"got_tickets","how_many_tickets","boost_loverfest","boost_taylornation","time_zone","venue","queue_bump","queue_length","time_queue","time_buy","total_time","how_well_run","fairness","happy","anything_else"
FALSE,NA,FALSE,FALSE,"Eastern Time","Ticketmaster","none",">2000","5-6 hours",NA,NA,"Extremely poorly-run",-2,NA,NA
FALSE,NA,FALSE,FALSE,"Eastern Time","Ticketmaster","more",">2000","5-6 hours",NA,NA,"Extremely poorly-run",-2,NA,NA
FALSE,NA,FALSE,TRUE,"Eastern Time","Ticketmaster","none",">2000","4-5 hours",NA,NA,"Extremely poorly-run",-1,NA,NA
FALSE,NA,FALSE,TRUE,"Eastern Time","Ticketmaster","none",">2000","4-5 hours",NA,NA,"Extremely poorly-run",-2,NA,NA
FALSE,NA,FALSE,TRUE,"Eastern Time","Ticketmaster","once",">2000","2-3 hours",NA,NA,"Extremely poorly-run",-2,NA,NA
FALSE,NA,FALSE,FALSE,"Eastern Time","Ticketmaster","once",">2000","4-5 hours",NA,NA,"Extremely poorly-run",-2,NA,NA
TRUE,5,FALSE,TRUE,"Pacific Time","Ticketmaster","none",">2000","2-3 hours",NA,NA,"Extremely poorly-run",-2,-1,"I was upset that there was no transparency about how the state would be set up. It seems that they're selling seats behind the stage, which I ended up getting because they were the only ones left. I would like to know if I will actually be able to see anything."
TRUE,3,FALSE,TRUE,"Central Time","Ticketmaster","once",">2000","6-7 hours",NA,NA,"Extremely poorly-run",-2,1,"I had a Taylor Nation boost and everyone I know who didn’t have a boost got in faster than I did. "
TRUE,3,FALSE,TRUE,"Eastern Time","Ticketmaster","none",">2000","<30 minutes",NA,NA,"Extremely poorly-run",-2,2,"I know I was very lucky and my smooth ticket-buying experience was not typical at ALL. even though I was able to get tickets I think this could not have been more poorly-executed."
FALSE,NA,FALSE,FALSE,"Eastern Time","Ticketmaster","once",">2000","4-5 hours",NA,NA,"Extremely poorly-run",-2,NA,NA
TRUE,1,FALSE,TRUE,"Pacific Time","Ticketmaster","none",">2000","1-2 hours",NA,NA,"Extremely poorly-run",-2,1,NA
TRUE,4,FALSE,FALSE,"Pacific Time","Ticketmaster","none",">2000","30 minutes to 1 hour",NA,NA,"Extremely poorly-run",-1,1,NA
TRUE,1,FALSE,TRUE,"Pacific Time","Ticketmaster","none",">2000","1-2 hours",NA,NA,"Extremely poorly-run",-2,1,NA
FALSE,NA,FALSE,FALSE,"Eastern Time","Ticketmaster","none",">2000","4-5 hours",NA,NA,"Extremely poorly-run",-2,NA,NA
FALSE,NA,FALSE,TRUE,"Pacific Time","Ticketmaster","none",">2000","30 minutes to 1 hour",NA,NA,"Extremely poorly-run",-2,NA,NA
TRUE,3,FALSE,FALSE,"Central Time","Ticketmaster","none",">2000","7+ hours",NA,NA,"Extremely poorly-run",-2,1,NA
TRUE,2,FALSE,FALSE,"Eastern Time","Ticketmaster","none","<2000","<30 minutes",NA,NA,"Extremely poorly-run",-2,2,"I believe aiming for tickets in the Eastern timezone for a Sunday show was kind of favorable in my case. Also I was online since 9am and literally refreshing my page every minute until I was let into the waiting room. At 10am I was 176th in the queue of which I was very surprised. I expected it to be in thousands. When it was my turn to buy tickets there were plenty of blue dots and I aimed for the ones I wanted and proceeded to checkout. That being said although I was lucky, the whole process was very unfair seeing thousands of swifties were unable to get their desired tickets or no tickets at all. "
TRUE,1,FALSE,FALSE,"Pacific Time","Ticketmaster","none",">2000","2-3 hours",NA,NA,"Extremely poorly-run",-1,1,"I found the not greatest part for me was how chaotic it was when you were choosing tickets. The filters where confusing. It didn't feel like you really had ""7 minutes to pick your ticket"" it was like a dash and grab which I didn't find ok. You should at least have the 7 minutes to pick your ticket without the stress of not getting the tickets in your cart. That's just my opinion. If they need to decrease the time than so be it to at least have the decreased stress of actually ""getting"" the tickets. I get first come first serve but that's just way to much. Plus I'm bothered the people who were told they would get a boost to Loverfest didn't get the boost they were told, even if that meant I would not get a ticket or would decrease my chances. Fair is fair and that is not fair to the stupid level of saying one thing and not carrying it out. I'm not sure whose fault that is but it's someone's. Ticketmaster is a terrible corporation and suck balls. That is all. "
FALSE,NA,TRUE,FALSE,"Eastern Time","Ticketmaster","more",">2000","4-5 hours",NA,NA,"Extremely poorly-run",-2,NA,NA
TRUE,2,FALSE,FALSE,"Eastern Time","Ticketmaster","none",">2000","5-6 hours",NA,NA,"Somewhat poorly-run",0,2,NA
FALSE,NA,TRUE,FALSE,"Pacific Time","Ticketmaster","once",">2000","2-3 hours",NA,NA,"Extremely poorly-run",-2,NA,NA
FALSE,NA,FALSE,TRUE,"Eastern Time","Ticketmaster","none",">2000","4-5 hours",NA,NA,"Somewhat poorly-run",-1,NA,NA
FALSE,NA,FALSE,FALSE,"Central Time","SeatGeek","none",NA,"7+ hours",NA,NA,"Extremely poorly-run",-1,NA,NA
FALSE,NA,FALSE,FALSE,"Central Time","Ticketmaster","none",">2000","5-6 hours",NA,NA,"Extremely poorly-run",-1,NA,"How many attempts or time did it take to get tickets once you made it out of the queue?"
FALSE,NA,TRUE,FALSE,"Eastern Time","Ticketmaster","none",">2000","4-5 hours",NA,NA,"Extremely poorly-run",-2,NA,NA
FALSE,NA,FALSE,TRUE,"Pacific Time","Ticketmaster","none",">2000","1-2 hours",NA,NA,"Extremely poorly-run",-2,NA,"This is a great way to gather data. If this info ever gets shared and viewed by Taylor's team, they should absolutely consider the ticket sale system they used during Rep tour. That was a great experience for me. "
FALSE,NA,FALSE,TRUE,"Central Time","Ticketmaster","more",">2000","5-6 hours",NA,NA,"Extremely poorly-run",-2,NA,NA
FALSE,NA,FALSE,TRUE,"Pacific Time","Ticketmaster","none",">2000","1-2 hours",NA,NA,"Extremely poorly-run",-2,NA,NA
TRUE,4,FALSE,FALSE,"Eastern Time","Ticketmaster","none","<2000","<30 minutes",NA,NA,"Extremely well-run",2,2,NA
TRUE,2,FALSE,FALSE,"Eastern Time","Ticketmaster","none",">2000","<30 minutes",NA,NA,"Extremely poorly-run",0,2,NA
TRUE,2,NA,NA,"Eastern Time","Ticketmaster","none",">2000","5-6 hours",NA,NA,"Extremely poorly-run",-1,2,NA
TRUE,4,FALSE,FALSE,"Central Time","Ticketmaster","none","<2000","7+ hours",NA,NA,"Extremely poorly-run",2,1,"I am curious about dynamic pricing. I want to know the span of prices people paid for the same level of ticket. For instance, I paid $199 for lower bowl  (100’s section row D) before fees. I was one of the first 1000 people to buy on my date. How much did those tickets go up? I saw a few singles several hours later for $369! That’s insane. "
TRUE,3,TRUE,TRUE,"Pacific Time","Ticketmaster","none",">2000","1-2 hours",NA,NA,"Extremely poorly-run",-2,1,"I feel that Loverfest ticket holders should have been given a private presale. Verified Fan presales should not be transferable."
FALSE,NA,FALSE,TRUE,"Eastern Time","Ticketmaster","none",">2000","4-5 hours",NA,NA,"Extremely poorly-run",-2,NA,NA
TRUE,2,FALSE,FALSE,"Central Time","Ticketmaster","none",">2000","6-7 hours",NA,NA,"Extremely poorly-run",-2,2,NA
FALSE,NA,FALSE,FALSE,"Eastern Time","Ticketmaster","more",">2000","7+ hours",NA,NA,"Extremely poorly-run",-1,NA,NA
TRUE,2,FALSE,FALSE,"Eastern Time","Ticketmaster","none",">2000","4-5 hours",NA,NA,"Extremely poorly-run",-2,2,NA
FALSE,NA,FALSE,FALSE,"Eastern Time","Ticketmaster","more",">2000","4-5 hours",NA,NA,"Extremely poorly-run",-2,NA,NA
FALSE,NA,TRUE,FALSE,"Central Time","Ticketmaster","none",">2000","4-5 hours",NA,NA,"Extremely poorly-run",-2,NA,NA
FALSE,NA,FALSE,FALSE,"Eastern Time","Ticketmaster","none",">2000","4-5 hours",NA,NA,"Somewhat poorly-run",-2,NA,NA
TRUE,3,FALSE,FALSE,"Central Time","Ticketmaster","none",">2000","5-6 hours","<10 minutes",5.1,"Extremely poorly-run",-2,1,NA
TRUE,4,FALSE,FALSE,"Central Time","Ticketmaster","none",">2000","5-6 hours","<10 minutes",5.1,"Extremely poorly-run",-1,1,NA
TRUE,NA,NA,NA,"Central Time","Ticketmaster","none","<2000","30 minutes to 1 hour","<10 minutes",0.85,"Extremely poorly-run",-2,2,NA
FALSE,NA,FALSE,FALSE,"Central Time","Ticketmaster","none",">2000","6-7 hours",NA,NA,"Extremely poorly-run",-2,NA,NA
FALSE,NA,FALSE,FALSE,"Central Time","Ticketmaster","none",">2000","2-3 hours",NA,NA,"Extremely poorly-run",-2,NA,"How many people actually got denied from the presale - seems like many people got access."
TRUE,3,FALSE,FALSE,"Pacific Time","Ticketmaster","none",">2000","1-2 hours","<10 minutes",1.1,"Extremely poorly-run",-2,2,NA
TRUE,2,FALSE,TRUE,"Eastern Time","Ticketmaster","none",">2000","4-5 hours","<10 minutes",4.1,"Extremely poorly-run",-1,1,"very frustrating"
TRUE,5,FALSE,FALSE,"Eastern Time","Ticketmaster","none",">2000","1-2 hours",">40 minutes",2,"Extremely poorly-run",-2,1,"It is ridiculous that loverfest ticket holders were not guaranteed access to buy tickets. I am not part of that group, just found it super unfair for them."
FALSE,NA,FALSE,TRUE,"Eastern Time","Ticketmaster","none",">2000","4-5 hours",NA,NA,"Extremely poorly-run",-2,NA,NA
FALSE,NA,FALSE,FALSE,"Eastern Time","Ticketmaster","more",">2000","1-2 hours",NA,NA,"Extremely poorly-run",-2,NA,NA
FALSE,NA,FALSE,FALSE,"Pacific Time","Ticketmaster","none",">2000","1-2 hours",NA,NA,"Extremely poorly-run",-2,NA,NA
FALSE,NA,FALSE,FALSE,"Central Time","Ticketmaster","more",">2000","7+ hours",NA,NA,"Extremely poorly-run",-2,NA,NA
TRUE,2,TRUE,FALSE,"Eastern Time","Ticketmaster","none",">2000","5-6 hours","<10 minutes",5.1,"Extremely poorly-run",-2,1,NA
TRUE,4,FALSE,FALSE,"Pacific Time","Ticketmaster","none",">2000","<30 minutes","<10 minutes",0.35,"Extremely poorly-run",-1,0,NA
TRUE,2,FALSE,FALSE,"Eastern Time","Ticketmaster","once",">2000","4-5 hours","<10 minutes",4.1,"Extremely poorly-run",0,1,NA
TRUE,4,FALSE,FALSE,"Eastern Time","Ticketmaster","none",">2000","6-7 hours","20-40 minutes",6.5,"Extremely well-run",1,2,"While my ticket purchasing experience was very positive, I understand this wasn’t the norm. Hope all the other Swifties get their tickets and enjoy the shows!"
FALSE,NA,FALSE,FALSE,"Central Time","Ticketmaster","none",">2000","4-5 hours",NA,NA,"Extremely poorly-run",-2,NA,NA
TRUE,4,FALSE,FALSE,"Eastern Time","Ticketmaster","none",">2000","4-5 hours","<10 minutes",4.1,"Neither well-run nor poorly-run",2,2,NA
TRUE,5,FALSE,FALSE,"Pacific Time","Ticketmaster","none",">2000","30 minutes to 1 hour","<10 minutes",0.85,"Extremely poorly-run",-2,1,"Nope! as a fellow Swiftie in UX, just wanted to say thanks for putting this together :)"
TRUE,5,FALSE,FALSE,"Eastern Time","Ticketmaster","none","<2000","<30 minutes","<10 minutes",0.35,"Extremely well-run",1,2,NA
TRUE,2,FALSE,TRUE,"Eastern Time","Ticketmaster","none",">2000","4-5 hours","<10 minutes",4.1,"Somewhat well-run",1,2,NA
TRUE,2,FALSE,FALSE,"Eastern Time","Ticketmaster","once",">2000","2-3 hours","<10 minutes",2.1,"Extremely poorly-run",-2,0,"I did not get a presale code. My boyfriend did. "
FALSE,NA,FALSE,FALSE,"Eastern Time","Ticketmaster","once",">2000","5-6 hours",NA,NA,"Extremely poorly-run",-2,NA,NA
FALSE,NA,NA,NA,"Eastern Time","Ticketmaster","once",">2000","30 minutes to 1 hour",NA,NA,"Extremely poorly-run",-1,NA,NA
FALSE,NA,FALSE,TRUE,"Pacific Time","Ticketmaster","none",">2000","2-3 hours",NA,NA,"Extremely poorly-run",-1,NA,"I’d like to know if people bought tickets in order to resell them. I saw some people saying that regular people do this, but I’m pretty sure it’s scalping companies. "
FALSE,NA,FALSE,TRUE,"Pacific Time","Ticketmaster","none",">2000","2-3 hours",NA,NA,"Extremely poorly-run",-2,NA,NA
TRUE,6,FALSE,FALSE,"Central Time","Ticketmaster","none",">2000","4-5 hours","<10 minutes",4.1,"Neither well-run nor poorly-run",1,1,NA
FALSE,NA,FALSE,TRUE,"Pacific Time","Ticketmaster","none",">2000","1-2 hours",NA,NA,"Extremely poorly-run",-2,NA,"Were tickets sold out or close to sold out once you got through the queue?"
FALSE,NA,TRUE,FALSE,"Pacific Time","Ticketmaster","none",">2000","2-3 hours",NA,NA,"Extremely poorly-run",-2,NA,NA
TRUE,3,FALSE,TRUE,"Central Time","Ticketmaster","none",">2000","2-3 hours",">40 minutes",3,"Extremely poorly-run",-1,2,"During the time the queue was paused, someone in discord said they were able to get their houston tickets by Re clicking the link on their phone because it took them straight tot the buy page . I tried it out as well on my phone (originally I had the queue up on my computer) it was about 2-3 minutes before they unpaused… It also took me to the buying page and I got my tickets easily that way. I honestly think it was a glitch because I was originally 27k in line. "
TRUE,6,TRUE,FALSE,"Mountain Time","SeatGeek","none",NA,"1-2 hours","<10 minutes",1.1,"Somewhat well-run",1,2,NA
FALSE,NA,FALSE,FALSE,"Central Time","Ticketmaster","none",">2000","5-6 hours",NA,NA,"Extremely poorly-run",-2,NA,NA
TRUE,2,FALSE,FALSE,"Central Time","Ticketmaster","none",NA,"<30 minutes","10-20 minutes",0.5,"Extremely poorly-run",-1,1,NA
TRUE,2,FALSE,FALSE,"Eastern Time","Ticketmaster","none",">2000","5-6 hours","<10 minutes",5.1,"Somewhat poorly-run",-1,1,NA
TRUE,2,FALSE,FALSE,"Mountain Time","SeatGeek","none",NA,"1-2 hours",">40 minutes",2,"Somewhat well-run",2,1,NA
FALSE,NA,TRUE,TRUE,"Eastern Time","Ticketmaster","once",">2000","4-5 hours",NA,NA,"Extremely poorly-run",-2,NA,NA
TRUE,6,FALSE,TRUE,"Pacific Time","Ticketmaster","none",">2000","30 minutes to 1 hour","20-40 minutes",1.25,"Somewhat poorly-run",1,2,NA
FALSE,NA,FALSE,FALSE,"Eastern Time","Ticketmaster","none",">2000","<30 minutes",NA,NA,"Extremely poorly-run",-1,NA,NA
FALSE,NA,FALSE,FALSE,"Eastern Time","Ticketmaster","none",">2000","1-2 hours",NA,NA,"Somewhat poorly-run",-1,NA,NA
TRUE,3,FALSE,FALSE,"Eastern Time","Ticketmaster","none",">2000","4-5 hours","<10 minutes",4.1,"Extremely poorly-run",-1,1,"I stayed on one tab, never refreshed, and purchased tickets blindly and quickly as soon as I could. "
FALSE,NA,FALSE,TRUE,"Central Time","Ticketmaster","none",">2000","5-6 hours",NA,NA,"Extremely poorly-run",0,NA,NA
TRUE,2,FALSE,TRUE,"Eastern Time","Ticketmaster","none",">2000","4-5 hours","10-20 minutes",4.25,"Extremely poorly-run",-2,1,NA
TRUE,4,FALSE,FALSE,"Central Time","SeatGeek","none",NA,"4-5 hours","<10 minutes",4.1,"Somewhat poorly-run",1,1,NA
TRUE,2,FALSE,TRUE,"Eastern Time","Ticketmaster","none",">2000","4-5 hours","10-20 minutes",4.25,"Extremely poorly-run",-2,1,NA
FALSE,NA,FALSE,FALSE,"Pacific Time","Ticketmaster","none",">2000","30 minutes to 1 hour",NA,NA,"Extremely poorly-run",-2,NA,NA
TRUE,6,FALSE,FALSE,"Central Time","Ticketmaster","once",">2000","7+ hours","20-40 minutes",7.5,"Extremely poorly-run",-1,0,NA
TRUE,4,FALSE,FALSE,"Central Time","SeatGeek","none",NA,"4-5 hours","<10 minutes",4.1,"Somewhat poorly-run",1,1,NA
FALSE,NA,FALSE,FALSE,"Central Time","Ticketmaster","none",">2000","5-6 hours",NA,NA,"Extremely poorly-run",-2,NA,NA
TRUE,5,TRUE,FALSE,"Eastern Time","Ticketmaster","none",">2000","2-3 hours","<10 minutes",2.1,"Neither well-run nor poorly-run",0,1,NA
TRUE,2,FALSE,FALSE,"Pacific Time","Ticketmaster","none",">2000","<30 minutes","10-20 minutes",0.5,"Extremely poorly-run",-2,1,"The Pacific Time results will be hard to parse, because during the first original presale time, we couldn't even get thru to the website. The 3pm PT time had less 503 errors, but the queue was challenging + hard to get Tix that someone else didn't grab from under you"
FALSE,NA,FALSE,TRUE,"Central Time","Ticketmaster","more",">2000","5-6 hours",NA,NA,"Extremely poorly-run",-2,NA,NA
TRUE,6,FALSE,FALSE,"Eastern Time","Ticketmaster","none",">2000","30 minutes to 1 hour","20-40 minutes",1.25,"Extremely poorly-run",-1,1,"The tickets availability when I was able to choose appeared to only be VIP tickets(floor and 8 lower bowl sections), nosebleeds, and behind the stage sections. "
TRUE,3,TRUE,FALSE,"Pacific Time","Ticketmaster","none",">2000","1-2 hours","20-40 minutes",1.5,"Extremely poorly-run",-1,2,NA
FALSE,NA,TRUE,TRUE,"Central Time","Ticketmaster","once",">2000","7+ hours",NA,NA,"Extremely poorly-run",-2,NA,"I am very interested to see if the data shows that boosts did not help people get tickets. Specifically I am interested to know if there is evidence that people who got boosts were placed later in the line of people who didn’t have boosts. Also, thank you!!! "
FALSE,NA,FALSE,FALSE,"Eastern Time","Ticketmaster","once",">2000","1-2 hours",NA,NA,"Extremely poorly-run",0,NA,NA
FALSE,NA,TRUE,TRUE,"Eastern Time","Ticketmaster","more",">2000","5-6 hours",NA,NA,"Extremely poorly-run",-2,NA,"Did you need to take a vacation day from your job to try to buy tickets? (answers: no, 1 vacation day, 2 vacation days) Were multiple people trying to buy tickets for you? (e.g., yes, I was in a group of 6 people who were all trying to buy 6 tickets for us) Should all resales at a profit be prohibited, in your opinion? Would you pay in advance for a non-interactive ticket sale (e.g., pay your total budget in advance; you will either get the best available seats within your budget, or will get no tickets and a full refund - or you can choose the option of getting the least expensive available seats - but in either case there will be no advantage to watching your devices for hours, and you will be refunded the difference between your budget and the actual ticket sale price)?"
FALSE,NA,FALSE,FALSE,"Eastern Time","Ticketmaster","more",NA,"7+ hours",NA,NA,"Extremely poorly-run",-2,NA,NA
FALSE,NA,FALSE,FALSE,"Eastern Time","Ticketmaster","more",">2000","4-5 hours",NA,NA,"Extremely poorly-run",-2,NA,NA
TRUE,2,FALSE,TRUE,"Central Time","Ticketmaster","none",">2000","4-5 hours","<10 minutes",4.1,"Extremely poorly-run",-2,2,NA
TRUE,4,FALSE,TRUE,"Pacific Time","Ticketmaster","none",">2000","1-2 hours","<10 minutes",1.1,"Extremely poorly-run",-2,2,NA
TRUE,3,TRUE,FALSE,"Central Time","Ticketmaster","none",">2000","4-5 hours",">40 minutes",5,"Extremely poorly-run",-2,1,NA
FALSE,NA,FALSE,FALSE,"Eastern Time","Ticketmaster","none",">2000","5-6 hours",NA,NA,"Extremely poorly-run",-2,NA,NA
TRUE,1,FALSE,FALSE,"Pacific Time","Ticketmaster","none",">2000","1-2 hours","10-20 minutes",1.25,"Extremely poorly-run",1,1,NA
TRUE,1,FALSE,TRUE,"Eastern Time","Ticketmaster","once",">2000","2-3 hours","<10 minutes",2.1,"Somewhat poorly-run",1,1,NA
TRUE,6,FALSE,TRUE,"Central Time","Ticketmaster","none",">2000","5-6 hours","<10 minutes",5.1,"Extremely poorly-run",-1,1,NA
FALSE,NA,FALSE,TRUE,"Eastern Time","Ticketmaster","once",">2000","5-6 hours",NA,NA,"Somewhat poorly-run",-1,NA,NA
TRUE,2,FALSE,FALSE,"Central Time","Ticketmaster","none",">2000","5-6 hours","<10 minutes",5.1,"Somewhat poorly-run",0,2,NA
TRUE,2,FALSE,FALSE,"Mountain Time","Ticketmaster","none",">2000","4-5 hours","<10 minutes",4.1,"Somewhat poorly-run",-2,2,NA
TRUE,3,FALSE,FALSE,"Pacific Time","Ticketmaster","more",">2000","30 minutes to 1 hour","<10 minutes",0.85,"Somewhat well-run",1,2,NA
FALSE,NA,FALSE,TRUE,"Central Time","Ticketmaster","none",">2000","7+ hours",NA,NA,"Extremely poorly-run",-2,NA,NA
FALSE,NA,TRUE,TRUE,"Central Time","Ticketmaster","more",">2000","6-7 hours",NA,NA,"Extremely poorly-run",-2,NA,NA
TRUE,2,FALSE,FALSE,"Pacific Time","Ticketmaster","none",">2000","30 minutes to 1 hour","10-20 minutes",1,"Neither well-run nor poorly-run",-1,2,NA
FALSE,NA,FALSE,FALSE,"Central Time","Ticketmaster","none",">2000","1-2 hours",NA,NA,"Extremely poorly-run",-2,NA,NA
FALSE,NA,FALSE,FALSE,"Central Time","Ticketmaster","none",">2000","4-5 hours",NA,NA,"Extremely poorly-run",0,NA,NA
TRUE,2,FALSE,TRUE,"Central Time","Ticketmaster","more",">2000","5-6 hours","20-40 minutes",5.5,"Extremely poorly-run",-2,1,"I've had some crappy experiences purchasing tickets (Bruce Springsteen as a gift for my mom around 2006) and Adele, both residency pre sales, and that was much smoother than this Eras pre sale. I feel really bad for all the poeple who wasted their time and didn't get tickets zand if I had given up after the many many many errors, I wouldn't have gotten tickets."
TRUE,5,FALSE,FALSE,"Central Time","Ticketmaster","none",">2000","5-6 hours",">40 minutes",6,"Extremely poorly-run",-2,0,NA
TRUE,2,FALSE,FALSE,"Pacific Time","Ticketmaster","none",">2000","30 minutes to 1 hour",">40 minutes",1.75,"Extremely poorly-run",-1,1,NA
TRUE,3,FALSE,TRUE,"Eastern Time","Ticketmaster","none",">2000","4-5 hours","10-20 minutes",4.25,"Extremely poorly-run",-1,1,NA
FALSE,NA,TRUE,FALSE,"Pacific Time","Ticketmaster","none",">2000","30 minutes to 1 hour",NA,NA,"Extremely poorly-run",-1,NA,NA
FALSE,NA,FALSE,FALSE,"Central Time","SeatGeek","once",NA,"7+ hours",NA,NA,"Extremely poorly-run",-2,NA,NA
TRUE,2,FALSE,TRUE,"Eastern Time","Ticketmaster","more",">2000","2-3 hours","<10 minutes",2.1,"Extremely poorly-run",-2,2,NA
FALSE,NA,FALSE,TRUE,"Eastern Time","Ticketmaster","once",">2000","7+ hours",NA,NA,"Extremely poorly-run",-2,NA,NA
TRUE,4,FALSE,FALSE,"Eastern Time","Ticketmaster","once",">2000","6-7 hours","<10 minutes",6.1,"Extremely poorly-run",-1,1,"I think more transparency about what would be available would be very much appreciated, such as how many tickets will be available for each presale. If there are 10k tickets and I’m 28472 in the queue, please tell me so I can choose to stay or not waste my time. "
TRUE,4,FALSE,FALSE,"Mountain Time","Ticketmaster","none",">2000","4-5 hours","10-20 minutes",4.25,"Extremely poorly-run",-2,1,NA
TRUE,2,FALSE,FALSE,"Central Time","Ticketmaster","none",">2000","7+ hours",">40 minutes",8,"Extremely poorly-run",-1,1,NA
TRUE,3,TRUE,FALSE,"Pacific Time","Ticketmaster","none",">2000","2-3 hours","20-40 minutes",2.5,"Extremely poorly-run",-2,0,NA
TRUE,4,FALSE,FALSE,"Pacific Time","Ticketmaster","none",">2000","<30 minutes","10-20 minutes",0.5,"Extremely poorly-run",-2,2,NA
TRUE,2,FALSE,FALSE,"Pacific Time","Ticketmaster","none",">2000","1-2 hours","<10 minutes",1.1,"Extremely poorly-run",-2,1,NA
TRUE,2,FALSE,TRUE,"Pacific Time","Ticketmaster","none",NA,"30 minutes to 1 hour","10-20 minutes",1,"Extremely poorly-run",-2,1,NA
TRUE,4,FALSE,TRUE,"Central Time","Ticketmaster","none",">2000","4-5 hours","<10 minutes",4.1,"Extremely poorly-run",-1,2,NA
TRUE,3,FALSE,FALSE,"Pacific Time","Ticketmaster","none",">2000","<30 minutes","<10 minutes",0.35,"Extremely poorly-run",-1,1,NA
FALSE,NA,TRUE,FALSE,"Pacific Time","Ticketmaster","none",">2000","1-2 hours",NA,NA,"Extremely poorly-run",-1,NA,NA
FALSE,NA,FALSE,TRUE,"Eastern Time","Ticketmaster","none",">2000","4-5 hours",NA,NA,"Extremely poorly-run",-2,NA,NA
TRUE,6,FALSE,FALSE,"Pacific Time","Ticketmaster","none",">2000","1-2 hours","<10 minutes",1.1,"Somewhat poorly-run",0,2,NA
FALSE,NA,FALSE,TRUE,"Eastern Time","Ticketmaster","more",">2000","4-5 hours",NA,NA,"Extremely poorly-run",-2,NA,NA
TRUE,3,FALSE,FALSE,"Central Time","Ticketmaster","none",">2000","5-6 hours","10-20 minutes",5.25,"Extremely poorly-run",-2,0,NA
TRUE,3,FALSE,TRUE,"Mountain Time","Ticketmaster","none",">2000","1-2 hours",">40 minutes",2,"Extremely poorly-run",-1,1,NA
FALSE,NA,FALSE,TRUE,"Mountain Time","Ticketmaster","once",">2000","6-7 hours",NA,NA,"Somewhat poorly-run",-1,NA,NA
TRUE,2,FALSE,FALSE,"Central Time","Ticketmaster","none",">2000","5-6 hours","<10 minutes",5.1,"Extremely poorly-run",-1,1,NA
TRUE,6,FALSE,TRUE,"Eastern Time","Ticketmaster","none",">2000","5-6 hours","<10 minutes",5.1,"Extremely poorly-run",0,0,NA
TRUE,2,FALSE,TRUE,"Central Time","Ticketmaster","none",">2000","7+ hours","<10 minutes",7.1,"Extremely poorly-run",0,2,NA
FALSE,NA,FALSE,TRUE,"Eastern Time","Ticketmaster","none",">2000","4-5 hours",NA,NA,"Extremely poorly-run",-2,NA,NA
FALSE,NA,FALSE,FALSE,"Central Time","SeatGeek","once",NA,"6-7 hours",NA,NA,"Extremely poorly-run",-2,NA,NA
TRUE,3,FALSE,FALSE,"Eastern Time","Ticketmaster","once",">2000","4-5 hours","<10 minutes",4.1,"Extremely poorly-run",-1,1,"This feels like the beginning of a class action lawsuit for PTSD against Ticketmaster "
TRUE,4,FALSE,FALSE,"Central Time","SeatGeek","none",NA,"1-2 hours","<10 minutes",1.1,"Extremely poorly-run",-2,1,NA
FALSE,NA,FALSE,TRUE,"Central Time","Ticketmaster","more",">2000","7+ hours",NA,NA,"Extremely poorly-run",-2,NA,NA
TRUE,2,FALSE,FALSE,"Eastern Time","Ticketmaster","none",">2000","4-5 hours","<10 minutes",4.1,"Extremely poorly-run",1,1,NA
TRUE,6,FALSE,FALSE,"Pacific Time","Ticketmaster","once",">2000","<30 minutes","10-20 minutes",0.5,"Somewhat poorly-run",1,1,NA
FALSE,NA,FALSE,TRUE,"Eastern Time","Ticketmaster","none",">2000","6-7 hours",NA,NA,"Extremely poorly-run",-2,NA,NA
TRUE,2,FALSE,FALSE,"Pacific Time","Ticketmaster","none",">2000","1-2 hours",">40 minutes",2,"Somewhat poorly-run",0,1,"  Think I got lucky or Seattle shows were easier to get. After Ticketmaster delayed the sale it ran pretty smoothly for me. I even closed my browser on accident right when I was able to get tickets I went back to the link though and it just opened to purchase tickets. "
FALSE,NA,TRUE,FALSE,"Pacific Time","Ticketmaster","none",">2000","1-2 hours",NA,NA,"Extremely poorly-run",-1,NA,NA
TRUE,4,FALSE,FALSE,"Pacific Time","Ticketmaster","none",">2000","30 minutes to 1 hour","10-20 minutes",1,"Extremely poorly-run",1,2,NA
TRUE,1,FALSE,FALSE,"Eastern Time","Ticketmaster","once",">2000","7+ hours","<10 minutes",7.1,"Extremely poorly-run",-1,2,NA
TRUE,4,FALSE,TRUE,"Central Time","SeatGeek","none","<2000","1-2 hours","<10 minutes",1.1,"Extremely poorly-run",-2,2,NA
TRUE,2,FALSE,TRUE,"Central Time","Ticketmaster","none",">2000","5-6 hours","<10 minutes",5.1,"Extremely poorly-run",-2,1,NA
TRUE,2,FALSE,TRUE,"Eastern Time","Ticketmaster","none",">2000","4-5 hours","<10 minutes",4.1,"Extremely poorly-run",-2,1,NA
TRUE,2,FALSE,FALSE,"Mountain Time","Ticketmaster","none",">2000","6-7 hours","<10 minutes",6.1,"Extremely poorly-run",0,1,NA
FALSE,NA,FALSE,TRUE,"Eastern Time","Ticketmaster","more",">2000","7+ hours",NA,NA,"Extremely poorly-run",-2,NA,NA
FALSE,NA,FALSE,TRUE,"Eastern Time","Ticketmaster","none",">2000","6-7 hours",NA,NA,"Extremely poorly-run",-2,NA,NA
TRUE,2,FALSE,FALSE,"Pacific Time","Ticketmaster","none",">2000","30 minutes to 1 hour",">40 minutes",1.75,"Extremely poorly-run",-2,2,NA
FALSE,NA,FALSE,FALSE,"Pacific Time","Ticketmaster","none",">2000","30 minutes to 1 hour",NA,NA,"Extremely poorly-run",-2,NA,NA
TRUE,2,FALSE,FALSE,"Central Time","Ticketmaster","none",">2000","6-7 hours","20-40 minutes",6.5,"Extremely poorly-run",-1,1,"If people had their queues paused. Mine was paused 30 minutes after it opened and stayed paused for at least 4 hours. I counted that at time spent in the queue on one of the previous questions. But I'd be interested to know how long people were paused"
TRUE,3,FALSE,FALSE,"Eastern Time","Ticketmaster","none",">2000","<30 minutes",">40 minutes",1.25,"Extremely poorly-run",-2,1,NA
TRUE,1,FALSE,TRUE,"Central Time","Ticketmaster","more",">2000","2-3 hours",">40 minutes",3,"Extremely poorly-run",-1,1,NA
TRUE,2,FALSE,FALSE,"Central Time","Ticketmaster","none","<2000","4-5 hours","10-20 minutes",4.25,"Extremely poorly-run",-2,2,NA
TRUE,3,FALSE,TRUE,"Eastern Time","Ticketmaster","none",">2000","<30 minutes","10-20 minutes",0.5,"Extremely poorly-run",0,0,NA
TRUE,2,FALSE,FALSE,"Pacific Time","Ticketmaster","none",">2000","30 minutes to 1 hour","<10 minutes",0.85,"Extremely poorly-run",-2,2,NA
FALSE,NA,FALSE,TRUE,"Eastern Time","Ticketmaster","none",">2000","5-6 hours",NA,NA,"Extremely poorly-run",-2,NA,"Fuck Ticketmaster "
TRUE,4,FALSE,FALSE,"Eastern Time","Ticketmaster","none",">2000","2-3 hours","10-20 minutes",2.25,"Extremely poorly-run",0,2,"While it was clearly a shit show, I think the negative reaction has been exacerbated by two things. 1) Fans who ""blacked out"" and bought tickets without looking at price due to the stressful environment need to take a step back and reevaluate how important this is to them. At the end of the day, it's just a concert. I went in with a clear price range in mind. If I hadn't found tickets in that range, I would have happily walked away ticketless. 2) Long-time fans who feel entitled to tickets and a spot at the front of the line. No one's entitled to anything. Stop gatekeeping - whether someone discovered Taylor in 2008 or yesterday, everyone deserves to see her live just the same. It's Ticketmaster's business model to create frenzy around these events. It sucks, but until there's a fair market, we're all passengers."
TRUE,2,FALSE,TRUE,"Central Time","SeatGeek","none",NA,"1-2 hours","<10 minutes",1.1,"Somewhat poorly-run",1,1,NA
TRUE,5,FALSE,FALSE,"Eastern Time","Ticketmaster","more",">2000","1-2 hours",">40 minutes",2,"Neither well-run nor poorly-run",-2,1,NA
TRUE,6,FALSE,TRUE,"Pacific Time","Ticketmaster","none",">2000","1-2 hours","20-40 minutes",1.5,"Somewhat poorly-run",0,2,"Mobile vs Desktop device would be interesting.  And whether the person had multiple devices/nights going. I had a presale code on my account and one on my husband's account.  My husband got 4 tickets (in two separate rounds in the queue) on desktop and i got 2 tickets for the other night on my phone."
TRUE,2,FALSE,FALSE,"Central Time","Ticketmaster","none",">2000","7+ hours","10-20 minutes",7.25,"Extremely poorly-run",-2,1,NA
TRUE,2,FALSE,FALSE,"Mountain Time","Ticketmaster","none",">2000","5-6 hours","<10 minutes",5.1,"Somewhat poorly-run",0,2,NA
TRUE,2,FALSE,FALSE,"Pacific Time","Ticketmaster","none",">2000","<30 minutes","<10 minutes",0.35,"Somewhat well-run",2,2,NA
FALSE,NA,FALSE,FALSE,"Central Time","Ticketmaster","once",">2000","7+ hours",NA,NA,"Extremely poorly-run",-1,NA,NA
FALSE,NA,FALSE,FALSE,"Pacific Time","Ticketmaster","more",">2000","2-3 hours",NA,NA,"Extremely poorly-run",-1,NA,NA
TRUE,2,FALSE,TRUE,"Pacific Time","Ticketmaster","none",">2000","30 minutes to 1 hour","10-20 minutes",1,"Somewhat poorly-run",-2,1,"I'm so excited I got a couple of tickets, but I also feel bad for those who had gotten Loverfest tickets and didn't get the chance to get their Eras tickets"
FALSE,NA,FALSE,FALSE,"Central Time","Ticketmaster","none",">2000","6-7 hours",NA,NA,"Extremely poorly-run",-2,NA,"I’d be interested to see how many people encountered the “cannot purchase on this device/sign in” error message. I was unable to purchase anything yesterday and today because I encountered this, and I was on two separate accounts. "
TRUE,5,NA,NA,"Central Time","Ticketmaster","none","<2000","5-6 hours","<10 minutes",5.1,"Somewhat poorly-run",1,1,NA
TRUE,4,FALSE,TRUE,"Pacific Time","Ticketmaster","none",">2000","1-2 hours","<10 minutes",1.1,"Extremely poorly-run",-1,1,NA
TRUE,4,FALSE,TRUE,"Pacific Time","Ticketmaster","none",">2000","30 minutes to 1 hour","<10 minutes",0.85,"Somewhat poorly-run",0,1,NA
TRUE,3,FALSE,FALSE,"Central Time","Ticketmaster","once",">2000","2-3 hours",">40 minutes",3,"Extremely poorly-run",-2,1,"I believe that there is a lot of data in the VIP seating sector as well. Instead of dynamic pricing, I believe TM, TS, and TM decided on making VIP have majority of the presale seats due to the amount of different packages with small differences in variety between them. I wanted to avoid VIP tickets entirely, however, due to the absolute chaos of trying to buy general seats, I ended up clicking and panic buying VIP tickets in the section that was closest to what I wanted and what was available. I’d be interested in seeing how many people panic purchased VIP tickets with the fear of not being able to find tickets to their presale show at all. "
TRUE,1,TRUE,TRUE,"Pacific Time","Ticketmaster","none",">2000","30 minutes to 1 hour","<10 minutes",0.85,"Neither well-run nor poorly-run",1,1,NA
FALSE,NA,FALSE,FALSE,"Mountain Time","SeatGeek","more",NA,"7+ hours",NA,NA,"Extremely poorly-run",-2,NA,NA
FALSE,NA,FALSE,FALSE,"Central Time","Ticketmaster","once",">2000","4-5 hours",NA,NA,"Extremely poorly-run",-1,NA,NA
FALSE,NA,FALSE,FALSE,"Mountain Time","SeatGeek","once",">2000","7+ hours",NA,NA,"Somewhat poorly-run",-1,NA,NA
TRUE,1,FALSE,FALSE,"Central Time","SeatGeek","none",NA,"2-3 hours","20-40 minutes",2.5,"Extremely poorly-run",-1,2,"I feel like while my experience wasn't great, SeatGeek seemed to be the lesser of two evils for the presale. "
TRUE,2,FALSE,TRUE,"Central Time","Ticketmaster","more",">2000","6-7 hours","10-20 minutes",6.25,"Extremely poorly-run",-2,1,NA
TRUE,2,FALSE,TRUE,"Central Time","SeatGeek","once",NA,"4-5 hours","<10 minutes",4.1,"Extremely poorly-run",0,1,NA
FALSE,NA,FALSE,FALSE,"Pacific Time","Ticketmaster","none",">2000","1-2 hours",NA,NA,"Extremely poorly-run",-2,NA,NA
TRUE,2,FALSE,TRUE,"Central Time","Ticketmaster","more",">2000","6-7 hours","<10 minutes",6.1,"Somewhat poorly-run",-1,2,NA
FALSE,NA,FALSE,FALSE,"Eastern Time","Ticketmaster","none",">2000","1-2 hours",NA,NA,"Extremely poorly-run",-2,NA,NA
TRUE,2,FALSE,TRUE,"Eastern Time","Ticketmaster","none",">2000","5-6 hours","<10 minutes",5.1,"Extremely poorly-run",-1,2,NA
FALSE,NA,TRUE,TRUE,"Eastern Time","Ticketmaster","none",">2000","4-5 hours",NA,NA,"Extremely poorly-run",-2,NA,"I would be interested to know the cheapest price/types of tickets still available when people go through and if they saw prices change before their eyes. I was so frustrated that ticketmaster gave out more codes than they had presale tickets for."
TRUE,2,FALSE,TRUE,"Central Time","SeatGeek","none",">2000","1-2 hours","<10 minutes",1.1,"Extremely poorly-run",1,2,NA
TRUE,3,FALSE,TRUE,"Eastern Time","Ticketmaster","none",">2000","1-2 hours",NA,NA,"Extremely poorly-run",-2,1,"the map wasn't working so I really couldn't look to see where the tickets were and couldn't pick any.  I kinda just panicked and grabbed one with out really knowing what section it was in.  The seats are to the side of the stage and I would have liked better ones. But, overall I am happy. "
TRUE,3,FALSE,TRUE,"Pacific Time","Ticketmaster","none",">2000","1-2 hours","<10 minutes",1.1,"Extremely poorly-run",0,1,NA
FALSE,NA,TRUE,FALSE,"Pacific Time","Ticketmaster","none",">2000","30 minutes to 1 hour",NA,NA,"Extremely poorly-run",-2,NA,NA
FALSE,NA,FALSE,TRUE,"Eastern Time","Ticketmaster","none",">2000","5-6 hours",NA,NA,"Extremely poorly-run",-2,NA,NA
TRUE,2,FALSE,TRUE,"Central Time","Ticketmaster","none",">2000","4-5 hours","<10 minutes",4.1,"Somewhat well-run",2,2,NA
TRUE,2,FALSE,TRUE,"Eastern Time","Ticketmaster","once",">2000","4-5 hours",">40 minutes",5,"Neither well-run nor poorly-run",0,1,NA
TRUE,6,TRUE,FALSE,"Pacific Time","Ticketmaster","none",">2000","1-2 hours","<10 minutes",1.1,"Somewhat poorly-run",0,2,NA
FALSE,NA,FALSE,FALSE,"Pacific Time","Ticketmaster","once",">2000","30 minutes to 1 hour",NA,NA,"Extremely poorly-run",-2,NA,NA
FALSE,NA,FALSE,FALSE,"Pacific Time","Ticketmaster","none",">2000","1-2 hours",NA,NA,"Extremely poorly-run",0,NA,NA
FALSE,NA,TRUE,TRUE,"Central Time","SeatGeek","more",NA,"7+ hours",NA,NA,"Extremely poorly-run",0,NA,NA
TRUE,2,FALSE,FALSE,"Central Time","Ticketmaster","none","<2000","4-5 hours","<10 minutes",4.1,"Extremely poorly-run",-2,2,NA
FALSE,NA,FALSE,FALSE,"Eastern Time","Ticketmaster","once",">2000","4-5 hours",NA,NA,"Extremely poorly-run",-2,NA,"Total shitshow"
FALSE,NA,FALSE,TRUE,"Central Time","Ticketmaster","once",">2000","6-7 hours",NA,NA,"Extremely poorly-run",-1,NA,NA
TRUE,2,FALSE,TRUE,"Central Time","Ticketmaster","none",">2000","4-5 hours","<10 minutes",4.1,"Extremely poorly-run",-2,2,NA
TRUE,2,FALSE,FALSE,"Pacific Time","Ticketmaster","none","<2000","<30 minutes","10-20 minutes",0.5,"Extremely poorly-run",-1,2,NA
FALSE,NA,FALSE,TRUE,"Central Time","Ticketmaster","once",">2000","6-7 hours",NA,NA,"Extremely poorly-run",-1,NA,NA
FALSE,NA,FALSE,FALSE,"Eastern Time","Ticketmaster","more",">2000","5-6 hours",NA,NA,"Extremely poorly-run",-2,NA,NA
TRUE,4,FALSE,TRUE,"Eastern Time","Ticketmaster","none",">2000","2-3 hours","10-20 minutes",2.25,"Extremely poorly-run",-2,0,NA
FALSE,NA,FALSE,TRUE,"Central Time","Ticketmaster","more",">2000","4-5 hours",NA,NA,"Extremely poorly-run",-1,NA,"Nope"
TRUE,2,FALSE,FALSE,"Central Time","Ticketmaster","none",">2000","7+ hours","<10 minutes",7.1,"Extremely poorly-run",0,1,NA
TRUE,5,FALSE,FALSE,"Central Time","Ticketmaster","none",">2000","6-7 hours","20-40 minutes",6.5,"Extremely poorly-run",-2,0,NA
TRUE,2,FALSE,FALSE,"Eastern Time","Ticketmaster","none",">2000","2-3 hours","10-20 minutes",2.25,"Extremely poorly-run",-1,1,"It might be interesting to see how the experience differed for people using a computer vs a cell phone to purchase the tickets"
FALSE,NA,TRUE,TRUE,"Mountain Time","SeatGeek","more",NA,"7+ hours",NA,NA,"Extremely poorly-run",-2,NA,"My card has over $8K in pending charges from the failed transactions. SeatGeek was unable to help. My cart expired multiple times as a result. It was one of the most frustrating experiences I’ve had. Thanks for conducting this research. "
TRUE,2,FALSE,FALSE,"Eastern Time","Ticketmaster","none","<2000","<30 minutes","<10 minutes",0.35,"Somewhat poorly-run",-1,2,"It all went smoothly for me once the pages had loaded. I signed up last minute to be a verified fan so was honestly shocked that I got a code. "
TRUE,4,FALSE,FALSE,"Mountain Time","SeatGeek","none",NA,"2-3 hours","<10 minutes",2.1,"Somewhat poorly-run",-1,1,NA
FALSE,NA,FALSE,FALSE,"Mountain Time","Ticketmaster","once",">2000","5-6 hours",NA,NA,"Extremely poorly-run",-2,NA,NA
TRUE,2,FALSE,TRUE,"Central Time","SeatGeek","none",">2000","1-2 hours",">40 minutes",2,"Somewhat well-run",-1,1,NA
TRUE,3,FALSE,FALSE,"Eastern Time","Ticketmaster","none",">2000","4-5 hours","<10 minutes",4.1,"Extremely poorly-run",-2,1,NA
TRUE,2,TRUE,FALSE,"Eastern Time","Ticketmaster","none",">2000","4-5 hours","<10 minutes",4.1,"Somewhat poorly-run",1,1,NA
FALSE,NA,FALSE,FALSE,"Central Time","SeatGeek","more",NA,"5-6 hours",NA,NA,"Extremely poorly-run",-2,NA,NA
TRUE,4,FALSE,FALSE,"Central Time","Ticketmaster","none",">2000","6-7 hours","20-40 minutes",6.5,"Extremely poorly-run",-1,1,NA
TRUE,6,FALSE,FALSE,"Eastern Time","Ticketmaster","none",">2000","<30 minutes","<10 minutes",0.35,"Extremely poorly-run",-1,2,NA
TRUE,6,FALSE,FALSE,"Pacific Time","Ticketmaster","none",">2000",NA,">40 minutes",NA,"Somewhat well-run",1,2,NA
TRUE,5,FALSE,FALSE,"Eastern Time","Ticketmaster","none",">2000","1-2 hours","20-40 minutes",1.5,"Somewhat poorly-run",-1,2,NA
TRUE,2,FALSE,FALSE,"Eastern Time","Ticketmaster","none",">2000","<30 minutes","<10 minutes",0.35,"Extremely poorly-run",-2,2,NA
TRUE,6,FALSE,FALSE,"Central Time","SeatGeek","more",NA,"30 minutes to 1 hour",">40 minutes",1.75,"Somewhat poorly-run",0,2,NA
TRUE,2,FALSE,TRUE,"Mountain Time","SeatGeek","none",NA,NA,">40 minutes",NA,"Extremely poorly-run",-2,1,"I was really upset that I found out I purchased VIP tickets in the nosebleeds. I was in a panic and just picked what was the “best seats” and checked out. It wasn’t labeled well on seatgeek, so later when I went back seats were $100 less in my section and not VIP. I was so upset and feel scammed. "
FALSE,NA,FALSE,TRUE,"Pacific Time","Ticketmaster","none",">2000","1-2 hours",NA,NA,"Extremely poorly-run",-2,NA,NA
TRUE,2,FALSE,FALSE,"Mountain Time","SeatGeek","none",NA,"4-5 hours","<10 minutes",4.1,"Somewhat poorly-run",0,2,NA
TRUE,3,FALSE,FALSE,"Pacific Time","Ticketmaster","none",">2000","1-2 hours","<10 minutes",1.1,"Somewhat poorly-run",-1,2,"I think my experience benefited from the delay for the West Coast shows."
TRUE,1,FALSE,TRUE,"Central Time","Ticketmaster","more",">2000","5-6 hours",">40 minutes",6,"Extremely poorly-run",-2,1,NA
FALSE,NA,TRUE,TRUE,"Eastern Time","Ticketmaster","none",">2000","4-5 hours",NA,NA,"Extremely poorly-run",-2,NA,NA
TRUE,2,FALSE,FALSE,"Mountain Time","SeatGeek","none",NA,"2-3 hours",">40 minutes",3,"Extremely poorly-run",-1,1,NA
FALSE,NA,FALSE,FALSE,"Central Time","Ticketmaster","more",">2000","6-7 hours",NA,NA,"Extremely poorly-run",-1,NA,NA
FALSE,NA,FALSE,TRUE,"Central Time","Ticketmaster","none",">2000","5-6 hours",NA,NA,"Extremely poorly-run",-2,NA,NA
TRUE,6,FALSE,TRUE,"Central Time","SeatGeek","none",NA,"2-3 hours","10-20 minutes",2.25,"Somewhat poorly-run",1,1,NA
FALSE,NA,TRUE,TRUE,"Pacific Time","Ticketmaster","none",">2000","1-2 hours",NA,NA,"Extremely poorly-run",-1,NA,NA
TRUE,3,FALSE,FALSE,"Eastern Time","Ticketmaster","none",">2000","<30 minutes","<10 minutes",0.35,"Extremely poorly-run",0,1,NA
TRUE,2,FALSE,TRUE,"Central Time","Ticketmaster","none",">2000","5-6 hours","<10 minutes",5.1,"Extremely poorly-run",-2,1,NA
TRUE,2,FALSE,FALSE,"Mountain Time","Ticketmaster","once","<2000","2-3 hours",">40 minutes",3,"Extremely poorly-run",-2,1,NA
TRUE,2,FALSE,FALSE,"Central Time","Ticketmaster","none",">2000","5-6 hours","<10 minutes",5.1,"Extremely poorly-run",-1,2,NA
TRUE,1,FALSE,FALSE,"Central Time","Ticketmaster","once",">2000","6-7 hours","10-20 minutes",6.25,"Extremely poorly-run",-2,1,NA
TRUE,2,FALSE,TRUE,"Central Time","Ticketmaster","more",">2000","6-7 hours","<10 minutes",6.1,"Extremely poorly-run",-2,1,"i got in the waiting room right at 9:30. When the queue opened, I was nearly 28,000 in line. I was finally able to get tickets, had them in my cart, checked out and received “it’s not you, it’s us” after I confirmed my credit card number. Got kicked out to the back of the queue and once I got back in I received the “not signed in” error message more times than I can count. I was trying to get in the 5/6 show. I gave up, cried a little, and then realized I can try for the 5/7 show. Nearly 8 hours into the entire process I got back into the line for 5/7. It said I was 2000+ in the queue but this one moved significantly faster than my previous attempts. I got in, saw 2 seats on the map, grabbed them and was actually able to check out. Truly the worst ticketing experience of my life. I’m lucky enough to work from home, I can’t imagine what other people went through. "
FALSE,NA,FALSE,FALSE,"Eastern Time","Ticketmaster","more",">2000","4-5 hours",NA,NA,"Extremely poorly-run",-1,NA,"I am a nursing student who was desperately trying to buy tickets on my lunch break. Because I am an adult with a job and it was opened right in the middle of a workday. I was able to get in, but it told me the code was invalid and would not let me buy anything. I had to refresh and try again, but my lunch break ended. I had to ask my dad to use my information and buy it for me, which he graciously did."
TRUE,2,FALSE,FALSE,"Mountain Time","SeatGeek","none",NA,"30 minutes to 1 hour","10-20 minutes",1,"Extremely poorly-run",-1,1,"No but thank you for collecting this!! So curious to see the data :)"
TRUE,6,FALSE,FALSE,"Pacific Time","Ticketmaster","none",">2000","<30 minutes","<10 minutes",0.35,"Somewhat poorly-run",1,2,NA
TRUE,2,FALSE,FALSE,"Pacific Time","Ticketmaster","none",">2000","30 minutes to 1 hour","10-20 minutes",1,"Extremely poorly-run",-2,0,"The system was easy for me and it feels unfair as I wasn't boosted and it feels worse as I've been a taylor fan for maybe 3 years but because people have been fans longer i feel undeserving, my boyfriend also went through the process and it wasn't as smooth for him but definitely not bad, tickets under 2 hours last of the stadium the biggest issue for him was the pushback of sale time and tickets disappearing while he was trying to get them (we accidentally purchased tickets twice, once him once me, we are trying to sell them at a reasonable price but also without getting screwed lol) "
TRUE,4,FALSE,FALSE,"Eastern Time","Ticketmaster","none",">2000","<30 minutes","10-20 minutes",0.5,"Somewhat poorly-run",-2,2,NA
FALSE,NA,FALSE,FALSE,"Eastern Time","Ticketmaster","once",">2000","4-5 hours",NA,NA,"Extremely poorly-run",-1,NA,NA
FALSE,NA,FALSE,FALSE,"Central Time","Ticketmaster","none",">2000","6-7 hours",NA,NA,"Extremely poorly-run",-2,NA,NA
TRUE,2,FALSE,TRUE,"Pacific Time","Ticketmaster","none",">2000","1-2 hours","<10 minutes",1.1,"Extremely poorly-run",-2,1,NA
TRUE,2,FALSE,FALSE,"Pacific Time","Ticketmaster","none",">2000","<30 minutes","20-40 minutes",0.75,"Somewhat poorly-run",1,2,"PST time zones pre-sale was alot smoother than the other time zones, since it was delayed to 3pm PST from 10amPST I think they fixed the bugs and it was more well run. "
TRUE,2,FALSE,FALSE,"Pacific Time","Ticketmaster","none",">2000","30 minutes to 1 hour","<10 minutes",0.85,"Extremely poorly-run",1,1,NA
FALSE,NA,TRUE,FALSE,"Eastern Time","Ticketmaster","once",">2000","4-5 hours",NA,NA,"Extremely poorly-run",-1,NA,NA
TRUE,3,FALSE,FALSE,"Mountain Time","SeatGeek","none",NA,"30 minutes to 1 hour","<10 minutes",0.85,"Extremely well-run",2,2,NA
FALSE,NA,TRUE,TRUE,"Pacific Time","Ticketmaster","none",">2000","30 minutes to 1 hour",NA,NA,"Extremely poorly-run",-2,NA,"Fuck ticketmaster"
FALSE,NA,TRUE,TRUE,"Pacific Time","Ticketmaster","none",">2000","30 minutes to 1 hour",NA,NA,"Extremely poorly-run",-2,NA,NA
TRUE,3,FALSE,FALSE,"Pacific Time","Ticketmaster","none",">2000","30 minutes to 1 hour","<10 minutes",0.85,"Extremely poorly-run",-1,1,NA
TRUE,2,FALSE,FALSE,"Mountain Time","SeatGeek","more",NA,"6-7 hours","10-20 minutes",6.25,"Extremely poorly-run",-1,1,NA
FALSE,NA,TRUE,TRUE,"Pacific Time","Ticketmaster","more",">2000","4-5 hours",NA,NA,"Extremely poorly-run",-2,NA,NA
FALSE,NA,FALSE,FALSE,"Pacific Time","Ticketmaster","none",">2000","30 minutes to 1 hour",NA,NA,"Extremely poorly-run",-2,NA,NA
TRUE,1,TRUE,FALSE,"Pacific Time","Ticketmaster","none",">2000","2-3 hours","<10 minutes",2.1,"Extremely poorly-run",-2,-1,"purchased just one extremely bad ticket only because I hoped they fix the system in the future and reward fans who had previous tour tix"
TRUE,4,FALSE,FALSE,"Central Time","SeatGeek","more",">2000","2-3 hours",">40 minutes",3,"Extremely poorly-run",0,2,NA
TRUE,3,FALSE,FALSE,"Central Time","Ticketmaster","none",">2000","6-7 hours","<10 minutes",6.1,"Extremely poorly-run",0,2,NA
TRUE,2,FALSE,FALSE,"Central Time","Ticketmaster","none",">2000","4-5 hours",">40 minutes",5,"Somewhat poorly-run",-1,2,NA
TRUE,1,FALSE,TRUE,"Central Time","Ticketmaster","more",">2000","7+ hours","10-20 minutes",7.25,"Extremely poorly-run",-2,2,NA
TRUE,2,FALSE,FALSE,"Pacific Time","Ticketmaster","none",">2000","<30 minutes","<10 minutes",0.35,"Somewhat poorly-run",-1,2,NA
TRUE,2,FALSE,FALSE,"Pacific Time","Ticketmaster","none","<2000","<30 minutes","<10 minutes",0.35,"Extremely poorly-run",-1,2,"Had high speed fiber internet and a 16GB RAM laptop to use for this process"
TRUE,2,FALSE,FALSE,"Mountain Time","SeatGeek","none",">2000","2-3 hours",">40 minutes",3,"Somewhat poorly-run",-1,2,NA
TRUE,2,FALSE,FALSE,"Central Time","Ticketmaster","none",">2000","5-6 hours","10-20 minutes",5.25,"Extremely poorly-run",-1,0,NA
TRUE,2,FALSE,FALSE,"Central Time","Ticketmaster","none","<2000","5-6 hours","10-20 minutes",5.25,"Extremely poorly-run",-1,1,NA
TRUE,5,FALSE,TRUE,"Central Time","SeatGeek","none",NA,"30 minutes to 1 hour","20-40 minutes",1.25,"Somewhat poorly-run",0,2,NA
FALSE,NA,TRUE,TRUE,"Pacific Time","Ticketmaster","none",">2000","1-2 hours",NA,NA,"Extremely poorly-run",-2,NA,NA
FALSE,NA,TRUE,FALSE,"Central Time","Ticketmaster","more",">2000","7+ hours",NA,NA,"Extremely poorly-run",-2,NA,NA
TRUE,4,FALSE,FALSE,"Pacific Time","SeatGeek","once",NA,"2-3 hours","20-40 minutes",2.5,"Extremely poorly-run",-2,0,NA
TRUE,2,FALSE,FALSE,"Mountain Time","Ticketmaster","more",">2000","1-2 hours","<10 minutes",1.1,"Extremely poorly-run",0,2,NA
TRUE,5,FALSE,TRUE,"Central Time","SeatGeek","none",NA,"2-3 hours","<10 minutes",2.1,"Extremely poorly-run",-2,0,NA
TRUE,2,FALSE,TRUE,"Mountain Time","SeatGeek","more",">2000","4-5 hours","20-40 minutes",4.5,"Extremely poorly-run",-2,-1,NA
TRUE,2,FALSE,TRUE,"Eastern Time","Ticketmaster","none","<2000","<30 minutes","<10 minutes",0.35,"Extremely poorly-run",-1,2,NA
FALSE,NA,FALSE,FALSE,"Eastern Time","Ticketmaster","none",">2000","2-3 hours",NA,NA,"Somewhat poorly-run",-1,NA,NA
TRUE,3,FALSE,FALSE,"Pacific Time","Ticketmaster","none",">2000","<30 minutes","10-20 minutes",0.5,"Extremely poorly-run",-1,1,NA
TRUE,3,FALSE,FALSE,"Central Time","Ticketmaster","none",">2000","4-5 hours","<10 minutes",4.1,"Extremely poorly-run",-1,1,NA
TRUE,1,FALSE,FALSE,"Central Time","Ticketmaster","once",">2000","5-6 hours","10-20 minutes",5.25,"Extremely poorly-run",-1,1,NA
TRUE,6,FALSE,FALSE,"Pacific Time","Ticketmaster","none",">2000","30 minutes to 1 hour","20-40 minutes",1.25,"Extremely poorly-run",0,1,NA
TRUE,3,TRUE,FALSE,"Pacific Time","Ticketmaster","none",">2000","30 minutes to 1 hour",">40 minutes",1.75,"Extremely poorly-run",-2,0,NA
FALSE,NA,FALSE,TRUE,"Eastern Time","Ticketmaster","once",">2000","4-5 hours",NA,NA,"Extremely poorly-run",-2,NA,NA
TRUE,2,FALSE,TRUE,"Eastern Time","Ticketmaster","none",">2000","4-5 hours","<10 minutes",4.1,"Extremely poorly-run",-1,1,NA
FALSE,NA,FALSE,FALSE,"Eastern Time","Ticketmaster","more",">2000","6-7 hours",NA,NA,"Extremely poorly-run",-1,NA,NA
FALSE,NA,FALSE,TRUE,"Pacific Time","SeatGeek","once",">2000","6-7 hours",NA,NA,"Extremely poorly-run",-2,NA,NA
TRUE,2,FALSE,FALSE,"Pacific Time","Ticketmaster","none",">2000","30 minutes to 1 hour",">40 minutes",1.75,"Extremely poorly-run",-1,1,NA
TRUE,3,FALSE,TRUE,"Central Time","Ticketmaster","none",">2000","5-6 hours","10-20 minutes",5.25,"Extremely poorly-run",-2,0,NA
TRUE,6,FALSE,FALSE,"Mountain Time","Ticketmaster","none",">2000","6-7 hours","10-20 minutes",6.25,"Extremely poorly-run",-1,1,NA
TRUE,2,FALSE,TRUE,"Eastern Time","Ticketmaster","once",">2000","1-2 hours","<10 minutes",1.1,"Extremely poorly-run",0,2,NA
FALSE,NA,TRUE,TRUE,"Central Time","Ticketmaster","none",">2000","4-5 hours",NA,NA,"Extremely poorly-run",-2,NA,NA
TRUE,5,TRUE,FALSE,"Pacific Time","Ticketmaster","none",">2000","1-2 hours","<10 minutes",1.1,"Extremely poorly-run",-2,1,NA
TRUE,2,FALSE,TRUE,"Central Time","Ticketmaster","once",">2000","6-7 hours",">40 minutes",7,"Extremely poorly-run",-2,1,NA
TRUE,4,FALSE,TRUE,"Pacific Time","Ticketmaster","none","<2000","<30 minutes","20-40 minutes",0.75,"Somewhat poorly-run",-1,2,NA
TRUE,2,FALSE,TRUE,"Central Time","Ticketmaster","more",">2000","5-6 hours",">40 minutes",6,"Extremely poorly-run",-2,0,NA
FALSE,NA,FALSE,FALSE,"Central Time","SeatGeek","more",NA,"7+ hours",NA,NA,"Extremely poorly-run",-2,NA,NA
FALSE,NA,TRUE,TRUE,"Pacific Time","Ticketmaster","more",">2000","7+ hours",NA,NA,"Extremely poorly-run",-2,NA,NA
TRUE,3,TRUE,TRUE,"Pacific Time","Ticketmaster","none",">2000","2-3 hours","20-40 minutes",2.5,"Extremely poorly-run",-1,1,NA
TRUE,1,FALSE,FALSE,"Pacific Time","Ticketmaster","none","<2000","<30 minutes","<10 minutes",0.35,"Extremely poorly-run",-2,2,NA
TRUE,6,FALSE,FALSE,"Pacific Time","Ticketmaster","more",">2000","2-3 hours","<10 minutes",2.1,"Extremely poorly-run",-1,1,NA
FALSE,NA,FALSE,FALSE,"Eastern Time","Ticketmaster","none",">2000","4-5 hours",NA,NA,"Extremely poorly-run",-1,NA,NA
FALSE,NA,TRUE,TRUE,"Pacific Time","Ticketmaster","none",">2000","2-3 hours",NA,NA,"Extremely poorly-run",-2,NA,NA
FALSE,NA,FALSE,FALSE,"Pacific Time","Ticketmaster","none",">2000","2-3 hours",NA,NA,"Extremely poorly-run",-2,NA,NA
TRUE,2,FALSE,FALSE,"Eastern Time","Ticketmaster","none",">2000","5-6 hours","<10 minutes",5.1,"Somewhat poorly-run",1,2,NA
TRUE,2,FALSE,FALSE,"Pacific Time","Ticketmaster","none",">2000","30 minutes to 1 hour","20-40 minutes",1.25,"Extremely poorly-run",1,1,NA
TRUE,2,FALSE,TRUE,"Mountain Time","SeatGeek","once",">2000","5-6 hours","20-40 minutes",5.5,"Extremely poorly-run",-1,0,NA
FALSE,NA,FALSE,TRUE,"Pacific Time","Ticketmaster","none",">2000","2-3 hours",NA,NA,"Extremely poorly-run",-2,NA,NA
FALSE,NA,FALSE,FALSE,"Eastern Time","Ticketmaster","once",">2000","4-5 hours",NA,NA,"Extremely poorly-run",-1,NA,"I was able to get in front on the line rather quickly without boosts buf unfortunately my code didn’t work. I was eventually sent to the back of the line and when I reached the front again, code worked but almost all seats were gone"
FALSE,NA,TRUE,TRUE,"Mountain Time","SeatGeek","more",">2000","5-6 hours",NA,NA,"Extremely poorly-run",-2,NA,NA
TRUE,2,FALSE,FALSE,"Pacific Time","Ticketmaster","none",">2000","30 minutes to 1 hour","10-20 minutes",1,"Somewhat poorly-run",1,1,NA
FALSE,NA,FALSE,TRUE,"Pacific Time","Ticketmaster","none",">2000","1-2 hours",NA,NA,"Extremely poorly-run",-1,NA,NA
TRUE,1,FALSE,TRUE,"Pacific Time","Ticketmaster","none",">2000","<30 minutes","10-20 minutes",0.5,"Somewhat poorly-run",-2,2,NA
FALSE,NA,FALSE,FALSE,"Eastern Time","Ticketmaster","once",">2000","4-5 hours",NA,NA,"Extremely poorly-run",-1,NA,NA
FALSE,NA,TRUE,FALSE,"Eastern Time","Ticketmaster","more",">2000","4-5 hours",NA,NA,"Extremely poorly-run",-2,NA,NA
TRUE,2,FALSE,FALSE,"Eastern Time","Ticketmaster","none",">2000","4-5 hours","<10 minutes",4.1,"Extremely poorly-run",-1,1,NA
TRUE,2,FALSE,FALSE,"Central Time","SeatGeek","none",NA,"1-2 hours","<10 minutes",1.1,"Somewhat poorly-run",1,2,NA
TRUE,2,FALSE,FALSE,"Central Time","Ticketmaster","none",">2000","5-6 hours","<10 minutes",5.1,"Extremely poorly-run",-1,1,NA
FALSE,NA,TRUE,FALSE,"Pacific Time","Ticketmaster","none",">2000","2-3 hours",NA,NA,"Extremely poorly-run",-1,NA,NA
TRUE,3,FALSE,FALSE,"Pacific Time","Ticketmaster","none",">2000","1-2 hours","<10 minutes",1.1,"Extremely poorly-run",0,1,"Did Ticketmaster's lack of planning afect your ability to score tickets at the rescheduled pre-sale time?"
TRUE,4,FALSE,FALSE,"Central Time","Ticketmaster","more",">2000","6-7 hours","<10 minutes",6.1,"Extremely poorly-run",-2,1,NA
TRUE,2,FALSE,FALSE,"Eastern Time","Ticketmaster","none",">2000","4-5 hours","<10 minutes",4.1,"Extremely poorly-run",-1,1,NA
TRUE,2,TRUE,FALSE,"Eastern Time","Ticketmaster","none",">2000","5-6 hours","10-20 minutes",5.25,"Extremely poorly-run",-2,2,"TM gave out too many presale codes, and Loverfest ticket holders should have been given exclusive access to purchase tickets prior to this presale fiasco. "
TRUE,6,FALSE,FALSE,"Eastern Time","Ticketmaster","none","<2000","<30 minutes","10-20 minutes",0.5,"Somewhat poorly-run",-2,-1,NA
TRUE,2,FALSE,TRUE,"Eastern Time","Ticketmaster","none",">2000","4-5 hours","10-20 minutes",4.25,"Extremely poorly-run",-1,1,"I am curious as to how many people were forced to choose bad seats or go above their budgeT because decent seats were all VIP.

"
FALSE,NA,FALSE,FALSE,"Eastern Time","Ticketmaster","none",">2000","4-5 hours",NA,NA,"Extremely poorly-run",-2,NA,NA
FALSE,NA,FALSE,FALSE,"Central Time","Ticketmaster","once",">2000","2-3 hours",NA,NA,"Extremely poorly-run",-2,NA,NA
TRUE,5,FALSE,TRUE,"Mountain Time","SeatGeek","none",NA,"1-2 hours","<10 minutes",1.1,"Neither well-run nor poorly-run",-1,2,NA
TRUE,4,FALSE,FALSE,"Mountain Time","SeatGeek","none",NA,"4-5 hours","<10 minutes",4.1,"Somewhat poorly-run",0,1,NA
TRUE,4,TRUE,FALSE,"Pacific Time","Ticketmaster","none",">2000","1-2 hours",">40 minutes",2,"Extremely poorly-run",0,1,NA
TRUE,NA,FALSE,TRUE,"Mountain Time","SeatGeek","none",NA,"30 minutes to 1 hour","<10 minutes",0.85,NA,NA,NA,NA
FALSE,NA,FALSE,TRUE,"Eastern Time","Ticketmaster","none",">2000","2-3 hours",NA,NA,"Extremely poorly-run",-1,NA,NA
TRUE,3,FALSE,TRUE,"Central Time","SeatGeek","none",NA,"2-3 hours","<10 minutes",2.1,"Extremely poorly-run",-1,1,NA
TRUE,6,FALSE,TRUE,"Eastern Time","Ticketmaster","none",">2000","5-6 hours","<10 minutes",5.1,"Extremely poorly-run",0,1,"Other than the extremely long wait to get through, the entire process ran extremely smoothly for me."
TRUE,1,FALSE,FALSE,"Eastern Time","Ticketmaster","none",">2000","4-5 hours","<10 minutes",4.1,"Extremely poorly-run",1,2,NA
TRUE,2,FALSE,FALSE,"Pacific Time","Ticketmaster","none",">2000","30 minutes to 1 hour","<10 minutes",0.85,"Somewhat poorly-run",0,1,NA
FALSE,NA,FALSE,TRUE,"Eastern Time","Ticketmaster","none",">2000","2-3 hours",NA,NA,"Somewhat poorly-run",-1,NA,"I only wanted to buy a single ticket and there was literally only one seat left when I got through the queue and it was for $749. I did not even attempt to purchase due to it being so out of budget. Who even knows if it was still actually available?"
TRUE,2,FALSE,FALSE,"Mountain Time","SeatGeek","none",NA,"1-2 hours","10-20 minutes",1.25,"Extremely poorly-run",-1,1,NA
TRUE,2,TRUE,FALSE,"Pacific Time","Ticketmaster","more",">2000","30 minutes to 1 hour","20-40 minutes",1.25,"Extremely poorly-run",-2,0,"Tickets were being sold BEHIND the stage for over $100, is this normal?"
TRUE,4,TRUE,FALSE,"Pacific Time","Ticketmaster","none",">2000","1-2 hours","<10 minutes",1.1,"Extremely poorly-run",-1,2,NA
TRUE,2,TRUE,TRUE,"Mountain Time","SeatGeek","none",">2000","2-3 hours","<10 minutes",2.1,"Extremely poorly-run",-1,1,NA
FALSE,NA,TRUE,FALSE,"Pacific Time","Ticketmaster","none",">2000","30 minutes to 1 hour",NA,NA,"Somewhat well-run",-2,NA,"Just wanted to say verified  was a nightmare but capitol one took me only 15 minutes to get tickets it was so weird  "
TRUE,4,FALSE,TRUE,"Mountain Time","SeatGeek","none",NA,"30 minutes to 1 hour","20-40 minutes",1.25,"Somewhat poorly-run",-1,1,"loaded very slow at purchase which made me think i was going to get an error"
TRUE,2,TRUE,FALSE,"Mountain Time","SeatGeek","once",NA,"2-3 hours","10-20 minutes",2.25,"Extremely poorly-run",-2,0,NA
TRUE,1,FALSE,TRUE,"Pacific Time","Ticketmaster","none",">2000","30 minutes to 1 hour","<10 minutes",0.85,"Extremely poorly-run",2,-1,"I feel like this gives a much more positive impression of my experience than what actually happened, perhaps because I was ""only"" in the queue for an hour and had a working code. In reality, I feel defeated and devastated given how many fans didn't get tickets. Regarding other questions: I've seen a lot of people talk about ""panic buying"" in reference to price and/or location. This was certainly the case for me. My ticket is next to/above the stage, not behind it, and Ticketmaster did NOT label it as ""side view"" until checkout. I, along with many others I've seen on Twitter, bought tickets close to/behind the stage because we had no other option. I'm curious if those who are now stuck with obstructed view tickets knew what they were getting before it was too late."
FALSE,NA,FALSE,FALSE,"Central Time","SeatGeek","once",NA,"6-7 hours",NA,NA,"Extremely poorly-run",-1,NA,NA
FALSE,NA,FALSE,FALSE,"Pacific Time","Ticketmaster","none",">2000","1-2 hours",NA,NA,"Extremely poorly-run",-2,NA,NA
FALSE,NA,TRUE,TRUE,"Pacific Time","Ticketmaster","none",">2000","30 minutes to 1 hour",NA,NA,"Extremely poorly-run",-1,NA,NA
FALSE,NA,TRUE,TRUE,"Pacific Time","Ticketmaster","none",">2000","2-3 hours",NA,NA,"Extremely poorly-run",-2,NA,"I really think that for the Verified Fan this time they reversed the queue, based on my position in rep and Loverfest where I was both times one of the first to get in there was absolutely no way 25k people were ahead of me. It's really disappointing!"
FALSE,NA,FALSE,TRUE,"Central Time","Ticketmaster","none",">2000","6-7 hours",NA,NA,"Extremely poorly-run",-1,NA,NA
FALSE,NA,FALSE,TRUE,"Pacific Time","Ticketmaster","none",">2000","30 minutes to 1 hour",NA,NA,"Extremely poorly-run",-2,NA,NA
FALSE,NA,FALSE,TRUE,"Pacific Time","Ticketmaster","none",">2000","2-3 hours",NA,NA,"Extremely poorly-run",-2,NA,NA
FALSE,NA,TRUE,TRUE,"Pacific Time","Ticketmaster","none",">2000","2-3 hours",NA,NA,"Extremely poorly-run",-2,NA,NA
FALSE,NA,FALSE,FALSE,"Pacific Time","Ticketmaster","none",">2000","4-5 hours",NA,NA,"Extremely poorly-run",-2,NA,NA
TRUE,2,FALSE,FALSE,"Pacific Time","Ticketmaster","none",">2000","1-2 hours","20-40 minutes",1.5,"Somewhat poorly-run",-1,1,NA
TRUE,2,FALSE,FALSE,"Central Time","Ticketmaster","none",">2000","6-7 hours","<10 minutes",6.1,"Extremely poorly-run",-1,2,NA
TRUE,2,FALSE,FALSE,"Mountain Time","Ticketmaster","none",">2000","6-7 hours","<10 minutes",6.1,"Somewhat poorly-run",-1,1,NA
FALSE,NA,FALSE,TRUE,"Pacific Time","Ticketmaster","once",">2000","1-2 hours",NA,NA,"Extremely poorly-run",-2,NA,NA
TRUE,3,FALSE,FALSE,"Pacific Time","Ticketmaster","none",">2000","<30 minutes","20-40 minutes",0.75,"Extremely poorly-run",-1,2,NA
TRUE,4,FALSE,FALSE,"Pacific Time","Ticketmaster","none",">2000","<30 minutes","10-20 minutes",0.5,"Extremely poorly-run",1,1,"I was one of the lucky ones who had an incredibly smooth experience, but only after it was rescheduled which was quite frustrating (but seemed to be effective)"
TRUE,2,FALSE,FALSE,"Pacific Time","Ticketmaster","none",">2000","<30 minutes","<10 minutes",0.35,"Neither well-run nor poorly-run",0,2,NA
TRUE,4,FALSE,FALSE,"Mountain Time","SeatGeek","none",NA,"1-2 hours","<10 minutes",1.1,"Somewhat poorly-run",-1,2,NA
TRUE,2,FALSE,TRUE,"Eastern Time","Ticketmaster","none",">2000","5-6 hours","10-20 minutes",5.25,"Somewhat poorly-run",0,1,"Question to be added: what time did you get into queue? Plus what seats were left? And what seats did you get? How does it compare to past eras?
I arrived at 10:05AM (five minutes late) waited 5+ hours. By the time I got there only nosebleeds and a couple seats in the 200s were left. The seats left were both too expensive and kept selling out as I tried to look at them. There was no communication on what would happen to the tickets though, they would be there one second then an error loading page would appear and they were gone. I ended up getting nosebleeds because that was all I could afford. I paid more than I did past eras and for worse seats. "
TRUE,2,FALSE,FALSE,"Pacific Time","Ticketmaster","none",">2000","<30 minutes","<10 minutes",0.35,"Somewhat poorly-run",1,2,NA
FALSE,NA,FALSE,TRUE,"Central Time","Ticketmaster","more",">2000","5-6 hours",NA,NA,"Extremely poorly-run",-1,NA,NA
FALSE,NA,FALSE,FALSE,"Eastern Time","Ticketmaster","none",">2000","2-3 hours",NA,NA,"Neither well-run nor poorly-run",-1,NA,NA
TRUE,1,FALSE,FALSE,"Eastern Time","Ticketmaster","none",">2000","5-6 hours","<10 minutes",5.1,"Extremely poorly-run",-1,2,"Coming from somebody who works heavily in tracking data from high traffic environments, companies understand how much traffic they are going to get on peak days, and how large of a peak day this was going to be. They were hosting servers in AWS (I assume AWS East), which has the option of spinning up servers to meet the demand. Given that they understood how many people were given access codes, and could probably do the math on exactly how many hits it would take to get a denial of service, they had the option to pay for more AWS hosts to handle the load, but they didn't because they didn't want to pay for it. Whatever they had estimated, they should have factored in that multiple people were going to be refreshing, and many people are going to try to access the site anyway regardless of whether or not they had the code. They could have had the resources to confront this, but they didn't."
TRUE,1,FALSE,TRUE,"Mountain Time","SeatGeek","more",NA,"6-7 hours",">40 minutes",7,"Extremely poorly-run",-2,-1,NA
TRUE,4,FALSE,TRUE,"Eastern Time","Ticketmaster","none","<2000","30 minutes to 1 hour","10-20 minutes",1,"Extremely poorly-run",-2,1,"I think there’s definitely something strange going on wrt boosts. I had tix to loverfest on one account but ended up using a new account since that had a code for my preference date (the LF account was for a different date). The newer account was an extremely smooth experience getting good tickets, whereas my friend who had LF tix didn’t manage to get anything. Very strange and would be curious to know more about if the boosts worked for or against purchasers."
TRUE,4,FALSE,FALSE,"Pacific Time","Ticketmaster","none",">2000","30 minutes to 1 hour","<10 minutes",0.85,"Neither well-run nor poorly-run",0,1,"Main disappointment was cost of tickets, much higher than other popular artists."
FALSE,NA,FALSE,TRUE,"Pacific Time","Ticketmaster","none",">2000","30 minutes to 1 hour",NA,NA,"Extremely poorly-run",-2,NA,NA
TRUE,1,NA,NA,"Pacific Time","Ticketmaster","none",">2000","<30 minutes","<10 minutes",0.35,"Extremely poorly-run",1,1,NA
TRUE,2,FALSE,FALSE,"Pacific Time","Ticketmaster","none","<2000","<30 minutes","<10 minutes",0.35,"Extremely poorly-run",-1,2,NA
TRUE,6,TRUE,FALSE,"Pacific Time","Ticketmaster","none",">2000","2-3 hours","10-20 minutes",2.25,"Extremely poorly-run",-2,1,NA
TRUE,3,FALSE,TRUE,"Central Time","SeatGeek","none",NA,"1-2 hours","<10 minutes",1.1,"Somewhat poorly-run",-2,2,NA
TRUE,1,TRUE,TRUE,"Mountain Time","SeatGeek","none",NA,"<30 minutes","10-20 minutes",0.5,"Neither well-run nor poorly-run",1,1,"It would be great if more tickets were allocated for the presales or if at least they to us what percent was allocated. I see fans everywhere losing hope when maybe 75% of the supply will be sold Friday. I think the presales should only include standard tickets and VIP sold only in general. I do support there being VIP packages, its peace of mind for a lot of people, a fallback option that's still much cheaper than scalper. But in the presale, the fan has to decide if they want a VIP ticket or try for a standard ticket in a later sale, this adds a lot of stress to the process. I participated in VF sale on Seatgeek and CapOne on Ticketmaster, Seatgeek was somewhat better tech wise but still buggy, the authentication system was down about 5-10 minutes."
TRUE,2,FALSE,TRUE,"Central Time","Ticketmaster","once",">2000","7+ hours","<10 minutes",7.1,"Extremely poorly-run",-1,0,NA
FALSE,NA,FALSE,TRUE,"Pacific Time","Ticketmaster","more",">2000","4-5 hours",NA,NA,"Extremely poorly-run",-2,NA,"For rep, they have verified folks a time slot, and even though that was annoying it made it so that the website didn’t crash and it wasn’t a free for all for tickets. It just felt like too many people were trying at once so it was impossible. "
TRUE,6,FALSE,FALSE,"Eastern Time","Ticketmaster","none",">2000","6-7 hours","<10 minutes",6.1,"Somewhat well-run",1,2,"I refreshed 2x. Once 15 minutes after waiting room opened to enter the room. And once while in the waiting room. Used PC"
FALSE,NA,FALSE,TRUE,"Eastern Time","Ticketmaster","once",">2000","4-5 hours",NA,NA,"Extremely poorly-run",-2,NA,NA
FALSE,NA,FALSE,TRUE,"Pacific Time","Ticketmaster","once",">2000","2-3 hours",NA,NA,"Extremely poorly-run",-2,NA,NA
FALSE,NA,TRUE,FALSE,"Eastern Time","Ticketmaster","once",">2000","7+ hours",NA,NA,"Extremely poorly-run",-2,NA,"N/A"
TRUE,2,FALSE,TRUE,"Central Time","Ticketmaster","none",">2000","5-6 hours","10-20 minutes",5.25,"Extremely poorly-run",-2,1,NA
TRUE,3,FALSE,FALSE,"Central Time","Ticketmaster","once",">2000","7+ hours","20-40 minutes",7.5,"Extremely poorly-run",0,1,NA
TRUE,2,FALSE,TRUE,"Eastern Time","Ticketmaster","more",">2000","2-3 hours","<10 minutes",2.1,"Extremely poorly-run",-1,1,NA
FALSE,NA,FALSE,FALSE,"Pacific Time","Ticketmaster","more",NA,"1-2 hours",NA,NA,"Extremely poorly-run",-2,NA,NA
TRUE,3,FALSE,FALSE,"Eastern Time","Ticketmaster","once",">2000","4-5 hours","<10 minutes",4.1,"Extremely poorly-run",-2,1,"A couple of possible questions to ask: ""were you, at any point, bumped to the back of the queue while in the process of purchasing tickets?"" or ""if you did get tickets, were they your first selection?"""
FALSE,NA,TRUE,TRUE,"Pacific Time","Ticketmaster","none",">2000","2-3 hours",NA,NA,"Extremely poorly-run",-2,NA,NA
FALSE,NA,FALSE,FALSE,"Pacific Time","Ticketmaster","none",">2000","30 minutes to 1 hour",NA,NA,"Extremely poorly-run",-1,NA,NA
FALSE,NA,TRUE,FALSE,"Eastern Time","Ticketmaster","more",">2000","2-3 hours",NA,NA,"Extremely poorly-run",-2,NA,NA
FALSE,NA,FALSE,FALSE,"Pacific Time","Ticketmaster","none",">2000","<30 minutes",NA,NA,"Extremely poorly-run",-2,NA,"I found that the length to ""secure"" tickets lasted up to 1.5 minutes, resulting in missed opportunities for other available tickets. I tried to get tickets for nearly 3 hours straight, clicking nonstop, watching seats disappear as I clicked them, and had a panic attack when I realized it wasn't happening. There was only one instance where I got to the checkout page for 3 tickets, but could not afford or justify paying for the total, even split with someone else. Tickets were about $250 each which was fine. Still above my limit but I was desperate. However the fees pushed the price to over $1000. 40%of the cost was JUST fees :[ Awful experience"
TRUE,2,FALSE,TRUE,"Pacific Time","Ticketmaster","none",">2000","1-2 hours","<10 minutes",1.1,"Extremely poorly-run",-2,0,NA
TRUE,6,TRUE,FALSE,"Eastern Time","Ticketmaster","none",">2000","4-5 hours","10-20 minutes",4.25,"Extremely poorly-run",-2,0,NA
TRUE,4,FALSE,TRUE,"Pacific Time","Ticketmaster","none",">2000","2-3 hours","<10 minutes",2.1,"Extremely poorly-run",-2,1,NA
TRUE,2,FALSE,FALSE,"Eastern Time","Ticketmaster","none",">2000","2-3 hours","<10 minutes",2.1,"Extremely poorly-run",1,1,NA
FALSE,NA,FALSE,TRUE,"Eastern Time","Ticketmaster","none",">2000","4-5 hours",NA,NA,"Extremely poorly-run",-2,NA,NA
FALSE,NA,FALSE,TRUE,"Pacific Time","Ticketmaster","none",">2000","2-3 hours",NA,NA,"Extremely poorly-run",-2,NA,NA
FALSE,NA,FALSE,FALSE,"Central Time","Ticketmaster","none",">2000","5-6 hours",NA,NA,"Extremely poorly-run",-2,NA,NA
FALSE,NA,TRUE,FALSE,"Eastern Time","Ticketmaster","none",">2000","2-3 hours",NA,NA,"Extremely poorly-run",-2,NA,NA
TRUE,2,FALSE,TRUE,"Eastern Time","Ticketmaster","none",">2000","5-6 hours","<10 minutes",5.1,"Somewhat poorly-run",0,0,NA
TRUE,2,FALSE,FALSE,"Eastern Time","Ticketmaster","none",">2000","<30 minutes","<10 minutes",0.35,"Extremely poorly-run",0,2,NA
FALSE,NA,FALSE,FALSE,"Pacific Time","Ticketmaster","none",">2000","2-3 hours",NA,NA,"Extremely poorly-run",-2,NA,NA
FALSE,NA,FALSE,FALSE,"Pacific Time","Ticketmaster","once",">2000","1-2 hours",NA,NA,"Extremely poorly-run",-2,NA,NA
TRUE,4,FALSE,TRUE,"Central Time","Ticketmaster","once",">2000","7+ hours",">40 minutes",8,"Extremely poorly-run",-2,1,NA
FALSE,NA,TRUE,TRUE,"Eastern Time","Ticketmaster","none",">2000","2-3 hours",NA,NA,"Extremely poorly-run",-2,NA,NA
TRUE,2,FALSE,FALSE,"Central Time","Ticketmaster","none",">2000","7+ hours","<10 minutes",7.1,"Somewhat poorly-run",0,1,"Accidentally bought VIP. Was in and out within a minute because everything was being purchased. "
TRUE,2,FALSE,TRUE,"Pacific Time","Ticketmaster","none","<2000","<30 minutes","<10 minutes",0.35,"Somewhat poorly-run",0,2,NA
TRUE,2,FALSE,FALSE,"Central Time","Ticketmaster","more",">2000","7+ hours",">40 minutes",8,"Extremely poorly-run",-2,-1,"Prices were way way higher than they were during any of the other tours of her I've seen. Tickets that would have cost $250ish during Reputation are now over $600 and higher. It's insane how unfair these prices are and how limited everything is, which forced people to make financial mistakes because of the pressure."
TRUE,5,FALSE,FALSE,"Pacific Time","Ticketmaster","none",">2000","1-2 hours","10-20 minutes",1.25,"Extremely poorly-run",0,1,NA
FALSE,NA,FALSE,TRUE,"Eastern Time","Ticketmaster","none",">2000","5-6 hours",NA,NA,"Extremely poorly-run",-1,NA,NA
FALSE,NA,TRUE,FALSE,"Eastern Time","Ticketmaster","once",">2000","5-6 hours",NA,NA,"Extremely poorly-run",-2,NA,NA
FALSE,NA,TRUE,TRUE,"Eastern Time","Ticketmaster","none",">2000","4-5 hours",NA,NA,"Extremely poorly-run",-2,NA,NA
TRUE,3,FALSE,TRUE,"Central Time","Ticketmaster","none",">2000","4-5 hours","<10 minutes",4.1,"Extremely poorly-run",0,1,NA
FALSE,NA,FALSE,TRUE,"Eastern Time","Ticketmaster","once",">2000","4-5 hours",NA,NA,"Extremely poorly-run",-2,NA,NA
FALSE,NA,TRUE,TRUE,"Pacific Time","Ticketmaster","more",">2000","7+ hours",NA,NA,"Extremely poorly-run",-2,NA,NA
TRUE,4,TRUE,FALSE,"Eastern Time","Ticketmaster","none",">2000","2-3 hours",">40 minutes",3,"Somewhat poorly-run",1,2,"I don’t think the process was inherently unfair as I think we all had a similar shot at getting tickets, but I do think it was unnecessarily stressful and glitchy. TM has no incentive to make it a smoother purchasing experience though. They capitalize by stirring up a frenzy, which they did very well."
TRUE,3,FALSE,TRUE,"Eastern Time","Ticketmaster","none",">2000","4-5 hours",">40 minutes",5,"Extremely poorly-run",-2,0,NA
TRUE,3,FALSE,FALSE,"Mountain Time","Ticketmaster","none",">2000","5-6 hours","<10 minutes",5.1,"Extremely poorly-run",-2,1,NA
TRUE,1,FALSE,TRUE,"Eastern Time","Ticketmaster","none",">2000","6-7 hours",">40 minutes",7,"Extremely poorly-run",-1,1,NA
TRUE,1,FALSE,TRUE,"Pacific Time","Ticketmaster","more",">2000","4-5 hours",NA,NA,"Extremely poorly-run",-2,1,NA
TRUE,2,FALSE,FALSE,"Central Time","Ticketmaster","none","<2000","6-7 hours","<10 minutes",6.1,"Extremely poorly-run",-2,2,NA
FALSE,NA,FALSE,FALSE,"Pacific Time","Ticketmaster","once",">2000","1-2 hours",NA,NA,"Extremely poorly-run",-2,NA,"It was a mess, but I got tickets through capital one presale"
TRUE,2,FALSE,FALSE,"Mountain Time","SeatGeek","none",NA,"30 minutes to 1 hour","<10 minutes",0.85,"Somewhat poorly-run",-1,2,"I personally had a great experience and consider myself fortunate, but i did the ratings about “how do you feel” based on the overall impression I’m hearing from my family and friends who weren’t so lucky 
Also shout out to data! Can’t wait to see these results "
TRUE,2,FALSE,FALSE,"Pacific Time","Ticketmaster","none",">2000","1-2 hours","<10 minutes",1.1,"Extremely poorly-run",-1,1,NA
FALSE,NA,FALSE,FALSE,"Eastern Time","Ticketmaster","more",">2000","4-5 hours",NA,NA,"Extremely poorly-run",-2,NA,NA
TRUE,6,FALSE,TRUE,"Eastern Time","Ticketmaster","none",">2000","4-5 hours","<10 minutes",4.1,"Extremely poorly-run",-1,1,NA
FALSE,NA,FALSE,FALSE,"Eastern Time","Ticketmaster","once",">2000","2-3 hours",NA,NA,"Somewhat poorly-run",-1,NA,NA
FALSE,NA,FALSE,FALSE,"Eastern Time","Ticketmaster","none",">2000","5-6 hours",NA,NA,"Extremely poorly-run",-1,NA,NA
TRUE,6,TRUE,TRUE,"Eastern Time","Ticketmaster","none",">2000","5-6 hours","10-20 minutes",5.25,"Extremely poorly-run",-2,-1,NA
TRUE,3,FALSE,FALSE,"Eastern Time","Ticketmaster","none",">2000","4-5 hours","<10 minutes",4.1,"Extremely poorly-run",-1,2,NA
TRUE,4,FALSE,TRUE,"Central Time","Ticketmaster","none",">2000","4-5 hours","10-20 minutes",4.25,"Extremely poorly-run",-1,0,NA
TRUE,2,FALSE,TRUE,"Eastern Time","Ticketmaster","none",">2000","2-3 hours","10-20 minutes",2.25,"Extremely poorly-run",-1,1,NA
TRUE,6,FALSE,TRUE,"Eastern Time","Ticketmaster","none",NA,"<30 minutes","10-20 minutes",0.5,"Extremely well-run",2,1,NA
TRUE,6,TRUE,FALSE,"Eastern Time","Ticketmaster","once",">2000","4-5 hours","<10 minutes",4.1,"Somewhat poorly-run",-1,1,NA
TRUE,6,FALSE,TRUE,"Eastern Time","Ticketmaster","none","<2000","<30 minutes","10-20 minutes",0.5,"Somewhat poorly-run",-1,1,NA
TRUE,2,FALSE,TRUE,"Eastern Time","Ticketmaster","none",">2000","<30 minutes","20-40 minutes",0.75,"Somewhat poorly-run",1,1,NA
TRUE,4,FALSE,TRUE,"Eastern Time","Ticketmaster","none",">2000","5-6 hours","<10 minutes",5.1,"Extremely poorly-run",-2,1,"My answer is somewhat happy because I did get tickets and so I am happy, but they’re nosebleed for what I’d typically pay for middle bowl. "
FALSE,NA,NA,NA,"Eastern Time","Ticketmaster","none",">2000","5-6 hours",NA,NA,"Extremely poorly-run",0,NA,NA
TRUE,2,FALSE,FALSE,"Eastern Time","Ticketmaster","none",">2000","<30 minutes","10-20 minutes",0.5,"Extremely poorly-run",0,1,NA
FALSE,NA,FALSE,TRUE,"Central Time","Ticketmaster","more","<2000","7+ hours",NA,NA,"Extremely poorly-run",0,NA,NA
FALSE,NA,FALSE,FALSE,"Eastern Time","Ticketmaster","more",">2000","6-7 hours",NA,NA,"Extremely poorly-run",-2,NA,NA
FALSE,NA,FALSE,TRUE,"Eastern Time","Ticketmaster","more",">2000","4-5 hours",NA,NA,"Extremely poorly-run",-1,NA,NA
TRUE,6,TRUE,FALSE,"Eastern Time","Ticketmaster","none",">2000","2-3 hours","<10 minutes",2.1,"Extremely poorly-run",-1,0,NA
TRUE,2,FALSE,FALSE,"Eastern Time","Ticketmaster","none",">2000","<30 minutes","10-20 minutes",0.5,"Extremely poorly-run",-1,2,"Felt the presale was generally uniformly unfair to everyone (so not as much unfair as just mostly across the board miserable for most) except those who held LoverFest tickets. I did not hold Loverfest tickets, but it would have made much more sense if those who did got first access before Verified Fan presale. That’s who I feel it was most unfair to. "
TRUE,2,FALSE,FALSE,"Central Time","Ticketmaster","none",">2000","7+ hours","20-40 minutes",7.5,"Somewhat poorly-run",-1,1,NA
TRUE,2,FALSE,FALSE,"Central Time","Ticketmaster","none",">2000","4-5 hours","<10 minutes",4.1,"Extremely poorly-run",-1,1,NA
FALSE,NA,FALSE,FALSE,"Pacific Time","Ticketmaster","more",">2000","1-2 hours",NA,NA,"Extremely poorly-run",-1,NA,NA
TRUE,2,FALSE,TRUE,"Eastern Time","Ticketmaster","none",">2000","<30 minutes","<10 minutes",0.35,"Extremely well-run",1,2,"I got in super quickly and had my confirmation email by 10:20 so I was shocked by how much trouble people had!"
TRUE,5,FALSE,FALSE,"Eastern Time","Ticketmaster","once",">2000","2-3 hours","<10 minutes",2.1,"Extremely poorly-run",-2,1,NA
FALSE,NA,FALSE,FALSE,"Eastern Time","Ticketmaster","none",">2000","5-6 hours",NA,NA,"Extremely poorly-run",-1,NA,NA
TRUE,6,FALSE,FALSE,"Central Time","Ticketmaster","none","<2000","<30 minutes","<10 minutes",0.35,"Somewhat well-run",1,2,NA
TRUE,4,FALSE,TRUE,"Central Time","Ticketmaster","none","<2000","5-6 hours","<10 minutes",5.1,"Extremely poorly-run",1,2,NA
TRUE,2,TRUE,TRUE,"Eastern Time","Ticketmaster","once",">2000","4-5 hours","10-20 minutes",4.25,"Extremely poorly-run",-1,1,NA
TRUE,3,FALSE,FALSE,"Eastern Time","Ticketmaster","none",">2000","4-5 hours","10-20 minutes",4.25,"Extremely poorly-run",-1,-1,NA
TRUE,6,FALSE,TRUE,"Pacific Time","Ticketmaster","none","<2000","30 minutes to 1 hour",">40 minutes",1.75,"Extremely poorly-run",-2,2,"How many devices used, how many family members tried getting presale tickets, mobile purchase experience vs desktop purchase experience"
FALSE,NA,FALSE,FALSE,"Central Time","Ticketmaster","more",">2000","7+ hours",NA,NA,"Extremely poorly-run",-2,NA,NA
FALSE,NA,TRUE,TRUE,"Eastern Time","Ticketmaster","none",">2000","5-6 hours",NA,NA,"Extremely poorly-run",-1,NA,NA
FALSE,NA,FALSE,TRUE,"Eastern Time","Ticketmaster","none",">2000","4-5 hours",NA,NA,"Extremely poorly-run",-2,NA,"There was one time during the initial wait where the app randomly crashed, completely closed on me, but oddly when I reopened it, I automatically got put back in my exact spot in the queue, I didn't loose my place "
TRUE,6,FALSE,FALSE,"Central Time","Ticketmaster","none",">2000","7+ hours","<10 minutes",7.1,"Extremely poorly-run",-1,1,"I think the Grammy post while all of this was happening was in pretty bad taste. Especially the strange (by my read) emphasis on ""an award I've never won.""

This survey is a good idea, and I'm looking forward to seeing the findings - thank you for doing this!"
FALSE,NA,TRUE,TRUE,"Central Time","Ticketmaster","once",">2000","7+ hours",NA,NA,"Extremely poorly-run",-2,NA,NA
TRUE,6,FALSE,FALSE,"Eastern Time","Ticketmaster","none",">2000","4-5 hours","20-40 minutes",4.5,"Extremely poorly-run",-2,1,NA
TRUE,4,FALSE,TRUE,"Mountain Time","SeatGeek","none",NA,"<30 minutes","10-20 minutes",0.5,"Extremely well-run",1,2,NA
FALSE,NA,FALSE,FALSE,"Eastern Time","Ticketmaster","once",">2000","5-6 hours",NA,NA,"Extremely poorly-run",-2,NA,NA
TRUE,2,FALSE,FALSE,"Central Time","Ticketmaster","none",">2000","7+ hours",">40 minutes",8,"Extremely poorly-run",-1,1,NA
TRUE,3,FALSE,FALSE,"Pacific Time","Ticketmaster","none",">2000","1-2 hours",">40 minutes",2,"Extremely poorly-run",-1,0,NA
TRUE,1,FALSE,TRUE,"Eastern Time","Ticketmaster","none",">2000","<30 minutes","<10 minutes",0.35,"Extremely poorly-run",-2,1,NA
TRUE,3,FALSE,TRUE,"Central Time","Ticketmaster","none",">2000","4-5 hours",NA,NA,"Extremely poorly-run",-1,2,NA
FALSE,NA,TRUE,TRUE,"Mountain Time","SeatGeek","once",NA,"5-6 hours",NA,NA,"Extremely poorly-run",-2,NA,NA
TRUE,2,FALSE,FALSE,"Eastern Time","Ticketmaster","none",">2000","2-3 hours","<10 minutes",2.1,"Extremely poorly-run",-2,2,NA
TRUE,4,FALSE,FALSE,"Central Time","Ticketmaster","none",">2000","6-7 hours","<10 minutes",6.1,"Neither well-run nor poorly-run",2,2,NA
FALSE,NA,FALSE,TRUE,"Eastern Time","Ticketmaster","none",">2000","5-6 hours",NA,NA,"Extremely poorly-run",-1,NA,NA
TRUE,2,FALSE,FALSE,"Pacific Time","Ticketmaster","none",">2000","30 minutes to 1 hour","<10 minutes",0.85,"Extremely poorly-run",0,1,NA
TRUE,2,FALSE,FALSE,"Pacific Time","Ticketmaster","none",">2000","1-2 hours","<10 minutes",1.1,"Extremely poorly-run",-2,2,NA
TRUE,2,TRUE,FALSE,"Eastern Time","Ticketmaster","none",">2000","5-6 hours","10-20 minutes",5.25,"Extremely poorly-run",-1,-1,"How many people have seats that the stage will not be visible from? I have never heard of an artist selling the seats behind the stage, but I was just thankful to get anything "
FALSE,NA,FALSE,TRUE,"Eastern Time","Ticketmaster","none",">2000","5-6 hours",NA,NA,"Extremely poorly-run",-1,NA,NA
TRUE,2,FALSE,TRUE,"Central Time","Ticketmaster","more",">2000","<30 minutes","10-20 minutes",0.5,"Extremely poorly-run",-2,1,NA
TRUE,2,FALSE,FALSE,"Eastern Time","Ticketmaster","none","<2000","<30 minutes","<10 minutes",0.35,"Extremely poorly-run",-1,2,NA
FALSE,NA,FALSE,TRUE,"Eastern Time","Ticketmaster","none",">2000","6-7 hours",NA,NA,"Extremely poorly-run",-2,NA,NA
TRUE,2,FALSE,FALSE,"Central Time","Ticketmaster","once",">2000","30 minutes to 1 hour",">40 minutes",1.75,"Extremely poorly-run",-1,1,NA
FALSE,NA,FALSE,TRUE,"Eastern Time","Ticketmaster","more",">2000","6-7 hours",NA,NA,"Extremely poorly-run",-2,NA,NA
FALSE,NA,FALSE,TRUE,"Central Time","Ticketmaster","more",">2000","5-6 hours",NA,NA,"Extremely poorly-run",-2,NA,NA
TRUE,5,FALSE,FALSE,"Central Time","Ticketmaster","none",">2000","7+ hours","<10 minutes",7.1,"Extremely poorly-run",-1,1,NA
TRUE,3,FALSE,FALSE,"Eastern Time","Ticketmaster","none",">2000","1-2 hours","<10 minutes",1.1,"Extremely poorly-run",-2,2,NA
TRUE,5,FALSE,FALSE,"Central Time","Ticketmaster","none",">2000","4-5 hours","20-40 minutes",4.5,"Extremely poorly-run",0,1,NA
TRUE,4,FALSE,FALSE,"Mountain Time","Ticketmaster","once",">2000","5-6 hours","10-20 minutes",5.25,"Somewhat poorly-run",1,1,NA
FALSE,NA,FALSE,FALSE,"Eastern Time","Ticketmaster","more",">2000","2-3 hours",NA,NA,"Extremely poorly-run",-1,NA,NA
TRUE,2,FALSE,TRUE,"Central Time","Ticketmaster","once",">2000","6-7 hours",">40 minutes",7,"Neither well-run nor poorly-run",-1,1,"I will note that I was only able to get tickets after switching to a different date in my region. I don’t know if this is what helped or if it was just luck in that moment."
TRUE,5,FALSE,FALSE,"Eastern Time","Ticketmaster","none",">2000","<30 minutes","20-40 minutes",0.75,"Somewhat poorly-run",1,2,NA
FALSE,NA,TRUE,FALSE,"Eastern Time","Ticketmaster","more",">2000","7+ hours",NA,NA,"Extremely poorly-run",-2,NA,NA
TRUE,5,FALSE,FALSE,"Mountain Time","Ticketmaster","none",">2000","1-2 hours","<10 minutes",1.1,"Extremely poorly-run",0,2,NA
TRUE,6,FALSE,TRUE,"Eastern Time","Ticketmaster","none",">2000","<30 minutes","10-20 minutes",0.5,"Somewhat poorly-run",-1,2,NA
FALSE,NA,TRUE,FALSE,"Eastern Time","Ticketmaster","none",">2000","2-3 hours",NA,NA,"Extremely well-run",-2,NA,NA
TRUE,4,FALSE,FALSE,"Eastern Time","Ticketmaster","none",">2000","1-2 hours","<10 minutes",1.1,"Extremely poorly-run",-1,1,NA
TRUE,2,NA,NA,"Eastern Time","Ticketmaster","none",">2000","4-5 hours","<10 minutes",4.1,"Extremely poorly-run",-2,0,"Need less VIP options in presale"
TRUE,2,FALSE,TRUE,"Eastern Time","Ticketmaster","none",">2000","4-5 hours","<10 minutes",4.1,"Extremely poorly-run",-2,1,NA
TRUE,2,FALSE,FALSE,"Eastern Time","Ticketmaster","none",">2000","2-3 hours","<10 minutes",2.1,"Extremely poorly-run",-1,2,NA
FALSE,NA,FALSE,TRUE,"Eastern Time","Ticketmaster","once",">2000","6-7 hours",NA,NA,"Extremely poorly-run",-2,NA,NA
TRUE,3,FALSE,FALSE,"Mountain Time","SeatGeek","none",NA,"30 minutes to 1 hour","10-20 minutes",1,"Neither well-run nor poorly-run",1,2,NA
TRUE,4,FALSE,FALSE,"Central Time","Ticketmaster","none",">2000","7+ hours","<10 minutes",7.1,"Extremely poorly-run",-2,1,NA
FALSE,NA,FALSE,TRUE,"Eastern Time","Ticketmaster","once",">2000","30 minutes to 1 hour",NA,NA,"Extremely poorly-run",-1,NA,NA
TRUE,2,FALSE,TRUE,"Eastern Time","Ticketmaster","none",">2000","4-5 hours",">40 minutes",5,"Extremely poorly-run",-2,1,NA
TRUE,6,FALSE,FALSE,"Eastern Time","Ticketmaster","once",">2000","4-5 hours","10-20 minutes",4.25,"Extremely poorly-run",1,2,NA
TRUE,6,FALSE,FALSE,"Eastern Time","Ticketmaster","none","<2000","<30 minutes","<10 minutes",0.35,"Neither well-run nor poorly-run",0,2,NA
TRUE,2,FALSE,TRUE,"Eastern Time","Ticketmaster","none",">2000","4-5 hours","10-20 minutes",4.25,"Somewhat poorly-run",-2,1,NA
FALSE,NA,FALSE,TRUE,"Eastern Time","Ticketmaster","more",">2000","6-7 hours",NA,NA,"Extremely poorly-run",-2,NA,NA
TRUE,1,FALSE,FALSE,"Eastern Time","Ticketmaster","none",">2000","2-3 hours",">40 minutes",3,"Extremely poorly-run",-1,2,NA
TRUE,2,FALSE,TRUE,"Central Time","Ticketmaster","none","<2000","2-3 hours","<10 minutes",2.1,"Somewhat poorly-run",-1,2,"Ticketmaster sucks"
TRUE,1,NA,NA,"Mountain Time","SeatGeek","none",NA,"1-2 hours","<10 minutes",1.1,"Somewhat poorly-run",0,1,NA
TRUE,4,FALSE,FALSE,"Mountain Time","Ticketmaster","none",">2000","4-5 hours","<10 minutes",4.1,"Extremely poorly-run",-2,2,NA
TRUE,3,TRUE,FALSE,"Eastern Time","Ticketmaster","none",">2000","4-5 hours","<10 minutes",4.1,"Extremely poorly-run",-2,1,NA
TRUE,6,FALSE,FALSE,"Eastern Time","Ticketmaster","none",">2000","5-6 hours","10-20 minutes",5.25,"Somewhat poorly-run",0,1,NA
TRUE,4,TRUE,TRUE,"Eastern Time","Ticketmaster","none",">2000","6-7 hours","10-20 minutes",6.25,"Extremely poorly-run",-2,1,NA
FALSE,NA,FALSE,TRUE,"Eastern Time","Ticketmaster","none",">2000","4-5 hours",NA,NA,"Extremely poorly-run",-2,NA,NA
TRUE,4,FALSE,FALSE,"Eastern Time","Ticketmaster","none",">2000","5-6 hours","10-20 minutes",5.25,"Somewhat poorly-run",0,1,NA
TRUE,2,FALSE,TRUE,"Eastern Time","Ticketmaster","none",">2000","2-3 hours","<10 minutes",2.1,"Extremely poorly-run",-1,1,NA
TRUE,4,FALSE,FALSE,"Eastern Time","Ticketmaster","none",">2000","4-5 hours","20-40 minutes",4.5,"Extremely poorly-run",-2,1,NA
FALSE,NA,TRUE,FALSE,"Central Time","Ticketmaster","none",">2000","6-7 hours",NA,NA,"Extremely poorly-run",-2,NA,NA
TRUE,2,FALSE,FALSE,"Eastern Time","Ticketmaster","none","<2000","<30 minutes","<10 minutes",0.35,"Somewhat poorly-run",1,2,NA
TRUE,2,FALSE,TRUE,"Eastern Time","Ticketmaster","once",">2000","5-6 hours","20-40 minutes",5.5,"Extremely poorly-run",-2,1,NA
TRUE,4,FALSE,TRUE,"Eastern Time","Ticketmaster","none",">2000","5-6 hours","10-20 minutes",5.25,"Extremely poorly-run",-2,1,NA
TRUE,2,FALSE,TRUE,"Eastern Time","Ticketmaster","none",">2000","2-3 hours","10-20 minutes",2.25,"Extremely poorly-run",-1,1,NA
FALSE,NA,TRUE,TRUE,"Eastern Time","Ticketmaster","none",">2000","5-6 hours",NA,NA,"Extremely poorly-run",-2,NA,NA
TRUE,2,FALSE,TRUE,"Eastern Time","Ticketmaster","none",">2000","5-6 hours","<10 minutes",5.1,"Extremely poorly-run",-1,1,NA
FALSE,NA,FALSE,FALSE,"Eastern Time","Ticketmaster","none",">2000","2-3 hours",NA,NA,"Extremely poorly-run",-2,NA,NA
FALSE,NA,FALSE,FALSE,"Central Time","Ticketmaster","once","<2000","6-7 hours",NA,NA,"Extremely poorly-run",-1,NA,NA
TRUE,6,FALSE,FALSE,"Eastern Time","Ticketmaster","none","<2000","30 minutes to 1 hour","<10 minutes",0.85,"Extremely poorly-run",-1,2,NA
FALSE,NA,FALSE,FALSE,"Pacific Time","Ticketmaster","none",">2000","1-2 hours",NA,NA,"Extremely poorly-run",-2,NA,NA
TRUE,2,FALSE,FALSE,"Central Time","Ticketmaster","none",">2000","5-6 hours","<10 minutes",5.1,"Extremely poorly-run",-2,2,NA
FALSE,NA,FALSE,TRUE,"Eastern Time","Ticketmaster","none",">2000","5-6 hours",NA,NA,"Extremely poorly-run",-2,NA,NA
FALSE,NA,TRUE,FALSE,"Eastern Time","Ticketmaster","none",">2000","5-6 hours",NA,NA,"Extremely poorly-run",-2,NA,NA
FALSE,NA,TRUE,TRUE,"Central Time","Ticketmaster","more",">2000","6-7 hours",NA,NA,"Extremely poorly-run",-2,NA,NA
TRUE,2,FALSE,TRUE,"Pacific Time","Ticketmaster","none",">2000","1-2 hours","10-20 minutes",1.25,"Extremely poorly-run",-2,2,NA
FALSE,NA,FALSE,FALSE,"Eastern Time","Ticketmaster","once",">2000","7+ hours",NA,NA,"Extremely poorly-run",-2,NA,NA
FALSE,NA,FALSE,TRUE,"Eastern Time","Ticketmaster","more",">2000","4-5 hours",NA,NA,"Extremely poorly-run",0,NA,NA
FALSE,NA,FALSE,TRUE,"Central Time","Ticketmaster","more",">2000","7+ hours",NA,NA,"Extremely poorly-run",-2,NA,NA
FALSE,NA,FALSE,TRUE,"Eastern Time","Ticketmaster","more",">2000","7+ hours",NA,NA,"Extremely poorly-run",-2,NA,"I just wanted to state that for both the capital one and verified fan presales, i was initially placed high up in the queue and quickly got to my turn to get tickets. Once it said “redirecting you to get your tickets” a 503 error popped up and it told me I had to rejoin the queue, forcing me to the back of the line and causing me to miss out on my chance to get the tickets. I think it is completely unfair, and I know I’m not the only person this happened to. "
TRUE,2,FALSE,FALSE,"Pacific Time","Ticketmaster","none",">2000","30 minutes to 1 hour","<10 minutes",0.85,"Neither well-run nor poorly-run",1,2,NA
TRUE,6,FALSE,FALSE,"Eastern Time","Ticketmaster","none",">2000","2-3 hours","10-20 minutes",2.25,"Neither well-run nor poorly-run",1,2,NA
FALSE,NA,TRUE,FALSE,"Eastern Time","Ticketmaster","none",">2000","4-5 hours",NA,NA,"Extremely poorly-run",-2,NA,NA
FALSE,NA,TRUE,FALSE,"Eastern Time","Ticketmaster","none",">2000","4-5 hours",NA,NA,"Extremely poorly-run",-2,NA,NA
TRUE,3,FALSE,FALSE,"Pacific Time","Ticketmaster","none",">2000","30 minutes to 1 hour","<10 minutes",0.85,"Somewhat poorly-run",-1,2,NA
TRUE,4,FALSE,FALSE,"Mountain Time","Ticketmaster","none",">2000","5-6 hours","<10 minutes",5.1,"Extremely poorly-run",-1,2,"The more I compare my experiences to those of others, the more I think I must have just gotten unbelievably lucky. I do think I got a benefit from being in MST and not having to deal with as much of the disaster as EST and CST fans, and getting to see the strategy and how people were dealing with the errors. I definitely learned a lot. "
TRUE,2,FALSE,FALSE,"Central Time","Ticketmaster","more",">2000","5-6 hours","<10 minutes",5.1,"Extremely poorly-run",-2,1,NA
FALSE,NA,TRUE,TRUE,"Eastern Time","Ticketmaster","once",">2000","5-6 hours",NA,NA,"Extremely poorly-run",-2,NA,NA
TRUE,2,FALSE,FALSE,"Eastern Time","Ticketmaster","none",">2000","5-6 hours","<10 minutes",5.1,"Extremely poorly-run",-2,0,"I got a verified fan presale and tickets for Atlanta (my hometown and where I have seen most of my concerts over the past 12 years) but I wanted fan presale for Philly (where my four sisters in law are and wanted to go see Taylor) and was disappointed that I couldn’t get tickets in Philly. I tried Cap 1 presale and got so many errors and bumped back into the queue over 5 times. Terrible. I’m grateful I got tickets but I’m disappointed for my sisters. "
TRUE,2,FALSE,TRUE,"Central Time","Ticketmaster","none",">2000","5-6 hours","10-20 minutes",5.25,"Extremely poorly-run",-2,1,NA
FALSE,NA,FALSE,FALSE,"Eastern Time","Ticketmaster","once",">2000","4-5 hours",NA,NA,"Extremely poorly-run",-2,NA,NA
TRUE,2,FALSE,TRUE,"Eastern Time","Ticketmaster","none","<2000","<30 minutes","<10 minutes",0.35,"Neither well-run nor poorly-run",0,1,NA
TRUE,4,FALSE,TRUE,"Eastern Time","Ticketmaster","none",">2000","5-6 hours","<10 minutes",5.1,"Extremely poorly-run",-2,1,NA
TRUE,3,FALSE,FALSE,"Central Time","Ticketmaster","none",">2000","5-6 hours","<10 minutes",5.1,"Somewhat poorly-run",-1,1,"I found the map with available seats extremely difficult to navigate and ended up panicking and buying seats that weren’t exactly where I wanted them for fear of losing them entirely. There were several times I had to try to back out of the selection I had. Speed was my priority and price was my second, I didn’t feel like I had enough time to really look at what was available. "
TRUE,4,FALSE,TRUE,"Central Time","Ticketmaster","once",">2000","5-6 hours","<10 minutes",5.1,"Extremely poorly-run",-2,0,NA
TRUE,6,TRUE,TRUE,"Eastern Time","Ticketmaster","none",">2000","2-3 hours","<10 minutes",2.1,"Extremely poorly-run",-1,0,NA
FALSE,NA,FALSE,TRUE,"Eastern Time","Ticketmaster","once",">2000","<30 minutes",NA,NA,"Somewhat poorly-run",0,NA,"I got booted from queue but luckily my friend got in the queue and got our tickets, process totally signed sealed and delivered in 32 min and our tickets were $128 ea including fees. I do feel like for how ontop of it we were that we should not have ended up in the bleediest of nosebleeds, but idk… that’s my only personal complaint."
FALSE,NA,FALSE,TRUE,"Central Time","Ticketmaster","none",">2000","5-6 hours",NA,NA,"Extremely poorly-run",-2,NA,NA
FALSE,NA,TRUE,FALSE,"Pacific Time","Ticketmaster","none",">2000","1-2 hours",NA,NA,"Extremely poorly-run",-1,NA,NA
FALSE,NA,FALSE,TRUE,"Central Time","Ticketmaster","once",">2000","6-7 hours",NA,NA,"Extremely poorly-run",-2,NA,NA
FALSE,NA,TRUE,FALSE,"Pacific Time","Ticketmaster","more",">2000","2-3 hours",NA,NA,"Extremely poorly-run",-2,NA,NA
TRUE,5,FALSE,TRUE,"Central Time","SeatGeek","none",NA,"4-5 hours","10-20 minutes",4.25,"Extremely poorly-run",-2,0,NA
TRUE,3,FALSE,FALSE,"Central Time","Ticketmaster","none",">2000","2-3 hours","10-20 minutes",2.25,"Somewhat poorly-run",-1,2,NA
TRUE,1,FALSE,TRUE,"Eastern Time","Ticketmaster","none",">2000","4-5 hours","<10 minutes",4.1,"Extremely poorly-run",-2,2,NA
FALSE,NA,FALSE,FALSE,"Eastern Time","Ticketmaster","more",">2000","5-6 hours",NA,NA,"Extremely poorly-run",-2,NA,NA
TRUE,2,FALSE,FALSE,"Central Time","Ticketmaster","once",">2000","4-5 hours","<10 minutes",4.1,"Extremely poorly-run",-1,2,NA
TRUE,2,FALSE,TRUE,"Eastern Time","Ticketmaster","none","<2000","<30 minutes","<10 minutes",0.35,"Extremely poorly-run",-1,2,"I got extremely lucky. I don't know how. I'm very grateful. However, so many other people didn't have the same experience as me, which sucks. This whole rollout was terrible. They knew how many people would be trying to get tickets and still messed up. "
FALSE,NA,FALSE,TRUE,"Eastern Time","Ticketmaster","none",">2000","2-3 hours",NA,NA,"Extremely poorly-run",-2,NA,NA
FALSE,NA,FALSE,FALSE,"Eastern Time","Ticketmaster","once",">2000","5-6 hours",NA,NA,"Extremely poorly-run",-2,NA,"I got in within a reasonable amount of time (~1 hour), there were plenty of seats left but my code did not work, after several times trying my code, I was kicked out to the back of the queue, and then waited another ~5ish hours to get back in and see the show was sold out."
TRUE,6,FALSE,FALSE,"Eastern Time","Ticketmaster","more","<2000","5-6 hours","10-20 minutes",5.25,"Extremely poorly-run",-1,1,NA
FALSE,NA,FALSE,TRUE,"Central Time","Ticketmaster","more",">2000","6-7 hours",NA,NA,"Extremely poorly-run",-2,NA,NA
TRUE,2,FALSE,FALSE,"Eastern Time","Ticketmaster","none",">2000","30 minutes to 1 hour","<10 minutes",0.85,"Extremely poorly-run",-2,2,NA
FALSE,NA,FALSE,FALSE,"Pacific Time","Ticketmaster","none",">2000","1-2 hours",NA,NA,"Extremely poorly-run",-1,NA,NA
TRUE,3,FALSE,TRUE,"Central Time","Ticketmaster","more",">2000","5-6 hours",">40 minutes",6,"Extremely poorly-run",-1,2,NA
FALSE,NA,FALSE,FALSE,"Eastern Time","Ticketmaster","more",">2000","7+ hours",NA,NA,"Extremely poorly-run",-2,NA,NA
TRUE,3,FALSE,TRUE,"Eastern Time","Ticketmaster","once",">2000","7+ hours","10-20 minutes",7.25,"Somewhat poorly-run",0,1,NA
TRUE,5,FALSE,FALSE,"Eastern Time","Ticketmaster","once",">2000","4-5 hours","<10 minutes",4.1,"Somewhat poorly-run",-1,1,"I myself (the bigger Taylor Swift fan who has purchased many albums/merch and was active for Reputation Tour verified fan) got waitlisted. My wife hadn't been on Ticketmaster in over 5 years but reactivated her account and signed up just in case. She ended up getting a presale code. It would be interesting to see if more fans signed up for multiple verified fan accounts and how many were selected."
FALSE,NA,FALSE,FALSE,"Eastern Time","Ticketmaster","more",">2000","4-5 hours",NA,NA,"Extremely poorly-run",-1,NA,NA
FALSE,NA,FALSE,TRUE,"Eastern Time","Ticketmaster","more",">2000","5-6 hours",NA,NA,"Extremely poorly-run",-2,NA,"this was the most frustrating time i’ve ever had trying to buy tickets & i do this a LOT. it’s always bad. i’m so exhausted over all of it. "
TRUE,2,FALSE,TRUE,"Eastern Time","Ticketmaster","none","<2000","<30 minutes","<10 minutes",0.35,"Extremely poorly-run",-1,2,NA
TRUE,2,FALSE,FALSE,"Central Time","Ticketmaster","more",">2000","7+ hours",">40 minutes",8,"Extremely poorly-run",-2,2,NA
TRUE,2,FALSE,TRUE,"Eastern Time","Ticketmaster","none",">2000","2-3 hours","<10 minutes",2.1,"Somewhat poorly-run",1,2,NA
TRUE,4,FALSE,TRUE,"Pacific Time","Ticketmaster","none",">2000","1-2 hours","<10 minutes",1.1,"Somewhat poorly-run",0,1,"Rep tour verified fan process was the best. "
FALSE,NA,FALSE,FALSE,"Eastern Time","Ticketmaster","more",">2000","2-3 hours",NA,NA,"Extremely poorly-run",-1,NA,NA
TRUE,6,FALSE,TRUE,"Mountain Time","SeatGeek","none",NA,"<30 minutes","20-40 minutes",0.75,"Neither well-run nor poorly-run",1,1,NA
FALSE,NA,FALSE,FALSE,"Central Time","Ticketmaster","once",">2000","7+ hours",NA,NA,"Somewhat poorly-run",-1,NA,NA
FALSE,NA,FALSE,TRUE,"Eastern Time","Ticketmaster","once",">2000","1-2 hours",NA,NA,"Extremely poorly-run",2,NA,NA
TRUE,2,FALSE,FALSE,"Mountain Time","SeatGeek","once",">2000","5-6 hours","20-40 minutes",5.5,"Somewhat poorly-run",-2,0,NA
TRUE,2,FALSE,TRUE,"Eastern Time","Ticketmaster","none","<2000","<30 minutes","<10 minutes",0.35,"Extremely poorly-run",-1,2,NA
TRUE,2,TRUE,FALSE,"Eastern Time","Ticketmaster","none",">2000","5-6 hours","<10 minutes",5.1,"Extremely poorly-run",-2,1,NA
TRUE,4,TRUE,TRUE,"Eastern Time","Ticketmaster","none",">2000","4-5 hours","<10 minutes",4.1,"Extremely poorly-run",-2,1,NA
TRUE,3,FALSE,FALSE,"Eastern Time","Ticketmaster","none",">2000","1-2 hours",">40 minutes",2,"Extremely poorly-run",-2,1,NA
TRUE,2,FALSE,FALSE,"Eastern Time","Ticketmaster","more",">2000","5-6 hours","20-40 minutes",5.5,"Extremely poorly-run",-1,1,NA
TRUE,3,FALSE,FALSE,"Pacific Time","Ticketmaster","none",">2000","30 minutes to 1 hour","<10 minutes",0.85,"Somewhat well-run",2,1,NA
TRUE,2,FALSE,FALSE,"Eastern Time","Ticketmaster","more","<2000","5-6 hours","<10 minutes",5.1,"Extremely poorly-run",-2,-1,NA
FALSE,NA,FALSE,FALSE,"Central Time","Ticketmaster","more",">2000","7+ hours",NA,NA,"Extremely poorly-run",-2,NA,NA
TRUE,2,FALSE,FALSE,"Eastern Time","Ticketmaster","more","<2000","2-3 hours","10-20 minutes",2.25,"Somewhat poorly-run",-2,0,NA
FALSE,NA,FALSE,TRUE,"Eastern Time","Ticketmaster","once","<2000","4-5 hours",NA,NA,"Extremely poorly-run",-2,NA,NA
TRUE,4,FALSE,FALSE,"Eastern Time","Ticketmaster","none",">2000","30 minutes to 1 hour",">40 minutes",1.75,"Extremely poorly-run",0,2,"Honestly, I’ve never been this nervous before and had my heart drop multiple times getting to the lobby, to the queue, then into the actual seat selection. Lots of server errors and even the dev console displayed lots of errors as I waited and clicked nothing, especially when it was finally my turn to get in and snag my seats. I got tickets and I’m super happy, but the way this was handled was ridiculous."
TRUE,2,FALSE,TRUE,"Eastern Time","Ticketmaster","more",">2000","6-7 hours","10-20 minutes",6.25,"Extremely poorly-run",-2,1,"Just wanted to say that my nerves were so shot by the time that it was all over I felt my body releasing energy from an adrenaline rush. I literally had vertigo and had to lie in my bed for the evening after I got home from work. I still don’t trust Ticketmaster and won’t feel good until the money is out of my bank account instead of just “pending”. Truly the worst buying experience I’ve ever had. "
FALSE,NA,FALSE,TRUE,"Eastern Time","Ticketmaster","once",">2000","7+ hours",NA,NA,"Extremely poorly-run",-2,NA,NA
TRUE,2,FALSE,FALSE,"Pacific Time","Ticketmaster","none",">2000","30 minutes to 1 hour","<10 minutes",0.85,"Extremely poorly-run",-2,1,NA
TRUE,4,FALSE,TRUE,"Mountain Time","Ticketmaster","once",">2000","5-6 hours","10-20 minutes",5.25,"Extremely poorly-run",-2,2,NA
TRUE,2,TRUE,TRUE,"Central Time","Ticketmaster","none",">2000","4-5 hours","10-20 minutes",4.25,"Extremely poorly-run",-1,1,NA
TRUE,2,FALSE,TRUE,"Mountain Time","Ticketmaster","none",">2000","2-3 hours","10-20 minutes",2.25,"Extremely well-run",1,2,NA
TRUE,3,FALSE,FALSE,"Mountain Time","SeatGeek","more",NA,"5-6 hours","<10 minutes",5.1,"Extremely poorly-run",-2,1,NA
TRUE,5,FALSE,TRUE,"Pacific Time","Ticketmaster","none",">2000","30 minutes to 1 hour","<10 minutes",0.85,"Extremely poorly-run",-1,1,"i got super lucky with the glitch! would’ve ended with no tickets without"
TRUE,4,FALSE,TRUE,"Mountain Time","SeatGeek","none",NA,"2-3 hours","<10 minutes",2.1,"Somewhat poorly-run",-1,1,NA
TRUE,2,FALSE,TRUE,"Eastern Time","Ticketmaster","none","<2000","<30 minutes","<10 minutes",0.35,"Somewhat poorly-run",1,2,"I feel that I was one of the lucky few who got into the queue before it blew up to massive numbers. There were 65 people ahead of me. "
TRUE,NA,FALSE,FALSE,"Central Time","Ticketmaster","none",">2000","<30 minutes",NA,NA,"Extremely poorly-run",NA,1,NA
FALSE,NA,FALSE,TRUE,"Eastern Time","Ticketmaster","once",">2000","4-5 hours",NA,NA,"Extremely poorly-run",-2,NA,NA
TRUE,2,FALSE,TRUE,"Central Time","Ticketmaster","none",">2000","5-6 hours","<10 minutes",5.1,"Somewhat poorly-run",0,1,"I witnessed no dynamic pricing. Lots of people are claiming that there was dynamic pricing though I suspect they don’t know what dynamic pricing is. Maybe ask if anyone saw prices that were outside of the listed range ($49-$499 regular $89-899 VIP)? "
FALSE,NA,FALSE,FALSE,"Eastern Time","Ticketmaster","more",">2000","6-7 hours",NA,NA,"Extremely poorly-run",-2,NA,NA
FALSE,NA,FALSE,TRUE,"Eastern Time","Ticketmaster","none",">2000","6-7 hours",NA,NA,"Extremely poorly-run",-2,NA,NA
TRUE,4,FALSE,FALSE,"Central Time","Ticketmaster","none",">2000","5-6 hours","20-40 minutes",5.5,"Extremely poorly-run",-2,1,"I am a serious swiftie, but often don't have the disposable income for merch, so I'm very glad that there was a way to be a verified fan beyond buying merch. But it seems they chose the absolute worst way to make that happen. This was my first ever ticket buying experience, and I'm pretty sure it will be my last. As much as I'm looking forward to the concert, I regret giving money to ticketmaster given how much it seems like they intentionally screwed fans over and probably won't attend another concert if ticketmaster continues to be the only option. I'll also go back to being a streaming only swiftie because I don't think Taylor's team tried hard enough to combat ticketmaster - their shady practices are well established (and I know that never having even used them before this fiasco). I was already starting to get a bad taste from how money hungry the midnights roll out seemed (especially when Taylor's net worth is already so high) and the ticket process kind of cemented that she really only likes her fans for the money they give her. "
TRUE,6,FALSE,FALSE,"Central Time","Ticketmaster","none",">2000","5-6 hours","10-20 minutes",5.25,"Somewhat poorly-run",1,2,NA
FALSE,NA,FALSE,TRUE,"Eastern Time","Ticketmaster","none",">2000","6-7 hours",NA,NA,"Extremely poorly-run",-2,NA,NA
TRUE,3,FALSE,FALSE,"Eastern Time","Ticketmaster","none","<2000","<30 minutes","10-20 minutes",0.5,"Neither well-run nor poorly-run",0,2,NA
FALSE,NA,FALSE,FALSE,"Eastern Time","Ticketmaster","once",">2000","4-5 hours",NA,NA,"Somewhat poorly-run",-2,NA,NA
TRUE,2,FALSE,FALSE,"Eastern Time","Ticketmaster","none",">2000","2-3 hours",">40 minutes",3,"Extremely poorly-run",-2,0,"I was somehow able to purchase tickets, yet a friend having a boost from Loverfest and not getting through the queue! "
TRUE,3,FALSE,TRUE,"Central Time","SeatGeek","none",NA,"1-2 hours","10-20 minutes",1.25,"Extremely poorly-run",-2,1,NA
TRUE,4,FALSE,FALSE,"Central Time","Ticketmaster","none",">2000","4-5 hours","<10 minutes",4.1,"Extremely poorly-run",1,1,NA
FALSE,NA,TRUE,TRUE,"Eastern Time","Ticketmaster","none",">2000","4-5 hours",NA,NA,"Extremely poorly-run",-2,NA,"No"
TRUE,4,FALSE,TRUE,"Eastern Time","Ticketmaster","none",">2000","5-6 hours","<10 minutes",5.1,"Somewhat poorly-run",1,0,NA
TRUE,5,FALSE,FALSE,"Eastern Time","Ticketmaster","none",">2000","<30 minutes","<10 minutes",0.35,"Somewhat poorly-run",-1,2,NA
TRUE,2,FALSE,TRUE,"Central Time","Ticketmaster","more",">2000","7+ hours",">40 minutes",8,"Extremely poorly-run",-2,0,NA
FALSE,NA,TRUE,TRUE,"Eastern Time","Ticketmaster","more",">2000","7+ hours",NA,NA,"Extremely poorly-run",-2,NA,NA
TRUE,1,FALSE,TRUE,"Central Time","Ticketmaster","none",">2000","4-5 hours","<10 minutes",4.1,"Extremely poorly-run",-1,2,NA
TRUE,2,FALSE,TRUE,"Pacific Time","Ticketmaster","none",">2000","1-2 hours","<10 minutes",1.1,"Extremely poorly-run",-1,-1,NA
FALSE,NA,FALSE,FALSE,"Eastern Time","Ticketmaster","none",">2000","5-6 hours",NA,NA,"Extremely poorly-run",-2,NA,NA
TRUE,2,FALSE,TRUE,"Central Time","Ticketmaster","none","<2000","4-5 hours","10-20 minutes",4.25,"Neither well-run nor poorly-run",-1,1,NA
TRUE,2,FALSE,FALSE,"Central Time","Ticketmaster","none",">2000","4-5 hours","<10 minutes",4.1,"Extremely poorly-run",-1,1,"I wanted to be in the 200s, but by the time I was purchasing tickets, they were already out of my budget ):"
TRUE,6,FALSE,FALSE,"Mountain Time","SeatGeek","more",NA,"5-6 hours","<10 minutes",5.1,"Extremely poorly-run",-2,1,NA
TRUE,2,TRUE,FALSE,"Eastern Time","Ticketmaster","none",">2000","4-5 hours","10-20 minutes",4.25,"Extremely poorly-run",-1,2,NA
TRUE,1,FALSE,TRUE,"Eastern Time","Ticketmaster","once",">2000","4-5 hours","<10 minutes",4.1,"Extremely poorly-run",-2,0,"I had to close my queue window after 4 hours to go to an appointment. I opened it up on my phone and began queuing a second time for 2 hours. "
TRUE,4,FALSE,TRUE,"Eastern Time","Ticketmaster","more",">2000","4-5 hours",">40 minutes",5,"Extremely poorly-run",0,1,"I don’t think any of this is Taylor’s fault. I blame Ticketmaster. "
TRUE,4,FALSE,FALSE,"Eastern Time","Ticketmaster","none",">2000","4-5 hours","<10 minutes",4.1,"Extremely poorly-run",0,2,NA
TRUE,2,FALSE,TRUE,"Mountain Time","SeatGeek","none",">2000","<30 minutes","20-40 minutes",0.75,"Neither well-run nor poorly-run",0,2,NA
FALSE,NA,TRUE,FALSE,"Eastern Time","Ticketmaster","none",">2000","4-5 hours",NA,NA,"Extremely poorly-run",-1,NA,NA
TRUE,3,FALSE,TRUE,"Central Time","SeatGeek","none",NA,"7+ hours","<10 minutes",7.1,"Extremely poorly-run",-2,-1,"If Ticketmaster wanted to avoid this, they could have done anything at all to even attempt to help the situation ahead of time. Taylor also could follow the lead of other major artists to make tickets non-transferable or to disallow resale over face value. 

Also, dynamic pricing was turned on for arlington as I paid $480 for 3 crappy nosebleed seats after fees."
FALSE,NA,FALSE,FALSE,"Eastern Time","Ticketmaster","once",">2000","2-3 hours",NA,NA,"Extremely poorly-run",-1,NA,"Tickets bought vs tickets wanted (which areas); also, price paid vs initial budget / goal price"
FALSE,NA,FALSE,TRUE,"Eastern Time","Ticketmaster","more",">2000","7+ hours",NA,NA,"Extremely poorly-run",-2,NA,NA
TRUE,2,FALSE,FALSE,"Pacific Time","Ticketmaster","none",">2000","30 minutes to 1 hour","20-40 minutes",1.25,"Extremely poorly-run",-2,1,NA
FALSE,NA,FALSE,FALSE,"Central Time","Ticketmaster","more",">2000","<30 minutes",NA,NA,"Extremely poorly-run",-2,NA,NA
FALSE,NA,TRUE,TRUE,"Eastern Time","Ticketmaster","once",">2000","5-6 hours",NA,NA,"Extremely poorly-run",-2,NA,NA
TRUE,2,FALSE,TRUE,"Central Time","Ticketmaster","none",">2000","4-5 hours","10-20 minutes",4.25,"Extremely poorly-run",-2,2,"It's the fight of our lives"
FALSE,NA,FALSE,TRUE,"Eastern Time","Ticketmaster","none",">2000","4-5 hours",NA,NA,"Extremely poorly-run",-2,NA,NA
TRUE,4,FALSE,FALSE,"Eastern Time","Ticketmaster","none","<2000","<30 minutes","<10 minutes",0.35,"Somewhat poorly-run",1,2,NA
TRUE,3,FALSE,TRUE,"Eastern Time","Ticketmaster","more",">2000","2-3 hours","<10 minutes",2.1,"Extremely poorly-run",-2,2,NA
TRUE,2,FALSE,FALSE,"Eastern Time","Ticketmaster","none",">2000","2-3 hours","<10 minutes",2.1,"Extremely poorly-run",-2,2,NA
TRUE,3,NA,NA,"Central Time","Ticketmaster","none",">2000","5-6 hours","<10 minutes",5.1,"Somewhat poorly-run",0,1,NA
FALSE,NA,FALSE,FALSE,"Eastern Time","Ticketmaster","once",">2000","6-7 hours",NA,NA,"Extremely poorly-run",-2,NA,"I had good tickets in my cart TWICE. And it crashed both times."
FALSE,NA,TRUE,FALSE,"Eastern Time","Ticketmaster","once",">2000","2-3 hours",NA,NA,"Somewhat poorly-run",-2,NA,NA
TRUE,2,FALSE,FALSE,"Eastern Time","Ticketmaster","none","<2000","<30 minutes","<10 minutes",0.35,"Somewhat poorly-run",-1,2,NA
TRUE,4,FALSE,FALSE,"Eastern Time","Ticketmaster","none",">2000","4-5 hours","<10 minutes",4.1,"Extremely poorly-run",-2,1,NA
FALSE,NA,FALSE,FALSE,"Central Time","SeatGeek","none",">2000","4-5 hours",NA,NA,"Somewhat poorly-run",-1,NA,NA
FALSE,NA,FALSE,TRUE,"Pacific Time","Ticketmaster","none",">2000","30 minutes to 1 hour",NA,NA,"Somewhat poorly-run",1,NA,NA
TRUE,6,FALSE,FALSE,"Eastern Time","Ticketmaster","none","<2000","30 minutes to 1 hour","<10 minutes",0.85,"Extremely poorly-run",-1,2,NA
TRUE,NA,FALSE,FALSE,"Pacific Time","Ticketmaster","none","<2000","<30 minutes","10-20 minutes",0.5,"Extremely poorly-run",-1,2,"i think you should add an option for people who had multiple presale codes like me. between the 12 of us, we all signed up and only 3 got presale codes. i was in charge of doing all the buying for all 3 presale codes bc everyone else was working or at school. "
TRUE,2,TRUE,TRUE,"Eastern Time","Ticketmaster","none",">2000","2-3 hours","<10 minutes",2.1,"Extremely poorly-run",-2,1,"I’m going to be salty forever that loverfest people didn’t get preference for this. "
FALSE,NA,FALSE,TRUE,"Mountain Time","SeatGeek","once",NA,"6-7 hours",NA,NA,"Extremely poorly-run",-2,NA,NA
TRUE,4,FALSE,FALSE,"Pacific Time","Ticketmaster","none",">2000","1-2 hours","<10 minutes",1.1,"Somewhat poorly-run",1,1,NA
TRUE,2,FALSE,FALSE,"Eastern Time","Ticketmaster","none",">2000","5-6 hours","<10 minutes",5.1,"Extremely poorly-run",-1,1,NA
FALSE,NA,TRUE,TRUE,"Pacific Time","Ticketmaster","none",">2000","30 minutes to 1 hour",NA,NA,"Extremely poorly-run",-2,NA,NA
TRUE,2,FALSE,TRUE,"Eastern Time","Ticketmaster","none",">2000","4-5 hours","<10 minutes",4.1,"Extremely poorly-run",0,1,NA
FALSE,NA,FALSE,TRUE,"Eastern Time","Ticketmaster","once",">2000","5-6 hours",NA,NA,"Extremely poorly-run",-2,NA,NA
TRUE,6,FALSE,FALSE,"Eastern Time","Ticketmaster","none",">2000","2-3 hours","10-20 minutes",2.25,"Somewhat poorly-run",-1,1,NA
TRUE,3,FALSE,FALSE,"Central Time","Ticketmaster","none",">2000","5-6 hours","<10 minutes",5.1,"Extremely poorly-run",-2,2,NA
TRUE,4,FALSE,FALSE,"Eastern Time","Ticketmaster","none","<2000","<30 minutes","10-20 minutes",0.5,"Extremely poorly-run",-1,2,NA
TRUE,6,FALSE,TRUE,"Eastern Time","Ticketmaster","none",">2000","<30 minutes","<10 minutes",0.35,"Extremely poorly-run",-2,2,"I was able to get in for one show and get the tickets within 30-40 minutes, and then after waiting 4 hours for a different show, was also able to get tickets for that show without any errors or issues."
TRUE,4,TRUE,FALSE,"Central Time","Ticketmaster","none",">2000","6-7 hours","10-20 minutes",6.25,"Extremely poorly-run",0,2,NA
TRUE,6,FALSE,FALSE,"Eastern Time","Ticketmaster","none",">2000","2-3 hours","<10 minutes",2.1,"Extremely poorly-run",-1,2,NA
FALSE,NA,FALSE,TRUE,"Eastern Time","Ticketmaster","more",">2000","7+ hours",NA,NA,"Extremely poorly-run",-2,NA,NA
TRUE,2,FALSE,TRUE,"Eastern Time","Ticketmaster","none",">2000","2-3 hours","<10 minutes",2.1,"Extremely poorly-run",-2,1,NA
FALSE,NA,FALSE,FALSE,"Eastern Time","Ticketmaster","once",">2000","4-5 hours",NA,NA,"Extremely poorly-run",-2,NA,NA
FALSE,NA,FALSE,FALSE,"Eastern Time","Ticketmaster","more",">2000","7+ hours",NA,NA,"Extremely poorly-run",-2,NA,NA
FALSE,NA,FALSE,TRUE,"Central Time","Ticketmaster","more",">2000","7+ hours",NA,NA,"Extremely poorly-run",-1,NA,NA
TRUE,3,FALSE,FALSE,"Pacific Time","Ticketmaster","none",">2000","1-2 hours","<10 minutes",1.1,"Somewhat poorly-run",0,1,NA
FALSE,NA,TRUE,FALSE,"Pacific Time","Ticketmaster","none",">2000","30 minutes to 1 hour",NA,NA,"Somewhat poorly-run",-1,NA,NA
FALSE,NA,FALSE,FALSE,"Eastern Time","Ticketmaster","more","<2000","6-7 hours",NA,NA,"Extremely poorly-run",-2,NA,"I was able to get great seats with the capital one presale, but me and 3 friends all got VF codes and none of us were able to get anything during it"
FALSE,NA,FALSE,TRUE,"Eastern Time","Ticketmaster","none",">2000","2-3 hours",NA,NA,"Extremely poorly-run",-2,NA,"The Capitol One presale was an absolute mess. I gained access to one of the Philly presale dates within 8-minutes of the sale opening. But I had to try four different Capital One card numbers before one was accepted. I was texting family members in a panic begging for their CC numbers despite having two Capital One cards of my own. Then I encountered errors saying I wasn't logged in. By the time the tech glitches were resolved, all of the seats were gone. And I was one of the first ones in the sale. Almost cried. "
FALSE,NA,FALSE,FALSE,"Central Time","Ticketmaster","once",">2000","4-5 hours",NA,NA,"Extremely poorly-run",-1,NA,NA
TRUE,4,FALSE,FALSE,"Eastern Time","Ticketmaster","none","<2000","<30 minutes","<10 minutes",0.35,"Somewhat poorly-run",-1,2,"I was so so so incredibly lucky. Maybe add a question about what people were expecting - queue length, any glitches, etc. Personally I was expecting around a 2-3 hour wait and a few glitches because I knew there was high demand going in, and I was more surprised that I never got kicked out. "
TRUE,2,FALSE,FALSE,"Mountain Time","Ticketmaster","once",">2000","5-6 hours","20-40 minutes",5.5,"Extremely poorly-run",-2,1,"When I bought the tickets it didn’t mention that I was buying side view, it was only shown after I paid and finally had access to my tickets hours later. I know this happened to others as well who have a obstructed view. "
FALSE,NA,FALSE,FALSE,"Eastern Time","Ticketmaster","once",">2000","5-6 hours",NA,NA,"Extremely poorly-run",-2,NA,NA
TRUE,5,TRUE,TRUE,"Eastern Time","Ticketmaster","none",">2000","5-6 hours","10-20 minutes",5.25,"Extremely poorly-run",-1,1,NA
FALSE,NA,FALSE,FALSE,"Eastern Time","Ticketmaster","once",">2000","4-5 hours",NA,NA,"Extremely poorly-run",-2,NA,NA
FALSE,NA,FALSE,FALSE,"Central Time","Ticketmaster","none",">2000","7+ hours",NA,NA,"Extremely poorly-run",-1,NA,NA
FALSE,NA,FALSE,FALSE,"Pacific Time","Ticketmaster","none",">2000","2-3 hours",NA,NA,"Somewhat poorly-run",0,NA,NA
FALSE,NA,FALSE,FALSE,"Mountain Time","SeatGeek","once",">2000","6-7 hours",NA,NA,"Extremely poorly-run",-2,NA,NA
FALSE,NA,FALSE,TRUE,"Eastern Time","Ticketmaster","none",">2000","2-3 hours",NA,NA,"Extremely poorly-run",-2,NA,NA
TRUE,2,FALSE,FALSE,"Eastern Time","Ticketmaster","none",">2000","2-3 hours","<10 minutes",2.1,"Extremely poorly-run",-2,1,NA
TRUE,2,FALSE,FALSE,"Central Time","Ticketmaster","none",">2000","6-7 hours","<10 minutes",6.1,"Extremely poorly-run",-1,2,NA
TRUE,3,FALSE,FALSE,"Eastern Time","Ticketmaster","once",">2000","5-6 hours","<10 minutes",5.1,"Extremely poorly-run",-2,1,NA
TRUE,2,FALSE,FALSE,"Eastern Time","Ticketmaster","none","<2000","<30 minutes","<10 minutes",0.35,"Extremely poorly-run",1,2,NA
FALSE,NA,FALSE,FALSE,"Central Time","Ticketmaster","none",">2000","4-5 hours",NA,NA,"Extremely poorly-run",-1,NA,NA
TRUE,3,FALSE,FALSE,"Central Time","Ticketmaster","more",">2000","1-2 hours",">40 minutes",2,"Extremely poorly-run",-2,1,NA
TRUE,1,TRUE,TRUE,"Eastern Time","Ticketmaster","none",">2000","5-6 hours","<10 minutes",5.1,"Extremely poorly-run",-2,0,NA
TRUE,5,FALSE,TRUE,"Pacific Time","Ticketmaster","none",">2000","30 minutes to 1 hour","<10 minutes",0.85,"Extremely poorly-run",-1,1,"I was a verified fan for the Reputation tour. I also previously bought tickets to 1989. I wonder if this impacted getting a code? "
TRUE,2,TRUE,TRUE,"Central Time","Ticketmaster","none",">2000","5-6 hours","20-40 minutes",5.5,"Extremely poorly-run",-2,1,NA
FALSE,NA,FALSE,FALSE,"Eastern Time","Ticketmaster","more",">2000","6-7 hours",NA,NA,"Extremely poorly-run",-2,NA,NA
TRUE,2,FALSE,FALSE,"Eastern Time","Ticketmaster","none",">2000","4-5 hours","<10 minutes",4.1,"Extremely poorly-run",-1,1,NA
FALSE,NA,FALSE,FALSE,"Eastern Time","Ticketmaster","once",">2000","1-2 hours",NA,NA,"Neither well-run nor poorly-run",-1,NA,"I don't know how common this feeling is, but -- I'm a ""biggish"" Taylor fan. I.e., more of a fan than most of my friends, would really have enjoyed attending a show, but not enough of a fan to cancel my work meetings and wait all day to get tickets. It does make sense for tickets to go to the biggest fans, but it made me sad that there was basically no way I was going to be able to get tickets."
TRUE,3,TRUE,FALSE,"Pacific Time","Ticketmaster","none",">2000","1-2 hours","20-40 minutes",1.5,"Somewhat poorly-run",0,1,NA
TRUE,2,FALSE,FALSE,"Mountain Time","SeatGeek","once",NA,"30 minutes to 1 hour","<10 minutes",0.85,"Neither well-run nor poorly-run",2,2,NA
TRUE,2,FALSE,FALSE,"Eastern Time","Ticketmaster","none",">2000","<30 minutes","<10 minutes",0.35,"Extremely poorly-run",0,1,NA
FALSE,NA,FALSE,FALSE,"Central Time","Ticketmaster","more",">2000","5-6 hours",NA,NA,"Extremely poorly-run",-2,NA,NA
FALSE,NA,FALSE,TRUE,"Central Time","Ticketmaster","once",">2000","6-7 hours",NA,NA,"Extremely poorly-run",-1,NA,NA
TRUE,4,FALSE,FALSE,"Mountain Time","SeatGeek","none",NA,"30 minutes to 1 hour",">40 minutes",1.75,"Extremely poorly-run",-2,1,NA
TRUE,4,FALSE,TRUE,"Central Time","SeatGeek","none",NA,"2-3 hours","10-20 minutes",2.25,"Extremely poorly-run",-1,1,NA
TRUE,3,FALSE,FALSE,"Central Time","Ticketmaster","more",">2000","6-7 hours",">40 minutes",7,"Extremely poorly-run",-1,2,NA
FALSE,NA,FALSE,TRUE,"Pacific Time","Ticketmaster","none",">2000","2-3 hours",NA,NA,"Extremely poorly-run",-1,NA,"I ended up spending the entire day trying to get tickets because the website crashed at the initial presale time"
FALSE,NA,FALSE,TRUE,"Pacific Time","Ticketmaster","none",">2000","1-2 hours",NA,NA,"Extremely poorly-run",0,NA,NA
TRUE,3,FALSE,FALSE,"Central Time","Ticketmaster","none",">2000","7+ hours","<10 minutes",7.1,"Extremely poorly-run",-1,2,NA
FALSE,NA,FALSE,TRUE,"Eastern Time","Ticketmaster","once",">2000","4-5 hours",NA,NA,"Extremely poorly-run",-2,NA,NA
TRUE,6,TRUE,FALSE,"Central Time","Ticketmaster","none",">2000","2-3 hours","<10 minutes",2.1,"Somewhat poorly-run",1,2,NA
TRUE,4,FALSE,FALSE,"Mountain Time","SeatGeek","none",NA,"4-5 hours","10-20 minutes",4.25,"Extremely poorly-run",-2,1,"If the venue was the first choice, second choice, third choice, non-choice (assigned bc of added date), or totally random. "
TRUE,2,FALSE,TRUE,"Eastern Time","Ticketmaster","none",">2000","30 minutes to 1 hour","10-20 minutes",1,"Extremely poorly-run",-1,2,NA
FALSE,NA,TRUE,FALSE,"Central Time","Ticketmaster","once",">2000","6-7 hours",NA,NA,"Extremely poorly-run",-2,NA,NA
TRUE,4,FALSE,FALSE,"Eastern Time","Ticketmaster","none",NA,"6-7 hours","<10 minutes",6.1,"Somewhat poorly-run",0,2,NA
TRUE,3,FALSE,TRUE,"Eastern Time","SeatGeek","more",">2000","2-3 hours",">40 minutes",3,"Extremely poorly-run",-2,1,NA
TRUE,5,FALSE,TRUE,"Pacific Time","Ticketmaster","none",">2000","1-2 hours","<10 minutes",1.1,"Extremely poorly-run",-1,2,NA
FALSE,NA,FALSE,FALSE,"Central Time","Ticketmaster","none",">2000","5-6 hours",NA,NA,"Extremely poorly-run",-1,NA,NA
FALSE,NA,FALSE,FALSE,"Central Time","Ticketmaster","none",">2000","6-7 hours",NA,NA,"Extremely poorly-run",-2,NA,NA
TRUE,4,NA,NA,"Pacific Time","Ticketmaster","none",">2000","1-2 hours","<10 minutes",1.1,"Extremely poorly-run",-2,2,NA
FALSE,NA,FALSE,FALSE,"Central Time","SeatGeek","once",">2000","4-5 hours",NA,NA,"Extremely poorly-run",-1,NA,NA
FALSE,NA,FALSE,TRUE,"Central Time","Ticketmaster","more",">2000","6-7 hours",NA,NA,"Extremely poorly-run",-2,NA,NA
TRUE,5,FALSE,FALSE,"Mountain Time","SeatGeek","none",NA,"2-3 hours","<10 minutes",2.1,"Neither well-run nor poorly-run",0,2,"Other than waiting a long time, my experience was pretty smooth. It might have had to do with SeatGeek rather than Ticketmaster. I had a friend buying tickets at the same time through SeatGeek and hers took way longer even though we joined at about the same time. I ended up just buying for both of us rather than make her wait. I paid 499 for lower bowl seats with the VIP package. This will be my first Taylor swift show and I feel like it was all worth it"
TRUE,2,TRUE,TRUE,"Pacific Time","Ticketmaster","none",">2000","1-2 hours","<10 minutes",1.1,"Extremely poorly-run",0,2,NA
TRUE,6,FALSE,FALSE,"Eastern Time","Ticketmaster","none",">2000","30 minutes to 1 hour","<10 minutes",0.85,"Neither well-run nor poorly-run",-2,1,NA
FALSE,NA,FALSE,FALSE,"Eastern Time","Ticketmaster","more",">2000","4-5 hours",NA,NA,"Extremely poorly-run",-2,NA,NA
TRUE,2,FALSE,TRUE,"Pacific Time","Ticketmaster","none",">2000","1-2 hours","10-20 minutes",1.25,"Extremely poorly-run",0,1,NA
FALSE,NA,FALSE,TRUE,"Pacific Time","Ticketmaster","none",">2000","1-2 hours",NA,NA,"Somewhat poorly-run",-1,NA,NA
TRUE,1,FALSE,TRUE,"Pacific Time","Ticketmaster","none",">2000","1-2 hours","<10 minutes",1.1,"Extremely poorly-run",-2,1,NA
TRUE,4,TRUE,FALSE,"Mountain Time","Ticketmaster","none",">2000","4-5 hours","20-40 minutes",4.5,"Extremely poorly-run",0,1,NA
TRUE,2,FALSE,FALSE,"Central Time","Ticketmaster","none",">2000","2-3 hours","<10 minutes",2.1,"Extremely poorly-run",-2,2,NA
FALSE,NA,FALSE,FALSE,"Pacific Time","Ticketmaster","none",">2000","1-2 hours",NA,NA,"Extremely poorly-run",-2,NA,NA
TRUE,2,FALSE,FALSE,"Central Time","Ticketmaster","none",">2000","5-6 hours","<10 minutes",5.1,"Extremely poorly-run",-2,1,NA
TRUE,2,FALSE,FALSE,"Eastern Time","Ticketmaster","none",">2000","2-3 hours","10-20 minutes",2.25,"Somewhat poorly-run",1,1,NA
TRUE,6,FALSE,FALSE,"Pacific Time","Ticketmaster","none",">2000","30 minutes to 1 hour","<10 minutes",0.85,"Somewhat well-run",2,2,NA
TRUE,2,FALSE,FALSE,"Mountain Time","SeatGeek","none",">2000","1-2 hours","10-20 minutes",1.25,"Extremely poorly-run",2,2,NA
TRUE,5,FALSE,FALSE,"Pacific Time","Ticketmaster","none",">2000","30 minutes to 1 hour","20-40 minutes",1.25,"Somewhat poorly-run",0,2,NA
TRUE,3,FALSE,FALSE,"Eastern Time","Ticketmaster","none",">2000","4-5 hours","20-40 minutes",4.5,"Extremely poorly-run",-1,0,"I've never had something so happy and exciting turn into something so devistating. I was led to believe I could buy floor seats with my grown up money with that $49-499 price. ALSO what in the world were all those add ons named after songs? If I unselected them it appeared sold out. I paid $289 for seats behind the stage the ""limited view"" description showed up AFTER I already bought them. "
TRUE,6,FALSE,TRUE,"Central Time","Ticketmaster","none",">2000","2-3 hours",">40 minutes",3,"Extremely poorly-run",-1,2,NA
FALSE,NA,TRUE,TRUE,"Pacific Time","Ticketmaster","none",">2000","1-2 hours",NA,NA,"Extremely poorly-run",-1,NA,NA
FALSE,NA,FALSE,TRUE,"Central Time","Ticketmaster","more",">2000","5-6 hours",NA,NA,"Extremely poorly-run",-2,NA,NA
FALSE,NA,TRUE,FALSE,"Eastern Time","Ticketmaster","once",">2000","4-5 hours",NA,NA,"Extremely poorly-run",-2,NA,NA
TRUE,5,FALSE,FALSE,"Eastern Time","Ticketmaster","none",">2000","2-3 hours","<10 minutes",2.1,"Somewhat poorly-run",2,1,NA
TRUE,1,FALSE,TRUE,"Pacific Time","Ticketmaster","none",">2000","1-2 hours","<10 minutes",1.1,"Extremely poorly-run",-1,0,NA
TRUE,3,FALSE,FALSE,"Eastern Time","Ticketmaster","none",">2000","2-3 hours","<10 minutes",2.1,"Extremely poorly-run",-1,2,NA
FALSE,NA,FALSE,FALSE,"Central Time","Ticketmaster","none",">2000","7+ hours",NA,NA,"Extremely poorly-run",-1,NA,NA
TRUE,6,FALSE,FALSE,"Pacific Time","Ticketmaster","none",">2000","30 minutes to 1 hour","20-40 minutes",1.25,"Somewhat poorly-run",0,2,"I stayed in the waiting room from the 10:00 presale to the 3:00 presale!! I only refreshed a few times but from 12-3 I stayed in line. I swear that's why everything went so smoothly for me. I also went straight for the nose bleeds since that was my groups budget and checked out easily! It's either so much prep or stupid good luck."
TRUE,5,FALSE,TRUE,"Eastern Time","Ticketmaster","none",">2000","4-5 hours","<10 minutes",4.1,"Extremely poorly-run",-2,1,NA
TRUE,6,FALSE,FALSE,"Pacific Time","Ticketmaster","none",">2000","1-2 hours","<10 minutes",1.1,"Somewhat poorly-run",-1,1,NA
TRUE,4,FALSE,TRUE,"Central Time","Ticketmaster","none",">2000","5-6 hours","20-40 minutes",5.5,"Extremely poorly-run",-2,0,NA
TRUE,2,FALSE,TRUE,"Eastern Time","Ticketmaster","none","<2000","<30 minutes","<10 minutes",0.35,"Extremely poorly-run",-1,2,"I felt extremely lucky that the merch boost worked for me, that I was able to purchase tickets relatively quickly and easily, and that when I got into the queue I only had 350 people ahead of me and was able to get into the ticket buying area within 5 minutes of entering the queue. While tickets were still more expensive than I hoped, I was able to get tickets within my price range (even if they weren’t in the location I had hoped for). 

All in all, I personally had an overall positive experience — but it was not the kind of experience that was so incredible or over the top that I would brag about in anyway. If anything, it was a very normal ticket buying experience, and it saddens me that in the context of what happened, it was “excellent” compared to so many others. People shouldn’t have to have atrocious experiences when buying tickets — if Amazon is able to handle multiple prime day and black friday sales a year, and other companies are able to handle massive sales, then it is NOT a point of pride for Ticketmaster to say that this was “unprecedented” or that the fans broke their website. If anything, it is thoroughly embarrassing. "
FALSE,NA,TRUE,FALSE,"Central Time","Ticketmaster","more",">2000","6-7 hours",NA,NA,"Extremely poorly-run",-2,NA,NA
TRUE,2,FALSE,TRUE,"Eastern Time","Ticketmaster","none",">2000","4-5 hours",">40 minutes",5,"Extremely poorly-run",-2,-1,NA
FALSE,NA,TRUE,TRUE,"Central Time","Ticketmaster","once",">2000","7+ hours",NA,NA,"Extremely poorly-run",-2,NA,NA
TRUE,3,FALSE,FALSE,"Pacific Time","Ticketmaster","once",">2000","1-2 hours","<10 minutes",1.1,"Somewhat poorly-run",1,2,"I feel really lucky! "
TRUE,2,FALSE,TRUE,"Eastern Time","Ticketmaster","none",">2000","<30 minutes","10-20 minutes",0.5,"Extremely poorly-run",-1,1,"while the presale went well for me, many others had a hard time and that sucks "
TRUE,3,FALSE,FALSE,"Eastern Time","Ticketmaster","none",">2000","5-6 hours","<10 minutes",5.1,"Somewhat poorly-run",1,2,NA
FALSE,NA,TRUE,FALSE,"Pacific Time","Ticketmaster","more",">2000","1-2 hours",NA,NA,"Extremely poorly-run",-1,NA,NA
TRUE,5,TRUE,FALSE,"Pacific Time","Ticketmaster","none",">2000","1-2 hours","20-40 minutes",1.5,"Extremely poorly-run",-1,1,NA
FALSE,NA,FALSE,FALSE,"Eastern Time","Ticketmaster","more",">2000","7+ hours",NA,NA,"Extremely poorly-run",-2,NA,NA
FALSE,NA,FALSE,FALSE,"Eastern Time","Ticketmaster","none",">2000","5-6 hours",NA,NA,"Extremely poorly-run",-2,NA,NA
TRUE,6,FALSE,FALSE,"Eastern Time","Ticketmaster","none",">2000","2-3 hours","10-20 minutes",2.25,"Extremely poorly-run",-2,1,NA
TRUE,2,NA,NA,"Eastern Time","Ticketmaster","none",">2000","30 minutes to 1 hour",">40 minutes",1.75,"Somewhat poorly-run",-1,2,NA
TRUE,2,FALSE,FALSE,"Pacific Time","Ticketmaster","none",">2000","30 minutes to 1 hour","20-40 minutes",1.25,"Extremely poorly-run",-2,2,NA
FALSE,NA,FALSE,TRUE,"Central Time","Ticketmaster","once",">2000","7+ hours",NA,NA,"Extremely poorly-run",-1,NA,NA
FALSE,NA,FALSE,FALSE,"Eastern Time","Ticketmaster","none",">2000","7+ hours",NA,NA,"Somewhat poorly-run",-1,NA,NA
TRUE,2,FALSE,FALSE,"Mountain Time","Ticketmaster","more",">2000","5-6 hours","20-40 minutes",5.5,"Extremely poorly-run",-1,2,NA
TRUE,6,FALSE,TRUE,"Pacific Time","Ticketmaster","none",">2000","1-2 hours","<10 minutes",1.1,"Extremely poorly-run",2,2,NA
TRUE,4,FALSE,FALSE,"Eastern Time","Ticketmaster","none",">2000","4-5 hours","<10 minutes",4.1,"Extremely poorly-run",-2,-1,NA
TRUE,2,FALSE,TRUE,"Mountain Time","SeatGeek","none",NA,"4-5 hours","<10 minutes",4.1,"Extremely poorly-run",-2,2,"I believe my experience being smoother than most of the general public was because the show I purchased was sold through seatgeek "
FALSE,NA,TRUE,FALSE,"Eastern Time","Ticketmaster","none",">2000","5-6 hours",NA,NA,"Extremely poorly-run",-2,NA,NA
TRUE,2,FALSE,FALSE,"Central Time","Ticketmaster","none",">2000","4-5 hours","<10 minutes",4.1,"Somewhat poorly-run",-1,2,NA
FALSE,NA,TRUE,FALSE,"Pacific Time","Ticketmaster","none",">2000","30 minutes to 1 hour",NA,NA,"Extremely poorly-run",-2,NA,"I didn't get tickets on VF. I didn't get tickets at C1 Detroit (got in from queue after 5 minutes, got tickets in my cart, got kicked out 'its not you its us', sent back to the queue, the queue never moved again). But then did get tickets at C1 Denver."
TRUE,6,FALSE,TRUE,"Pacific Time","Ticketmaster","none",">2000","30 minutes to 1 hour","20-40 minutes",1.25,"Extremely poorly-run",-1,1,NA
FALSE,NA,FALSE,TRUE,"Pacific Time","Ticketmaster","none",">2000","1-2 hours",NA,NA,"Extremely poorly-run",-2,NA,"Thank you for taking the time to collect data on this, I'll be very interested to see this all compiled! :)"
TRUE,4,FALSE,TRUE,"Eastern Time","Ticketmaster","none",">2000","2-3 hours","20-40 minutes",2.5,"Somewhat poorly-run",0,2,NA
TRUE,2,FALSE,TRUE,"Eastern Time","Ticketmaster","none",">2000","5-6 hours","10-20 minutes",5.25,"Extremely poorly-run",-1,1,NA
FALSE,NA,NA,NA,"Eastern Time","Ticketmaster","none",">2000","6-7 hours",NA,NA,"Somewhat poorly-run",-1,NA,NA
TRUE,5,FALSE,FALSE,"Pacific Time","Ticketmaster","more","<2000","30 minutes to 1 hour","<10 minutes",0.85,"Extremely poorly-run",-1,1,NA
FALSE,NA,FALSE,FALSE,"Eastern Time","Ticketmaster","once",">2000","4-5 hours",NA,NA,"Somewhat poorly-run",-1,NA,NA
TRUE,2,FALSE,TRUE,"Central Time","Ticketmaster","none",">2000","5-6 hours","<10 minutes",5.1,"Extremely poorly-run",-2,2,NA
FALSE,NA,FALSE,FALSE,"Eastern Time","Ticketmaster","none",">2000","2-3 hours",NA,NA,"Extremely poorly-run",-2,NA,NA
TRUE,3,TRUE,FALSE,"Pacific Time","Ticketmaster","none",">2000","1-2 hours","<10 minutes",1.1,"Extremely poorly-run",-2,1,"One small nuance that wasn't captured here -- I did have LoverFest tickets but did NOT purchase them through Verified Fan (had bought them -- direct from TM, not resale -- months after they went on sale) so I'm not sure if the even boost applied to me. If not, I am yet another one of those many cases of people who had no boosts and scored tickets rather easily."
TRUE,6,FALSE,FALSE,"Central Time","Ticketmaster","none",">2000","4-5 hours","<10 minutes",4.1,"Extremely poorly-run",-2,1,NA
FALSE,NA,NA,NA,"Central Time","Ticketmaster","none",">2000","5-6 hours",NA,NA,"Extremely poorly-run",-2,NA,NA
TRUE,4,FALSE,FALSE,"Central Time","Ticketmaster","none","<2000","5-6 hours","<10 minutes",5.1,"Extremely poorly-run",-1,2,NA
TRUE,2,FALSE,TRUE,"Eastern Time","Ticketmaster","none",">2000","5-6 hours","<10 minutes",5.1,"Extremely poorly-run",1,1,NA
TRUE,2,FALSE,FALSE,"Pacific Time","Ticketmaster","once",">2000","1-2 hours","<10 minutes",1.1,"Extremely poorly-run",-1,0,NA
TRUE,3,FALSE,TRUE,"Central Time","Ticketmaster","none",">2000","4-5 hours","20-40 minutes",4.5,"Extremely poorly-run",-1,0,NA
TRUE,2,FALSE,TRUE,"Mountain Time","SeatGeek","none",NA,"4-5 hours","<10 minutes",4.1,"Extremely poorly-run",-1,1,"I had my computer on the page since 8:00 AM. I was able to finally get through the queue at 1:30 PM (literally 3 minutes away from giving up). Your timeframe question is missing a 3-4 hr option, but that’s technically where I’d land! (10:00 AM - 1:30 PM)"
FALSE,NA,FALSE,TRUE,"Mountain Time","SeatGeek","more",NA,"7+ hours",NA,NA,"Extremely poorly-run",-2,NA,NA
TRUE,3,FALSE,FALSE,"Central Time","SeatGeek","none",NA,"4-5 hours","<10 minutes",4.1,"Extremely poorly-run",-2,-1,"By the time I got in, all that was left were nosebleeds, VIP floor seats, and seats behind the stage."
TRUE,3,FALSE,FALSE,"Pacific Time","Ticketmaster","none",">2000","<30 minutes","<10 minutes",0.35,"Extremely poorly-run",-1,1,NA
FALSE,NA,FALSE,TRUE,"Eastern Time","Ticketmaster","none",">2000","5-6 hours",NA,NA,"Extremely poorly-run",-1,NA,NA
TRUE,2,FALSE,FALSE,"Pacific Time","Ticketmaster","none","<2000","30 minutes to 1 hour","<10 minutes",0.85,"Extremely poorly-run",-2,1,NA
TRUE,3,FALSE,FALSE,"Central Time","Ticketmaster","none",">2000","7+ hours","10-20 minutes",7.25,"Extremely poorly-run",-1,1,NA
TRUE,5,FALSE,FALSE,"Eastern Time","Ticketmaster","none",">2000","<30 minutes","<10 minutes",0.35,"Somewhat poorly-run",1,1,NA
TRUE,2,FALSE,TRUE,"Pacific Time","Ticketmaster","none",">2000","2-3 hours","20-40 minutes",2.5,"Extremely poorly-run",-1,1,NA
TRUE,6,FALSE,TRUE,"Eastern Time","Ticketmaster","none",">2000","4-5 hours","<10 minutes",4.1,"Somewhat poorly-run",-1,1,NA
TRUE,5,FALSE,FALSE,"Central Time","Ticketmaster","none","<2000","4-5 hours","<10 minutes",4.1,"Extremely poorly-run",-2,2,NA
FALSE,NA,FALSE,FALSE,"Central Time","SeatGeek","none",NA,"1-2 hours",NA,NA,"Extremely poorly-run",-1,NA,NA
FALSE,NA,TRUE,TRUE,"Pacific Time","Ticketmaster","none",">2000","1-2 hours",NA,NA,"Extremely poorly-run",-2,NA,"Thanks for doing this!! I love info like this and I’m very curious about results— especially data on how Lover Fest ticket holders did getting tickets.  Also, I’m sad. That’s all. "
TRUE,2,FALSE,FALSE,"Eastern Time","Ticketmaster","none",">2000","<30 minutes","20-40 minutes",0.75,"Extremely poorly-run",-2,0,NA
FALSE,NA,FALSE,TRUE,"Eastern Time","Ticketmaster","none",">2000","5-6 hours",NA,NA,"Extremely poorly-run",-2,NA,NA
FALSE,NA,NA,NA,"Eastern Time","Ticketmaster","once",">2000","5-6 hours",NA,NA,"Extremely poorly-run",-2,NA,NA
FALSE,NA,FALSE,FALSE,"Eastern Time","Ticketmaster","once",">2000","4-5 hours",NA,NA,"Extremely poorly-run",-2,NA,NA
TRUE,1,FALSE,TRUE,"Eastern Time","Ticketmaster","none",">2000","5-6 hours","<10 minutes",5.1,"Extremely poorly-run",-1,1,"Very happy I got a VIP ticket, because that’s what I wanted, but the long wait and anxiety of the Ticketmaster debacle left a really bad taste in my mouth."
FALSE,NA,TRUE,TRUE,"Eastern Time","Ticketmaster","more",">2000","2-3 hours",NA,NA,"Extremely poorly-run",-2,NA,NA
TRUE,2,FALSE,TRUE,"Pacific Time","Ticketmaster","none",">2000","1-2 hours",">40 minutes",2,"Extremely poorly-run",-1,1,NA
TRUE,6,FALSE,FALSE,"Pacific Time","Ticketmaster","none",">2000","30 minutes to 1 hour","10-20 minutes",1,"Somewhat poorly-run",0,2,NA
TRUE,3,FALSE,TRUE,"Central Time","Ticketmaster","none",">2000","5-6 hours","10-20 minutes",5.25,"Extremely poorly-run",-1,1,NA
TRUE,2,FALSE,TRUE,"Central Time","Ticketmaster","more",">2000","7+ hours",">40 minutes",8,"Extremely poorly-run",1,1,NA
TRUE,4,FALSE,TRUE,"Mountain Time","Ticketmaster","once",">2000","5-6 hours","<10 minutes",5.1,"Extremely poorly-run",-2,1,NA
TRUE,2,FALSE,FALSE,"Eastern Time","Ticketmaster","none",">2000","4-5 hours","10-20 minutes",4.25,"Extremely poorly-run",-2,1,NA
FALSE,NA,FALSE,FALSE,"Central Time","Ticketmaster","more",">2000","6-7 hours",NA,NA,"Extremely poorly-run",1,NA,NA
FALSE,NA,FALSE,FALSE,"Pacific Time","Ticketmaster","more",">2000","6-7 hours",NA,NA,"Extremely poorly-run",-2,NA,"I think they sent codes to more males than females. I also think they specifically excluded hard core swifties from VF knowing we would pay more out of desperation on the secondary market "
FALSE,NA,FALSE,TRUE,"Pacific Time","Ticketmaster","none",">2000","<30 minutes",NA,NA,"Extremely poorly-run",-1,NA,NA
TRUE,3,FALSE,FALSE,"Eastern Time","Ticketmaster","none",">2000","<30 minutes","<10 minutes",0.35,"Somewhat well-run",0,2,"I think I got really lucky with this experience "
TRUE,3,FALSE,FALSE,"Mountain Time","SeatGeek","none",">2000","1-2 hours","<10 minutes",1.1,"Extremely poorly-run",-1,2,"For seatgeek people, you could only see if there were more than 5000 people ahead of you on dev tools (and also percentage progressed through the queue bar although I don’t know if this truly corresponded to any line data) not the exact number. So I know it was more than 5000, but not an exact number. Might be a good option to add just to clarify the seatgeek data"
TRUE,4,FALSE,FALSE,"Central Time","Ticketmaster","once",">2000","6-7 hours","<10 minutes",6.1,"Extremely poorly-run",-2,1,NA
TRUE,2,FALSE,FALSE,"Eastern Time","Ticketmaster","none",">2000","4-5 hours","<10 minutes",4.1,"Extremely poorly-run",-2,1,NA
TRUE,2,FALSE,FALSE,"Eastern Time","Ticketmaster","none","<2000","<30 minutes","<10 minutes",0.35,"Somewhat poorly-run",0,1,NA
TRUE,2,FALSE,FALSE,"Central Time","SeatGeek","none",NA,"1-2 hours","<10 minutes",1.1,"Somewhat well-run",1,2,NA
FALSE,NA,FALSE,FALSE,"Eastern Time","Ticketmaster","more",">2000","4-5 hours",NA,NA,"Somewhat poorly-run",-1,NA,"I think it’s absolutely crazy that prices were essentially affected by time zones. A friend with a code bought my ticket, but being in the east coast for pricing seemed like such an advantage, which is unfair in itself (even though it benefited me) "
FALSE,NA,FALSE,TRUE,"Eastern Time","Ticketmaster","none",">2000","4-5 hours",NA,NA,"Extremely poorly-run",-2,NA,"There should have been no advertising for boosts. It isn't inherently wrong that people who are less or more ""fans"" would/could get equal and random access to tickets. What IS WRONG is that we were TOLD BY TAYLOR NATION that there was some sort of a ""boost"" in the first place. This was either a lie or completely exaggerated. This problem was exacerbated by TM, but it is on Taylor Swift and her team for not telling us the truth or creating a different ticket buying experience which we KNOW is in their arsenal. 

Expectations were completely off, and also it is just generally wrong to be in a line for tickets unable to use your computer for 5+ hours due to a server crash. Absolutely no consideration for people's time. Normal people do not have this time. Taylor fans are so dedicated they made the time, and still didn't end up getting tickets. "
TRUE,2,FALSE,TRUE,"Central Time","Ticketmaster","none",">2000","5-6 hours","<10 minutes",5.1,"Extremely poorly-run",1,2,"I got two floor seats in Section A - they were $750 each, about $1800 total after fees and taxes. VIP was listed as up to 899 and after waiting in line for almost 6 hours and having 18k people in front of me, I was surprised how easy it was for me to get tickets. There was one other pair I looked at that someone got before me, but ultimately I got my tickets within a few minutes after being let in. Ticketmaster is always a hot mess for big tours, people who are acting outraged and shocked clearly just don't go to big concerts often 😬 "
TRUE,4,FALSE,FALSE,"Eastern Time","Ticketmaster","none",">2000","2-3 hours","20-40 minutes",2.5,"Somewhat poorly-run",2,2,"Buying tickets was a hard experience, but I think that is just reality for an event with this level of demand. Ticketmaster could've done a better job, but regardless, lots of dedicated fans were not going to be able to get presale tickets and I knew that going in."
FALSE,NA,FALSE,FALSE,"Pacific Time","Ticketmaster","none",">2000","30 minutes to 1 hour",NA,NA,"Extremely poorly-run",-2,NA,NA
FALSE,NA,FALSE,TRUE,"Pacific Time","Ticketmaster","once",">2000","1-2 hours",NA,NA,"Extremely poorly-run",-2,NA,NA
TRUE,2,FALSE,FALSE,"Central Time","Ticketmaster","once",">2000","6-7 hours","20-40 minutes",6.5,"Somewhat poorly-run",-1,1,NA
TRUE,2,FALSE,TRUE,"Eastern Time","Ticketmaster","none",">2000","<30 minutes","20-40 minutes",0.75,"Extremely poorly-run",-1,1,NA
TRUE,4,FALSE,FALSE,"Central Time","Ticketmaster","none",">2000","5-6 hours","10-20 minutes",5.25,"Extremely poorly-run",-2,1,NA
FALSE,NA,FALSE,TRUE,"Eastern Time","Ticketmaster","none",">2000","2-3 hours",NA,NA,"Extremely poorly-run",-1,NA,NA
TRUE,2,FALSE,FALSE,"Pacific Time","Ticketmaster","none",">2000","30 minutes to 1 hour","<10 minutes",0.85,"Extremely poorly-run",1,1,NA
TRUE,3,FALSE,FALSE,"Eastern Time","Ticketmaster","none",">2000","30 minutes to 1 hour","<10 minutes",0.85,"Neither well-run nor poorly-run",1,2,NA
TRUE,4,FALSE,FALSE,"Pacific Time","Ticketmaster","none",">2000","<30 minutes","<10 minutes",0.35,"Somewhat poorly-run",-1,2,NA
TRUE,2,FALSE,FALSE,"Central Time","Ticketmaster","none",">2000","7+ hours","10-20 minutes",7.25,"Extremely poorly-run",-1,1,NA
TRUE,3,TRUE,TRUE,"Pacific Time","Ticketmaster","none",">2000","1-2 hours","<10 minutes",1.1,"Extremely poorly-run",-2,1,NA
FALSE,NA,FALSE,FALSE,"Mountain Time","SeatGeek","none",">2000","5-6 hours",NA,NA,"Neither well-run nor poorly-run",0,NA,"Originally wanted 3/18 tickets, had to buy tickets in Vegas one week later. "
FALSE,NA,FALSE,TRUE,"Pacific Time","Ticketmaster","once",">2000","2-3 hours",NA,NA,"Somewhat poorly-run",-1,NA,NA
FALSE,NA,TRUE,FALSE,"Eastern Time","Ticketmaster","none",">2000","2-3 hours",NA,NA,"Extremely poorly-run",-2,NA,NA
TRUE,2,FALSE,TRUE,"Eastern Time","Ticketmaster","none",">2000","4-5 hours","<10 minutes",4.1,"Extremely poorly-run",-1,2,NA
TRUE,2,FALSE,FALSE,"Central Time","Ticketmaster","once",">2000","6-7 hours","10-20 minutes",6.25,"Extremely poorly-run",-2,1,NA
TRUE,4,FALSE,FALSE,"Mountain Time","Ticketmaster","more",NA,"2-3 hours","<10 minutes",2.1,"Extremely poorly-run",-2,1,NA
TRUE,2,TRUE,FALSE,"Eastern Time","Ticketmaster","none",">2000","4-5 hours","<10 minutes",4.1,"Extremely poorly-run",-2,0,NA
FALSE,NA,FALSE,FALSE,"Eastern Time","Ticketmaster","more",">2000","1-2 hours",NA,NA,"Extremely poorly-run",-2,NA,"I would have rather been wait listed than partipated in the pre-sale "
TRUE,2,FALSE,TRUE,"Pacific Time","Ticketmaster","none",">2000","1-2 hours","<10 minutes",1.1,"Extremely poorly-run",1,2,NA
TRUE,2,FALSE,TRUE,"Pacific Time","Ticketmaster","none",">2000","1-2 hours","10-20 minutes",1.25,"Extremely poorly-run",-2,1,NA
TRUE,3,FALSE,FALSE,"Central Time","Ticketmaster","once",">2000","7+ hours",">40 minutes",8,"Extremely poorly-run",1,1,NA
TRUE,2,FALSE,TRUE,"Central Time","Ticketmaster","none",">2000","5-6 hours","20-40 minutes",5.5,"Extremely poorly-run",-1,2,"N/a"
FALSE,NA,FALSE,TRUE,"Eastern Time","Ticketmaster","more",">2000","6-7 hours",NA,NA,"Extremely poorly-run",-2,NA,NA
TRUE,6,FALSE,FALSE,"Mountain Time","SeatGeek","none",NA,"30 minutes to 1 hour","<10 minutes",0.85,"Neither well-run nor poorly-run",0,2,NA
FALSE,NA,TRUE,FALSE,"Eastern Time","Ticketmaster","more",">2000","7+ hours",NA,NA,"Extremely poorly-run",-2,NA,NA
TRUE,3,FALSE,TRUE,"Central Time","Ticketmaster","none",">2000","5-6 hours","<10 minutes",5.1,"Extremely poorly-run",-1,-1,NA
FALSE,NA,FALSE,TRUE,"Eastern Time","Ticketmaster","none",">2000","4-5 hours",NA,NA,"Extremely poorly-run",-1,NA,NA
TRUE,3,FALSE,FALSE,"Eastern Time","Ticketmaster","once",">2000","5-6 hours","20-40 minutes",5.5,"Extremely poorly-run",-2,0,NA
FALSE,NA,FALSE,FALSE,"Pacific Time","Ticketmaster","none",">2000","30 minutes to 1 hour",NA,NA,"Somewhat poorly-run",-1,NA,NA
FALSE,NA,FALSE,FALSE,"Central Time","Ticketmaster","none",">2000","5-6 hours",NA,NA,"Extremely poorly-run",1,NA,NA
TRUE,2,FALSE,FALSE,"Eastern Time","Ticketmaster","none","<2000","<30 minutes","<10 minutes",0.35,"Extremely well-run",-1,2,NA
FALSE,NA,FALSE,FALSE,"Eastern Time","Ticketmaster","more",">2000","4-5 hours",NA,NA,"Extremely poorly-run",-1,NA,NA
TRUE,1,FALSE,TRUE,"Mountain Time","SeatGeek","none",NA,"<30 minutes","10-20 minutes",0.5,"Extremely poorly-run",-2,1,"I answered this based on my SeatGeek VF presale experience, but my C1 presale experience for a different venue through Ticketmaster was unfortunately drastically worse. "
TRUE,2,FALSE,FALSE,"Eastern Time","Ticketmaster","none",">2000","3-4 hours","<10 minutes",3.1,"Somewhat poorly-run",-1,1,NA
TRUE,6,FALSE,FALSE,"Central Time","SeatGeek","none",NA,"1-2 hours","<10 minutes",1.1,"Extremely poorly-run",-2,2,NA
TRUE,3,FALSE,FALSE,"Pacific Time","Ticketmaster","none",">2000","1-2 hours","<10 minutes",1.1,"Extremely poorly-run",-1,2,NA
TRUE,2,FALSE,FALSE,"Central Time","Ticketmaster","none",">2000","7+ hours","<10 minutes",7.1,"Extremely poorly-run",-1,2,NA
TRUE,2,FALSE,TRUE,"Mountain Time","SeatGeek","more",">2000","6-7 hours","<10 minutes",6.1,"Somewhat poorly-run",-1,1,NA
TRUE,1,FALSE,FALSE,"Central Time","Ticketmaster","more",">2000","6-7 hours","20-40 minutes",6.5,"Extremely poorly-run",-2,1,NA
TRUE,4,FALSE,TRUE,"Central Time","Ticketmaster","none",">2000","2-3 hours","<10 minutes",2.1,"Extremely poorly-run",-1,2,"I started on my desktop and trying on my phone as the queue was unfreezing to see if I could get a better queue position as was able to get directly in "
TRUE,6,FALSE,FALSE,"Eastern Time","Ticketmaster","none","<2000","<30 minutes","<10 minutes",0.35,"Extremely poorly-run",-2,1,NA
TRUE,4,FALSE,FALSE,"Central Time","Ticketmaster","more",">2000","4-5 hours","<10 minutes",4.1,"Extremely poorly-run",-2,1,NA
TRUE,1,FALSE,TRUE,"Pacific Time","Ticketmaster","none",">2000","1-2 hours",">40 minutes",2,"Extremely poorly-run",-2,2,NA
TRUE,2,FALSE,FALSE,"Eastern Time","Ticketmaster","none",">2000","3-4 hours","<10 minutes",3.1,"Extremely poorly-run",-1,1,NA
FALSE,NA,TRUE,TRUE,"Pacific Time","Ticketmaster","none",">2000","30 minutes to 1 hour",NA,NA,"Extremely poorly-run",-2,NA,"Not that I can think of, thanks for putting this together! Very interested to see the data once it becomes available. :)"
FALSE,NA,FALSE,TRUE,"Pacific Time","Ticketmaster","none",">2000","1-2 hours",NA,NA,"Somewhat poorly-run",-2,NA,NA
FALSE,NA,FALSE,TRUE,"Eastern Time","Ticketmaster","none",">2000","2-3 hours",NA,NA,"Extremely poorly-run",-2,NA,NA
FALSE,NA,FALSE,TRUE,"Central Time","Ticketmaster","none",">2000","5-6 hours",NA,NA,"Extremely poorly-run",-2,NA,NA
TRUE,4,FALSE,FALSE,"Eastern Time","Ticketmaster","once",">2000","7+ hours","<10 minutes",7.1,"Extremely poorly-run",-2,-1,NA
TRUE,2,FALSE,FALSE,"Pacific Time","Ticketmaster","none",">2000","1-2 hours","<10 minutes",1.1,"Extremely poorly-run",0,1,NA
FALSE,NA,FALSE,FALSE,"Central Time","Ticketmaster","once",">2000","6-7 hours",NA,NA,"Extremely poorly-run",-1,NA,NA
TRUE,3,FALSE,TRUE,"Pacific Time","Ticketmaster","none",">2000","1-2 hours","<10 minutes",1.1,"Somewhat poorly-run",2,2,NA
TRUE,2,FALSE,FALSE,"Central Time","SeatGeek","none",">2000","4-5 hours","20-40 minutes",4.5,"Extremely poorly-run",-1,0,NA
TRUE,2,FALSE,FALSE,"Eastern Time","Ticketmaster","none",">2000","5-6 hours","<10 minutes",5.1,"Somewhat poorly-run",-1,1,NA
FALSE,NA,FALSE,TRUE,"Central Time","Ticketmaster","once",">2000","4-5 hours",NA,NA,"Extremely poorly-run",-2,NA,NA
TRUE,2,FALSE,TRUE,"Central Time","Ticketmaster","none",">2000","2-3 hours","<10 minutes",2.1,"Extremely poorly-run",1,2,NA
FALSE,NA,TRUE,TRUE,"Pacific Time","Ticketmaster","none",">2000","1-2 hours",NA,NA,"Extremely poorly-run",-2,NA,"Both my husband and I got verified fan. I had both boosts, he had none. He got through the queue before me. "
TRUE,3,FALSE,FALSE,"Eastern Time","Ticketmaster","none",">2000","4-5 hours","<10 minutes",4.1,"Extremely poorly-run",-2,2,"As I mentioned, I'm a professional software developer, and I'm also currently a computer science PhD student. My best friend and I both got presale codes, so we went through the presale experience together (each using our respective codes). My best friend is also a professional software developer working in high-level internet data management, and some of their work overlaps with the type of work done by Ticketmaster's software development/IT teams. In our professional opinions, we think people should be fired (not because someone has to take the blame, but because of incompetence). The issues with this sale were diverse, but many of them were caused by stupid mistakes made by Ticketmaster's software developers. It's clear to us that Ticketmaster's software developers were needlessly sloppy and failing to follow the basic best-practices of software development. Likely, there were also major miscommunications between Ticketmaster's sales strategy/software development/IT departments."
TRUE,2,FALSE,TRUE,"Eastern Time","Ticketmaster","none",">2000","<30 minutes","<10 minutes",0.35,"Somewhat poorly-run",0,2,NA
FALSE,NA,FALSE,TRUE,"Mountain Time","SeatGeek","once",NA,"7+ hours",NA,NA,"Extremely poorly-run",-2,NA,NA
FALSE,NA,FALSE,FALSE,"Eastern Time","Ticketmaster","more",">2000","5-6 hours",NA,NA,"Extremely poorly-run",-2,NA,NA
FALSE,NA,FALSE,FALSE,"Eastern Time","Ticketmaster","none",">2000","4-5 hours",NA,NA,"Extremely poorly-run",-2,NA,NA
TRUE,1,FALSE,FALSE,"Pacific Time","Ticketmaster","none",">2000","<30 minutes","20-40 minutes",0.75,"Extremely poorly-run",-1,1,NA
TRUE,2,FALSE,FALSE,"Pacific Time","Ticketmaster","none",">2000","30 minutes to 1 hour","20-40 minutes",1.25,"Somewhat well-run",2,1,NA
TRUE,2,FALSE,TRUE,"Pacific Time","Ticketmaster","none",">2000","1-2 hours","<10 minutes",1.1,"Extremely poorly-run",0,2,NA
TRUE,6,FALSE,FALSE,"Central Time","Ticketmaster","once",">2000","4-5 hours","<10 minutes",4.1,"Extremely poorly-run",-2,2,NA
TRUE,2,FALSE,TRUE,"Eastern Time","Ticketmaster","none",">2000","5-6 hours","20-40 minutes",5.5,"Extremely poorly-run",-1,0,NA
FALSE,NA,TRUE,FALSE,"Pacific Time","Ticketmaster","none",">2000","1-2 hours",NA,NA,"Extremely poorly-run",-2,NA,NA
TRUE,2,FALSE,FALSE,"Pacific Time","Ticketmaster","none",">2000","<30 minutes","<10 minutes",0.35,"Somewhat poorly-run",0,1,NA
TRUE,2,TRUE,FALSE,"Eastern Time","Ticketmaster","none",">2000","1-2 hours",">40 minutes",2,"Extremely poorly-run",-2,2,NA
TRUE,2,FALSE,TRUE,"Eastern Time","Ticketmaster","none",">2000","6-7 hours","<10 minutes",6.1,"Somewhat poorly-run",1,1,"I am confused about the whole process: every single person I talked to had a very different experience. I kept hearing claims of price-gouging, but I don't see how that could be true. I was in line from 9 AM to 3 PM for tickets to the Detroit June 9 show. When I got in to select seats, the prices were exactly as I thought they'd be online: VIP were 799/899 for floor seats, etc. And there were still tix for $105 available. So everyone keeps talking about price gouging and dynamic pricing but I really didn't see that in my experience. Also, I wonder what criteria Ticketmaster used to send the presale codes: I think it has something to do with how much money you spent on Ticketmaster before. My wife and I both tried; her account is MUCH older than mine and she used to go to concerts almost weekly, and has spent a ton of money through TM. My account is younger/newer. She got a code; I didn't. We thought there might be an algorithm afoot that prioritizes TM big-spenders."
TRUE,2,FALSE,TRUE,"Central Time","Ticketmaster","none",">2000","4-5 hours",">40 minutes",5,"Somewhat poorly-run",-1,1,NA
FALSE,NA,FALSE,TRUE,"Central Time","Ticketmaster","more",">2000","7+ hours",NA,NA,"Extremely poorly-run",-2,NA,NA
TRUE,5,FALSE,TRUE,"Central Time","Ticketmaster","once",">2000","5-6 hours","10-20 minutes",5.25,"Extremely poorly-run",-1,1,NA
TRUE,4,FALSE,TRUE,"Eastern Time","Ticketmaster","none","<2000","<30 minutes","<10 minutes",0.35,"Extremely poorly-run",-1,2,"I think they should have made it so if you got a code you could get in. My friend didn’t get a code and she was trying to get tickets. I think they should have had a place before the queue to put in the code so people wouldn’t hold it up or go to get tickets and have no code. But someone got codes that didn’t work. And they should have made it clear to use the link they texted the night before. "
TRUE,2,TRUE,TRUE,"Central Time","SeatGeek","none",NA,"3-4 hours","<10 minutes",3.1,"Extremely poorly-run",1,1,NA
TRUE,6,FALSE,FALSE,"Pacific Time","Ticketmaster","none",">2000","30 minutes to 1 hour","10-20 minutes",1,"Somewhat poorly-run",0,1,NA
TRUE,2,FALSE,FALSE,"Pacific Time","Ticketmaster","more",">2000","3-4 hours",">40 minutes",4,"Extremely poorly-run",-2,1,NA
FALSE,NA,TRUE,FALSE,"Pacific Time","Ticketmaster","none",">2000","30 minutes to 1 hour",NA,NA,"Extremely poorly-run",-2,NA,NA
TRUE,3,FALSE,FALSE,"Eastern Time","Ticketmaster","none",">2000","<30 minutes","20-40 minutes",0.75,"Somewhat poorly-run",-1,1,NA
TRUE,6,FALSE,FALSE,"Pacific Time","Ticketmaster","more",">2000","4-5 hours","10-20 minutes",4.25,"Extremely poorly-run",-2,0,"I got assigned to my third choice location. The original form made it sound like we would most likely be able to purchase tickets at any of our 3 locations. Then she released 4 additional dates for my 1 and 2 choices after it was too late to change preferences. I live 10 minutes away from the SoFi stadium in LA (my number 1 preference), but I was selected for Las Vegas my third choice. Most of my friends still live where my number 2 choice was, so I would have been happy with that one. But getting stuck with my third choice when so many other dates were released in my first 2 choices sucks. If they had all been announced when I was selecting dates originally, Vegas wouldn't have even been there. Yes I'm happy to even have tickets and at least it's only 5 hours away, but now I need a hotel and to convince people to travel with me to go...  It sucks. "
TRUE,5,FALSE,FALSE,"Pacific Time","Ticketmaster","none","<2000","<30 minutes","10-20 minutes",0.5,"Extremely poorly-run",-2,2,"I believe I just got very, very, very, extremely lucky. I’d be interested in knowing how many people you asked to apply for Verified Fan in order to try to get the amount of tickets you wanted. In my case we had about 12 people apply for Verified Fan w/no boosts to try to get 5 tickets. Only 4 people were verified & only my account was able to purchase tickets successfully because of the low wait number in the queue. The other accounts did not get in until about a hour after when no seats were available. I’d also be interested in hearing about the dates people were able to get tickets for. Thank you for creating this survey!"
FALSE,NA,FALSE,TRUE,"Eastern Time","Ticketmaster","more",">2000","7+ hours",NA,NA,"Extremely poorly-run",-2,NA,NA
FALSE,NA,TRUE,TRUE,"Eastern Time","Ticketmaster","once",">2000","6-7 hours",NA,NA,"Extremely poorly-run",-1,NA,NA
FALSE,NA,FALSE,TRUE,"Eastern Time","Ticketmaster","once",">2000","3-4 hours",NA,NA,"Extremely poorly-run",-2,NA,NA
TRUE,2,FALSE,FALSE,"Central Time","Ticketmaster","none",">2000","3-4 hours","<10 minutes",3.1,"Somewhat poorly-run",-1,2,"Overall I really had no problems with my presale experience and I feel like I am a very very small minority of people who had zero issues. I never got a single error message or had any problems. I joined the waiting room at 9am CT and just stayed on the queue screen through everything and just had to wait through the pauses. When the queue unpaused finally, it didn't take too long for me to see an actual number rather than just 2000+ and I could see it decreasing slowly. At about 2:20 PM CT the queue started to move much quicker and I got in. I picked the first two seats I saw available together in a good section, spent about 4 minutes on the transaction page (not from loading, but checking with my dad about the seats via text) then went ahead and paid with no issues. The price was a little much after the fees but I'm glad and lucky I was able to secure a spot with all the issues everyone else had."
FALSE,NA,FALSE,FALSE,"Mountain Time","Ticketmaster","none",">2000","5-6 hours",NA,NA,"Extremely poorly-run",-2,NA,NA
TRUE,4,FALSE,FALSE,"Eastern Time","Ticketmaster","none",">2000","2-3 hours","<10 minutes",2.1,"Extremely poorly-run",-1,1,NA
TRUE,2,FALSE,FALSE,"Central Time","Ticketmaster","none","<2000","5-6 hours","<10 minutes",5.1,"Extremely poorly-run",-2,1,NA
TRUE,2,FALSE,FALSE,"Eastern Time","Ticketmaster","more",">2000","2-3 hours","<10 minutes",2.1,"Somewhat poorly-run",-1,2,NA
FALSE,NA,FALSE,TRUE,"Eastern Time","Ticketmaster","more",">2000","7+ hours",NA,NA,"Extremely poorly-run",-2,NA,NA
TRUE,2,FALSE,TRUE,"Central Time","SeatGeek","none",NA,"1-2 hours","<10 minutes",1.1,"Extremely poorly-run",-1,2,NA
TRUE,2,NA,NA,"Central Time","Ticketmaster","more",">2000","6-7 hours","20-40 minutes",6.5,"Extremely poorly-run",-2,-1,NA
FALSE,NA,FALSE,TRUE,"Eastern Time","Ticketmaster","more",">2000","7+ hours",NA,NA,"Extremely poorly-run",-2,NA,NA
FALSE,NA,FALSE,FALSE,"Pacific Time","Ticketmaster","more",">2000","2-3 hours",NA,NA,"Extremely poorly-run",-2,NA,NA
FALSE,NA,FALSE,FALSE,"Eastern Time","Ticketmaster","more",">2000","4-5 hours",NA,NA,"Extremely poorly-run",-2,NA,NA
TRUE,2,FALSE,FALSE,"Eastern Time","Ticketmaster","once",">2000","4-5 hours","10-20 minutes",4.25,"Extremely poorly-run",-1,1,NA
FALSE,NA,TRUE,FALSE,"Eastern Time","Ticketmaster","once",">2000","1-2 hours",NA,NA,"Extremely poorly-run",-2,NA,NA
TRUE,2,FALSE,TRUE,"Eastern Time","Ticketmaster","none",">2000","2-3 hours","<10 minutes",2.1,"Somewhat poorly-run",0,2,NA
FALSE,NA,TRUE,FALSE,"Eastern Time","Ticketmaster","none",">2000","3-4 hours",NA,NA,"Extremely poorly-run",-2,NA,NA
TRUE,6,FALSE,FALSE,"Eastern Time","Ticketmaster","none","<2000","2-3 hours","<10 minutes",2.1,"Extremely poorly-run",0,2,NA
FALSE,NA,FALSE,FALSE,"Central Time","Ticketmaster","more",">2000","7+ hours",NA,NA,"Extremely poorly-run",-1,NA,NA
FALSE,NA,FALSE,TRUE,"Eastern Time","Ticketmaster","more",">2000","2-3 hours",NA,NA,"Extremely poorly-run",-2,NA,NA
FALSE,NA,FALSE,TRUE,"Eastern Time","Ticketmaster","none",">2000","4-5 hours",NA,NA,"Extremely poorly-run",-1,NA,"I had a worse experience on Capitol One presale with all the errors"
TRUE,6,FALSE,FALSE,"Pacific Time","Ticketmaster","none",">2000","1-2 hours","<10 minutes",1.1,"Extremely poorly-run",-2,1,NA
FALSE,NA,FALSE,FALSE,"Central Time","Ticketmaster","none",">2000","4-5 hours",NA,NA,"Extremely poorly-run",-2,NA,NA
TRUE,2,FALSE,TRUE,"Pacific Time","Ticketmaster","none",">2000","<30 minutes","10-20 minutes",0.5,"Extremely poorly-run",-1,1,NA
TRUE,5,FALSE,TRUE,"Eastern Time","Ticketmaster","none",">2000","2-3 hours",">40 minutes",3,"Somewhat poorly-run",1,1,NA
TRUE,4,FALSE,TRUE,"Central Time","Ticketmaster","once",">2000","6-7 hours","10-20 minutes",6.25,"Extremely poorly-run",-2,1,NA
TRUE,3,FALSE,TRUE,"Eastern Time","Ticketmaster","none",">2000","4-5 hours","10-20 minutes",4.25,"Somewhat poorly-run",-1,1,NA
TRUE,6,FALSE,FALSE,"Central Time","Ticketmaster","none",">2000","6-7 hours",">40 minutes",7,"Extremely poorly-run",-2,1,"Ticketmaster needs to be better about providing troubleshooting for errors. I had to Google the ""not signed in"" error and it turned out I needed to clear my browser cookies (which then signed me out of TM and bumped me to the back of queue, but I was still able to get tickets, which I'm extremely lucky to have been able to do)."
TRUE,2,FALSE,TRUE,"Central Time","Ticketmaster","none",">2000","4-5 hours","<10 minutes",4.1,"Somewhat poorly-run",-1,2,NA
TRUE,2,TRUE,TRUE,"Pacific Time","Ticketmaster","once",">2000","2-3 hours","20-40 minutes",2.5,"Extremely poorly-run",-2,0,NA
FALSE,NA,TRUE,TRUE,"Eastern Time","Ticketmaster","none",">2000","4-5 hours",NA,NA,"Extremely poorly-run",-2,NA,NA
TRUE,4,FALSE,TRUE,"Eastern Time","Ticketmaster","none",">2000","4-5 hours","<10 minutes",4.1,"Extremely poorly-run",-1,0,"My tickets did not disclose that they were ""Limited View"" until 24 hours after I purchased them. Curious how many people bought tickets that had no disclaimer that they were limited/obstructed views and only found out after the tickets were bought and finally added to your Ticketmaster account. According to Twitter, it seems like a few thousand people had a similar experience."
FALSE,NA,FALSE,TRUE,"Eastern Time","Ticketmaster","none",">2000","4-5 hours",NA,NA,"Extremely poorly-run",-2,NA,NA
FALSE,NA,TRUE,FALSE,"Eastern Time","Ticketmaster","none",">2000","6-7 hours",NA,NA,"Somewhat poorly-run",-1,NA,NA
FALSE,NA,FALSE,FALSE,"Pacific Time","Ticketmaster","none","<2000","<30 minutes",NA,NA,"Extremely poorly-run",-1,NA,NA
FALSE,NA,FALSE,TRUE,"Central Time","Ticketmaster","none",">2000","4-5 hours",NA,NA,"Extremely poorly-run",-1,NA,NA
TRUE,2,FALSE,FALSE,"Pacific Time","Ticketmaster","none",">2000","<30 minutes","10-20 minutes",0.5,"Somewhat poorly-run",2,2,NA
TRUE,1,FALSE,TRUE,"Eastern Time","Ticketmaster","none",">2000","4-5 hours","<10 minutes",4.1,"Somewhat poorly-run",-1,1,NA
FALSE,NA,FALSE,FALSE,"Central Time","Ticketmaster","more",">2000","2-3 hours",NA,NA,"Somewhat poorly-run",-1,NA,NA
TRUE,3,FALSE,FALSE,"Central Time","Ticketmaster","none",">2000","7+ hours","<10 minutes",7.1,"Extremely poorly-run",-2,2,NA
TRUE,6,FALSE,FALSE,"Eastern Time","Ticketmaster","none",NA,"30 minutes to 1 hour",">40 minutes",1.75,"Somewhat poorly-run",1,2,"My code did not unlock everything. Only club seats in Atlanta "
FALSE,NA,FALSE,TRUE,"Eastern Time","Ticketmaster","once",">2000","3-4 hours",NA,NA,"Extremely poorly-run",-2,NA,NA
FALSE,NA,FALSE,TRUE,"Eastern Time","Ticketmaster","once",">2000","7+ hours",NA,NA,"Extremely poorly-run",-2,NA,"I participated in the cap one sale as well and got kicked out yet again. By the time I made it through the queue again, tickets were sold out. I had all the filters selected so it wasn’t even something abt price range or section. Completely sold out both times!"
TRUE,2,FALSE,TRUE,"Central Time","Ticketmaster","once",">2000","5-6 hours",">40 minutes",6,"Extremely poorly-run",-2,1,NA
FALSE,NA,TRUE,FALSE,"Eastern Time","Ticketmaster","more",">2000","4-5 hours",NA,NA,"Extremely poorly-run",-2,NA,NA
FALSE,NA,FALSE,TRUE,"Central Time","Ticketmaster","none",">2000","7+ hours",NA,NA,"Extremely poorly-run",-2,NA,NA
TRUE,3,FALSE,FALSE,"Pacific Time","Ticketmaster","none",">2000","1-2 hours","10-20 minutes",1.25,"Extremely poorly-run",-1,1,"Thank you! "
FALSE,NA,FALSE,FALSE,"Eastern Time","Ticketmaster","more",">2000","2-3 hours",NA,NA,"Extremely poorly-run",-2,NA,NA
TRUE,2,FALSE,FALSE,"Mountain Time","Ticketmaster","none",">2000","4-5 hours","<10 minutes",4.1,"Somewhat poorly-run",-1,2,NA
TRUE,5,FALSE,TRUE,"Mountain Time","SeatGeek","none",NA,"30 minutes to 1 hour","<10 minutes",0.85,"Extremely poorly-run",-2,1,NA
TRUE,6,FALSE,TRUE,"Mountain Time","Ticketmaster","none",">2000","5-6 hours","<10 minutes",5.1,"Extremely poorly-run",0,1,NA
TRUE,2,TRUE,FALSE,"Eastern Time","Ticketmaster","none",">2000","2-3 hours","<10 minutes",2.1,"Extremely poorly-run",-1,0,NA
TRUE,2,FALSE,FALSE,"Eastern Time","Ticketmaster","none",">2000","3-4 hours","<10 minutes",3.1,"Extremely poorly-run",-2,2,NA
FALSE,NA,TRUE,TRUE,"Pacific Time","Ticketmaster","none",">2000","30 minutes to 1 hour",NA,NA,"Extremely poorly-run",-2,NA,NA
TRUE,6,FALSE,TRUE,"Eastern Time","Ticketmaster","once",">2000","4-5 hours","<10 minutes",4.1,"Extremely poorly-run",-1,1,NA
TRUE,6,FALSE,TRUE,"Eastern Time","Ticketmaster","none",">2000","4-5 hours","<10 minutes",4.1,"Extremely poorly-run",-1,1,NA
TRUE,3,FALSE,FALSE,"Central Time","Ticketmaster","once",">2000","7+ hours","<10 minutes",7.1,"Extremely poorly-run",-1,-1,NA
FALSE,NA,FALSE,FALSE,"Eastern Time","Ticketmaster","once",">2000","30 minutes to 1 hour",NA,NA,"Extremely poorly-run",-2,NA,"Got into the queue for my show rather quickly, was at the seating map for an hour repeatedly trying my code until I mistakenly refreshed and got booted back into the queue"
TRUE,2,TRUE,FALSE,"Mountain Time","Ticketmaster","none",">2000","5-6 hours","<10 minutes",5.1,"Somewhat poorly-run",1,2,NA
FALSE,NA,TRUE,TRUE,"Pacific Time","Ticketmaster","none",">2000","2-3 hours",NA,NA,"Somewhat poorly-run",1,NA,NA
FALSE,NA,FALSE,TRUE,"Pacific Time","Ticketmaster","none",">2000","1-2 hours",NA,NA,"Extremely poorly-run",-2,NA,NA
FALSE,NA,FALSE,TRUE,"Eastern Time","Ticketmaster","none",">2000","4-5 hours",NA,NA,"Extremely poorly-run",2,NA,NA
TRUE,1,FALSE,FALSE,"Pacific Time","Ticketmaster","none",">2000","30 minutes to 1 hour","<10 minutes",0.85,"Extremely poorly-run",-1,1,NA
TRUE,2,FALSE,FALSE,"Eastern Time","Ticketmaster","more","<2000","6-7 hours","10-20 minutes",6.25,"Extremely poorly-run",-1,1,"I only know personally one other person who got a verified fan presale code"
TRUE,6,FALSE,FALSE,"Eastern Time","Ticketmaster","none",">2000","2-3 hours","<10 minutes",2.1,"Extremely well-run",2,2,NA
FALSE,NA,FALSE,TRUE,"Eastern Time","Ticketmaster","more",">2000","6-7 hours",NA,NA,"Extremely poorly-run",-2,NA,"I’m sad :(. Had to buy on StubHub for much over face value. Worth it, but really wish presale wasn’t run better."
TRUE,6,FALSE,FALSE,"Central Time","Ticketmaster","none",">2000","5-6 hours","<10 minutes",5.1,"Somewhat well-run",2,2,NA
FALSE,NA,FALSE,FALSE,"Central Time","Ticketmaster","once",">2000","4-5 hours",NA,NA,"Extremely poorly-run",-2,NA,NA
FALSE,NA,FALSE,FALSE,"Central Time","Ticketmaster","once",">2000","4-5 hours",NA,NA,"Extremely poorly-run",-2,NA,NA
TRUE,2,FALSE,TRUE,"Eastern Time","Ticketmaster","none",">2000","3-4 hours","<10 minutes",3.1,"Extremely poorly-run",-1,1,NA
TRUE,2,FALSE,TRUE,"Central Time","Ticketmaster","none",">2000","6-7 hours","<10 minutes",6.1,"Extremely poorly-run",-1,2,NA
FALSE,NA,FALSE,FALSE,"Eastern Time","Ticketmaster","once",">2000","3-4 hours",NA,NA,"Extremely poorly-run",-2,NA,NA
TRUE,2,FALSE,TRUE,"Eastern Time","Ticketmaster","none",">2000","4-5 hours","<10 minutes",4.1,"Extremely poorly-run",-2,1,"I had a boost but my roommate did not, we were only able to get tickets with her code and not mine! "
TRUE,2,FALSE,FALSE,"Eastern Time","Ticketmaster","none",">2000","<30 minutes","<10 minutes",0.35,"Somewhat poorly-run",0,1,NA
TRUE,2,FALSE,FALSE,"Eastern Time","Ticketmaster","none","<2000","<30 minutes","<10 minutes",0.35,"Extremely poorly-run",-2,2,NA
FALSE,NA,FALSE,FALSE,"Pacific Time","Ticketmaster","once",">2000","30 minutes to 1 hour",NA,NA,"Extremely poorly-run",-1,NA,NA
TRUE,2,FALSE,FALSE,"Eastern Time","Ticketmaster","none",">2000","5-6 hours","<10 minutes",5.1,"Extremely poorly-run",-2,1,"the amount of tickets that were VIP (and how much they cost for very little “perks”) was absolute bullshit "
FALSE,NA,FALSE,TRUE,"Eastern Time","Ticketmaster","more",">2000","3-4 hours",NA,NA,"Extremely poorly-run",-2,NA,NA
TRUE,2,FALSE,FALSE,"Eastern Time","Ticketmaster","none",">2000","<30 minutes","<10 minutes",0.35,"Extremely poorly-run",0,2,NA
TRUE,6,FALSE,FALSE,"Central Time","Ticketmaster","none",">2000","3-4 hours","<10 minutes",3.1,"Extremely poorly-run",0,2,NA
TRUE,3,FALSE,TRUE,"Central Time","Ticketmaster","more",">2000","6-7 hours",">40 minutes",7,"Extremely poorly-run",-1,2,"Thanks for collecting this data! It will be interesting to compare with TM side of story"
TRUE,6,FALSE,FALSE,"Eastern Time","Ticketmaster","none",">2000","<30 minutes","<10 minutes",0.35,"Extremely poorly-run",-1,1,"I was extremely dissatisfied by how little transparency there was with the pricing beforehand. I felt pressured to purchase expensive seats or risk losing my chance. There was no opportunity to make an informed choice about the presale price, VIP packages, etc."
TRUE,2,TRUE,FALSE,"Eastern Time","Ticketmaster","none",">2000","4-5 hours","<10 minutes",4.1,"Extremely poorly-run",-2,1,NA
TRUE,2,FALSE,FALSE,"Pacific Time","Ticketmaster","none",">2000","<30 minutes","<10 minutes",0.35,"Somewhat poorly-run",-1,1,NA
TRUE,2,TRUE,TRUE,"Eastern Time","Ticketmaster","none",">2000","<30 minutes","<10 minutes",0.35,"Extremely poorly-run",-2,2,NA
TRUE,2,FALSE,TRUE,"Central Time","Ticketmaster","none",NA,"4-5 hours","<10 minutes",4.1,"Extremely poorly-run",0,1,NA
FALSE,NA,FALSE,FALSE,"Central Time","Ticketmaster","more",">2000","6-7 hours",NA,NA,"Extremely poorly-run",-2,NA,NA
FALSE,NA,FALSE,FALSE,"Central Time","Ticketmaster",NA,">2000","4-5 hours",NA,NA,"Extremely poorly-run",-2,NA,NA
TRUE,2,FALSE,TRUE,"Eastern Time","Ticketmaster","none",">2000","5-6 hours","<10 minutes",5.1,"Extremely poorly-run",-1,1,NA
FALSE,NA,FALSE,FALSE,"Central Time","Ticketmaster","none",">2000","4-5 hours",NA,NA,"Extremely poorly-run",-1,NA,NA
TRUE,6,FALSE,FALSE,"Pacific Time","Ticketmaster","none",">2000","<30 minutes","10-20 minutes",0.5,"Extremely poorly-run",-2,2,"My experience was very smooth but I think that was because of my time zone. I also think I had cleared my cache/cookies ahead of time and I used a different browser based on what people said so I didn't get some of the error codes. I got extremely lucky and it is unbelievable what others had to endure."
TRUE,4,FALSE,TRUE,"Central Time","Ticketmaster","more",">2000","7+ hours",">40 minutes",8,"Extremely poorly-run",-1,0,"I was able to get into the venue after 8+ hours of waiting through ticketmaster queue after joining the presale right on time, had merch boost. my mom was repeatedly kicked out of the selling and back into the queue but was ahead of me BOTH times with no boost at all. my moms boyfriend did the las vegas show, got in and purchased tickets without any kind of hassle in less than 5 minutes with no boost. "
FALSE,NA,FALSE,TRUE,"Mountain Time","SeatGeek","once",NA,"5-6 hours",NA,NA,"Extremely poorly-run",-2,NA,NA
TRUE,4,FALSE,FALSE,"Central Time","Ticketmaster","none",">2000","6-7 hours","<10 minutes",6.1,"Extremely poorly-run",0,1,NA
FALSE,NA,TRUE,FALSE,"Eastern Time","Ticketmaster","none",">2000","5-6 hours",NA,NA,"Extremely poorly-run",-2,NA,NA
TRUE,3,FALSE,FALSE,"Pacific Time","Ticketmaster","none",">2000","30 minutes to 1 hour","<10 minutes",0.85,"Extremely poorly-run",-1,1,NA
FALSE,NA,NA,NA,"Central Time","Ticketmaster","none",">2000","7+ hours",NA,NA,"Extremely poorly-run",-1,NA,NA
FALSE,NA,FALSE,TRUE,"Eastern Time","Ticketmaster","more",">2000","4-5 hours",NA,NA,"Extremely poorly-run",-2,NA,NA
TRUE,6,FALSE,FALSE,"Eastern Time","Ticketmaster","none",">2000","3-4 hours","10-20 minutes",3.25,"Extremely poorly-run",-2,2,"Not added to the survey but I’m filling out on behalf of my sister. She purchased our group 6 tickets on floor for Pittsburgh. She was the only
One of our 6 to receive the verified code & it was for one show. We all put it for The same show. We logged in at 9:30/got through the queue at 12:45 and had tickets purchased by 1:05. 6 floor seats in Pittsburgh $303’per ticket after fees"
TRUE,2,FALSE,TRUE,"Central Time","Ticketmaster","once",">2000","7+ hours","20-40 minutes",7.5,"Extremely poorly-run",-1,1,NA
TRUE,2,FALSE,FALSE,"Pacific Time","Ticketmaster","none",">2000","<30 minutes","<10 minutes",0.35,"Somewhat poorly-run",-2,1,NA
FALSE,NA,FALSE,TRUE,"Eastern Time","Ticketmaster","none",">2000","7+ hours",NA,NA,"Extremely poorly-run",-2,NA,"I hate ticketmaster "
FALSE,NA,TRUE,FALSE,"Eastern Time","Ticketmaster","more",">2000","7+ hours",NA,NA,"Extremely poorly-run",-2,NA,NA
TRUE,3,FALSE,FALSE,"Central Time","Ticketmaster","none",">2000","7+ hours",">40 minutes",8,"Extremely poorly-run",-2,1,NA
FALSE,NA,NA,NA,"Central Time","Ticketmaster","once",">2000","6-7 hours",NA,NA,"Extremely poorly-run",-2,NA,NA
TRUE,2,TRUE,TRUE,"Eastern Time","Ticketmaster","none",">2000","3-4 hours",">40 minutes",4,"Extremely poorly-run",-2,2,NA
FALSE,NA,FALSE,FALSE,"Pacific Time","Ticketmaster","none",">2000","30 minutes to 1 hour",NA,NA,"Extremely poorly-run",1,NA,NA
FALSE,NA,FALSE,TRUE,"Central Time","Ticketmaster","once",">2000","7+ hours",NA,NA,"Extremely poorly-run",-2,NA,NA
TRUE,3,FALSE,FALSE,"Eastern Time","Ticketmaster","none",">2000","5-6 hours","<10 minutes",5.1,"Extremely poorly-run",-1,2,NA
FALSE,NA,FALSE,TRUE,"Eastern Time","Ticketmaster","once",">2000","5-6 hours",NA,NA,"Somewhat poorly-run",-2,NA,NA
TRUE,2,FALSE,FALSE,"Eastern Time","Ticketmaster","more",">2000","7+ hours","10-20 minutes",7.25,"Extremely poorly-run",-1,-1,"Ticketmaster blows."
TRUE,5,FALSE,FALSE,"Mountain Time","SeatGeek","none",NA,"30 minutes to 1 hour","<10 minutes",0.85,"Extremely poorly-run",-1,2,NA
FALSE,NA,FALSE,FALSE,"Mountain Time","Ticketmaster","once",">2000","1-2 hours",NA,NA,"Extremely poorly-run",-1,NA,NA
TRUE,5,FALSE,FALSE,"Eastern Time","Ticketmaster","none","<2000","3-4 hours","20-40 minutes",3.5,"Extremely poorly-run",-1,1,NA
TRUE,3,FALSE,FALSE,"Central Time","Ticketmaster","none",">2000","5-6 hours","10-20 minutes",5.25,"Extremely poorly-run",-2,0,NA
TRUE,1,FALSE,TRUE,"Eastern Time","Ticketmaster","more",">2000","5-6 hours","10-20 minutes",5.25,"Extremely poorly-run",-2,0,NA
TRUE,4,FALSE,FALSE,"Pacific Time","Ticketmaster","none",">2000","30 minutes to 1 hour","<10 minutes",0.85,"Somewhat poorly-run",-1,2,"I jumped into the queue for both vegas shows in different tabs. The one I got tickets for was Friday's. That queue moved a lot faster. I believe they both started with 14k-20k ahead of me but Saturday was definitely at least 14k and friday I may have been higher up the queue. The Saturday show I left with 4k ahead of me at 3:48. I think it let in about 150 people at a time based on how the numbers went down when it was less than 2k. There was also a time estimate in the dev tools that went by minutes unless it was an hour+. I can't remember the correlation to number ahead of you and minues remaining though."
TRUE,5,FALSE,FALSE,"Pacific Time","Ticketmaster","none",">2000","30 minutes to 1 hour","10-20 minutes",1,"Extremely poorly-run",-1,1,NA
FALSE,NA,FALSE,FALSE,"Pacific Time","Ticketmaster","more",">2000","1-2 hours",NA,NA,"Extremely poorly-run",-2,NA,NA
FALSE,NA,FALSE,TRUE,"Central Time","Ticketmaster","none",">2000","6-7 hours",NA,NA,"Extremely poorly-run",-1,NA,NA
TRUE,1,FALSE,FALSE,"Pacific Time","Ticketmaster","none",">2000","30 minutes to 1 hour",">40 minutes",1.75,"Somewhat poorly-run",-1,1,NA
TRUE,6,FALSE,FALSE,"Eastern Time","Ticketmaster","none",">2000","5-6 hours","<10 minutes",5.1,"Extremely poorly-run",-2,1,"I had a Loverfest ticket but my friend had purchased it on her account.  She was a selected verified fan but didn't make it through the queue until it was sold out."
FALSE,NA,FALSE,FALSE,"Eastern Time","Ticketmaster","more",">2000","7+ hours",NA,NA,"Extremely poorly-run",-2,NA,"It said I wasn't a verified fan despite receiving the email and text message and using the correct account and the show I was selected for. I didn't get in until about 5 pm that evening. I started trying around 9:30 am. "
TRUE,2,FALSE,FALSE,"Mountain Time","SeatGeek","once",NA,"5-6 hours","<10 minutes",5.1,"Extremely poorly-run",-2,1,NA
TRUE,1,TRUE,TRUE,"Pacific Time","Ticketmaster","none",">2000","1-2 hours","<10 minutes",1.1,"Extremely poorly-run",-2,1,NA
FALSE,NA,FALSE,FALSE,"Eastern Time","Ticketmaster","once",">2000","2-3 hours",NA,NA,"Extremely poorly-run",-2,NA,"I clicked checkout after all my credit card information was in and the site crashed. I was charged and contacted Ticketmaster. They confirmed we purchased tickets but due to error on their end they refuse to give them to us (floor seats), and instead are offering a refund when we have 2 floor seats "
FALSE,NA,FALSE,FALSE,"Pacific Time","Ticketmaster","none",">2000","1-2 hours",NA,NA,"Somewhat poorly-run",1,NA,NA
TRUE,6,FALSE,FALSE,"Eastern Time","Ticketmaster","none",">2000","2-3 hours","<10 minutes",2.1,"Extremely poorly-run",-2,2,NA
FALSE,NA,FALSE,TRUE,"Pacific Time","Ticketmaster","none",">2000","30 minutes to 1 hour",NA,NA,"Extremely poorly-run",-2,NA,"I had boosts and was behind 20K+ people. My friend had none and got through the queue in less than five minutes (for presale on the 15th and Capital One presale, she got in very quickly - still couldn't purchase tickets though due to issues)"
TRUE,4,FALSE,FALSE,"Central Time","Ticketmaster","none",">2000","7+ hours","<10 minutes",7.1,"Extremely poorly-run",-1,2,"I think a lot of people came unprepared as well. Sorry but there were so many of the repeated questions asked over and over on reddit. Some people didn't do their research so after 3 hours of waiting in line they gave up and said something was wrong with the site. "
TRUE,3,FALSE,FALSE,"Eastern Time","Ticketmaster","once",">2000","4-5 hours","<10 minutes",4.1,"Somewhat poorly-run",-1,1,NA
FALSE,NA,FALSE,TRUE,"Eastern Time","Ticketmaster","once",">2000","5-6 hours",NA,NA,"Extremely poorly-run",-2,NA,NA
FALSE,NA,TRUE,TRUE,"Eastern Time","Ticketmaster","none",">2000","3-4 hours",NA,NA,"Extremely poorly-run",-2,NA,NA
FALSE,NA,FALSE,TRUE,"Pacific Time","Ticketmaster","once",">2000","1-2 hours",NA,NA,"Extremely poorly-run",-2,NA,NA
TRUE,2,FALSE,FALSE,"Eastern Time","Ticketmaster","none",">2000","4-5 hours","10-20 minutes",4.25,"Somewhat poorly-run",0,1,NA
FALSE,NA,FALSE,FALSE,"Eastern Time","Ticketmaster","more",">2000","7+ hours",NA,NA,"Extremely poorly-run",-2,NA,NA
TRUE,3,FALSE,TRUE,"Mountain Time","SeatGeek","none",NA,"4-5 hours","20-40 minutes",4.5,"Somewhat poorly-run",1,1,NA
FALSE,NA,FALSE,TRUE,"Eastern Time","Ticketmaster","more",">2000","1-2 hours",NA,NA,"Extremely poorly-run",-2,NA,NA
FALSE,NA,FALSE,TRUE,"Pacific Time","Ticketmaster",NA,NA,NA,NA,NA,"Neither well-run nor poorly-run",-1,NA,"from the people I am aware that got to purchase tickets, they normally buy to resale. I have no proof, but it seemed as though resalers were prioritized."
TRUE,2,FALSE,FALSE,"Eastern Time","Ticketmaster","once",">2000","2-3 hours","<10 minutes",2.1,"Extremely poorly-run",-1,2,NA
TRUE,2,TRUE,FALSE,"Pacific Time","Ticketmaster","none",">2000","1-2 hours",">40 minutes",2,"Extremely poorly-run",1,-1,NA
TRUE,3,FALSE,TRUE,"Central Time","Ticketmaster","none",">2000","6-7 hours","<10 minutes",6.1,"Extremely poorly-run",1,1,NA
TRUE,4,TRUE,TRUE,"Pacific Time","Ticketmaster","none",">2000","2-3 hours","<10 minutes",2.1,"Extremely poorly-run",-1,0,"(Had a lot more issues picking tickets during capital one presale and wasn't lucky there either) "
TRUE,2,FALSE,TRUE,"Eastern Time","Ticketmaster","none",">2000","4-5 hours","<10 minutes",4.1,"Neither well-run nor poorly-run",0,1,NA
FALSE,NA,FALSE,TRUE,"Central Time","Ticketmaster","once",">2000","7+ hours",NA,NA,"Extremely poorly-run",-2,NA,NA
FALSE,NA,FALSE,FALSE,"Mountain Time","SeatGeek","more",">2000","7+ hours",NA,NA,"Extremely poorly-run",-2,NA,NA
TRUE,2,FALSE,FALSE,"Eastern Time","Ticketmaster","none",">2000","3-4 hours",">40 minutes",4,"Extremely poorly-run",-2,1,NA
FALSE,NA,FALSE,FALSE,"Eastern Time","Ticketmaster","more",">2000","3-4 hours",NA,NA,"Extremely poorly-run",-2,NA,NA
FALSE,NA,FALSE,TRUE,"Central Time","Ticketmaster","more",">2000","6-7 hours",NA,NA,"Extremely poorly-run",-2,NA,NA
FALSE,NA,FALSE,TRUE,"Central Time","Ticketmaster","more",">2000","7+ hours",NA,NA,"Extremely poorly-run",-1,NA,"Number of individuals successful in getting tickets to more than one performance and/or venue; individuals who did this with intent to resell versus attend the show."
FALSE,NA,TRUE,TRUE,"Pacific Time","Ticketmaster","none",">2000","1-2 hours",NA,NA,"Extremely poorly-run",-2,NA,NA
TRUE,2,FALSE,FALSE,"Mountain Time","Ticketmaster","none",">2000","6-7 hours","<10 minutes",6.1,"Somewhat poorly-run",-1,2,NA
TRUE,4,TRUE,TRUE,"Pacific Time","Ticketmaster","none",">2000","2-3 hours","10-20 minutes",2.25,"Extremely poorly-run",-2,0,NA
FALSE,NA,FALSE,TRUE,"Eastern Time","Ticketmaster","none",">2000","4-5 hours",NA,NA,"Extremely poorly-run",-2,NA,NA
TRUE,6,FALSE,FALSE,"Eastern Time","Ticketmaster","once","<2000","<30 minutes","10-20 minutes",0.5,"Neither well-run nor poorly-run",-1,2,NA
TRUE,2,FALSE,TRUE,"Central Time","Ticketmaster","once",">2000","7+ hours",">40 minutes",8,"Extremely poorly-run",-2,-1,NA
TRUE,5,FALSE,FALSE,"Central Time","Ticketmaster","once",">2000","5-6 hours","20-40 minutes",5.5,"Somewhat poorly-run",2,1,NA
TRUE,3,FALSE,FALSE,"Pacific Time","Ticketmaster","none",">2000","1-2 hours","<10 minutes",1.1,"Extremely poorly-run",-2,1,"I definitely had a unique experience in that my time in the queue was significantly less than many others I've heard from. Overall I'm just disappointed and angry on behalf of everyone who spent 4-8+ hours in the queue only to lose out on tickets. Fans were willing to sacrifice significant amounts of time and money to get tickets for this tour and Ticketmaster did not treat them accordingly. It smacks of corporate greed and disrespect toward people who just want to see an artist live and have a nice night out. Disgusting. (Also thank you for putting this survey together and good luck with putting the results together!)"
TRUE,4,FALSE,FALSE,"Pacific Time","Ticketmaster","none",">2000","30 minutes to 1 hour","10-20 minutes",1,"Neither well-run nor poorly-run",1,1,"My experience was relatively painless, but i know im lucky for that. One of my main complaints is that while it was fast for me to get in to buy the tickets, it was so stressful trying to make a quick selection- the website was so poorly designed in terms of showing what was available."
TRUE,4,FALSE,TRUE,"Eastern Time","Ticketmaster","none",">2000","2-3 hours","10-20 minutes",2.25,"Extremely poorly-run",-2,1,NA
FALSE,NA,TRUE,TRUE,"Eastern Time","Ticketmaster","none",">2000","3-4 hours",NA,NA,"Extremely poorly-run",-2,NA,NA
FALSE,NA,FALSE,FALSE,"Eastern Time","Ticketmaster","none",">2000","5-6 hours",NA,NA,"Somewhat poorly-run",-1,NA,NA
FALSE,NA,FALSE,TRUE,"Eastern Time","Ticketmaster","more",">2000","4-5 hours",NA,NA,"Extremely poorly-run",-2,NA,NA
TRUE,2,FALSE,TRUE,"Mountain Time","Ticketmaster","more",">2000","5-6 hours",">40 minutes",6,"Extremely poorly-run",-1,0,NA
TRUE,4,FALSE,TRUE,"Pacific Time","Ticketmaster","none",">2000","30 minutes to 1 hour","<10 minutes",0.85,"Extremely poorly-run",-1,1,NA
TRUE,1,FALSE,FALSE,"Eastern Time","Ticketmaster","more",">2000","5-6 hours",">40 minutes",6,"Extremely poorly-run",-2,1,NA
TRUE,3,TRUE,FALSE,"Central Time","Ticketmaster","none",">2000","5-6 hours","10-20 minutes",5.25,"Extremely poorly-run",2,1,"I feel that I got extremely lucky. And I also feel that my tickets were far too expensive based on what I heard about the presale. But the whole thing was run poorly and I highly suspect that the majority of tickets were snatched up by bots based on what I’ve read in the online community. "
TRUE,2,FALSE,FALSE,"Central Time","Ticketmaster","none","<2000","5-6 hours","<10 minutes",5.1,"Extremely poorly-run",-1,2,"Despite waiting over 5 hours and a few errors at the end, I was quite lucky that those were my only issues. And I 100% believe that the Lover Fest / TN boosts, if there were any to begin with, got swapped, because I’ve seen a total of 1 person with those boosts actually get a good spot in line. I feel awful for those people, especially those with LF tickets. That said, I really hope TM doesn’t cancel fans’ actual tickets. Definitely the scalpers though. I’m excited for the tour but very sad to see so many disappointed Swifties."
TRUE,4,FALSE,FALSE,"Pacific Time","Ticketmaster","none",">2000","1-2 hours","10-20 minutes",1.25,"Extremely poorly-run",-1,2,NA
TRUE,6,FALSE,FALSE,"Central Time","Ticketmaster","more",">2000","7+ hours","20-40 minutes",7.5,"Somewhat poorly-run",-1,1,NA
FALSE,NA,FALSE,FALSE,"Central Time","Ticketmaster","once",">2000","6-7 hours",NA,NA,"Extremely poorly-run",-2,NA,NA
TRUE,3,FALSE,FALSE,"Central Time","Ticketmaster","none",">2000","5-6 hours","<10 minutes",5.1,"Extremely poorly-run",0,2,NA
FALSE,NA,FALSE,TRUE,"Pacific Time","Ticketmaster","once",">2000","2-3 hours",NA,NA,"Extremely poorly-run",-2,NA,NA
TRUE,4,FALSE,FALSE,"Mountain Time","SeatGeek","none",NA,"<30 minutes","10-20 minutes",0.5,"Extremely poorly-run",-2,2,NA
TRUE,5,TRUE,TRUE,"Central Time","Ticketmaster","none",">2000","5-6 hours","<10 minutes",5.1,"Extremely poorly-run",-1,2,NA
TRUE,6,FALSE,FALSE,"Central Time","Ticketmaster","more",">2000","7+ hours","<10 minutes",7.1,"Extremely poorly-run",-1,1,NA
TRUE,6,FALSE,FALSE,"Central Time","Ticketmaster","none",">2000","6-7 hours","<10 minutes",6.1,"Somewhat poorly-run",-1,2,NA
TRUE,6,FALSE,TRUE,"Pacific Time","Ticketmaster","none",">2000","30 minutes to 1 hour","10-20 minutes",1,"Neither well-run nor poorly-run",1,2,NA
TRUE,2,FALSE,FALSE,"Pacific Time","Ticketmaster","none",">2000","<30 minutes","10-20 minutes",0.5,"Extremely poorly-run",0,1,NA
FALSE,NA,NA,NA,"Eastern Time","Ticketmaster","none",">2000","1-2 hours",NA,NA,"Extremely poorly-run",-1,NA,NA
TRUE,4,FALSE,TRUE,"Central Time","Ticketmaster","none","<2000","5-6 hours","<10 minutes",5.1,"Extremely poorly-run",-2,1,NA
FALSE,NA,FALSE,TRUE,"Pacific Time","Ticketmaster","none",">2000","3-4 hours",NA,NA,"Extremely poorly-run",-2,NA,"Please do one to try to see whether dynamic pricing was turned on by asking if they got $500+ tickets before fees without VIP and not resold"
FALSE,NA,FALSE,FALSE,"Eastern Time","Ticketmaster","once",">2000","5-6 hours",NA,NA,"Extremely poorly-run",-1,NA,NA
FALSE,NA,FALSE,TRUE,"Central Time","Ticketmaster","none",">2000","3-4 hours",NA,NA,"Extremely poorly-run",-2,NA,NA
TRUE,2,FALSE,TRUE,"Eastern Time","Ticketmaster","none",">2000","2-3 hours","20-40 minutes",2.5,"Extremely poorly-run",-2,1,NA
TRUE,1,FALSE,FALSE,"Eastern Time","Ticketmaster","none",">2000","<30 minutes","<10 minutes",0.35,"Extremely poorly-run",-1,2,NA
TRUE,3,FALSE,FALSE,"Pacific Time","Ticketmaster","none",">2000","1-2 hours","<10 minutes",1.1,"Extremely poorly-run",-1,1,NA
TRUE,6,FALSE,FALSE,"Pacific Time","Ticketmaster","none",">2000","1-2 hours",">40 minutes",2,"Extremely poorly-run",-1,2,NA
TRUE,2,FALSE,FALSE,"Central Time","Ticketmaster","once",">2000","5-6 hours","<10 minutes",5.1,"Extremely poorly-run",-2,1,NA
FALSE,NA,FALSE,TRUE,"Eastern Time","Ticketmaster","once",">2000","2-3 hours",NA,NA,"Extremely poorly-run",0,NA,"I also had issues with the Capital One presale. After logging in (with 2FA), getting through the waiting room, entering the first 6 digits of my CC, entering them again, finally seeing tickets (which had gone up in price since the day before), I got error code after error code telling me that I was unable to purchase because I wasn't logged in. In many ways, being unable to purchase tickets 20-30 times in a row was worse than the tickets just being sold out. "
TRUE,2,FALSE,FALSE,"Central Time","SeatGeek","none",NA,"3-4 hours","<10 minutes",3.1,"Somewhat well-run",1,1,"I feel like you should ask people how many devices/tabs they were using to try to get into the sale because I saw a lot if people with like 3+ and that definitely contributed to the issues. If, on average, everyone had TM open on 2 devices then they saw twice the volume they should have which would cause problems. You should also ask how many VF codes people signed up for/received "
TRUE,2,FALSE,FALSE,"Pacific Time","Ticketmaster","none",">2000","<30 minutes","<10 minutes",0.35,"Somewhat poorly-run",1,1,"I think people were misinterpreting “boost” as meaning they were guaranteed a code. It was still a lottery system - maybe if you had a boost you had a 5% higher chance than a non-boosted person, but I don’t think it was ever intended to be some sort of guarantee. "
FALSE,NA,FALSE,TRUE,"Eastern Time","Ticketmaster","more",">2000","5-6 hours",NA,NA,"Extremely poorly-run",-2,NA,NA
TRUE,2,FALSE,FALSE,"Central Time","SeatGeek","none",NA,"1-2 hours","<10 minutes",1.1,"Extremely poorly-run",1,2,NA
FALSE,NA,TRUE,TRUE,"Eastern Time","Ticketmaster","once",">2000","3-4 hours",NA,NA,"Extremely poorly-run",-1,NA,NA
FALSE,NA,FALSE,TRUE,"Eastern Time","Ticketmaster","once",">2000","3-4 hours",NA,NA,"Extremely poorly-run",-1,NA,NA
FALSE,NA,TRUE,TRUE,"Mountain Time","SeatGeek","none",">2000","4-5 hours",NA,NA,"Extremely poorly-run",-1,NA,NA
TRUE,2,FALSE,FALSE,"Eastern Time","Ticketmaster","once","<2000","2-3 hours",">40 minutes",3,"Extremely poorly-run",-2,1,NA
TRUE,6,FALSE,FALSE,"Eastern Time","Ticketmaster","none",">2000","<30 minutes","10-20 minutes",0.5,"Extremely poorly-run",-2,1,"I am annoyed that people with presale Verified codes were not able to get tickets (kicked out during the buying process at the very end) but then CO card holders were able to get tickets.   Ridiculous! "
TRUE,2,TRUE,FALSE,"Central Time","Ticketmaster","none",">2000","5-6 hours","10-20 minutes",5.25,"Somewhat poorly-run",-1,1,NA
TRUE,2,TRUE,TRUE,"Central Time","SeatGeek","none",NA,"<30 minutes","<10 minutes",0.35,"Neither well-run nor poorly-run",0,2,NA
TRUE,6,TRUE,TRUE,"Eastern Time","Ticketmaster","none",">2000","5-6 hours","10-20 minutes",5.25,"Somewhat poorly-run",-2,0,NA
FALSE,NA,FALSE,TRUE,"Eastern Time","Ticketmaster","none",">2000","<30 minutes",NA,NA,"Extremely poorly-run",-1,NA,NA
TRUE,2,FALSE,FALSE,"Central Time","Ticketmaster","more",">2000","6-7 hours","10-20 minutes",6.25,"Extremely poorly-run",-2,1,NA
FALSE,NA,FALSE,FALSE,"Eastern Time","Ticketmaster","once",">2000","5-6 hours",NA,NA,"Extremely poorly-run",-2,NA,NA
FALSE,NA,FALSE,TRUE,"Eastern Time","Ticketmaster","more",">2000","5-6 hours",NA,NA,"Extremely poorly-run",-2,NA,NA
TRUE,2,FALSE,FALSE,"Central Time","Ticketmaster","none",">2000","6-7 hours","<10 minutes",6.1,"Somewhat poorly-run",1,2,NA
TRUE,4,FALSE,FALSE,"Central Time","Ticketmaster","none",">2000","5-6 hours","<10 minutes",5.1,"Extremely poorly-run",-1,2,"Once in, I bought the first tickets in my price range in the lower bowl that I saw. I think moving as fast as I did once I got out of the queue helped. It gave me very little time to think though. "
TRUE,3,FALSE,FALSE,"Eastern Time","Ticketmaster","none",">2000","3-4 hours","20-40 minutes",3.5,"Extremely poorly-run",-1,0,NA
TRUE,2,FALSE,FALSE,"Mountain Time","Ticketmaster","once",">2000","5-6 hours","20-40 minutes",5.5,"Extremely poorly-run",-1,2,NA
TRUE,2,FALSE,TRUE,"Pacific Time","Ticketmaster","none",">2000","30 minutes to 1 hour","<10 minutes",0.85,"Extremely poorly-run",1,2,NA
FALSE,NA,FALSE,FALSE,"Eastern Time","Ticketmaster","more",">2000","1-2 hours",NA,NA,"Extremely poorly-run",-2,NA,NA
TRUE,2,FALSE,FALSE,"Eastern Time","Ticketmaster","none",">2000","4-5 hours","<10 minutes",4.1,"Extremely poorly-run",2,2,NA
TRUE,4,FALSE,FALSE,"Eastern Time","Ticketmaster","none",">2000","5-6 hours","<10 minutes",5.1,"Somewhat poorly-run",0,1,NA
TRUE,1,FALSE,TRUE,"Eastern Time","Ticketmaster","none",">2000","2-3 hours","<10 minutes",2.1,"Extremely poorly-run",-2,0,NA
TRUE,4,TRUE,TRUE,"Mountain Time","SeatGeek","more",">2000","5-6 hours",">40 minutes",6,"Extremely poorly-run",-1,0,"Seat geek was just as bad as ticket master and had not back button if you clicked on tickets to expensive"
TRUE,6,FALSE,TRUE,"Eastern Time","Ticketmaster","none",">2000","5-6 hours","10-20 minutes",5.25,"Extremely poorly-run",-1,1,NA
FALSE,NA,FALSE,FALSE,"Eastern Time","Ticketmaster","once",">2000","3-4 hours",NA,NA,"Extremely poorly-run",-2,NA,"I’m just… sad. My colleague and I huddled around the computer for an hour trying to buy tickets. Luckily, we made it through the queue quickly (maybe 20-30 minutes) but as soon as we selected seats and tried to check out, we were flooded with error messages. We tried different seats, same thing. Over and over and over and over again. It was exhausting trying to zoom in the laggy venue map to precisely click the seats only to be given an error message, then pick new seats all over again. Finally someone else at work pointed out it might be the work computer blocking it (due to the “unable to complete on this device” error message, though I got other errors too) so I hesitantly closed out on the computer (we hadn’t gotten anywhere for over half an hour) and opened up ticketmaster on my phone. I wish I had stuck it out but hindsight is 20/20. I waited in the queue for about 3-4 more hours on my phone and by the time I got in, tickets were sold out. As a Taylor fan since Debut / age 11 who has never seen her live before, I am devastated. "
FALSE,NA,FALSE,TRUE,"Eastern Time","Ticketmaster","more",">2000","5-6 hours",NA,NA,"Extremely poorly-run",-2,NA,NA
TRUE,4,TRUE,TRUE,"Central Time","Ticketmaster","more",">2000","7+ hours",">40 minutes",8,"Extremely poorly-run",-2,-1,"Had floor LF tickets, for this I can’t even see the front of the stage nosebleeds "
FALSE,NA,FALSE,FALSE,"Central Time","Ticketmaster","more",">2000","2-3 hours",NA,NA,"Extremely poorly-run",-2,NA,NA
TRUE,1,FALSE,TRUE,"Eastern Time","Ticketmaster","none",">2000","4-5 hours","<10 minutes",4.1,"Extremely poorly-run",-2,1,NA
FALSE,NA,FALSE,FALSE,"Eastern Time","Ticketmaster","none",">2000","3-4 hours",NA,NA,"Extremely poorly-run",-1,NA,NA
TRUE,3,FALSE,FALSE,"Central Time","Ticketmaster","none",">2000","7+ hours",">40 minutes",8,"Extremely poorly-run",-2,2,"fuck ticketmaster"
FALSE,NA,FALSE,TRUE,"Eastern Time","Ticketmaster","more",">2000","7+ hours",NA,NA,"Extremely poorly-run",-2,NA,NA
FALSE,NA,TRUE,TRUE,"Pacific Time","Ticketmaster","none",">2000","30 minutes to 1 hour",NA,NA,"Extremely poorly-run",-1,NA,NA
TRUE,6,TRUE,FALSE,"Mountain Time","SeatGeek","none",NA,"1-2 hours","10-20 minutes",1.25,"Somewhat poorly-run",1,2,NA
FALSE,NA,FALSE,TRUE,"Central Time","Ticketmaster","once",">2000","6-7 hours",NA,NA,"Extremely poorly-run",-1,NA,NA
TRUE,2,FALSE,TRUE,"Eastern Time","Ticketmaster","none",">2000","4-5 hours","<10 minutes",4.1,"Somewhat poorly-run",-1,1,NA
TRUE,2,FALSE,FALSE,"Central Time","Ticketmaster","none",">2000","4-5 hours","10-20 minutes",4.25,"Extremely poorly-run",-1,1,"I ended up with VIP tickets when I didn’t initially plan to purchase VIP tickets, but VIP was all that was left in sections close to where I wanted to be. I would add a question for whether or not you purchased VIP and whether or not you wanted to, and also the price you paid for tickets and your planned budget price. "
FALSE,NA,TRUE,TRUE,"Central Time","Ticketmaster","none",">2000","6-7 hours",NA,NA,"Extremely poorly-run",-2,NA,"LoverFest holders should have had their own presale"
FALSE,NA,FALSE,TRUE,"Eastern Time","Ticketmaster","once",">2000","5-6 hours",NA,NA,"Extremely poorly-run",-2,NA,NA
FALSE,NA,TRUE,FALSE,"Eastern Time","Ticketmaster","once",">2000","5-6 hours",NA,NA,"Extremely poorly-run",-2,NA,NA
FALSE,NA,TRUE,FALSE,"Pacific Time","Ticketmaster","none",">2000","2-3 hours",NA,NA,"Extremely poorly-run",-1,NA,NA
FALSE,NA,TRUE,TRUE,"Pacific Time","Ticketmaster","more",">2000","4-5 hours",NA,NA,"Extremely poorly-run",-2,NA,NA
FALSE,NA,TRUE,FALSE,"Eastern Time","Ticketmaster","none",">2000","4-5 hours",NA,NA,"Extremely poorly-run",-1,NA,NA
TRUE,4,FALSE,FALSE,"Eastern Time","Ticketmaster","none",">2000","4-5 hours","<10 minutes",4.1,"Extremely poorly-run",-2,1,NA
TRUE,3,TRUE,TRUE,"Eastern Time","Ticketmaster","none",">2000","3-4 hours",">40 minutes",4,"Somewhat poorly-run",-2,1,NA
TRUE,6,FALSE,FALSE,"Mountain Time","Ticketmaster","none","<2000","4-5 hours","10-20 minutes",4.25,"Extremely poorly-run",-2,2,NA
FALSE,NA,FALSE,TRUE,"Eastern Time","Ticketmaster","once",">2000","5-6 hours",NA,NA,"Extremely poorly-run",-2,NA,NA
FALSE,NA,FALSE,FALSE,"Eastern Time","Ticketmaster","none",">2000","3-4 hours",NA,NA,"Extremely poorly-run",-2,NA,NA
FALSE,NA,FALSE,FALSE,"Eastern Time","Ticketmaster","none",">2000","4-5 hours",NA,NA,"Somewhat poorly-run",0,NA,NA
FALSE,NA,TRUE,TRUE,"Pacific Time","Ticketmaster","once",">2000","1-2 hours",NA,NA,"Extremely poorly-run",-2,NA,NA
TRUE,3,FALSE,FALSE,"Central Time","Ticketmaster","none",">2000","7+ hours","<10 minutes",7.1,"Extremely poorly-run",-1,1,NA
FALSE,NA,FALSE,FALSE,"Eastern Time","Ticketmaster","more",">2000","5-6 hours",NA,NA,"Extremely poorly-run",-2,NA,NA
FALSE,NA,FALSE,FALSE,"Eastern Time","Ticketmaster","more",">2000","5-6 hours",NA,NA,"Extremely poorly-run",-2,NA,NA
TRUE,2,FALSE,TRUE,"Eastern Time","Ticketmaster","more",">2000","4-5 hours","10-20 minutes",4.25,"Extremely poorly-run",-1,1,NA
FALSE,NA,FALSE,TRUE,"Eastern Time","Ticketmaster","more",">2000","5-6 hours",NA,NA,"Extremely poorly-run",-2,NA,"the inability to look at anything once in to select tickets… $300 nose bleeds or $749 floor where the only thing ‘available’ but continuing to say ‘another fan purchased those tickets’. 

why couldn’t ticketmaster pick a 2nd choice option while i was at checkout instead of going back in line? absolutely terrible disappointing experience "
FALSE,NA,FALSE,FALSE,"Eastern Time","Ticketmaster","more",">2000","3-4 hours",NA,NA,"Extremely poorly-run",-2,NA,NA
TRUE,2,FALSE,TRUE,"Central Time","SeatGeek","none",NA,"4-5 hours","<10 minutes",4.1,"Extremely poorly-run",-2,1,NA
FALSE,NA,TRUE,TRUE,"Eastern Time","Ticketmaster","none",">2000","4-5 hours",NA,NA,"Extremely poorly-run",-2,NA,NA
TRUE,2,FALSE,FALSE,"Pacific Time","Ticketmaster","once",">2000","2-3 hours","20-40 minutes",2.5,"Extremely poorly-run",-1,1,NA
FALSE,NA,FALSE,TRUE,"Eastern Time","Ticketmaster","more",">2000","7+ hours",NA,NA,"Extremely poorly-run",-2,NA,NA
FALSE,NA,FALSE,TRUE,"Eastern Time","Ticketmaster","once",">2000","6-7 hours",NA,NA,"Extremely poorly-run",-1,NA,NA
FALSE,NA,FALSE,TRUE,"Pacific Time","Ticketmaster","none",">2000","2-3 hours",NA,NA,"Extremely poorly-run",-2,NA,NA
TRUE,2,FALSE,FALSE,"Eastern Time","Ticketmaster","none",">2000","<30 minutes","20-40 minutes",0.75,"Neither well-run nor poorly-run",1,2,"Sorry for everyone else who couldn’t get tickets, it worked as intended for me"
FALSE,NA,FALSE,TRUE,"Eastern Time","Ticketmaster","none",">2000","5-6 hours",NA,NA,"Extremely poorly-run",-2,NA,NA
TRUE,1,FALSE,FALSE,"Central Time","Ticketmaster","none","<2000","4-5 hours","<10 minutes",4.1,"Extremely poorly-run",0,2,NA
FALSE,NA,FALSE,TRUE,"Mountain Time","Ticketmaster","none",">2000","6-7 hours",NA,NA,"Extremely poorly-run",-2,NA,NA
TRUE,2,FALSE,FALSE,"Eastern Time","Ticketmaster","none",">2000","3-4 hours","10-20 minutes",3.25,"Somewhat well-run",0,1,NA
TRUE,2,FALSE,FALSE,"Pacific Time","Ticketmaster","none",">2000","30 minutes to 1 hour","<10 minutes",0.85,"Somewhat poorly-run",1,1,"Verified Fan codes were random, and since the distribution did feel random, I thought it was fair. I assumed that boosts were only applied after being assigned a queue number, so if you were in the back of the line, a boost wouldn't do much. But I could be wrong."
TRUE,2,FALSE,FALSE,"Central Time","Ticketmaster","none",">2000","6-7 hours","<10 minutes",6.1,"Extremely poorly-run",-1,2,NA
TRUE,4,FALSE,FALSE,"Eastern Time","Ticketmaster","none",">2000","3-4 hours","<10 minutes",3.1,"Extremely poorly-run",-2,2,"I recognize how lucky I am to have had a positive experience buying tickets (especially after my loverfest experience- I was waiting on a 9 hour queue with my account and never got through. My friend did get through on her account so we ended up getting tickets… in a tier that was my third choice due to low ticket availability), but I think the experience overall for our fanbase was horrible. Ticketmaster dropped the ball big time and my heart goes out to my fellow Swifties. "
FALSE,NA,FALSE,FALSE,"Eastern Time","Ticketmaster","once",">2000","4-5 hours",NA,NA,"Extremely poorly-run",-1,NA,NA
TRUE,2,TRUE,TRUE,"Eastern Time","Ticketmaster","none",">2000","5-6 hours","<10 minutes",5.1,"Extremely poorly-run",1,2,NA
TRUE,4,FALSE,FALSE,"Central Time","Ticketmaster","once",">2000","5-6 hours",">40 minutes",6,"Extremely poorly-run",1,1,"Curse you bots!!! *shakes fist towards sky*"
TRUE,2,FALSE,FALSE,"Mountain Time","Ticketmaster","none",">2000","4-5 hours","20-40 minutes",4.5,"Extremely poorly-run",2,1,NA
TRUE,2,FALSE,TRUE,"Central Time","Ticketmaster","none",">2000","6-7 hours",">40 minutes",7,"Extremely poorly-run",-1,0,NA
TRUE,2,FALSE,FALSE,"Central Time","Ticketmaster","once",">2000","6-7 hours","<10 minutes",6.1,"Extremely poorly-run",-1,2,NA
FALSE,NA,FALSE,TRUE,"Eastern Time","Ticketmaster","none",">2000","6-7 hours",NA,NA,"Extremely poorly-run",-2,NA,NA
FALSE,NA,FALSE,FALSE,"Mountain Time","Ticketmaster","none",">2000","6-7 hours",NA,NA,"Extremely poorly-run",-2,NA,NA
TRUE,3,FALSE,FALSE,"Mountain Time","SeatGeek","none",">2000","3-4 hours","<10 minutes",3.1,"Somewhat poorly-run",-1,1,"SeatGeek had a smoother checkout experience than I have had historically with Ticketmaster and high demand shows. But the Verified Fan process was absurd. The fans with boosts should have had priority over those of us that did not."
FALSE,NA,FALSE,TRUE,"Central Time","Ticketmaster","none",">2000","6-7 hours",NA,NA,"Extremely poorly-run",-2,NA,NA
FALSE,NA,FALSE,FALSE,"Eastern Time","Ticketmaster","more",">2000","5-6 hours",NA,NA,"Somewhat poorly-run",-2,NA,"I am absolutely shocked by how many times I put in a CVV code and Ticketmaster still failed the purchase…."
TRUE,2,TRUE,FALSE,"Central Time","Ticketmaster","none",">2000","2-3 hours","<10 minutes",2.1,"Extremely poorly-run",0,2,NA
FALSE,NA,FALSE,FALSE,"Central Time","Ticketmaster","once",">2000","6-7 hours",NA,NA,"Extremely poorly-run",0,NA,NA
TRUE,4,FALSE,FALSE,"Central Time","Ticketmaster","none","<2000","3-4 hours","<10 minutes",3.1,"Somewhat poorly-run",-1,2,NA
TRUE,4,FALSE,TRUE,"Pacific Time","Ticketmaster","none",">2000","<30 minutes","20-40 minutes",0.75,"Extremely poorly-run",-1,0,NA
TRUE,4,FALSE,TRUE,"Mountain Time","Ticketmaster","more",">2000","7+ hours","20-40 minutes",7.5,"Extremely poorly-run",-2,-1,"I honestly wanted to know whether or not the boost was supposed to boost your place in line or if it was supposed to boost your chances of getting a code! "
FALSE,NA,FALSE,FALSE,"Eastern Time","Ticketmaster","more",">2000","4-5 hours",NA,NA,"Somewhat poorly-run",-1,NA,NA
TRUE,4,FALSE,TRUE,"Eastern Time","Ticketmaster","none",">2000","5-6 hours","<10 minutes",5.1,"Extremely poorly-run",-2,-1,NA
TRUE,2,FALSE,FALSE,"Eastern Time","Ticketmaster","once",">2000","2-3 hours","<10 minutes",2.1,"Extremely poorly-run",-1,1,NA
FALSE,NA,FALSE,FALSE,"Central Time","Ticketmaster","more",">2000","7+ hours",NA,NA,"Extremely poorly-run",-1,NA,NA
TRUE,2,FALSE,TRUE,"Pacific Time","Ticketmaster","none",">2000","1-2 hours",">40 minutes",2,"Extremely poorly-run",1,1,NA
TRUE,2,FALSE,FALSE,"Mountain Time","SeatGeek","none",NA,"2-3 hours","20-40 minutes",2.5,"Extremely poorly-run",1,1,NA
TRUE,2,FALSE,FALSE,"Pacific Time","Ticketmaster","none","<2000","1-2 hours","<10 minutes",1.1,"Extremely poorly-run",-2,2,NA
FALSE,NA,FALSE,FALSE,"Central Time","SeatGeek","none",">2000","7+ hours",NA,NA,"Extremely poorly-run",-2,NA,NA
FALSE,NA,TRUE,TRUE,"Eastern Time","Ticketmaster","once",">2000","2-3 hours",NA,NA,"Extremely poorly-run",-2,NA,NA
FALSE,NA,FALSE,TRUE,"Central Time","Ticketmaster","none",">2000","6-7 hours",NA,NA,"Extremely poorly-run",-2,NA,NA
TRUE,2,FALSE,FALSE,"Central Time","Ticketmaster","none",">2000","5-6 hours","10-20 minutes",5.25,"Extremely poorly-run",0,1,NA
TRUE,6,FALSE,FALSE,"Pacific Time","Ticketmaster","none",">2000","1-2 hours","<10 minutes",1.1,"Extremely poorly-run",-1,1,NA
TRUE,3,FALSE,TRUE,"Eastern Time","Ticketmaster","once",">2000","4-5 hours",">40 minutes",5,"Extremely poorly-run",-1,1,NA
FALSE,NA,FALSE,TRUE,"Central Time","Ticketmaster","more",">2000","6-7 hours",NA,NA,"Extremely poorly-run",-2,NA,NA
TRUE,6,FALSE,FALSE,"Eastern Time","Ticketmaster","none",">2000","2-3 hours","<10 minutes",2.1,"Somewhat poorly-run",0,1,NA
FALSE,NA,FALSE,TRUE,"Eastern Time","Ticketmaster","none",">2000","5-6 hours",NA,NA,"Extremely poorly-run",-2,NA,NA
TRUE,4,FALSE,FALSE,"Eastern Time","Ticketmaster","once",">2000","5-6 hours",">40 minutes",6,"Extremely poorly-run",-2,1,NA
TRUE,5,TRUE,TRUE,"Pacific Time","Ticketmaster","none",">2000","1-2 hours","<10 minutes",1.1,"Somewhat poorly-run",1,1,NA
FALSE,NA,TRUE,FALSE,"Pacific Time","Ticketmaster","once",">2000","2-3 hours",NA,NA,"Extremely poorly-run",-2,NA,NA
FALSE,NA,FALSE,TRUE,"Central Time","Ticketmaster","once",">2000","4-5 hours",NA,NA,"Extremely poorly-run",1,NA,"Did you receive an error message- which one?  Did you code that was texted work? Did you receive an email saying you were VF but not a text with a code?  "
FALSE,NA,FALSE,FALSE,"Pacific Time","Ticketmaster","none",">2000","30 minutes to 1 hour",NA,NA,"Extremely poorly-run",-1,NA,NA
TRUE,4,FALSE,FALSE,"Eastern Time","Ticketmaster","once",">2000","6-7 hours","<10 minutes",6.1,"Extremely poorly-run",-2,1,NA
FALSE,NA,FALSE,FALSE,"Mountain Time","Ticketmaster","more",">2000","2-3 hours",NA,NA,"Extremely poorly-run",-2,NA,NA
TRUE,2,FALSE,FALSE,"Central Time","Ticketmaster","none",">2000","6-7 hours","<10 minutes",6.1,"Extremely poorly-run",-1,2,NA
TRUE,3,FALSE,FALSE,"Eastern Time","Ticketmaster","none",">2000","5-6 hours","<10 minutes",5.1,"Extremely poorly-run",-2,1,NA
FALSE,NA,FALSE,TRUE,"Central Time","Ticketmaster","once",">2000","7+ hours",NA,NA,"Extremely poorly-run",-2,NA,NA
TRUE,2,FALSE,FALSE,"Pacific Time","Ticketmaster","none",">2000","1-2 hours",">40 minutes",2,"Somewhat poorly-run",0,1,NA
TRUE,4,FALSE,TRUE,"Central Time","Ticketmaster","once",">2000","6-7 hours","20-40 minutes",6.5,"Extremely poorly-run",-2,0,NA
TRUE,6,FALSE,FALSE,"Eastern Time","Ticketmaster","none",">2000","3-4 hours","10-20 minutes",3.25,"Extremely poorly-run",-1,1,"No"
TRUE,5,FALSE,FALSE,"Eastern Time","Ticketmaster","none","<2000","<30 minutes","<10 minutes",0.35,"Extremely poorly-run",1,2,NA
TRUE,4,FALSE,FALSE,"Pacific Time","Ticketmaster","more",">2000","1-2 hours","20-40 minutes",1.5,"Somewhat poorly-run",-1,1,NA
FALSE,NA,FALSE,FALSE,"Eastern Time","Ticketmaster","more",">2000","4-5 hours",NA,NA,"Extremely poorly-run",-2,NA,NA
TRUE,3,FALSE,TRUE,"Eastern Time","Ticketmaster","none",">2000","3-4 hours","<10 minutes",3.1,"Somewhat poorly-run",0,2,NA
TRUE,4,FALSE,FALSE,"Central Time","Ticketmaster","more",">2000","6-7 hours","10-20 minutes",6.25,"Extremely poorly-run",-2,1,NA
TRUE,2,FALSE,FALSE,"Eastern Time","Ticketmaster","none",">2000","4-5 hours","<10 minutes",4.1,"Extremely poorly-run",-1,1,NA
FALSE,NA,FALSE,FALSE,"Central Time","Ticketmaster","none",">2000","4-5 hours",NA,NA,"Somewhat poorly-run",-2,NA,"My husband was given access to verified fan with a brand new ticketmaster account whereas I was not and I have purchased taylor swift tickets in the past with my personal account."
TRUE,3,FALSE,TRUE,"Mountain Time","SeatGeek","none",NA,"<30 minutes","20-40 minutes",0.75,"Extremely poorly-run",-1,2,NA
TRUE,4,FALSE,FALSE,"Eastern Time","Ticketmaster","none",">2000","4-5 hours","<10 minutes",4.1,"Extremely poorly-run",1,1,NA
FALSE,NA,TRUE,FALSE,"Pacific Time","Ticketmaster","none",">2000","1-2 hours",NA,NA,"Extremely poorly-run",-1,NA,NA
FALSE,NA,TRUE,FALSE,"Central Time","Ticketmaster","more",">2000","5-6 hours",NA,NA,"Extremely poorly-run",-2,NA,NA
TRUE,4,FALSE,TRUE,"Mountain Time","Ticketmaster","none",">2000","3-4 hours","<10 minutes",3.1,"Extremely poorly-run",-1,2,NA
FALSE,NA,FALSE,FALSE,"Mountain Time","Ticketmaster","once",">2000","4-5 hours",NA,NA,"Extremely poorly-run",-2,NA,NA
FALSE,NA,FALSE,FALSE,"Eastern Time","Ticketmaster","once",">2000","4-5 hours",NA,NA,"Extremely poorly-run",-2,NA,NA
FALSE,NA,FALSE,FALSE,"Pacific Time","Ticketmaster","once",">2000","1-2 hours",NA,NA,"Extremely poorly-run",-2,NA,NA
TRUE,2,FALSE,FALSE,"Central Time","Ticketmaster","none",">2000","5-6 hours","<10 minutes",5.1,"Extremely poorly-run",-1,1,NA
FALSE,NA,TRUE,TRUE,"Eastern Time","Ticketmaster","none",">2000","4-5 hours",NA,NA,"Extremely poorly-run",-2,NA,NA
TRUE,2,FALSE,FALSE,"Eastern Time","Ticketmaster","more",">2000","3-4 hours","10-20 minutes",3.25,"Somewhat poorly-run",-1,1,NA
FALSE,NA,FALSE,FALSE,"Central Time","Ticketmaster","more",">2000","6-7 hours",NA,NA,"Extremely poorly-run",-2,NA,NA
TRUE,4,FALSE,TRUE,"Eastern Time","Ticketmaster","none",">2000","6-7 hours","10-20 minutes",6.25,"Extremely poorly-run",-1,1,"General pricing. I paid $109x4 for section 318 in Atlanta Saturday night (a total of $557 after fees) + $45 for insurance"
FALSE,NA,FALSE,FALSE,"Central Time","Ticketmaster","none",">2000","6-7 hours",NA,NA,"Extremely poorly-run",1,NA,NA
FALSE,NA,FALSE,FALSE,"Mountain Time","Ticketmaster","more",">2000","7+ hours",NA,NA,"Extremely poorly-run",-2,NA,NA
FALSE,NA,TRUE,FALSE,"Eastern Time","Ticketmaster","none",">2000","3-4 hours",NA,NA,"Extremely poorly-run",-1,NA,"Once in the sale, I spent an hour trying to get tickets and being told that someone beat me to them over and over until everything was gone. "
FALSE,NA,FALSE,FALSE,"Eastern Time","Ticketmaster","more",">2000","5-6 hours",NA,NA,"Extremely poorly-run",-2,NA,"In cap one presale I was willing to travel so I tried to get tickets in all time zones, same issues happened for each one "
FALSE,NA,FALSE,FALSE,"Central Time","Ticketmaster","none",">2000","1-2 hours",NA,NA,"Extremely poorly-run",-1,NA,NA
FALSE,NA,TRUE,FALSE,"Pacific Time","Ticketmaster","once",">2000","2-3 hours",NA,NA,"Extremely poorly-run",-1,NA,NA
FALSE,NA,FALSE,TRUE,"Eastern Time","Ticketmaster","once",">2000","6-7 hours",NA,NA,"Somewhat poorly-run",-1,NA,NA
FALSE,NA,TRUE,FALSE,"Eastern Time","Ticketmaster","once",">2000","6-7 hours",NA,NA,"Extremely poorly-run",-2,NA,NA
FALSE,NA,FALSE,TRUE,"Eastern Time","Ticketmaster","more",">2000","7+ hours",NA,NA,"Extremely poorly-run",-2,NA,"this whole process has made me very upset, i just wanna celebrate taylor and this is making it absolutely terrible "
TRUE,2,FALSE,FALSE,"Central Time","Ticketmaster","none",">2000","6-7 hours","<10 minutes",6.1,"Extremely poorly-run",1,1,NA
FALSE,NA,FALSE,FALSE,"Mountain Time","SeatGeek","once",NA,"3-4 hours",NA,NA,"Extremely poorly-run",-2,NA,NA
TRUE,6,FALSE,TRUE,"Eastern Time","Ticketmaster","none",">2000","5-6 hours","<10 minutes",5.1,"Somewhat well-run",2,2,NA
TRUE,5,FALSE,TRUE,"Pacific Time","Ticketmaster","none",">2000","1-2 hours","<10 minutes",1.1,"Extremely poorly-run",-1,2,NA
FALSE,NA,FALSE,TRUE,"Eastern Time","Ticketmaster","more",NA,"30 minutes to 1 hour",NA,NA,"Extremely poorly-run",-1,NA,"My code did NOT work and was consistently told I did not have verified status even though that was not accurate"
TRUE,4,FALSE,FALSE,"Eastern Time","Ticketmaster","none",NA,"5-6 hours","<10 minutes",5.1,"Neither well-run nor poorly-run",1,2,NA
TRUE,2,FALSE,TRUE,"Pacific Time","Ticketmaster","none","<2000","30 minutes to 1 hour","<10 minutes",0.85,"Extremely poorly-run",-2,2,NA
FALSE,NA,TRUE,TRUE,"Eastern Time","Ticketmaster","none",">2000","5-6 hours",NA,NA,"Somewhat poorly-run",-2,NA,NA
TRUE,2,FALSE,FALSE,"Pacific Time","Ticketmaster","none",">2000","30 minutes to 1 hour","<10 minutes",0.85,"Extremely poorly-run",-2,1,NA
FALSE,NA,FALSE,TRUE,"Eastern Time","Ticketmaster","none",">2000","4-5 hours",NA,NA,"Extremely poorly-run",-2,NA,NA
TRUE,1,FALSE,TRUE,"Eastern Time","Ticketmaster","none",">2000","5-6 hours","<10 minutes",5.1,"Extremely poorly-run",-1,2,NA
TRUE,3,TRUE,FALSE,"Eastern Time","Ticketmaster","none",">2000","4-5 hours","20-40 minutes",4.5,"Extremely poorly-run",-2,0,NA
TRUE,4,FALSE,TRUE,"Central Time","SeatGeek","none",NA,"<30 minutes","20-40 minutes",0.75,"Extremely well-run",2,2,NA
TRUE,6,FALSE,FALSE,"Central Time","SeatGeek","none",">2000","2-3 hours","10-20 minutes",2.25,"Somewhat poorly-run",-1,1,NA
TRUE,3,FALSE,TRUE,"Eastern Time","Ticketmaster","none",">2000","6-7 hours","20-40 minutes",6.5,"Extremely poorly-run",-2,0,"My experience was worse for Capital One Presale, so I would love to see that data. I didn’t get good tickets (behind stage) for verified fan, so I tried again. I was only 1419 in line and kept erroring out and got bumped back. Almost got floor seats. "
TRUE,4,FALSE,FALSE,"Eastern Time","Ticketmaster","none","<2000","<30 minutes","10-20 minutes",0.5,"Extremely poorly-run",-2,NA,"My friends and I got very lucky. Out of 5 of us, only two got a verified fan code and one person was able to purchase. I personally had a boost but never got a code. Capital one was a heartbreaking nightmare (I was trying for my best friend who had to work at that time). So disappointed overall. "
FALSE,NA,FALSE,TRUE,"Eastern Time","Ticketmaster","none",">2000","1-2 hours",NA,NA,"Extremely poorly-run",1,NA,NA
FALSE,NA,FALSE,TRUE,"Eastern Time","Ticketmaster","more",">2000","3-4 hours",NA,NA,"Extremely poorly-run",-2,NA,NA
TRUE,2,FALSE,FALSE,"Pacific Time","Ticketmaster","none",">2000","<30 minutes","<10 minutes",0.35,"Somewhat poorly-run",-2,1,NA
FALSE,NA,FALSE,FALSE,"Eastern Time","Ticketmaster","more",">2000","5-6 hours",NA,NA,"Extremely poorly-run",-1,NA,NA
TRUE,6,FALSE,TRUE,"Central Time","SeatGeek","none",">2000","6-7 hours","10-20 minutes",6.25,"Extremely poorly-run",-1,1,NA
FALSE,NA,FALSE,TRUE,"Eastern Time","Ticketmaster","once",">2000","4-5 hours",NA,NA,"Extremely poorly-run",-2,NA,NA
TRUE,2,FALSE,FALSE,"Eastern Time","Ticketmaster","once",">2000","4-5 hours","<10 minutes",4.1,"Somewhat poorly-run",0,2,NA
FALSE,NA,TRUE,TRUE,"Eastern Time","Ticketmaster","none",">2000","3-4 hours",NA,NA,"Extremely poorly-run",0,NA,NA
FALSE,NA,FALSE,FALSE,"Mountain Time","SeatGeek","once",NA,"5-6 hours",NA,NA,"Extremely poorly-run",-2,NA,"Seatgeek purchasers didn’t have a 2000+ option for them to see it was just a general line so possibly and option for seatgeek that doesn’t fall in the “I don’t know” spot! "
FALSE,NA,FALSE,FALSE,"Eastern Time","Ticketmaster","none",">2000","5-6 hours",NA,NA,"Extremely poorly-run",-1,NA,NA
FALSE,NA,TRUE,TRUE,"Eastern Time","Ticketmaster","once",">2000","4-5 hours",NA,NA,"Extremely poorly-run",-2,NA,NA
TRUE,2,FALSE,TRUE,"Eastern Time","Ticketmaster","once",">2000","6-7 hours","<10 minutes",6.1,"Extremely poorly-run",-2,1,NA
TRUE,2,FALSE,TRUE,"Central Time","Ticketmaster","more",">2000","6-7 hours","<10 minutes",6.1,"Extremely poorly-run",-2,-1,NA
FALSE,NA,FALSE,FALSE,"Eastern Time","Ticketmaster","more",">2000","4-5 hours",NA,NA,"Extremely poorly-run",1,NA,NA
FALSE,NA,FALSE,TRUE,"Central Time","Ticketmaster","once",">2000","6-7 hours",NA,NA,"Extremely poorly-run",-1,NA,NA
TRUE,3,FALSE,FALSE,"Mountain Time","Ticketmaster","none",">2000","1-2 hours","<10 minutes",1.1,"Somewhat poorly-run",1,2,NA
FALSE,NA,FALSE,TRUE,"Eastern Time","Ticketmaster","once",">2000","7+ hours",NA,NA,"Extremely poorly-run",1,NA,NA
FALSE,NA,FALSE,TRUE,"Eastern Time","Ticketmaster","more",">2000","6-7 hours",NA,NA,"Extremely poorly-run",-2,NA,"Thank you for doing this! "
FALSE,NA,FALSE,TRUE,"Mountain Time","Ticketmaster","more",">2000","5-6 hours",NA,NA,"Extremely poorly-run",0,NA,NA
FALSE,NA,FALSE,TRUE,"Pacific Time","Ticketmaster","none",">2000","2-3 hours",NA,NA,"Extremely poorly-run",-2,NA,NA
TRUE,2,FALSE,TRUE,"Eastern Time","Ticketmaster","none",">2000","2-3 hours",">40 minutes",3,"Somewhat poorly-run",1,1,NA
FALSE,NA,FALSE,TRUE,"Pacific Time","Ticketmaster","none",">2000","1-2 hours",NA,NA,"Extremely poorly-run",0,NA,"The error code pop up was not unique, and has shown up in TM sales far more tame "
TRUE,4,FALSE,TRUE,"Pacific Time","Ticketmaster","none",">2000","1-2 hours","10-20 minutes",1.25,"Somewhat poorly-run",1,1,NA
FALSE,NA,FALSE,FALSE,"Central Time","Ticketmaster","once",">2000","5-6 hours",NA,NA,"Extremely poorly-run",-2,NA,NA
TRUE,2,FALSE,TRUE,"Eastern Time","Ticketmaster","none",">2000","4-5 hours","10-20 minutes",4.25,"Somewhat poorly-run",-1,1,NA
FALSE,NA,FALSE,FALSE,"Mountain Time","Ticketmaster","once",">2000","7+ hours",NA,NA,"Extremely poorly-run",-2,NA,NA
FALSE,NA,FALSE,TRUE,"Eastern Time","Ticketmaster","none",">2000","5-6 hours",NA,NA,"Extremely poorly-run",-2,NA,NA
FALSE,NA,FALSE,TRUE,"Central Time","Ticketmaster","once",">2000","5-6 hours",NA,NA,"Extremely poorly-run",-2,NA,NA
TRUE,5,FALSE,TRUE,"Eastern Time","Ticketmaster","none",">2000","3-4 hours","20-40 minutes",3.5,"Extremely poorly-run",-2,1,NA
TRUE,6,FALSE,FALSE,"Eastern Time","Ticketmaster","more",">2000","1-2 hours",">40 minutes",2,"Extremely poorly-run",-2,1,NA
TRUE,3,FALSE,TRUE,"Central Time","Ticketmaster","none",">2000","7+ hours","20-40 minutes",7.5,"Extremely poorly-run",0,1,"I got tickets but it was miserable! 8 hours to get half decent overpriced seats "
TRUE,6,FALSE,TRUE,"Eastern Time","Ticketmaster","none",">2000","4-5 hours","<10 minutes",4.1,"Extremely poorly-run",-1,2,"I don’t think what seems to be random disbursement of VF selections is inherently unfair. The promotion of boosts for LF, however, that were often ineffective, is unfortunate (said as someone who did not have one)"
FALSE,NA,FALSE,TRUE,"Central Time","SeatGeek","more",NA,"7+ hours",NA,NA,"Extremely poorly-run",-2,NA,NA
TRUE,2,FALSE,TRUE,"Central Time","Ticketmaster","more",">2000","6-7 hours","10-20 minutes",6.25,"Extremely poorly-run",-2,0,NA
TRUE,2,TRUE,TRUE,"Central Time","Ticketmaster","more",">2000","7+ hours",">40 minutes",8,"Extremely poorly-run",-2,0,"People who have never been to a Taylor show were able to purchase tickets before me with my boosts "
FALSE,NA,FALSE,TRUE,"Eastern Time","Ticketmaster","none",">2000","5-6 hours",NA,NA,"Extremely poorly-run",-2,NA,NA
TRUE,5,FALSE,TRUE,"Eastern Time","Ticketmaster","none",">2000","2-3 hours","<10 minutes",2.1,"Somewhat poorly-run",-1,-1,NA
TRUE,4,FALSE,TRUE,"Eastern Time","Ticketmaster","none",">2000","4-5 hours","<10 minutes",4.1,"Extremely poorly-run",-1,1,NA
FALSE,NA,FALSE,FALSE,"Eastern Time","Ticketmaster","none",">2000","6-7 hours",NA,NA,"Extremely poorly-run",-2,NA,NA
TRUE,3,FALSE,FALSE,"Pacific Time","Ticketmaster","none",">2000","1-2 hours","<10 minutes",1.1,"Extremely poorly-run",-2,1,NA
TRUE,2,FALSE,FALSE,"Central Time","Ticketmaster","none",">2000","6-7 hours","<10 minutes",6.1,"Extremely poorly-run",-2,1,NA
TRUE,3,FALSE,FALSE,"Central Time","Ticketmaster","once",">2000","5-6 hours","20-40 minutes",5.5,"Extremely poorly-run",-1,1,NA
TRUE,1,FALSE,FALSE,"Pacific Time","Ticketmaster","none",">2000","1-2 hours","<10 minutes",1.1,"Extremely poorly-run",1,1,NA
FALSE,NA,FALSE,TRUE,"Central Time","Ticketmaster","once",">2000","3-4 hours",NA,NA,"Somewhat poorly-run",-1,NA,NA
TRUE,2,FALSE,TRUE,"Eastern Time","Ticketmaster","more",">2000","3-4 hours",">40 minutes",4,"Extremely poorly-run",-2,2,NA
FALSE,NA,TRUE,TRUE,"Central Time","Ticketmaster","none",">2000","6-7 hours",NA,NA,"Extremely poorly-run",-2,NA,NA
TRUE,4,TRUE,FALSE,"Eastern Time","Ticketmaster","none",">2000","5-6 hours","20-40 minutes",5.5,"Extremely poorly-run",-2,1,NA
FALSE,NA,FALSE,FALSE,"Central Time","Ticketmaster","once",">2000","2-3 hours",NA,NA,"Extremely poorly-run",-2,NA,NA
TRUE,3,FALSE,FALSE,"Eastern Time","Ticketmaster","none",">2000","5-6 hours","<10 minutes",5.1,"Extremely poorly-run",-1,2,NA
TRUE,3,FALSE,FALSE,"Mountain Time","SeatGeek","once",NA,"4-5 hours","10-20 minutes",4.25,"Extremely poorly-run",-1,1,NA
TRUE,4,FALSE,TRUE,"Eastern Time","Ticketmaster","none",">2000","4-5 hours","<10 minutes",4.1,"Extremely poorly-run",-1,2,NA
TRUE,2,TRUE,TRUE,"Eastern Time","Ticketmaster","none",">2000","4-5 hours","<10 minutes",4.1,"Extremely poorly-run",-2,-1,NA
FALSE,NA,TRUE,TRUE,"Eastern Time","Ticketmaster","more",">2000","7+ hours",NA,NA,"Extremely poorly-run",-2,NA,NA
TRUE,6,NA,NA,"Central Time","Ticketmaster","none",">2000","7+ hours","<10 minutes",7.1,"Extremely poorly-run",-2,1,NA
TRUE,2,FALSE,FALSE,"Central Time","SeatGeek","none",NA,"1-2 hours","<10 minutes",1.1,"Neither well-run nor poorly-run",0,2,NA
FALSE,NA,FALSE,FALSE,"Eastern Time","Ticketmaster","once",">2000","6-7 hours",NA,NA,"Extremely poorly-run",-2,NA,"Thanks for collecting this info"
FALSE,NA,FALSE,FALSE,"Central Time","Ticketmaster","once",">2000","7+ hours",NA,NA,"Extremely poorly-run",-2,NA,NA
FALSE,NA,TRUE,TRUE,"Mountain Time","Ticketmaster","more",">2000","7+ hours",NA,NA,"Extremely poorly-run",-2,NA,NA
TRUE,4,FALSE,TRUE,"Eastern Time","Ticketmaster","none",">2000","3-4 hours",">40 minutes",4,"Extremely poorly-run",-2,2,NA
TRUE,2,FALSE,FALSE,"Eastern Time","Ticketmaster","none",">2000","<30 minutes","10-20 minutes",0.5,"Somewhat poorly-run",-1,2,NA
TRUE,4,FALSE,TRUE,"Central Time","Ticketmaster","none",">2000","3-4 hours","<10 minutes",3.1,"Extremely poorly-run",-1,2,NA
FALSE,NA,FALSE,TRUE,"Eastern Time","Ticketmaster","more",">2000","7+ hours",NA,NA,"Extremely poorly-run",2,NA,NA
FALSE,NA,TRUE,TRUE,"Eastern Time","Ticketmaster","once",">2000","2-3 hours",NA,NA,"Extremely poorly-run",-2,NA,NA
TRUE,2,FALSE,TRUE,"Eastern Time","Ticketmaster","once",">2000","5-6 hours","20-40 minutes",5.5,"Extremely poorly-run",-2,-1,NA
FALSE,NA,FALSE,FALSE,"Central Time","Ticketmaster","none",">2000","4-5 hours",NA,NA,"Somewhat poorly-run",-1,NA,"If you were able to access tickets were you able to purchase tickets with out error. "
FALSE,NA,FALSE,TRUE,"Central Time","Ticketmaster","more",">2000","7+ hours",NA,NA,"Somewhat poorly-run",-1,NA,NA
TRUE,3,FALSE,TRUE,"Central Time","Ticketmaster","more",">2000","6-7 hours","10-20 minutes",6.25,"Extremely poorly-run",-2,1,NA
TRUE,6,FALSE,TRUE,"Eastern Time","Ticketmaster","more",">2000","5-6 hours",">40 minutes",6,"Extremely poorly-run",-2,1,"those were the most stressful hours of my whole life. also, my friend bought FRONT ROW seats and then a day later, they got a message saying that their credit card didn’t work and ticketmaster unpurchased their tickets."
TRUE,4,FALSE,FALSE,"Eastern Time","Ticketmaster","none",">2000","<30 minutes","10-20 minutes",0.5,"Extremely poorly-run",-2,2,NA
FALSE,NA,FALSE,FALSE,"Eastern Time","Ticketmaster","once",">2000","3-4 hours",NA,NA,"Extremely poorly-run",-2,NA,NA
TRUE,6,FALSE,FALSE,"Eastern Time","Ticketmaster","none","<2000","<30 minutes","<10 minutes",0.35,"Somewhat well-run",1,2,NA
FALSE,NA,FALSE,FALSE,"Central Time","Ticketmaster","none",">2000","1-2 hours",NA,NA,"Extremely poorly-run",-2,NA,NA
FALSE,NA,FALSE,TRUE,"Central Time","Ticketmaster","once",">2000","5-6 hours",NA,NA,"Extremely poorly-run",-1,NA,NA
TRUE,6,FALSE,FALSE,"Eastern Time","Ticketmaster","none",">2000","<30 minutes","<10 minutes",0.35,"Extremely poorly-run",-1,1,NA
TRUE,2,FALSE,FALSE,"Pacific Time","Ticketmaster","none",">2000","30 minutes to 1 hour","<10 minutes",0.85,"Extremely poorly-run",-1,-1,NA
FALSE,NA,FALSE,FALSE,"Central Time","Ticketmaster","once",">2000","4-5 hours",NA,NA,"Extremely poorly-run",-2,NA,NA
FALSE,NA,FALSE,FALSE,"Central Time","Ticketmaster","more",">2000","3-4 hours",NA,NA,"Extremely poorly-run",-2,NA,NA
FALSE,NA,FALSE,TRUE,"Eastern Time","Ticketmaster","more",">2000","5-6 hours",NA,NA,"Extremely poorly-run",-2,NA,"I think that ticketmaster should've required the presale code BEFORE getting in the queue to weed out those that didn't get one"
FALSE,NA,FALSE,FALSE,"Eastern Time","Ticketmaster","more",">2000","5-6 hours",NA,NA,"Extremely poorly-run",-2,NA,NA
FALSE,NA,FALSE,FALSE,"Eastern Time","Ticketmaster","once",">2000","4-5 hours",NA,NA,"Extremely poorly-run",-2,NA,NA
FALSE,NA,TRUE,TRUE,"Eastern Time","Ticketmaster","once",">2000","5-6 hours",NA,NA,"Somewhat poorly-run",-2,NA,NA
TRUE,3,FALSE,FALSE,"Central Time","Ticketmaster","more",">2000","7+ hours","10-20 minutes",7.25,"Extremely poorly-run",1,0,NA
TRUE,2,FALSE,FALSE,"Eastern Time","Ticketmaster","none",">2000","4-5 hours","<10 minutes",4.1,"Neither well-run nor poorly-run",1,2,NA
FALSE,NA,FALSE,FALSE,"Eastern Time","Ticketmaster","more",">2000","3-4 hours",NA,NA,"Extremely poorly-run",-2,NA,NA
TRUE,3,FALSE,TRUE,"Eastern Time","Ticketmaster","none",">2000","3-4 hours","10-20 minutes",3.25,"Extremely poorly-run",-1,1,NA
TRUE,2,FALSE,FALSE,"Central Time","Ticketmaster","none",">2000","4-5 hours","10-20 minutes",4.25,"Extremely poorly-run",1,2,NA
FALSE,NA,FALSE,FALSE,"Eastern Time","Ticketmaster","once",">2000","5-6 hours",NA,NA,"Extremely poorly-run",-2,NA,NA
TRUE,6,FALSE,FALSE,"Central Time","Ticketmaster","none",">2000","5-6 hours","<10 minutes",5.1,"Extremely poorly-run",0,1,NA
FALSE,NA,TRUE,TRUE,"Central Time","Ticketmaster","none",">2000","5-6 hours",NA,NA,"Extremely poorly-run",-2,NA,NA
TRUE,2,FALSE,TRUE,"Pacific Time","Ticketmaster","none",">2000","2-3 hours","<10 minutes",2.1,"Extremely poorly-run",-2,0,NA
TRUE,4,FALSE,FALSE,"Central Time","Ticketmaster","none",">2000","6-7 hours","<10 minutes",6.1,"Extremely poorly-run",-2,1,NA
TRUE,2,FALSE,TRUE,"Central Time","Ticketmaster","none",">2000","3-4 hours",">40 minutes",4,"Extremely poorly-run",-2,1,NA
TRUE,2,FALSE,FALSE,"Eastern Time","Ticketmaster","none",">2000","5-6 hours","<10 minutes",5.1,"Extremely poorly-run",-1,1,NA
FALSE,NA,FALSE,FALSE,"Eastern Time","Ticketmaster","more",">2000","5-6 hours",NA,NA,"Somewhat poorly-run",1,NA,NA
FALSE,NA,FALSE,TRUE,"Central Time","Ticketmaster","once",">2000","3-4 hours",NA,NA,"Extremely poorly-run",-2,NA,NA
FALSE,NA,TRUE,FALSE,"Eastern Time","Ticketmaster","none",">2000","2-3 hours",NA,NA,"Extremely poorly-run",-2,NA,NA
TRUE,6,FALSE,TRUE,"Eastern Time","Ticketmaster","none",">2000","4-5 hours","<10 minutes",4.1,"Extremely poorly-run",0,0,NA
TRUE,6,FALSE,TRUE,"Central Time","Ticketmaster","none",">2000","6-7 hours","<10 minutes",6.1,"Extremely poorly-run",1,1,NA
TRUE,2,FALSE,TRUE,"Central Time","Ticketmaster","none",">2000","7+ hours",">40 minutes",8,"Extremely poorly-run",-1,1,NA
TRUE,5,FALSE,TRUE,"Central Time","Ticketmaster","none",">2000","5-6 hours","10-20 minutes",5.25,"Extremely poorly-run",-2,1,NA
FALSE,NA,FALSE,FALSE,"Central Time","Ticketmaster","more",">2000","7+ hours",NA,NA,"Extremely poorly-run",2,NA,NA
TRUE,2,FALSE,FALSE,"Pacific Time","Ticketmaster","none",">2000","<30 minutes","<10 minutes",0.35,"Somewhat poorly-run",-1,2,NA
FALSE,NA,FALSE,TRUE,"Eastern Time","Ticketmaster","more",">2000","5-6 hours",NA,NA,"Extremely poorly-run",-2,NA,NA
TRUE,3,TRUE,TRUE,"Eastern Time","Ticketmaster","once",">2000","6-7 hours","<10 minutes",6.1,"Extremely poorly-run",-2,1,NA
TRUE,2,FALSE,FALSE,"Mountain Time","Ticketmaster","more","<2000","2-3 hours","20-40 minutes",2.5,"Extremely poorly-run",-1,2,NA
TRUE,1,FALSE,FALSE,"Eastern Time","Ticketmaster","more",">2000","5-6 hours","<10 minutes",5.1,"Extremely poorly-run",-2,0,NA
FALSE,NA,FALSE,FALSE,"Central Time","Ticketmaster","more",">2000","7+ hours",NA,NA,"Extremely poorly-run",-2,NA,NA
TRUE,6,FALSE,FALSE,"Eastern Time","Ticketmaster","once",">2000","4-5 hours","10-20 minutes",4.25,"Extremely poorly-run",-2,2,NA
TRUE,2,FALSE,TRUE,"Eastern Time","Ticketmaster","more",">2000","4-5 hours",">40 minutes",5,"Extremely poorly-run",-2,-1,NA
TRUE,3,FALSE,FALSE,"Central Time","Ticketmaster","none",">2000","5-6 hours","<10 minutes",5.1,"Extremely poorly-run",-1,1,NA
FALSE,NA,FALSE,TRUE,"Eastern Time","Ticketmaster","once",">2000","1-2 hours",NA,NA,"Extremely poorly-run",-2,NA,NA
FALSE,NA,FALSE,FALSE,"Pacific Time","Ticketmaster","none",">2000","1-2 hours",NA,NA,"Extremely poorly-run",NA,NA,NA
TRUE,2,TRUE,TRUE,"Eastern Time","Ticketmaster","none",">2000","4-5 hours","10-20 minutes",4.25,"Extremely poorly-run",-2,1,NA
TRUE,6,FALSE,FALSE,"Mountain Time","Ticketmaster","none",">2000","5-6 hours","20-40 minutes",5.5,"Extremely poorly-run",-1,0,NA
FALSE,NA,TRUE,FALSE,"Eastern Time","Ticketmaster","more",">2000","6-7 hours",NA,NA,NA,-2,NA,"How much would you pay for a ticket at a concert hall with excellent acoustics, rather than a stadium? less than $100, $100 to $400, $400 to $1600, $1600 to $6400, more than $6400."
FALSE,NA,FALSE,FALSE,"Eastern Time","Ticketmaster","more",">2000","1-2 hours",NA,NA,"Extremely poorly-run",-2,NA,NA
TRUE,2,FALSE,TRUE,"Eastern Time","Ticketmaster","none",">2000","3-4 hours","10-20 minutes",3.25,"Extremely poorly-run",-2,1,NA
FALSE,NA,FALSE,FALSE,"Mountain Time","Ticketmaster","more",">2000","6-7 hours",NA,NA,"Extremely poorly-run",-2,NA,NA
FALSE,NA,FALSE,FALSE,"Central Time","Ticketmaster","once",">2000","6-7 hours",NA,NA,"Extremely poorly-run",-2,NA,NA
TRUE,2,FALSE,FALSE,"Eastern Time","Ticketmaster","none",">2000","5-6 hours","<10 minutes",5.1,"Somewhat poorly-run",2,2,NA
TRUE,2,FALSE,FALSE,"Central Time","Ticketmaster","once",">2000","<30 minutes",">40 minutes",1.25,"Somewhat poorly-run",0,1,NA
FALSE,NA,FALSE,FALSE,"Eastern Time","Ticketmaster","more",">2000","3-4 hours",NA,NA,"Extremely poorly-run",-2,NA,NA
TRUE,2,FALSE,FALSE,"Eastern Time","Ticketmaster","none",">2000","4-5 hours","10-20 minutes",4.25,"Somewhat poorly-run",-2,1,NA
TRUE,2,FALSE,TRUE,"Mountain Time","SeatGeek","none",NA,"30 minutes to 1 hour","<10 minutes",0.85,"Extremely poorly-run",1,2,NA
TRUE,4,FALSE,FALSE,"Pacific Time","Ticketmaster","none",">2000","<30 minutes","20-40 minutes",0.75,"Somewhat poorly-run",1,2,NA
FALSE,NA,FALSE,TRUE,"Eastern Time","Ticketmaster","more",">2000","7+ hours",NA,NA,"Extremely poorly-run",-2,NA,NA
TRUE,2,FALSE,TRUE,"Central Time","Ticketmaster","none",">2000","5-6 hours","10-20 minutes",5.25,"Extremely poorly-run",-2,1,NA
TRUE,2,FALSE,FALSE,"Central Time","Ticketmaster","more",">2000","7+ hours","<10 minutes",7.1,"Extremely poorly-run",-1,2,NA
TRUE,5,FALSE,FALSE,"Eastern Time","Ticketmaster","none",">2000","4-5 hours","10-20 minutes",4.25,"Extremely poorly-run",-2,0,NA
FALSE,NA,FALSE,TRUE,"Eastern Time","Ticketmaster","more",">2000","3-4 hours",NA,NA,"Extremely poorly-run",-2,NA,"Some people were required to enter their code before queue and some were not. I was require before queue and at seat selection,  my code didn’t work. My friend wasn’t required to enter it before queue and got through checkout fine. Our friend who had loverfest boost email never got selected."
TRUE,2,FALSE,TRUE,"Central Time","Ticketmaster","once",">2000","6-7 hours",">40 minutes",7,"Extremely poorly-run",-2,1,NA
FALSE,NA,FALSE,TRUE,"Eastern Time","Ticketmaster","none",">2000","5-6 hours",NA,NA,"Extremely poorly-run",-1,NA,NA
FALSE,NA,FALSE,FALSE,"Eastern Time","Ticketmaster","once",">2000","4-5 hours",NA,NA,"Extremely poorly-run",0,NA,"I’m not sure how many people mentioned this but I had to “unlock” seats but my access code wasn’t working. So I only had like two options to choose from before finally having zero options. Note: I was genuinely buying for 4 people.  

That might be related to no more tickets being left by the time I got in but I thought I’d still mention it. 

Summary: Anyway I didn’t stand a chance when I got in mainly because I was buying 4 tickets and all of the seats were gone so nothing was working.  "
FALSE,NA,TRUE,TRUE,"Pacific Time","Ticketmaster","once",">2000","1-2 hours",NA,NA,"Extremely poorly-run",-2,NA,"How did it compare to your experience buying loverfest or réputation tickets? It was way way worse"
TRUE,2,FALSE,FALSE,"Central Time","Ticketmaster","none",">2000","2-3 hours",">40 minutes",3,"Extremely poorly-run",-2,0,NA
FALSE,NA,FALSE,TRUE,"Central Time","Ticketmaster","none",">2000","4-5 hours",NA,NA,"Somewhat poorly-run",-1,NA,NA
TRUE,2,FALSE,FALSE,"Central Time","Ticketmaster","once",">2000","6-7 hours","10-20 minutes",6.25,"Somewhat poorly-run",1,1,NA
FALSE,NA,FALSE,FALSE,"Mountain Time","Ticketmaster","none",">2000","4-5 hours",NA,NA,"Extremely poorly-run",-2,NA,NA
TRUE,2,FALSE,FALSE,"Pacific Time","Ticketmaster","none",">2000","30 minutes to 1 hour","20-40 minutes",1.25,"Somewhat poorly-run",-1,1,NA
TRUE,2,FALSE,FALSE,"Eastern Time","Ticketmaster","none",">2000","4-5 hours","<10 minutes",4.1,"Neither well-run nor poorly-run",0,2,NA
TRUE,3,FALSE,FALSE,"Pacific Time","Ticketmaster","none",">2000","1-2 hours","<10 minutes",1.1,"Neither well-run nor poorly-run",1,2,NA
FALSE,NA,FALSE,FALSE,"Mountain Time","Ticketmaster","more",">2000","5-6 hours",NA,NA,"Extremely poorly-run",-2,NA,NA
TRUE,3,TRUE,TRUE,"Eastern Time","Ticketmaster","none",">2000","4-5 hours","<10 minutes",4.1,"Extremely poorly-run",-2,1,NA
FALSE,NA,FALSE,FALSE,"Central Time","Ticketmaster","none",">2000","2-3 hours",NA,NA,"Extremely poorly-run",-1,NA,"Thanks for doing this! It’s crazy I only know of 4 people including myself who secured tickets. And about 20 something who couldn’t. I didn’t get them in verified fan, I got them in capital one "
TRUE,3,FALSE,TRUE,"Central Time","Ticketmaster","none",">2000","5-6 hours","<10 minutes",5.1,"Extremely poorly-run",-1,1,NA
TRUE,2,FALSE,TRUE,"Eastern Time","Ticketmaster","none",">2000","5-6 hours","<10 minutes",5.1,"Extremely poorly-run",-2,-1,NA
FALSE,NA,FALSE,FALSE,"Eastern Time","Ticketmaster","more",">2000","2-3 hours",NA,NA,"Extremely poorly-run",-2,NA,NA
TRUE,2,FALSE,TRUE,"Eastern Time","Ticketmaster","none",">2000","6-7 hours","10-20 minutes",6.25,"Somewhat poorly-run",-2,1,NA
FALSE,NA,FALSE,TRUE,"Eastern Time","Ticketmaster","more",">2000","5-6 hours",NA,NA,"Extremely poorly-run",-2,NA,NA
FALSE,NA,FALSE,FALSE,"Central Time","SeatGeek","none",NA,"5-6 hours",NA,NA,"Extremely poorly-run",-1,NA,NA
TRUE,3,FALSE,FALSE,"Pacific Time","Ticketmaster","none",">2000","<30 minutes","<10 minutes",0.35,"Extremely poorly-run",-1,1,NA
TRUE,6,TRUE,TRUE,"Eastern Time","Ticketmaster","none",">2000","3-4 hours","<10 minutes",3.1,"Extremely poorly-run",-2,0,"My main issue with the entire experience is that it felt like a majority of tickets were sold as VIP instead of being available at face value.  When I was let in to buy tickets there appeared to be a lot available on field and lower level but they were all VIP tickets priced $750-$900 so I was forced to buy nosebleeds at $100 apiece instead.  Also that Ticketmaster made the codes specific to one show and then gave no opportunity to purchase tickets to the other dates."
TRUE,5,FALSE,TRUE,"Central Time","Ticketmaster","none",">2000","5-6 hours",">40 minutes",6,"Extremely poorly-run",-1,-1,NA
TRUE,5,FALSE,FALSE,"Central Time","Ticketmaster","none",">2000","7+ hours","20-40 minutes",7.5,"Extremely poorly-run",-1,1,NA
FALSE,NA,FALSE,FALSE,"Central Time","Ticketmaster","more",">2000","7+ hours",NA,NA,"Extremely poorly-run",-2,NA,"I never even made it into the queue. I kept getting an error for 8 hours saying “I wasn’t a verified fan.” After 8 hours (5:30pm) It let me into the queue & everything was sold out. Very disappointing that I didn’t even have a chance because of ticketmasters errors"
FALSE,NA,FALSE,TRUE,"Eastern Time","Ticketmaster","none",">2000","4-5 hours",NA,NA,"Neither well-run nor poorly-run",-1,NA,NA
TRUE,3,FALSE,TRUE,"Eastern Time","Ticketmaster","none",">2000","2-3 hours","10-20 minutes",2.25,"Extremely poorly-run",-2,1,NA
FALSE,NA,TRUE,TRUE,"Eastern Time","Ticketmaster","more",">2000","3-4 hours",NA,NA,"Extremely poorly-run",-2,NA,NA
TRUE,2,FALSE,TRUE,"Central Time","Ticketmaster","more",">2000","5-6 hours",">40 minutes",6,"Extremely poorly-run",-2,1,NA
TRUE,5,FALSE,TRUE,"Mountain Time","SeatGeek","none",NA,"4-5 hours","<10 minutes",4.1,"Extremely poorly-run",-1,1,NA
TRUE,2,FALSE,TRUE,"Central Time","Ticketmaster","none",">2000","5-6 hours",">40 minutes",6,"Extremely poorly-run",-2,-1,NA
TRUE,4,FALSE,FALSE,"Pacific Time","Ticketmaster","none","<2000","30 minutes to 1 hour","<10 minutes",0.85,"Extremely poorly-run",-1,2,"Bought ada wheelchair accessible seats, I think that's the only reason I was able to buy quickly once I got in. The filters were super confusing, I deselected all the vip seats and came up with no seats so reselected them all, plus the ada filter  Got kicked out of my first choice with an error for adding on a parking pass, bought the next batch I found without parking.

I'm curious about all the technical aspects but I think the variables are so numerous. It feels like superstition at this point. My sale was delayed so I picked up all the tips I could from the east coast meltdown- cleared my cookies, used my phone instead of a computer, triple checked my sign in, looked at the sections I wanted, went in ready to buy the first best seats I could and get out."
TRUE,2,FALSE,FALSE,"Eastern Time","Ticketmaster","none",">2000","<30 minutes","10-20 minutes",0.5,"Extremely poorly-run",-2,1,NA
TRUE,6,FALSE,FALSE,"Eastern Time","Ticketmaster","none",">2000","<30 minutes","10-20 minutes",0.5,"Neither well-run nor poorly-run",-1,2,NA
TRUE,4,FALSE,TRUE,"Central Time","Ticketmaster","none",">2000","2-3 hours",">40 minutes",3,"Extremely poorly-run",-1,2,"not only was the entire experience god AWFUL but i felt like the boosts didn’t do anything??? there were still 20k people in front of me for the queue. when i was finally let in to pick my tickets, the system was sooooo slow and did not load ticket seating in a timely manner. every time i clicked on a section or tried to zoom in, it lagged SO BAD. i’ve never experienced that from ticketmaster and i hope to never experience that again from them. "
TRUE,1,FALSE,TRUE,"Eastern Time","Ticketmaster","once",">2000","6-7 hours",">40 minutes",7,"Extremely poorly-run",-2,1,"I would be interested how other people got tickets. when i tried to use the map they would say another fan beat me. When i used top seats i couldn’t get the 6 i needed. Ultimately after getting kicked out i got one of the very last seats in the nosebleeds as they sold out for the day. I’d like to know what i can do to improve chances for other groups "
FALSE,NA,TRUE,TRUE,"Central Time","Ticketmaster","once",">2000","6-7 hours",NA,NA,"Extremely poorly-run",-1,NA,NA
TRUE,4,FALSE,TRUE,"Pacific Time","Ticketmaster","more",">2000","1-2 hours","<10 minutes",1.1,"Extremely poorly-run",-2,1,NA
FALSE,NA,FALSE,TRUE,"Central Time","Ticketmaster","once",">2000","2-3 hours",NA,NA,"Extremely poorly-run",-2,NA,NA
TRUE,4,FALSE,TRUE,"Central Time","Ticketmaster","more",">2000","6-7 hours","<10 minutes",6.1,"Extremely poorly-run",-2,2,NA
TRUE,5,FALSE,TRUE,"Eastern Time","Ticketmaster","none",">2000","<30 minutes","20-40 minutes",0.75,"Extremely poorly-run",-2,1,NA
FALSE,NA,FALSE,FALSE,"Central Time","Ticketmaster","more",">2000","7+ hours",NA,NA,"Extremely poorly-run",-1,NA,"Not really "
TRUE,2,FALSE,FALSE,"Eastern Time","Ticketmaster","none",">2000","<30 minutes","<10 minutes",0.35,"Extremely well-run",2,2,NA
FALSE,NA,FALSE,TRUE,"Central Time","Ticketmaster","none",">2000","6-7 hours",NA,NA,"Extremely poorly-run",-1,NA,NA
TRUE,3,FALSE,TRUE,"Pacific Time","Ticketmaster","none",">2000","1-2 hours","10-20 minutes",1.25,"Extremely poorly-run",-2,1,"It was extremely hard to find 3 tickets and most of SoFi stadium night 3 was sold out! Only nosebleed left! But still happy I got tickets."
FALSE,NA,FALSE,TRUE,"Pacific Time","Ticketmaster","more",">2000","4-5 hours",NA,NA,"Neither well-run nor poorly-run",-2,NA,NA
TRUE,1,TRUE,TRUE,"Eastern Time","Ticketmaster","none",">2000","3-4 hours","<10 minutes",3.1,"Extremely poorly-run",-1,0,NA
FALSE,NA,FALSE,TRUE,"Pacific Time","Ticketmaster","none",">2000","1-2 hours",NA,NA,"Extremely poorly-run",-2,NA,NA
TRUE,2,FALSE,FALSE,"Eastern Time","Ticketmaster","none",">2000","<30 minutes","<10 minutes",0.35,"Extremely poorly-run",-2,2,"feel so bad for anyone who wasn’t able to get tickets and hope they eventually crack down on ticketmaster "
FALSE,NA,FALSE,TRUE,"Central Time","Ticketmaster","once",">2000","5-6 hours",NA,NA,"Extremely poorly-run",-2,NA,NA
TRUE,6,FALSE,TRUE,"Central Time","Ticketmaster","none",">2000","7+ hours","<10 minutes",7.1,"Extremely poorly-run",-1,2,NA
TRUE,3,FALSE,FALSE,"Pacific Time","Ticketmaster","more",">2000","2-3 hours","20-40 minutes",2.5,"Extremely poorly-run",-2,1,"Who in their right mind paid for tickets BEHIND the stage at these venues! "
TRUE,2,FALSE,FALSE,"Pacific Time","Ticketmaster","none","<2000","30 minutes to 1 hour","<10 minutes",0.85,"Extremely poorly-run",1,2,NA
TRUE,5,FALSE,FALSE,"Pacific Time","Ticketmaster","none",">2000","1-2 hours","20-40 minutes",1.5,"Extremely poorly-run",-2,0,NA
FALSE,NA,FALSE,TRUE,"Eastern Time","Ticketmaster","more",">2000","6-7 hours",NA,NA,"Extremely poorly-run",-2,NA,NA
FALSE,NA,FALSE,FALSE,"Central Time","Ticketmaster","more",">2000","7+ hours",NA,NA,"Extremely poorly-run",-2,NA,NA
TRUE,2,FALSE,TRUE,"Central Time","SeatGeek","none",NA,"1-2 hours","<10 minutes",1.1,"Extremely poorly-run",-2,1,NA
FALSE,NA,FALSE,FALSE,"Pacific Time","Ticketmaster","once",">2000","3-4 hours",NA,NA,"Extremely poorly-run",-1,NA,NA
FALSE,NA,FALSE,TRUE,"Mountain Time","Ticketmaster","once",">2000","7+ hours",NA,NA,"Extremely poorly-run",-2,NA,NA
TRUE,5,TRUE,FALSE,"Eastern Time","Ticketmaster","none",">2000","5-6 hours","10-20 minutes",5.25,"Somewhat poorly-run",-1,1,NA
FALSE,NA,FALSE,TRUE,"Eastern Time","Ticketmaster","more",">2000","5-6 hours",NA,NA,"Extremely poorly-run",-2,NA,NA
FALSE,NA,FALSE,FALSE,"Central Time","Ticketmaster","once",">2000","7+ hours",NA,NA,"Extremely poorly-run",-2,NA,"I might add a question about whether or not peoples cards were declined in checkout. I’m curious if that was an issue for a lot of people or just a few of us. "
FALSE,NA,FALSE,TRUE,"Eastern Time","SeatGeek","more",NA,"7+ hours",NA,NA,"Extremely poorly-run",-2,NA,NA
FALSE,NA,FALSE,FALSE,"Eastern Time","Ticketmaster","once",">2000","1-2 hours",NA,NA,"Extremely poorly-run",-1,NA,NA
FALSE,NA,TRUE,TRUE,"Eastern Time","Ticketmaster","once",">2000","3-4 hours",NA,NA,"Extremely poorly-run",-2,NA,NA
TRUE,4,FALSE,TRUE,"Eastern Time","Ticketmaster","none",">2000","5-6 hours","<10 minutes",5.1,"Extremely poorly-run",-2,1,NA
TRUE,2,FALSE,FALSE,"Pacific Time","Ticketmaster","none","<2000","<30 minutes","<10 minutes",0.35,"Somewhat poorly-run",1,2,"Used TM mobile app "
FALSE,NA,FALSE,TRUE,"Central Time","SeatGeek","none",NA,"7+ hours",NA,NA,"Extremely poorly-run",-2,NA,NA
TRUE,2,TRUE,TRUE,"Eastern Time","Ticketmaster","none",">2000","4-5 hours","<10 minutes",4.1,"Extremely poorly-run",-2,2,NA
TRUE,2,FALSE,FALSE,"Eastern Time","Ticketmaster","none",">2000","5-6 hours","<10 minutes",5.1,"Extremely poorly-run",-2,1,NA
FALSE,NA,FALSE,TRUE,"Eastern Time","Ticketmaster","none",">2000","4-5 hours",NA,NA,"Extremely poorly-run",-2,NA,NA
FALSE,NA,FALSE,TRUE,"Eastern Time","Ticketmaster","none",">2000","5-6 hours",NA,NA,"Extremely poorly-run",-2,NA,NA
FALSE,NA,FALSE,TRUE,"Central Time","Ticketmaster","more",">2000","7+ hours",NA,NA,"Extremely poorly-run",-2,NA,NA
FALSE,NA,FALSE,TRUE,"Eastern Time","Ticketmaster","once",">2000","2-3 hours",NA,NA,"Extremely poorly-run",-1,NA,"Friday show in NJ other fans had the same issue of not being able to buy the same two seats because the two aisle seats on each side where taken. Cant remeber the error that it showed. "
FALSE,NA,FALSE,TRUE,"Eastern Time","Ticketmaster","more",">2000","7+ hours",NA,NA,"Extremely poorly-run",-2,NA,NA
TRUE,2,FALSE,TRUE,"Eastern Time","Ticketmaster","once",">2000","3-4 hours",">40 minutes",4,"Extremely poorly-run",-2,0,NA
FALSE,NA,TRUE,TRUE,"Pacific Time","Ticketmaster","none",">2000","30 minutes to 1 hour",NA,NA,"Somewhat poorly-run",0,NA,NA
FALSE,NA,FALSE,TRUE,"Pacific Time","Ticketmaster","more",">2000","5-6 hours",NA,NA,"Extremely poorly-run",-2,NA,NA
TRUE,2,FALSE,TRUE,"Central Time","SeatGeek","none",NA,"2-3 hours","<10 minutes",2.1,"Extremely poorly-run",-1,2,NA
TRUE,2,FALSE,TRUE,"Central Time","Ticketmaster","more",">2000","7+ hours","10-20 minutes",7.25,"Extremely poorly-run",-2,0,"You covered it!"
FALSE,NA,FALSE,TRUE,"Pacific Time","Ticketmaster","none",">2000","1-2 hours",NA,NA,"Extremely poorly-run",-2,NA,NA
TRUE,2,FALSE,TRUE,"Eastern Time","Ticketmaster","once",">2000","30 minutes to 1 hour","10-20 minutes",1,"Extremely poorly-run",-2,1,NA
TRUE,NA,FALSE,FALSE,"Pacific Time","Ticketmaster","none",NA,"1-2 hours",NA,NA,NA,NA,NA,NA
TRUE,6,FALSE,FALSE,"Pacific Time","Ticketmaster","none",">2000","<30 minutes","<10 minutes",0.35,"Extremely poorly-run",1,2,NA
TRUE,6,NA,NA,"Central Time","Ticketmaster","none",">2000","5-6 hours","<10 minutes",5.1,"Somewhat poorly-run",0,1,"The process was madness on how you had to wait, but I think problems are going to occur when you have that high of a demand. I do think Ticketmaster should have accommodated general sale, rather than completely cancelling it."
TRUE,2,FALSE,TRUE,"Eastern Time","Ticketmaster","once",">2000","2-3 hours","<10 minutes",2.1,"Extremely poorly-run",-1,1,"I think the Capital One presale was much worse than the verified fan presale, in my experience. However, I am heartbroken for those who had boosts (Loverfest and from Taylor Nation) and will do anything to help them get justice. "
TRUE,3,FALSE,TRUE,"Pacific Time","Ticketmaster","none",">2000","30 minutes to 1 hour","<10 minutes",0.85,"Somewhat poorly-run",1,2,NA
FALSE,NA,FALSE,FALSE,"Central Time","Ticketmaster","none",">2000","6-7 hours",NA,NA,"Extremely poorly-run",-2,NA,NA
TRUE,2,FALSE,FALSE,"Central Time","Ticketmaster","none","<2000","6-7 hours",">40 minutes",7,"Extremely poorly-run",-2,1,NA
FALSE,NA,TRUE,TRUE,"Eastern Time","Ticketmaster","once",">2000","7+ hours",NA,NA,"Extremely poorly-run",-2,NA,NA
TRUE,4,TRUE,TRUE,"Pacific Time","Ticketmaster","none",">2000","1-2 hours","<10 minutes",1.1,"Extremely well-run",2,2,NA
FALSE,NA,FALSE,FALSE,"Mountain Time","SeatGeek","more",NA,"5-6 hours",NA,NA,"Extremely poorly-run",-2,NA,"Some questions were ticket master specific rather than inclusive to SeatGeek people as well. Such as the numbered queue, SeatGeek did not tell us how many people were ahead "
FALSE,NA,FALSE,TRUE,"Pacific Time","Ticketmaster","none",">2000","2-3 hours",NA,NA,"Extremely poorly-run",-2,NA,NA
FALSE,NA,FALSE,TRUE,"Central Time","Ticketmaster","more",">2000","5-6 hours",NA,NA,"Extremely poorly-run",-2,NA,NA
FALSE,NA,TRUE,TRUE,"Pacific Time","Ticketmaster","more",">2000","7+ hours",NA,NA,"Extremely poorly-run",-2,NA,NA
TRUE,2,NA,NA,"Eastern Time","Ticketmaster","none",">2000","3-4 hours",">40 minutes",4,"Somewhat poorly-run",0,1,NA
TRUE,4,FALSE,FALSE,"Pacific Time","Ticketmaster","none",">2000","<30 minutes","10-20 minutes",0.5,"Extremely well-run",2,2,"While I know and understand that many people had a difficult time getting tickets, my experience was smooth and easy even though I wasn't very fast when choosing seats when I was in. Also, would like to add that I only knew something was wrong because they moved the pre-sale from 10 am to 3 pm for the Pacific time zone."
TRUE,4,FALSE,FALSE,"Eastern Time","Ticketmaster","once",">2000","6-7 hours","<10 minutes",6.1,"Somewhat poorly-run",-1,1,NA
TRUE,4,FALSE,FALSE,"Eastern Time","Ticketmaster","none",">2000","5-6 hours","<10 minutes",5.1,"Extremely poorly-run",-2,1,NA
TRUE,2,FALSE,TRUE,"Eastern Time","Ticketmaster","none",">2000","30 minutes to 1 hour","10-20 minutes",1,"Extremely poorly-run",-2,2,NA
FALSE,NA,FALSE,FALSE,"Central Time","Ticketmaster","more","<2000","6-7 hours",NA,NA,"Extremely poorly-run",-2,NA,NA
TRUE,2,FALSE,TRUE,"Eastern Time","Ticketmaster","none",">2000","4-5 hours","20-40 minutes",4.5,"Extremely poorly-run",-2,-1,NA
TRUE,3,FALSE,TRUE,"Central Time","Ticketmaster","none",">2000","5-6 hours","<10 minutes",5.1,"Somewhat poorly-run",-1,1,NA
TRUE,4,FALSE,TRUE,"Pacific Time","Ticketmaster","none",">2000","2-3 hours",">40 minutes",3,"Extremely poorly-run",0,1,NA
FALSE,NA,FALSE,TRUE,"Central Time","Ticketmaster","more",">2000","2-3 hours",NA,NA,"Extremely poorly-run",-2,NA,NA
TRUE,4,FALSE,FALSE,"Eastern Time","Ticketmaster","none",">2000","5-6 hours","10-20 minutes",5.25,"Extremely poorly-run",-1,1,NA
FALSE,NA,FALSE,FALSE,"Eastern Time","Ticketmaster","none",">2000","4-5 hours",NA,NA,"Extremely poorly-run",-2,NA,NA
FALSE,NA,FALSE,TRUE,"Eastern Time","Ticketmaster","more",">2000","6-7 hours",NA,NA,"Extremely poorly-run",-2,NA,NA
TRUE,4,FALSE,TRUE,"Central Time","Ticketmaster","more",">2000","5-6 hours","<10 minutes",5.1,"Extremely poorly-run",-1,1,NA
FALSE,NA,FALSE,TRUE,"Eastern Time","Ticketmaster","more",">2000","3-4 hours",NA,NA,"Extremely poorly-run",-2,NA,NA
TRUE,2,FALSE,TRUE,"Central Time","SeatGeek","none",NA,"1-2 hours","<10 minutes",1.1,"Extremely poorly-run",-2,1,"I didn’t get any error messages on SeatGeek, but the screen did keep freezing and made it hard to select seats. I watched my TN boost literally work as I went from the very back of the line to the front immediately and almost all seats were available in the whole stadium. "
TRUE,2,FALSE,TRUE,"Eastern Time","Ticketmaster","none",">2000","4-5 hours","20-40 minutes",4.5,"Somewhat poorly-run",1,1,NA
TRUE,2,FALSE,FALSE,"Eastern Time","Ticketmaster","none",">2000","6-7 hours","<10 minutes",6.1,"Somewhat poorly-run",1,1,NA
FALSE,NA,FALSE,TRUE,"Eastern Time","Ticketmaster","more",">2000","6-7 hours",NA,NA,"Extremely poorly-run",2,NA,NA
FALSE,NA,FALSE,FALSE,"Eastern Time","Ticketmaster","none",">2000","<30 minutes",NA,NA,"Somewhat poorly-run",1,NA,"4 of us entered Verified Fans, 3 of us got codes, 2 of which were for our desired city "
TRUE,3,TRUE,TRUE,"Central Time","Ticketmaster","none",">2000","5-6 hours","10-20 minutes",5.25,"Extremely poorly-run",-2,0,NA
FALSE,NA,NA,NA,"Eastern Time","Ticketmaster","none",">2000","1-2 hours",NA,NA,"Extremely poorly-run",-2,NA,NA
TRUE,6,FALSE,TRUE,"Central Time","Ticketmaster","none",">2000","5-6 hours",">40 minutes",6,"Extremely poorly-run",0,-1,"I feel many of us were forced to buy VIP and pay DOUBLE per ticket for a box that we can’t transfer or update shipping for or have any info on. Allllll that was left for many swifties who wanted good seats were VIP, I made $600 a ticket for seats others in my same show paid $300 for. "
TRUE,2,TRUE,TRUE,"Eastern Time","Ticketmaster","none",">2000","4-5 hours","20-40 minutes",4.5,"Extremely poorly-run",-2,0,"I think this was all very poorly handled on Ticketmaster’s end. They need to find a way to fix the system. They knew and stated multiple times before the “verified fan” presale that they were going to see and extreme demand yet they were still extremely unprepared. Swifties who have supported Taylor for YEARS, like since the start, weren’t even able to get tickets yet people who are actively scamming other, pricing tickets they were able to get at thousands of dollars on StubHub. How was this fair to anyone?? If Ticketmaster used the REP boost system this could have potentially prevented errors. Also if they assigned time slots to people that could have also helped the influx. If they assigned certain days for certain stadium on sales that could have helped as well. Overall it has been an extremely upsetting and discouraging process on all ends. Sorry for the tangent!!"
FALSE,NA,FALSE,TRUE,"Central Time","Ticketmaster","none",">2000","6-7 hours",NA,NA,"Extremely poorly-run",-2,NA,NA
FALSE,NA,FALSE,TRUE,"Eastern Time","Ticketmaster","none",">2000","4-5 hours",NA,NA,"Extremely poorly-run",-2,NA,"Really nice job creating these survey questions. Although I’m bummed with my outcome, I’m happy to share my experience! Very curious about the results. "
TRUE,4,FALSE,FALSE,"Eastern Time","Ticketmaster","none",">2000","4-5 hours","<10 minutes",4.1,"Extremely poorly-run",-1,1,NA
TRUE,3,FALSE,TRUE,"Eastern Time","Ticketmaster","none",">2000","4-5 hours","<10 minutes",4.1,"Extremely poorly-run",-1,1,NA
TRUE,NA,FALSE,TRUE,"Eastern Time","Ticketmaster","once",">2000","4-5 hours",">40 minutes",5,"Extremely poorly-run",-2,2,"I feel extremely lucky that I was able to get tickets, regardless that I was successful I feel heartbroken for the people who didn’t. And I want to do whatever to make sure this doesn’t happen again. "
FALSE,NA,FALSE,FALSE,"Central Time","Ticketmaster","more",">2000","7+ hours",NA,NA,"Extremely poorly-run",-2,NA,NA
TRUE,6,FALSE,FALSE,"Central Time","Ticketmaster","more",">2000","7+ hours","20-40 minutes",7.5,"Extremely poorly-run",-2,1,NA
TRUE,2,FALSE,FALSE,"Central Time","Ticketmaster","none",">2000","5-6 hours","<10 minutes",5.1,"Extremely poorly-run",-1,2,NA
TRUE,1,FALSE,FALSE,"Eastern Time","Ticketmaster","none",">2000","<30 minutes","20-40 minutes",0.75,"Neither well-run nor poorly-run",0,2,NA
TRUE,3,TRUE,TRUE,"Eastern Time","Ticketmaster","none",">2000","4-5 hours","10-20 minutes",4.25,"Extremely poorly-run",-1,1,"too many seats earmarked for VIP, by the time i got through the queue my options were behind the stage or floor VIP for $750+ "
FALSE,NA,FALSE,TRUE,"Central Time","Ticketmaster","more",">2000","5-6 hours",NA,NA,"Extremely poorly-run",-2,NA,NA
TRUE,2,FALSE,FALSE,"Eastern Time","Ticketmaster","none",">2000","2-3 hours","10-20 minutes",2.25,"Extremely poorly-run",-2,1,NA
TRUE,2,FALSE,TRUE,"Eastern Time","Ticketmaster","none",">2000","6-7 hours",">40 minutes",7,"Extremely poorly-run",-2,2,NA
TRUE,3,FALSE,FALSE,"Pacific Time","Ticketmaster","none","<2000","30 minutes to 1 hour","20-40 minutes",1.25,"Somewhat poorly-run",-2,2,NA
TRUE,1,FALSE,FALSE,"Eastern Time","Ticketmaster","none","<2000","<30 minutes","20-40 minutes",0.75,"Somewhat poorly-run",2,2,NA
FALSE,NA,FALSE,TRUE,"Central Time","Ticketmaster","once",">2000","6-7 hours",NA,NA,"Extremely poorly-run",-1,NA,NA
TRUE,4,FALSE,TRUE,"Eastern Time","Ticketmaster","more",">2000","7+ hours",">40 minutes",8,"Extremely poorly-run",-2,2,NA
FALSE,NA,FALSE,TRUE,"Central Time","Ticketmaster","more",">2000","7+ hours",NA,NA,"Extremely poorly-run",-2,NA,NA
TRUE,6,FALSE,TRUE,"Central Time","Ticketmaster","none",">2000","5-6 hours","<10 minutes",5.1,"Extremely poorly-run",-1,2,NA
TRUE,6,FALSE,TRUE,"Central Time","SeatGeek","none",">2000","4-5 hours","<10 minutes",4.1,"Extremely poorly-run",-1,0,NA
FALSE,NA,FALSE,TRUE,"Eastern Time","Ticketmaster","once",">2000","4-5 hours",NA,NA,"Extremely poorly-run",-2,NA,NA
TRUE,4,FALSE,TRUE,"Central Time","SeatGeek","none",NA,"<30 minutes","<10 minutes",0.35,"Somewhat well-run",1,2,NA
FALSE,NA,FALSE,TRUE,"Eastern Time","Ticketmaster","more",">2000","5-6 hours",NA,NA,"Extremely poorly-run",-2,NA,NA
TRUE,6,FALSE,TRUE,"Eastern Time","Ticketmaster","none",">2000","6-7 hours","<10 minutes",6.1,"Extremely poorly-run",-2,0,"I purchased tickets for a large group of friends, understanding we wouldn’t exactly get the pick of the litter. But then I ended up with partially obstructed view seats without being told at the time of purchase. Makes me so angry to spend that much money. And I know we are “lucky” compared to most. "
FALSE,NA,TRUE,TRUE,"Eastern Time","Ticketmaster","more",">2000","7+ hours",NA,NA,"Somewhat poorly-run",-1,NA,NA
FALSE,NA,FALSE,TRUE,"Central Time","Ticketmaster","more",">2000","7+ hours",NA,NA,"Extremely poorly-run",-2,NA,NA
FALSE,NA,FALSE,TRUE,"Central Time","Ticketmaster","more",">2000","5-6 hours",NA,NA,"Somewhat poorly-run",-2,NA,NA
FALSE,NA,FALSE,TRUE,"Eastern Time","Ticketmaster","more",">2000","4-5 hours",NA,NA,"Extremely poorly-run",-2,NA,NA
TRUE,3,FALSE,FALSE,"Eastern Time","Ticketmaster","none",">2000","4-5 hours",">40 minutes",5,"Extremely poorly-run",-2,1,NA
FALSE,NA,TRUE,TRUE,"Eastern Time","Ticketmaster","none",">2000","4-5 hours",NA,NA,"Extremely poorly-run",-2,NA,"I was very frustrated that people in my town who are not huge fans were able to get tickets to her show and I was not even able to get through even though I had purchased loverfest tickets and had a boost. "
FALSE,NA,NA,NA,"Eastern Time","Ticketmaster","more",">2000","4-5 hours",NA,NA,"Extremely poorly-run",-2,NA,NA
FALSE,NA,TRUE,FALSE,"Central Time","SeatGeek","more",">2000","6-7 hours",NA,NA,"Extremely poorly-run",-2,NA,NA
FALSE,NA,FALSE,TRUE,"Central Time","Ticketmaster","none",">2000","7+ hours",NA,NA,"Extremely poorly-run",-2,NA,"No questions, just sending good vibes that this mess will be somewhat fixed so we can all go see our girl 👸🏼"
TRUE,3,TRUE,TRUE,"Eastern Time","Ticketmaster","none",">2000","2-3 hours","<10 minutes",2.1,"Extremely poorly-run",-1,0,NA
TRUE,1,FALSE,TRUE,"Eastern Time","Ticketmaster","none",">2000","4-5 hours","20-40 minutes",4.5,"Extremely poorly-run",-2,0,"I tried to purchase 3 tickets and it was impossible so I ended up with one and not happy about my seat selection "
FALSE,NA,FALSE,FALSE,"Eastern Time","Ticketmaster","more",">2000","3-4 hours",NA,NA,"Extremely poorly-run",-2,NA,NA
TRUE,6,FALSE,FALSE,"Eastern Time","Ticketmaster","none",">2000","7+ hours",">40 minutes",8,"Extremely poorly-run",-2,2,NA
FALSE,NA,FALSE,FALSE,"Eastern Time","Ticketmaster","more",">2000","7+ hours",NA,NA,"Extremely poorly-run",-2,NA,NA
FALSE,NA,FALSE,TRUE,"Eastern Time","Ticketmaster","more",">2000","7+ hours",NA,NA,"Extremely poorly-run",-2,NA,NA
FALSE,NA,FALSE,FALSE,"Central Time","Ticketmaster","none","<2000","5-6 hours",NA,NA,"Extremely poorly-run",-1,NA,NA
TRUE,2,FALSE,FALSE,"Central Time","Ticketmaster","none",">2000","2-3 hours","10-20 minutes",2.25,"Extremely poorly-run",-1,1,NA
TRUE,6,TRUE,FALSE,"Pacific Time","Ticketmaster","more",">2000","2-3 hours","<10 minutes",2.1,"Extremely poorly-run",-2,-1,NA
TRUE,4,FALSE,FALSE,"Central Time","Ticketmaster","none",">2000","4-5 hours","<10 minutes",4.1,"Somewhat poorly-run",-1,1,NA
TRUE,2,FALSE,TRUE,"Central Time","Ticketmaster","once",">2000","5-6 hours","20-40 minutes",5.5,"Extremely poorly-run",-2,1,NA
TRUE,3,FALSE,FALSE,"Eastern Time","Ticketmaster","more",">2000","4-5 hours","10-20 minutes",4.25,"Extremely poorly-run",-2,1,"Although I am happy I was able to get tickets even though they were nosebleed tickets I had better ones in my cart on multiple occasions before I got booted or told another fan had them"
FALSE,NA,FALSE,TRUE,"Mountain Time","SeatGeek","none",">2000","6-7 hours",NA,NA,"Extremely poorly-run",-1,NA,NA
TRUE,6,FALSE,TRUE,"Central Time","Ticketmaster","none",">2000","4-5 hours","10-20 minutes",4.25,"Somewhat poorly-run",1,2,NA
TRUE,2,FALSE,TRUE,"Central Time","Ticketmaster","none",">2000","3-4 hours","<10 minutes",3.1,"Extremely poorly-run",-1,2,NA
TRUE,2,FALSE,FALSE,"Eastern Time","Ticketmaster","none",">2000","5-6 hours","10-20 minutes",5.25,"Extremely poorly-run",0,2,NA
FALSE,NA,TRUE,TRUE,"Eastern Time","Ticketmaster","none",">2000","6-7 hours",NA,NA,"Extremely poorly-run",-2,NA,NA
TRUE,4,FALSE,TRUE,"Central Time","Ticketmaster","once","<2000","5-6 hours","20-40 minutes",5.5,"Extremely poorly-run",-1,1,NA
TRUE,2,FALSE,TRUE,"Central Time","Ticketmaster","once",">2000","7+ hours","<10 minutes",7.1,"Somewhat poorly-run",-1,1,NA
TRUE,2,FALSE,TRUE,"Central Time","SeatGeek","none",NA,"30 minutes to 1 hour","<10 minutes",0.85,"Extremely poorly-run",-1,2,"I was able to get back in to Arlington 4/1 tickets twice before some people even got in once. I answered unfair to the above questions because while the system worked perfectly for me, it sucks to see how it failed others."
TRUE,2,FALSE,TRUE,"Eastern Time","Ticketmaster","once",">2000","6-7 hours",">40 minutes",7,"Extremely poorly-run",-2,-1,"Payment problems. I know I and many others lost really good seats due to Ticketmaster giving us error codes and kicking us out of the payment page. I even called my bank and they said they didn’t block the transaction and it should have went through. "
TRUE,2,FALSE,FALSE,"Eastern Time","Ticketmaster","none",">2000","6-7 hours","10-20 minutes",6.25,"Extremely poorly-run",-1,0,NA
FALSE,NA,FALSE,FALSE,"Eastern Time","Ticketmaster","more",">2000","4-5 hours",NA,NA,"Extremely poorly-run",-2,NA,NA
FALSE,NA,FALSE,TRUE,"Eastern Time","Ticketmaster","none",">2000","2-3 hours",NA,NA,"Extremely poorly-run",-1,NA,NA
FALSE,NA,FALSE,TRUE,"Eastern Time","Ticketmaster","once",">2000","5-6 hours",NA,NA,"Extremely poorly-run",-2,NA,NA
TRUE,3,FALSE,FALSE,"Pacific Time","Ticketmaster","none",">2000","30 minutes to 1 hour","<10 minutes",0.85,"Extremely poorly-run",-2,2,NA
FALSE,NA,FALSE,TRUE,"Central Time","SeatGeek","none",NA,"3-4 hours",NA,NA,"Somewhat poorly-run",-1,NA,NA
FALSE,NA,FALSE,TRUE,"Eastern Time","Ticketmaster","more",">2000","30 minutes to 1 hour",NA,NA,"Extremely poorly-run",-1,NA,NA
FALSE,NA,TRUE,FALSE,"Central Time","Ticketmaster","once",">2000","4-5 hours",NA,NA,"Extremely poorly-run",-1,NA,NA
FALSE,NA,FALSE,FALSE,"Mountain Time","SeatGeek","once",NA,"4-5 hours",NA,NA,"Extremely poorly-run",-2,NA,NA
TRUE,3,FALSE,TRUE,"Eastern Time","Ticketmaster","none",">2000","5-6 hours","<10 minutes",5.1,"Somewhat poorly-run",-1,1,"Wasn’t sure of the box to check for 501/503 error was related to the entire experience or just the purchase screen. I received many 503 errors while attempting to enter the waiting room, but none once I was in. "
FALSE,NA,FALSE,FALSE,"Eastern Time","Ticketmaster","more",">2000","2-3 hours",NA,NA,"Extremely poorly-run",-1,NA,NA
FALSE,NA,FALSE,FALSE,"Eastern Time","Ticketmaster","more",">2000","2-3 hours",NA,NA,"Extremely poorly-run",-2,NA,NA
TRUE,4,NA,NA,"Eastern Time","Ticketmaster","once",">2000","5-6 hours","10-20 minutes",5.25,"Somewhat poorly-run",-1,1,NA
FALSE,NA,FALSE,TRUE,"Pacific Time","Ticketmaster","none",">2000","30 minutes to 1 hour",NA,NA,"Extremely poorly-run",-2,NA,NA
FALSE,NA,NA,NA,"Pacific Time","Ticketmaster","more",">2000","2-3 hours",NA,NA,"Extremely poorly-run",-2,NA,NA
TRUE,2,FALSE,FALSE,"Eastern Time","Ticketmaster","once",">2000","4-5 hours","10-20 minutes",4.25,"Extremely poorly-run",-2,1,NA
TRUE,5,FALSE,TRUE,"Eastern Time","Ticketmaster","none",">2000","6-7 hours","<10 minutes",6.1,"Extremely poorly-run",-2,1,NA
FALSE,NA,FALSE,FALSE,"Eastern Time","Ticketmaster","once",">2000","3-4 hours",NA,NA,"Extremely poorly-run",-2,NA,NA
FALSE,NA,FALSE,FALSE,"Central Time","SeatGeek","none",">2000","7+ hours",NA,NA,"Extremely poorly-run",-2,NA,NA
TRUE,2,FALSE,TRUE,"Eastern Time","Ticketmaster","once",">2000","6-7 hours","10-20 minutes",6.25,"Somewhat poorly-run",-1,1,NA
TRUE,2,FALSE,TRUE,"Central Time","Ticketmaster","more",">2000","6-7 hours",">40 minutes",7,"Extremely poorly-run",-1,1,NA
FALSE,NA,FALSE,TRUE,"Central Time","Ticketmaster","more",">2000","7+ hours",NA,NA,"Extremely poorly-run",-2,NA,NA
TRUE,4,FALSE,FALSE,"Eastern Time","Ticketmaster","none",">2000","4-5 hours","10-20 minutes",4.25,"Somewhat poorly-run",0,1,NA
TRUE,2,FALSE,FALSE,"Central Time","Ticketmaster","more",">2000","3-4 hours",">40 minutes",4,"Somewhat poorly-run",0,2,NA
FALSE,NA,FALSE,FALSE,"Eastern Time","Ticketmaster","once",">2000","3-4 hours",NA,NA,"Extremely poorly-run",-2,NA,NA
TRUE,4,FALSE,TRUE,"Central Time","Ticketmaster","none",">2000","5-6 hours","<10 minutes",5.1,"Extremely poorly-run",1,2,NA
TRUE,4,FALSE,TRUE,"Central Time","Ticketmaster","more",">2000","6-7 hours",">40 minutes",7,"Extremely poorly-run",-2,-1,NA
FALSE,NA,FALSE,FALSE,"Central Time","Ticketmaster","once",">2000","7+ hours",NA,NA,"Extremely poorly-run",-1,NA,"Got the device error code, but switching devices kicked me out of the sale and back into the queue "
TRUE,2,FALSE,FALSE,"Central Time","Ticketmaster","once",">2000","5-6 hours","<10 minutes",5.1,"Extremely poorly-run",0,1,NA
TRUE,3,NA,NA,"Eastern Time","Ticketmaster","none",">2000","5-6 hours","20-40 minutes",5.5,"Extremely poorly-run",-2,1,"The number of seats that were VIP should have been shared prior to the actual sale. My seats are lower bowl but not EXCELLENT and I paid $600 per because of a markup for a bunch of tickey tack merch that I honestly don't want, except for the LED thing that has been free for previous tours "
FALSE,NA,FALSE,FALSE,"Pacific Time","Ticketmaster","none",">2000","2-3 hours",NA,NA,"Extremely poorly-run",-1,NA,NA
FALSE,NA,TRUE,TRUE,"Eastern Time","Ticketmaster","more",">2000","6-7 hours",NA,NA,"Extremely poorly-run",-2,NA,NA
TRUE,6,FALSE,TRUE,"Eastern Time","Ticketmaster","once",">2000","5-6 hours","<10 minutes",5.1,"Extremely poorly-run",-2,-1,NA
TRUE,2,FALSE,FALSE,"Eastern Time","Ticketmaster","none",">2000","5-6 hours","<10 minutes",5.1,"Extremely poorly-run",1,1,NA
FALSE,NA,TRUE,FALSE,"Eastern Time","Ticketmaster","none",">2000","6-7 hours",NA,NA,"Extremely poorly-run",-2,NA,NA
FALSE,NA,FALSE,TRUE,"Eastern Time","Ticketmaster","none",">2000","4-5 hours",NA,NA,"Extremely poorly-run",-2,NA,NA
FALSE,NA,TRUE,TRUE,"Eastern Time","Ticketmaster","more",">2000","4-5 hours",NA,NA,"Extremely poorly-run",-2,NA,NA
TRUE,2,TRUE,FALSE,"Central Time","Ticketmaster","none",">2000","6-7 hours","<10 minutes",6.1,"Extremely poorly-run",0,2,NA
TRUE,2,FALSE,TRUE,"Central Time","SeatGeek","none",">2000","3-4 hours","<10 minutes",3.1,"Extremely poorly-run",-2,0,NA
TRUE,3,FALSE,TRUE,"Eastern Time","Ticketmaster","none",">2000","5-6 hours","<10 minutes",5.1,"Extremely poorly-run",0,1,"I think Ticketmaster ABSOLUTELY dropped the ball - but I also think Taylor is a massive celebrity with a huge fanbase, and there is absolutely no way to run ticket sales well at this point with the amount of demand. It could've been MUCH BETTER."
TRUE,3,FALSE,FALSE,"Eastern Time","Ticketmaster","none",">2000","4-5 hours","<10 minutes",4.1,"Somewhat poorly-run",0,1,NA
TRUE,6,FALSE,TRUE,"Mountain Time","SeatGeek","none",NA,"<30 minutes","20-40 minutes",0.75,"Somewhat well-run",1,2,NA
FALSE,NA,FALSE,TRUE,"Eastern Time","Ticketmaster","none",">2000","5-6 hours",NA,NA,"Extremely poorly-run",-2,NA,NA
FALSE,NA,FALSE,FALSE,"Central Time","Ticketmaster","none",">2000","3-4 hours",NA,NA,"Extremely poorly-run",-2,NA,NA
TRUE,6,FALSE,FALSE,"Central Time","Ticketmaster","none",">2000","5-6 hours","20-40 minutes",5.5,"Extremely poorly-run",-2,1,NA
FALSE,NA,FALSE,FALSE,"Central Time","SeatGeek","none",NA,"7+ hours",NA,NA,"Extremely poorly-run",-2,NA,NA
FALSE,NA,FALSE,FALSE,"Central Time","SeatGeek","more",">2000","4-5 hours",NA,NA,"Extremely poorly-run",-2,NA,NA
FALSE,NA,FALSE,FALSE,"Eastern Time","Ticketmaster","more",">2000","7+ hours",NA,NA,"Extremely poorly-run",-2,NA,"Technically, I was blocked from even getting into the queue all day. The system kept saying my email and PW wasn’t right and it was. I even changed my PW and it still didn’t work. I tried all day to get in and couldn’t get in until almost 9pm (using the email and PW I was using earlier 😠) and by then there were no tickets left once I got through the queue. Super frustrating. "
TRUE,3,FALSE,TRUE,"Eastern Time","Ticketmaster","none",">2000","4-5 hours","<10 minutes",4.1,"Somewhat poorly-run",-1,0,NA
FALSE,NA,TRUE,TRUE,"Central Time","Ticketmaster","more",">2000","4-5 hours",NA,NA,"Extremely poorly-run",-2,NA,NA
FALSE,NA,TRUE,FALSE,"Pacific Time","Ticketmaster","once",">2000","2-3 hours",NA,NA,"Extremely poorly-run",-2,NA,NA
FALSE,NA,FALSE,TRUE,"Eastern Time","Ticketmaster","once","<2000","5-6 hours",NA,NA,"Extremely poorly-run",-2,NA,NA
TRUE,5,FALSE,TRUE,"Eastern Time","Ticketmaster","none",">2000","5-6 hours",">40 minutes",6,"Extremely poorly-run",-1,1,"I’d like to see data split at some point by stadium, price point, and level. I think a lot of us went in with a plan based on the prices TN put out and that earlier in queue swifties had posted about and then were kinda taken aback when they got inside. So if you asked questions about what day they were going in for, what stadium, and what level tickets were finally bought/how much for it could illuminate some of the discrepancies in probably the general unhappiness about purchasing you’ll receive within this survey. "
TRUE,6,FALSE,FALSE,"Eastern Time","Ticketmaster","none",">2000","5-6 hours","<10 minutes",5.1,"Extremely poorly-run",-1,1,NA
TRUE,2,NA,NA,"Pacific Time","Ticketmaster","more",">2000","4-5 hours","10-20 minutes",4.25,"Extremely poorly-run",-1,1,NA
FALSE,NA,FALSE,FALSE,"Eastern Time","Ticketmaster","more",">2000","6-7 hours",NA,NA,"Extremely poorly-run",-2,NA,NA
FALSE,NA,TRUE,FALSE,"Eastern Time","Ticketmaster","once",">2000","2-3 hours",NA,NA,"Extremely poorly-run",-2,NA,NA
TRUE,3,FALSE,FALSE,"Eastern Time","Ticketmaster","once",">2000","4-5 hours",">40 minutes",5,"Extremely poorly-run",-1,1,NA
TRUE,4,FALSE,TRUE,"Eastern Time","Ticketmaster","none",">2000","4-5 hours","<10 minutes",4.1,"Extremely poorly-run",-1,0,NA
FALSE,NA,TRUE,TRUE,"Eastern Time","Ticketmaster","once",">2000","7+ hours",NA,NA,"Extremely poorly-run",-2,NA,NA
FALSE,NA,FALSE,FALSE,"Mountain Time","SeatGeek","more",NA,"6-7 hours",NA,NA,"Extremely poorly-run",-2,NA,NA
TRUE,4,FALSE,FALSE,"Mountain Time","SeatGeek","none",NA,"30 minutes to 1 hour",">40 minutes",1.75,"Extremely poorly-run",1,2,NA
TRUE,6,FALSE,FALSE,"Central Time","Ticketmaster","none","<2000","4-5 hours",">40 minutes",5,"Somewhat well-run",1,2,NA
FALSE,NA,NA,NA,"Eastern Time","Ticketmaster","once","<2000","<30 minutes",NA,NA,"Extremely well-run",2,NA,NA
TRUE,6,TRUE,TRUE,"Mountain Time","SeatGeek","once",NA,"5-6 hours","20-40 minutes",5.5,"Extremely poorly-run",-2,0,NA
TRUE,4,TRUE,FALSE,"Eastern Time","Ticketmaster","none",">2000","4-5 hours","<10 minutes",4.1,"Extremely poorly-run",-2,1,NA
TRUE,2,FALSE,TRUE,"Mountain Time","Ticketmaster","more",">2000","5-6 hours","<10 minutes",5.1,"Extremely poorly-run",-2,2,"Ticketmaster absolutely should have required the verified fan code before entering the queue. "
TRUE,4,FALSE,FALSE,"Central Time","Ticketmaster","once",">2000","7+ hours",">40 minutes",8,"Extremely poorly-run",-2,1,NA
TRUE,2,FALSE,FALSE,"Central Time","Ticketmaster","more",">2000","6-7 hours",">40 minutes",7,"Extremely poorly-run",-1,1,NA
FALSE,NA,FALSE,TRUE,"Central Time","Ticketmaster","once",">2000","6-7 hours",NA,NA,"Extremely poorly-run",-2,NA,NA
FALSE,NA,FALSE,TRUE,"Mountain Time","Ticketmaster","more",">2000","3-4 hours",NA,NA,"Extremely poorly-run",2,NA,"would love to learn more about pricing variations and percentage of tickets that were VIP. i paid way more than i hoped to, $690 total per ticket for lower bowl row 8 because VIP tickets were the only ones available once my friend was able to get into the sale. i had entered the sale earlier but got errors every time i tried to add tickets to my cart so i watched all the good non VIP tickets appear and disappear for 45 minutes. "
TRUE,4,FALSE,FALSE,"Eastern Time","Ticketmaster","none",">2000","6-7 hours",">40 minutes",7,"Extremely poorly-run",0,2,NA
FALSE,NA,FALSE,TRUE,"Eastern Time","Ticketmaster","none",">2000","1-2 hours",NA,NA,"Extremely poorly-run",-2,NA,NA
TRUE,2,FALSE,FALSE,"Eastern Time","Ticketmaster","once",">2000","2-3 hours","<10 minutes",2.1,"Extremely poorly-run",NA,0,NA
TRUE,2,FALSE,FALSE,"Pacific Time","Ticketmaster","none",">2000","<30 minutes","20-40 minutes",0.75,"Somewhat poorly-run",1,1,NA
TRUE,2,FALSE,FALSE,"Eastern Time","Ticketmaster","none","<2000","<30 minutes","<10 minutes",0.35,"Extremely poorly-run",-2,0,"I wasn't boosted, didn't buy merch, or lover fest tickets. But I feel like I had the easiest time getting tickets. It's really unfair "
TRUE,2,FALSE,FALSE,"Pacific Time","Ticketmaster","none","<2000","<30 minutes","10-20 minutes",0.5,"Extremely poorly-run",-2,2,NA
TRUE,2,FALSE,TRUE,"Eastern Time","Ticketmaster","once",">2000","4-5 hours","10-20 minutes",4.25,"Somewhat poorly-run",-1,1,NA
TRUE,2,FALSE,TRUE,"Central Time","Ticketmaster","more",">2000","6-7 hours","10-20 minutes",6.25,"Extremely poorly-run",-2,1,NA
FALSE,NA,TRUE,FALSE,"Eastern Time","Ticketmaster","none",">2000","6-7 hours",NA,NA,"Extremely poorly-run",-2,NA,NA
FALSE,NA,FALSE,TRUE,"Central Time","SeatGeek","once",NA,"7+ hours",NA,NA,"Extremely poorly-run",-2,NA,NA
TRUE,2,FALSE,FALSE,"Central Time","Ticketmaster","none",">2000","3-4 hours","<10 minutes",3.1,"Extremely poorly-run",-2,2,NA
FALSE,NA,FALSE,TRUE,"Central Time","Ticketmaster","once",">2000","5-6 hours",NA,NA,"Extremely poorly-run",-2,NA,"I wish there was a way they could buy back resell tickets and get them in hands of swifties"
TRUE,4,FALSE,FALSE,"Central Time","Ticketmaster","none","<2000","3-4 hours","<10 minutes",3.1,"Extremely poorly-run",-1,2,NA
TRUE,4,FALSE,FALSE,"Central Time","Ticketmaster","once",">2000","5-6 hours","10-20 minutes",5.25,"Extremely poorly-run",-2,1,NA
FALSE,NA,FALSE,TRUE,"Central Time","SeatGeek","none",">2000","4-5 hours",NA,NA,"Extremely poorly-run",-2,NA,NA
FALSE,NA,FALSE,FALSE,"Eastern Time","Ticketmaster","more",">2000","3-4 hours",NA,NA,"Extremely poorly-run",-2,NA,NA
FALSE,NA,FALSE,TRUE,"Central Time","SeatGeek","none",NA,"5-6 hours",NA,NA,"Extremely poorly-run",-1,NA,NA
TRUE,2,FALSE,TRUE,"Central Time","Ticketmaster","none",">2000","6-7 hours",">40 minutes",7,"Somewhat poorly-run",0,1,NA
FALSE,NA,FALSE,TRUE,"Eastern Time","Ticketmaster","none",">2000","6-7 hours",NA,NA,"Extremely poorly-run",-2,NA,NA
FALSE,NA,FALSE,FALSE,"Pacific Time","Ticketmaster",NA,">2000","2-3 hours",NA,NA,"Extremely poorly-run",-2,NA,NA
TRUE,2,FALSE,FALSE,"Central Time","SeatGeek","more",">2000","4-5 hours",">40 minutes",5,"Extremely poorly-run",0,0,NA
FALSE,NA,FALSE,FALSE,"Eastern Time","Ticketmaster","more",">2000","7+ hours",NA,NA,"Extremely poorly-run",-2,NA,NA
TRUE,1,FALSE,TRUE,"Mountain Time","SeatGeek","once",NA,"1-2 hours","<10 minutes",1.1,"Somewhat poorly-run",0,1,NA
FALSE,NA,NA,NA,"Mountain Time","SeatGeek","more",">2000","5-6 hours",NA,NA,"Extremely poorly-run",-2,NA,NA
TRUE,2,FALSE,TRUE,"Eastern Time","Ticketmaster","none",">2000","5-6 hours","<10 minutes",5.1,"Extremely poorly-run",-1,2,NA
FALSE,NA,FALSE,TRUE,"Central Time","Ticketmaster","once",">2000","6-7 hours",NA,NA,"Extremely poorly-run",-2,NA,NA
FALSE,NA,FALSE,TRUE,"Central Time","SeatGeek","once",NA,"5-6 hours",NA,NA,"Extremely poorly-run",-2,NA,NA
TRUE,3,FALSE,TRUE,"Eastern Time","Ticketmaster","none",">2000","<30 minutes","<10 minutes",0.35,"Somewhat poorly-run",-2,2,"I could fill out another survey, but as a back up I signed my husband's Ticketmaster account up for VF. He has never purchased TS anything (tickets, merch, etc.) and he rarely streams TS, but ended up receiving TWO verified fan codes via email. Please note, we did not use any of these, because I got VF on my main account, so I stuck with that. "
TRUE,2,FALSE,TRUE,"Eastern Time","Ticketmaster","none",">2000","5-6 hours","<10 minutes",5.1,"Extremely poorly-run",-1,1,NA
TRUE,1,FALSE,TRUE,"Eastern Time","Ticketmaster","none",">2000","4-5 hours","<10 minutes",4.1,"Extremely poorly-run",-1,2,NA
FALSE,NA,FALSE,TRUE,"Eastern Time","Ticketmaster","none",">2000","4-5 hours",NA,NA,"Somewhat poorly-run",-1,NA,NA
TRUE,5,FALSE,TRUE,"Pacific Time","Ticketmaster","none",">2000","<30 minutes","10-20 minutes",0.5,"Somewhat poorly-run",1,2,NA
FALSE,NA,FALSE,FALSE,"Eastern Time","Ticketmaster","more",">2000","4-5 hours",NA,NA,"Extremely poorly-run",-1,NA,NA
FALSE,NA,NA,NA,"Eastern Time","Ticketmaster","more",">2000","4-5 hours",NA,NA,"Extremely poorly-run",-2,NA,NA
TRUE,1,FALSE,TRUE,"Pacific Time","Ticketmaster","none",">2000","1-2 hours",">40 minutes",2,"Extremely poorly-run",-2,1,NA
FALSE,NA,TRUE,FALSE,"Mountain Time","SeatGeek","more",">2000","7+ hours",NA,NA,"Extremely poorly-run",-2,NA,NA
FALSE,NA,TRUE,TRUE,"Eastern Time","Ticketmaster","none",">2000","2-3 hours",NA,NA,"Extremely poorly-run",2,NA,NA
FALSE,NA,NA,NA,"Eastern Time","Ticketmaster","once",">2000","4-5 hours",NA,NA,"Extremely poorly-run",-2,NA,NA
FALSE,NA,FALSE,TRUE,"Central Time","Ticketmaster","more",">2000","7+ hours",NA,NA,"Extremely poorly-run",-1,NA,NA
TRUE,2,FALSE,TRUE,"Central Time","Ticketmaster","none",">2000","6-7 hours","10-20 minutes",6.25,"Extremely poorly-run",-2,1,"This experience was both traumatizing and humiliating. I felt like a fool to sit at my computer for hours. I cancelled appointments I had that day later in the day, thinking I was going to be able to make them, but realized I couldn’t make them after the four hour mark in the queue. It was traumatizing because the whole time I’m thinking, “what if all this time is wasted?” “What if I don’t get tickets?” And all of those are very valid questions to ask considering how things went down. If I were to sue, I would sue for emotional damages. The hours I spent crying at my laptop and screaming at it because tickets kept getting sold as I was clicking on them. I truly didn’t know if I was going to pass through the error codes. It was humiliating for obvious reasons, having to cancel appointments for Taylor Swift tickets and getting very emotional at my laptop are some of the reasons. Humiliating because I really sat in that line for 6 hours and 30 minutes of my life. All that time was wasted. I am very upset at how things went down, despite getting tickets. It’s not worth the emotional stress I was put under. It was not good for my mental health and sent me back into a spiral. I really hope I will be okay after this simmers down in a few days. "
FALSE,NA,TRUE,TRUE,"Central Time","Ticketmaster","more",">2000","7+ hours",NA,NA,"Extremely poorly-run",-2,NA,NA
TRUE,5,FALSE,FALSE,"Pacific Time","Ticketmaster","none","<2000","<30 minutes","<10 minutes",0.35,"Extremely poorly-run",-1,2,NA
TRUE,2,FALSE,FALSE,"Eastern Time","Ticketmaster","none",">2000","4-5 hours","<10 minutes",4.1,"Somewhat poorly-run",-2,1,NA
TRUE,2,FALSE,FALSE,"Eastern Time","Ticketmaster","none",">2000","5-6 hours","<10 minutes",5.1,"Extremely poorly-run",-1,0,NA
FALSE,NA,TRUE,TRUE,"Central Time","Ticketmaster","more",">2000","3-4 hours",NA,NA,"Extremely poorly-run",-2,NA,NA
FALSE,NA,TRUE,FALSE,"Eastern Time","Ticketmaster","none",">2000","3-4 hours",NA,NA,"Extremely poorly-run",-2,NA,"As a loverfest ticket holder i’m very angry and upset and it was extremely unfair. It seems like the bots were able to get in and very little true fans were able to obtain tickets. This was worse then 1989 tour."
FALSE,NA,TRUE,FALSE,"Eastern Time","Ticketmaster","none",">2000","5-6 hours",NA,NA,"Extremely poorly-run",-2,NA,NA
FALSE,NA,NA,NA,"Eastern Time","Ticketmaster","once",">2000","5-6 hours",NA,NA,"Extremely poorly-run",-2,NA,NA
FALSE,NA,FALSE,FALSE,"Eastern Time","Ticketmaster","more",">2000","2-3 hours",NA,NA,"Extremely poorly-run",-2,NA,NA
TRUE,2,FALSE,FALSE,"Pacific Time","Ticketmaster","none",">2000","30 minutes to 1 hour","<10 minutes",0.85,"Extremely poorly-run",-2,2,NA
FALSE,NA,FALSE,TRUE,"Central Time","Ticketmaster","once",">2000","6-7 hours",NA,NA,"Extremely poorly-run",-1,NA,NA
TRUE,2,FALSE,TRUE,"Pacific Time","Ticketmaster","none",">2000","1-2 hours","<10 minutes",1.1,"Extremely poorly-run",-1,1,NA
TRUE,2,FALSE,FALSE,"Eastern Time","Ticketmaster","none","<2000","<30 minutes","10-20 minutes",0.5,"Extremely poorly-run",-2,-1,NA
TRUE,3,FALSE,FALSE,"Central Time","Ticketmaster","none",">2000","6-7 hours","<10 minutes",6.1,"Extremely poorly-run",-1,1,NA
TRUE,6,FALSE,FALSE,"Pacific Time","Ticketmaster","none","<2000","<30 minutes","<10 minutes",0.35,"Somewhat poorly-run",1,2,NA
TRUE,4,FALSE,TRUE,"Eastern Time","Ticketmaster","once",">2000","5-6 hours",">40 minutes",6,"Extremely poorly-run",-2,1,NA
TRUE,2,FALSE,TRUE,"Central Time","Ticketmaster","none",">2000","4-5 hours","20-40 minutes",4.5,"Extremely poorly-run",-1,1,"Thank you for doing this! "
TRUE,6,FALSE,TRUE,"Central Time","Ticketmaster","once",">2000","5-6 hours",">40 minutes",6,"Extremely poorly-run",-2,1,NA
FALSE,NA,FALSE,TRUE,"Eastern Time","Ticketmaster","once","<2000","2-3 hours",NA,NA,"Extremely poorly-run",-2,NA,NA
TRUE,2,FALSE,FALSE,"Central Time","Ticketmaster","more",">2000","6-7 hours",">40 minutes",7,"Extremely poorly-run",-2,1,"I tried getting tix for July 8th show for KC, waited through the queue multiple times and kept getting errors. Line finally paused again so I tried for 7/7 KC show and was able to get through and purchase tickets on a different device within an hour or 2. "
TRUE,4,FALSE,FALSE,"Eastern Time","Ticketmaster","none",">2000","4-5 hours","<10 minutes",4.1,"Extremely poorly-run",-2,2,NA
TRUE,6,FALSE,TRUE,"Mountain Time","Ticketmaster","none",">2000","4-5 hours","20-40 minutes",4.5,"Somewhat poorly-run",-1,1,NA
FALSE,NA,FALSE,FALSE,"Eastern Time","Ticketmaster","none",">2000","5-6 hours",NA,NA,"Extremely poorly-run",-2,NA,"Re: CapitalOne presale - valid cardholders’ codes (first 6 digits of card) were sometimes rejected as invalid by TM. Would be interested to see data on how frequently this occurred. "
FALSE,NA,FALSE,TRUE,"Eastern Time","Ticketmaster","more",">2000","7+ hours",NA,NA,"Extremely poorly-run",-2,NA,NA
TRUE,2,FALSE,TRUE,"Eastern Time","Ticketmaster","more",">2000","6-7 hours",">40 minutes",7,"Neither well-run nor poorly-run",0,2,NA
FALSE,NA,FALSE,TRUE,"Pacific Time","Ticketmaster","none",">2000","2-3 hours",NA,NA,"Extremely poorly-run",-1,NA,NA
TRUE,6,FALSE,TRUE,"Central Time","Ticketmaster","none",">2000","3-4 hours","10-20 minutes",3.25,"Extremely poorly-run",1,1,NA
TRUE,4,TRUE,FALSE,"Central Time","Ticketmaster","none",">2000","5-6 hours",">40 minutes",6,"Extremely poorly-run",-2,0,NA
TRUE,3,FALSE,TRUE,"Eastern Time","Ticketmaster","none",">2000","4-5 hours","<10 minutes",4.1,"Extremely poorly-run",1,2,NA
TRUE,4,FALSE,FALSE,"Central Time","Ticketmaster","none",">2000","6-7 hours","<10 minutes",6.1,"Extremely poorly-run",-2,2,NA
FALSE,NA,FALSE,TRUE,"Central Time","Ticketmaster","none",">2000","4-5 hours",NA,NA,"Extremely poorly-run",-2,NA,NA
TRUE,NA,FALSE,TRUE,"Central Time","Ticketmaster","none",">2000","5-6 hours","<10 minutes",5.1,"Extremely poorly-run",-1,2,NA
FALSE,NA,TRUE,TRUE,"Pacific Time","Ticketmaster","once",">2000","1-2 hours",NA,NA,"Extremely poorly-run",-2,NA,NA
FALSE,NA,FALSE,FALSE,"Central Time","Ticketmaster","more",">2000","6-7 hours",NA,NA,"Extremely poorly-run",-2,NA,NA
TRUE,1,FALSE,FALSE,"Eastern Time","Ticketmaster","once",">2000","5-6 hours","10-20 minutes",5.25,"Extremely poorly-run",-2,1,NA
TRUE,3,FALSE,TRUE,"Central Time","Ticketmaster","more",">2000","4-5 hours",">40 minutes",5,"Somewhat poorly-run",0,2,NA
TRUE,2,FALSE,FALSE,"Eastern Time","Ticketmaster","none",">2000","6-7 hours","10-20 minutes",6.25,"Extremely poorly-run",-2,1,NA
FALSE,NA,FALSE,FALSE,"Eastern Time","Ticketmaster","more",">2000","7+ hours",NA,NA,"Extremely poorly-run",-2,NA,NA
TRUE,6,FALSE,TRUE,"Eastern Time","Ticketmaster","none",">2000","4-5 hours","<10 minutes",4.1,"Extremely poorly-run",-1,1,NA
TRUE,2,FALSE,TRUE,"Central Time","Ticketmaster","once",">2000","6-7 hours",">40 minutes",7,"Extremely poorly-run",-1,1,NA
TRUE,6,FALSE,FALSE,"Eastern Time","Ticketmaster","none",">2000","<30 minutes","<10 minutes",0.35,"Extremely poorly-run",0,2,"Got through the ATL queue in 20 min and was able to purchase lower bowl tickets without any errors or issues."
FALSE,NA,FALSE,TRUE,"Eastern Time","Ticketmaster","none",">2000","1-2 hours",NA,NA,"Somewhat poorly-run",-1,NA,NA
TRUE,5,FALSE,TRUE,"Eastern Time","Ticketmaster","none",">2000","<30 minutes","20-40 minutes",0.75,"Somewhat poorly-run",1,1,NA
TRUE,3,TRUE,TRUE,"Central Time","Ticketmaster","none",">2000","4-5 hours","<10 minutes",4.1,NA,NA,2,NA
FALSE,NA,FALSE,TRUE,"Central Time","Ticketmaster","more",">2000","2-3 hours",NA,NA,"Extremely poorly-run",-2,NA,NA
FALSE,NA,FALSE,TRUE,"Eastern Time","Ticketmaster","more",">2000","6-7 hours",NA,NA,"Extremely poorly-run",-2,NA,NA
FALSE,NA,FALSE,TRUE,"Mountain Time","Ticketmaster","more",">2000","7+ hours",NA,NA,"Extremely poorly-run",-2,NA,NA
TRUE,2,FALSE,TRUE,"Eastern Time","Ticketmaster","none",">2000","4-5 hours","<10 minutes",4.1,"Extremely poorly-run",0,2,NA
FALSE,NA,FALSE,TRUE,"Eastern Time","Ticketmaster","more",">2000","5-6 hours",NA,NA,"Extremely poorly-run",-1,NA,NA
FALSE,NA,FALSE,FALSE,"Central Time","Ticketmaster","more",">2000","7+ hours",NA,NA,"Extremely poorly-run",-1,NA,NA
FALSE,NA,FALSE,TRUE,"Eastern Time","Ticketmaster","more",">2000","4-5 hours",NA,NA,"Extremely poorly-run",-2,NA,NA
TRUE,5,FALSE,TRUE,"Eastern Time","Ticketmaster","none","<2000","<30 minutes","10-20 minutes",0.5,"Somewhat well-run",1,2,NA
TRUE,2,FALSE,FALSE,"Mountain Time","SeatGeek","none",NA,"2-3 hours","10-20 minutes",2.25,"Extremely poorly-run",-1,2,NA
TRUE,4,FALSE,FALSE,"Central Time","Ticketmaster","none",">2000","5-6 hours","<10 minutes",5.1,"Somewhat poorly-run",-2,1,NA
FALSE,NA,FALSE,TRUE,"Central Time","Ticketmaster","none",">2000","4-5 hours",NA,NA,"Extremely poorly-run",-1,NA,NA
FALSE,NA,TRUE,TRUE,"Eastern Time","Ticketmaster","once",">2000","5-6 hours",NA,NA,"Extremely poorly-run",-2,NA,NA
TRUE,1,FALSE,TRUE,"Eastern Time","Ticketmaster","none",">2000","2-3 hours","<10 minutes",2.1,"Extremely poorly-run",-2,1,NA
TRUE,2,FALSE,FALSE,"Eastern Time","Ticketmaster","none",">2000","4-5 hours","<10 minutes",4.1,"Somewhat poorly-run",-1,1,NA
TRUE,5,TRUE,FALSE,"Mountain Time","SeatGeek","none",NA,"1-2 hours","<10 minutes",1.1,"Extremely poorly-run",1,2,NA
FALSE,NA,FALSE,TRUE,"Eastern Time","Ticketmaster","once",">2000","4-5 hours",NA,NA,"Extremely poorly-run",-1,NA,NA
FALSE,NA,FALSE,TRUE,"Central Time","Ticketmaster","none",">2000","6-7 hours",NA,NA,"Extremely poorly-run",-1,NA,NA
TRUE,3,FALSE,FALSE,"Central Time","Ticketmaster","none",">2000","6-7 hours","<10 minutes",6.1,"Extremely poorly-run",-2,1,NA
FALSE,NA,TRUE,TRUE,"Central Time","Ticketmaster","once",">2000","5-6 hours",NA,NA,"Extremely poorly-run",-2,NA,"Thank you for taking the time to gather data and help us understand this and make change. "
FALSE,NA,FALSE,FALSE,"Pacific Time","Ticketmaster","more",">2000","4-5 hours",NA,NA,"Extremely poorly-run",-2,NA,NA
TRUE,6,FALSE,TRUE,"Central Time","Ticketmaster","more",">2000","7+ hours","10-20 minutes",7.25,"Extremely poorly-run",-1,2,"My code would not work, despite it being after they “fixed” the codes, then all of a sudden it worked and by the time it did all seats sold. Originally wanted to go to Cincinnati but had to do our backup venue of Kansas City instead "
TRUE,4,FALSE,FALSE,"Eastern Time","Ticketmaster","none",">2000","5-6 hours","<10 minutes",5.1,"Extremely poorly-run",-2,1,NA
FALSE,NA,FALSE,TRUE,"Eastern Time","Ticketmaster","none",">2000","5-6 hours",NA,NA,"Extremely poorly-run",-2,NA,NA
FALSE,NA,TRUE,TRUE,"Central Time","Ticketmaster","none",">2000","6-7 hours",NA,NA,"Extremely poorly-run",-2,NA,"I felt pretty confident going into the sale because I’ve participated in many of these before, and I had a boosted presale code based on previous purchases. This was an extremely stressful experience. I got in the waiting room for my venue right at 9:30 and joined the queue right at 10am. At 1005am, the queue disappeared and I had a notification that the sale was paused. I had to step away from my laptop to attend a work event around 12, so I left it with my boyfriend to stay queued while he was working, which ended up being an unexpected disruption to his day. The queue remained paused until 3pm, and after that point he waited about 30 mins in the queue to get to the ticket selection screen. It’s upsetting that my place in line realistically only had me in queue for 30 mins had the sale started when it was supposed to, and both of us ended up super stressed the entire day hoping not to disconnect and frustrated with the lack of transparency. From tracking other venues’ sales, it seemed like each venue’s queue was being opened up one at a time from East to West. When he finally got to the ticketing screen, he repeatedly tried to select several great options for tickets that appeared available, but was met with countless error messages. He continued trying for about 45 mins, and finally was able to secure tickets but they were an obstructed view and extremely expensive. Overall, I’m grateful that I will get to attend, especially since my friend is visiting from overseas and it’s our dream to see Taylor together. I had planned to try for better seats (so I could resell my tickets at face value to a fan) the next day for the Capital One presale and that one was just as frustrating for different reasons. Overall, it was a really stressful and disappointing experience. "
TRUE,2,FALSE,FALSE,"Pacific Time","Ticketmaster","none",">2000","30 minutes to 1 hour","<10 minutes",0.85,"Extremely poorly-run",-1,0,NA
TRUE,6,FALSE,FALSE,"Central Time","Ticketmaster","none","<2000","5-6 hours","<10 minutes",5.1,"Extremely poorly-run",1,1,NA
TRUE,3,FALSE,FALSE,"Eastern Time","Ticketmaster","none","<2000","<30 minutes","10-20 minutes",0.5,"Extremely well-run",1,2,NA
FALSE,NA,FALSE,TRUE,"Central Time","Ticketmaster","none",">2000","5-6 hours",NA,NA,"Extremely poorly-run",-2,NA,NA
TRUE,2,FALSE,FALSE,"Central Time","Ticketmaster","none",">2000","6-7 hours","<10 minutes",6.1,"Somewhat poorly-run",0,1,NA
TRUE,3,FALSE,TRUE,"Eastern Time","Ticketmaster","none",">2000","2-3 hours","10-20 minutes",2.25,"Extremely poorly-run",-1,1,NA
TRUE,2,FALSE,TRUE,"Central Time","SeatGeek","none",NA,"4-5 hours","<10 minutes",4.1,"Extremely poorly-run",-2,0,NA
TRUE,2,FALSE,FALSE,"Eastern Time","Ticketmaster","none",">2000","<30 minutes","20-40 minutes",0.75,"Extremely poorly-run",-1,2,NA
FALSE,NA,NA,NA,"Eastern Time","Ticketmaster","more",">2000","2-3 hours",NA,NA,"Extremely poorly-run",-2,NA,"The same tickets I had in my cart at $129 a piece and couldn’t buy are currently on stubhub for $1500 a piece. This is Gillette stadium. The bots and scalpers won. "
TRUE,4,FALSE,FALSE,"Central Time","Ticketmaster","none",">2000","4-5 hours","10-20 minutes",4.25,"Extremely poorly-run",-1,1,NA
TRUE,4,FALSE,TRUE,"Eastern Time","Ticketmaster","none",">2000","6-7 hours","10-20 minutes",6.25,"Extremely poorly-run",-1,2,NA
TRUE,2,FALSE,FALSE,"Pacific Time","Ticketmaster","none","<2000","<30 minutes","<10 minutes",0.35,"Somewhat poorly-run",0,1,"I think a lot of people did get tickets and just aren’t sharing their experience because they feel guilty. I had a really easy time, the sale was postponed until 3 which was a bummer but at 2:35 I got into the waiting room and right at 3 I got into the queue at 787. My code malfunctioned twice but it allowed me to reenter it without getting kicked back into the queue. It flew by and despite some slowness and glitching while trying to select tickets I got the two I needed and got out. I feel bad that others who are bigger fans than me didn’t get tickets but I’m still a fan and I still deserve to see her. I think a lot of people feel entitled to tickets but I never felt that way. I went in with the mindset of “if it happens it happens and if it doesn’t I can keep my money and spend it on other things”. I was prepared for disappointment because I knew Taylor’s popularity, as a fan since Debut I’m very familiar with her influence. I don’t have sympathy for people who have seen her more than once and didn’t get tickets, that’s just the way it goes. Nobody owes anybody anything, this has all been a crazy lesson in entitlement for me."
FALSE,NA,FALSE,TRUE,"Eastern Time","Ticketmaster","once",">2000","6-7 hours",NA,NA,"Extremely poorly-run",-2,NA,NA
TRUE,2,FALSE,FALSE,"Central Time","Ticketmaster","none",">2000","4-5 hours","20-40 minutes",4.5,"Extremely poorly-run",-1,1,NA
FALSE,NA,FALSE,TRUE,"Central Time","Ticketmaster","once",">2000","7+ hours",NA,NA,"Extremely poorly-run",-2,NA,NA
FALSE,NA,TRUE,FALSE,"Central Time","Ticketmaster","more",">2000","7+ hours",NA,NA,"Extremely poorly-run",-2,NA,NA
TRUE,2,FALSE,FALSE,"Eastern Time","Ticketmaster","more",">2000","3-4 hours","20-40 minutes",3.5,"Extremely poorly-run",-1,1,NA
FALSE,NA,FALSE,TRUE,"Eastern Time","Ticketmaster","none",">2000","6-7 hours",NA,NA,"Extremely poorly-run",-1,NA,NA
TRUE,2,FALSE,TRUE,"Mountain Time","SeatGeek","none",">2000","5-6 hours","<10 minutes",5.1,"Extremely poorly-run",-2,0,NA
TRUE,1,NA,NA,"Central Time","Ticketmaster","more",">2000","4-5 hours","10-20 minutes",4.25,"Extremely poorly-run",-1,1,NA
TRUE,1,TRUE,FALSE,"Eastern Time","Ticketmaster","none",">2000","4-5 hours","10-20 minutes",4.25,"Extremely poorly-run",-2,0,NA
FALSE,NA,TRUE,TRUE,"Eastern Time","Ticketmaster","none",">2000","3-4 hours",NA,NA,"Extremely poorly-run",-2,NA,NA
TRUE,2,FALSE,FALSE,"Eastern Time","Ticketmaster","none",">2000","4-5 hours","10-20 minutes",4.25,"Extremely poorly-run",0,2,NA
FALSE,NA,FALSE,TRUE,"Eastern Time","Ticketmaster","once",">2000","4-5 hours",NA,NA,"Extremely poorly-run",-2,NA,NA
FALSE,NA,FALSE,TRUE,"Central Time","Ticketmaster","none",">2000","5-6 hours",NA,NA,"Extremely poorly-run",-2,NA,NA
TRUE,2,FALSE,FALSE,"Central Time","Ticketmaster","none",">2000","7+ hours","<10 minutes",7.1,"Somewhat poorly-run",-1,2,NA
TRUE,2,FALSE,FALSE,"Central Time","Ticketmaster","more",">2000","7+ hours",">40 minutes",8,"Extremely poorly-run",-1,0,NA
TRUE,2,FALSE,FALSE,"Central Time","Ticketmaster","more",">2000","7+ hours","<10 minutes",7.1,"Extremely poorly-run",-2,1,NA
FALSE,NA,FALSE,FALSE,"Eastern Time","Ticketmaster","once",">2000","6-7 hours",NA,NA,"Extremely poorly-run",-1,NA,NA
FALSE,NA,FALSE,TRUE,"Eastern Time","Ticketmaster","more",">2000","5-6 hours",NA,NA,"Extremely poorly-run",-2,NA,NA
TRUE,4,FALSE,TRUE,"Pacific Time","Ticketmaster","none",">2000","1-2 hours","<10 minutes",1.1,"Extremely poorly-run",1,1,NA
TRUE,5,FALSE,FALSE,"Eastern Time","Ticketmaster","none",">2000","3-4 hours","<10 minutes",3.1,"Extremely poorly-run",-1,1,NA
TRUE,2,FALSE,FALSE,"Pacific Time","Ticketmaster","once",">2000","1-2 hours","<10 minutes",1.1,"Extremely poorly-run",-2,1,NA
TRUE,3,FALSE,FALSE,"Eastern Time","Ticketmaster","none",">2000","2-3 hours",">40 minutes",3,"Extremely poorly-run",-1,2,NA
TRUE,5,FALSE,FALSE,"Central Time","Ticketmaster","none",">2000","3-4 hours","<10 minutes",3.1,"Somewhat poorly-run",0,2,NA
TRUE,2,FALSE,FALSE,"Central Time","Ticketmaster","none",">2000","5-6 hours","<10 minutes",5.1,"Extremely poorly-run",-2,1,NA
TRUE,6,FALSE,TRUE,"Eastern Time","Ticketmaster","none","<2000","<30 minutes","10-20 minutes",0.5,"Somewhat poorly-run",-1,2,NA
FALSE,NA,TRUE,FALSE,"Mountain Time","SeatGeek","more",">2000","6-7 hours",NA,NA,"Extremely poorly-run",-2,NA,"my friend tried for cap 1 presale and ran into the same shitshow as the first presale day, although he experience was only about 2 hours vs my 7 hours. did not end up with tickets. (this is for seatgeek in PHX). other friend with presale code (no boosts) was able to get tickets in denver after a couple hours - unsure exactly how long though. "
TRUE,1,FALSE,FALSE,"Central Time","Ticketmaster","once",">2000","5-6 hours","20-40 minutes",5.5,"Extremely poorly-run",-1,1,NA
TRUE,4,TRUE,FALSE,"Eastern Time","Ticketmaster","none",">2000","3-4 hours","10-20 minutes",3.25,"Extremely poorly-run",-2,1,NA
TRUE,2,FALSE,TRUE,"Eastern Time","Ticketmaster","none",">2000","5-6 hours","<10 minutes",5.1,"Extremely poorly-run",1,2,NA
FALSE,NA,FALSE,TRUE,"Eastern Time","Ticketmaster","once",">2000","2-3 hours",NA,NA,"Extremely poorly-run",-2,NA,"Thanks for doing the survey!"
FALSE,NA,TRUE,FALSE,"Pacific Time","Ticketmaster","once",">2000","2-3 hours",NA,NA,"Extremely poorly-run",-1,NA,NA
FALSE,NA,FALSE,FALSE,"Eastern Time","Ticketmaster","more",">2000","6-7 hours",NA,NA,"Extremely poorly-run",-1,NA,NA
TRUE,2,FALSE,FALSE,"Central Time","Ticketmaster","none",">2000","6-7 hours",">40 minutes",7,"Extremely poorly-run",-2,2,NA
FALSE,NA,FALSE,TRUE,"Eastern Time","Ticketmaster","more",">2000","4-5 hours",NA,NA,"Extremely poorly-run",-2,NA,NA
FALSE,NA,FALSE,FALSE,"Central Time","Ticketmaster","once",">2000","6-7 hours",NA,NA,"Extremely poorly-run",-2,NA,NA
TRUE,6,FALSE,FALSE,"Pacific Time","Ticketmaster","none",">2000","<30 minutes","<10 minutes",0.35,"Extremely poorly-run",-1,1,NA
TRUE,3,FALSE,TRUE,"Central Time","Ticketmaster","more",">2000","4-5 hours","10-20 minutes",4.25,"Extremely poorly-run",-1,0,NA
FALSE,NA,FALSE,TRUE,"Pacific Time","Ticketmaster","none",">2000","1-2 hours",NA,NA,"Extremely poorly-run",-2,NA,NA
TRUE,4,FALSE,TRUE,"Pacific Time","Ticketmaster","none",">2000","1-2 hours","<10 minutes",1.1,"Extremely poorly-run",1,2,NA
FALSE,NA,FALSE,FALSE,"Eastern Time","Ticketmaster","once",">2000","5-6 hours",NA,NA,"Somewhat poorly-run",-1,NA,"Able to purchase during capital 1 presale "
TRUE,4,FALSE,TRUE,"Central Time","SeatGeek","none",">2000","1-2 hours",">40 minutes",2,"Somewhat poorly-run",1,2,NA
TRUE,2,FALSE,FALSE,"Eastern Time","Ticketmaster","none","<2000","<30 minutes","10-20 minutes",0.5,"Extremely poorly-run",-1,1,"While I was able to get in and out rather quickly when I was in to pick me tickets it was SO slow my screen was freezing and all wonky. When I was using the list clicking on seats it wasn’t showing the picture showing where that seat was located making using the list impossible. It was stressful cause I’m in a hurry yknow? So thinks working slowly and not at all sucks"
FALSE,NA,FALSE,FALSE,"Mountain Time","Ticketmaster","once",">2000","6-7 hours",NA,NA,"Extremely poorly-run",-1,NA,NA
FALSE,NA,FALSE,FALSE,"Eastern Time","Ticketmaster","once",">2000","5-6 hours",NA,NA,"Extremely poorly-run",-2,NA,NA
FALSE,NA,FALSE,TRUE,"Eastern Time","Ticketmaster","once",">2000","6-7 hours",NA,NA,"Extremely poorly-run",0,NA,NA
TRUE,2,TRUE,TRUE,"Eastern Time","Ticketmaster","none",">2000","3-4 hours","10-20 minutes",3.25,"Somewhat poorly-run",0,2,NA
FALSE,NA,FALSE,FALSE,"Central Time","Ticketmaster","none",">2000","6-7 hours",NA,NA,"Extremely poorly-run",-1,NA,NA
FALSE,NA,TRUE,FALSE,"Mountain Time","SeatGeek","none",">2000","3-4 hours",NA,NA,"Extremely poorly-run",-2,NA,NA
TRUE,2,TRUE,TRUE,"Eastern Time","Ticketmaster","none",">2000","4-5 hours",">40 minutes",5,"Extremely poorly-run",-1,2,NA
FALSE,NA,FALSE,FALSE,"Pacific Time","Ticketmaster","none",">2000","2-3 hours",NA,NA,"Extremely poorly-run",-2,NA,NA
TRUE,3,FALSE,TRUE,"Eastern Time","Ticketmaster","none",">2000","5-6 hours","<10 minutes",5.1,"Extremely poorly-run",1,1,"A family member without a code tried to join the queue just to see what happened and they were not allowed in because there wasn't a code associated with their account. I've seen people without codes blamed for backing up the queue, but the fact of the matter is Ticketmaster didn't even have the capacity for everyone they gave codes to. Ridiculous."
TRUE,6,FALSE,TRUE,"Central Time","Ticketmaster","none",">2000","4-5 hours",">40 minutes",5,"Extremely poorly-run",-1,1,"1) add how many times users had to refresh to try to ""find"" tickets
2) is that how they finally seemed to be able to purchase? 
2) Did they see different ticket options when refreshing? 

My personal experience: I was in queue at 10:01 local time and was paused from roughly 10:20 to 12:39. I was placed in to Pick Your Seats at 3:09 and wasn't able to complete a purchase until 4:28. I think I tried adding tickets to my cart 50 times before it worked and was VERY close to giving up. I refreshed a lot and kept seeing different/new ticket options when I did that, which I find strange. Thank for doing this survey! "
FALSE,NA,FALSE,TRUE,"Eastern Time","Ticketmaster","once",">2000","4-5 hours",NA,NA,"Extremely poorly-run",-2,NA,NA
TRUE,2,FALSE,FALSE,"Pacific Time","Ticketmaster","none",">2000","1-2 hours","<10 minutes",1.1,"Somewhat poorly-run",1,1,NA
TRUE,2,FALSE,TRUE,"Mountain Time","SeatGeek","none",">2000","2-3 hours","<10 minutes",2.1,"Neither well-run nor poorly-run",0,1,"Price questions "
FALSE,NA,FALSE,FALSE,"Eastern Time","Ticketmaster","more",">2000","4-5 hours",NA,NA,"Extremely poorly-run",-2,NA,NA
FALSE,NA,FALSE,FALSE,"Central Time","Ticketmaster","none",">2000","5-6 hours",NA,NA,"Extremely poorly-run",0,NA,NA
FALSE,NA,FALSE,FALSE,"Eastern Time","Ticketmaster","none",">2000","2-3 hours",NA,NA,"Extremely poorly-run",-2,NA,NA
TRUE,2,FALSE,FALSE,"Central Time","Ticketmaster","once","<2000","6-7 hours","20-40 minutes",6.5,"Extremely poorly-run",-1,1,NA
TRUE,1,FALSE,FALSE,"Eastern Time","Ticketmaster","none",">2000","2-3 hours","<10 minutes",2.1,"Somewhat poorly-run",-1,2,NA
TRUE,2,FALSE,FALSE,"Central Time","Ticketmaster","none","<2000","2-3 hours","<10 minutes",2.1,"Extremely poorly-run",-2,2,NA
TRUE,6,FALSE,FALSE,"Eastern Time","Ticketmaster","none",">2000","<30 minutes","<10 minutes",0.35,"Extremely poorly-run",1,2,NA
FALSE,NA,FALSE,FALSE,"Central Time","SeatGeek","once",">2000","7+ hours",NA,NA,"Extremely poorly-run",-2,NA,NA
TRUE,6,TRUE,FALSE,"Eastern Time","Ticketmaster","none",">2000","4-5 hours","<10 minutes",4.1,"Extremely poorly-run",-2,1,NA
TRUE,2,FALSE,TRUE,"Mountain Time","SeatGeek","none",NA,"3-4 hours","<10 minutes",3.1,"Extremely poorly-run",-1,1,NA
TRUE,4,FALSE,FALSE,"Pacific Time","Ticketmaster","none",">2000","1-2 hours","10-20 minutes",1.25,"Extremely poorly-run",-1,1,NA
FALSE,NA,FALSE,FALSE,"Central Time","Ticketmaster","none",">2000","7+ hours",NA,NA,"Extremely poorly-run",-2,NA,"We should not have had to sign up for presale (where we selected our cities) before all shows were announced. I wanted to go to the Dallas (Arlington) show, but at the time I had to sign up for presale, Taylor hadn’t announced her third show there. Because of this, I selected Dallas for my top two choices and Nashville as my third. I never would’ve selected Nashville otherwise. I received a code for my third choice of Nashville which made no sense to me - shouldn’t I have gotten my first choice as an initial Verified Fan, seeing as Dallas has the largest venue and no one had bought tickets yet to cause Dallas to sell out? It’s absurd that I was expected to pay to travel just because some incompetent online system didn’t give me the right city. I’d like to see data on who got their first choice and who didn’t, and why this may have happened. Additionally, I had selected the 5/6 Nashville show but I was given a code for the 5/7 one. I was not allowed to switch to the 5/5 or 5/6 shows in the same city, which I thought I was supposed to be able to do."
TRUE,2,FALSE,FALSE,"Central Time","Ticketmaster","once",">2000","5-6 hours",">40 minutes",6,"Extremely poorly-run",0,1,NA
TRUE,2,FALSE,FALSE,"Central Time","Ticketmaster","more",">2000","5-6 hours",">40 minutes",6,"Extremely poorly-run",-1,1,NA
FALSE,NA,FALSE,TRUE,"Eastern Time","Ticketmaster","none",">2000","3-4 hours",NA,NA,"Somewhat poorly-run",-1,NA,NA
TRUE,4,FALSE,FALSE,"Central Time","Ticketmaster","none","<2000","5-6 hours","<10 minutes",5.1,"Extremely poorly-run",-2,0,"I would like to see how long someone who got tickets has been a fan, out of curiosity as many older fans didn’t seem to get tickets. I feel like I’m extremely lucky as I didn’t have any boost (I have been a fan since Red but did not buy any merch/ could not afford Loverfest,) but was literally 781st in the queue for my date."
FALSE,NA,FALSE,TRUE,"Central Time","Ticketmaster","more",">2000","6-7 hours",NA,NA,"Extremely poorly-run",-2,NA,"I wish they would’ve required the code before entering the queue vs after, I think that would’ve helped avoid this mess"
TRUE,5,TRUE,TRUE,"Central Time","Ticketmaster","none",">2000","7+ hours","<10 minutes",7.1,"Extremely poorly-run",-2,1,NA
TRUE,2,FALSE,TRUE,"Eastern Time","Ticketmaster","none",">2000","4-5 hours","<10 minutes",4.1,"Somewhat poorly-run",-1,0,"Got tickets behind the stage, ugh. Didn’t say limited view until after purchase."
TRUE,2,FALSE,TRUE,"Central Time","Ticketmaster","none",">2000","6-7 hours","<10 minutes",6.1,"Extremely poorly-run",-1,2,NA
FALSE,NA,FALSE,TRUE,"Eastern Time","Ticketmaster","once",">2000","6-7 hours",NA,NA,"Extremely poorly-run",-2,NA,NA
FALSE,NA,FALSE,TRUE,"Eastern Time","Ticketmaster","none",">2000","4-5 hours",NA,NA,"Extremely poorly-run",-2,NA,NA
TRUE,2,TRUE,TRUE,"Eastern Time","Ticketmaster","more",">2000","4-5 hours",">40 minutes",5,"Extremely poorly-run",-2,-1,NA
FALSE,NA,FALSE,TRUE,"Central Time","Ticketmaster","none",">2000","5-6 hours",NA,NA,"Extremely poorly-run",-2,NA,NA
TRUE,6,FALSE,TRUE,"Pacific Time","Ticketmaster","none",">2000","1-2 hours","<10 minutes",1.1,"Extremely poorly-run",-1,1,"It was the most stressful day of my life"
FALSE,NA,FALSE,TRUE,"Eastern Time","Ticketmaster","none",">2000","4-5 hours",NA,NA,"Extremely poorly-run",-2,NA,NA
TRUE,6,TRUE,TRUE,"Mountain Time","SeatGeek","none",">2000","30 minutes to 1 hour","10-20 minutes",1,"Extremely poorly-run",-1,1,NA
FALSE,NA,FALSE,TRUE,"Eastern Time","Ticketmaster","none",">2000","1-2 hours",NA,NA,"Extremely poorly-run",-2,NA,"My friend that got tickets had no boost, no previous affiliation/purchases for Taylor and he got right in without even hitting the queue and had time to check out the tickets and packages and had no rush to prices or risk of them selling out of his cart"
TRUE,3,FALSE,TRUE,"Mountain Time","SeatGeek","once",NA,"2-3 hours","<10 minutes",2.1,"Extremely poorly-run",-2,1,NA
TRUE,5,FALSE,TRUE,"Eastern Time","Ticketmaster","none",">2000","<30 minutes","<10 minutes",0.35,"Somewhat well-run",1,2,"I was able to get into the ticketing around in about 10 minutes was able to re-enter after the pause get into the same date, and after another 15 minutes get into another date all on the same account and get amazing tickets each time "
TRUE,3,FALSE,FALSE,"Eastern Time","Ticketmaster","none","<2000","<30 minutes","<10 minutes",0.35,"Extremely poorly-run",-2,2,NA
TRUE,2,FALSE,TRUE,"Eastern Time","Ticketmaster","none",">2000","4-5 hours","<10 minutes",4.1,"Extremely poorly-run",-2,0,NA
FALSE,NA,FALSE,TRUE,"Pacific Time","Ticketmaster","more",">2000","1-2 hours",NA,NA,"Extremely poorly-run",-1,NA,NA
TRUE,3,FALSE,FALSE,"Central Time","Ticketmaster","once",">2000","7+ hours","<10 minutes",7.1,"Somewhat poorly-run",-1,2,NA
FALSE,NA,FALSE,FALSE,"Mountain Time","SeatGeek","more",NA,"<30 minutes",NA,NA,"Extremely poorly-run",-2,NA,NA
FALSE,NA,FALSE,FALSE,"Mountain Time","Ticketmaster","more",">2000","5-6 hours",NA,NA,"Extremely poorly-run",-1,NA,NA
TRUE,4,FALSE,TRUE,"Eastern Time","Ticketmaster","none",">2000","5-6 hours","<10 minutes",5.1,"Somewhat poorly-run",-1,2,NA
TRUE,2,FALSE,FALSE,"Central Time","Ticketmaster","none",">2000","6-7 hours","<10 minutes",6.1,"Extremely poorly-run",-1,1,NA
TRUE,6,FALSE,FALSE,"Eastern Time","Ticketmaster","none","<2000","<30 minutes","20-40 minutes",0.75,"Somewhat poorly-run",-1,2,NA
TRUE,2,FALSE,TRUE,"Eastern Time","Ticketmaster","none",">2000","5-6 hours","<10 minutes",5.1,"Extremely poorly-run",-2,1,"My code initially didn’t work and then wouldn’t go through for 5+ minutes after getting out of the queue, causing me to lose time when choosing my tickets."
FALSE,NA,FALSE,FALSE,"Central Time","Ticketmaster","more",">2000","7+ hours",NA,NA,"Extremely poorly-run",-2,NA,NA
FALSE,NA,TRUE,TRUE,"Central Time","Ticketmaster","once",">2000","5-6 hours",NA,NA,"Extremely poorly-run",-1,NA,NA
TRUE,3,TRUE,FALSE,"Eastern Time","Ticketmaster","once",">2000","4-5 hours","10-20 minutes",4.25,"Extremely poorly-run",-2,0,NA
FALSE,NA,FALSE,TRUE,"Mountain Time","SeatGeek","none",">2000","3-4 hours",NA,NA,"Extremely poorly-run",-2,NA,NA
FALSE,NA,FALSE,FALSE,"Eastern Time","Ticketmaster","more",NA,"<30 minutes",NA,NA,"Extremely poorly-run",-1,NA,"tried to join the queue and it tried to tell me i wasn’t a verified fan! so frustrating because i had an email and a text link with a code. couldn’t enter the queue at all :("
TRUE,2,FALSE,FALSE,"Central Time","Ticketmaster","none",">2000","7+ hours","<10 minutes",7.1,"Somewhat poorly-run",-2,2,"Although I had to wait 7 hours to get tickets, once I went into the buying screen, my experience was super quick, easy and no errors. I don’t have friends/family who like Taylor so I couldn’t answer the question about people I know who received or didn’t the presale code "
FALSE,NA,TRUE,TRUE,"Eastern Time","Ticketmaster","none",">2000","3-4 hours",NA,NA,"Extremely poorly-run",-1,NA,NA
TRUE,4,TRUE,FALSE,"Pacific Time","Ticketmaster","none",">2000","2-3 hours","<10 minutes",2.1,"Somewhat well-run",1,0,NA
TRUE,2,FALSE,FALSE,"Eastern Time","Ticketmaster","none",">2000","30 minutes to 1 hour","20-40 minutes",1.25,"Extremely poorly-run",-2,1,NA
TRUE,2,FALSE,TRUE,"Eastern Time","Ticketmaster","none",">2000","5-6 hours","<10 minutes",5.1,"Extremely poorly-run",-1,2,NA
TRUE,2,FALSE,TRUE,"Central Time","Ticketmaster","none",">2000","5-6 hours","<10 minutes",5.1,"Extremely poorly-run",-2,1,NA
TRUE,2,FALSE,FALSE,"Mountain Time","SeatGeek","once",">2000","5-6 hours","10-20 minutes",5.25,"Extremely poorly-run",-1,-1,NA
TRUE,2,FALSE,FALSE,"Pacific Time","Ticketmaster","none",NA,"30 minutes to 1 hour","20-40 minutes",1.25,"Extremely poorly-run",-1,2,"Were new ticket master users prioritized? I created my account specifically for this and received verified fan. It seems like a lot of people in the Reddit threads that bought tickets said they this is their first Taylor concert. Curious if Ticketmaster tried to use this for new user acquisition."
TRUE,2,FALSE,TRUE,"Eastern Time","Ticketmaster","none",">2000","6-7 hours","10-20 minutes",6.25,"Extremely poorly-run",-2,1,NA
TRUE,2,FALSE,FALSE,"Eastern Time","Ticketmaster","none","<2000","<30 minutes","<10 minutes",0.35,"Somewhat poorly-run",-1,2,"I think that it’s worth noting that no one was ever guaranteed tickets. I have no idea how I was so lucky (50th in line, checked out at 10:03am). My friends were not as lucky and upsetting as it is that they were not even given a chance to buy tickets (they weren’t chosen for presale), concert tickets are limited and never guaranteed. "
FALSE,NA,FALSE,TRUE,"Pacific Time","Ticketmaster","once",">2000","1-2 hours",NA,NA,"Extremely poorly-run",-1,NA,NA
FALSE,NA,TRUE,FALSE,"Pacific Time","Ticketmaster","none",">2000","1-2 hours",NA,NA,"Extremely poorly-run",-1,NA,NA
FALSE,NA,FALSE,FALSE,"Pacific Time","Ticketmaster","none",">2000","1-2 hours",NA,NA,"Extremely poorly-run",-2,NA,NA
TRUE,3,FALSE,TRUE,"Eastern Time","Ticketmaster","none",">2000","5-6 hours","<10 minutes",5.1,"Extremely poorly-run",-2,1,NA
FALSE,NA,TRUE,FALSE,"Central Time","Ticketmaster","more",">2000","6-7 hours",NA,NA,"Extremely poorly-run",-2,NA,NA
FALSE,NA,FALSE,TRUE,"Eastern Time","Ticketmaster","none",">2000","5-6 hours",NA,NA,"Extremely poorly-run",-1,NA,NA
TRUE,2,FALSE,FALSE,"Central Time","Ticketmaster","more","<2000","7+ hours",">40 minutes",8,"Extremely poorly-run",0,2,NA
TRUE,5,TRUE,FALSE,"Pacific Time","Ticketmaster","none",">2000","1-2 hours","<10 minutes",1.1,"Extremely poorly-run",0,1,NA
FALSE,NA,FALSE,FALSE,"Eastern Time","Ticketmaster","more",">2000","6-7 hours",NA,NA,"Extremely poorly-run",-2,NA,NA
FALSE,NA,TRUE,TRUE,"Pacific Time","Ticketmaster","none",">2000","2-3 hours",NA,NA,"Extremely poorly-run",-2,NA,NA
TRUE,4,FALSE,TRUE,"Central Time","Ticketmaster","once",">2000","4-5 hours",">40 minutes",5,"Extremely poorly-run",-2,1,NA
FALSE,NA,FALSE,FALSE,"Eastern Time","Ticketmaster","once",">2000","2-3 hours",NA,NA,"Extremely poorly-run",-2,NA,NA
FALSE,NA,FALSE,FALSE,"Pacific Time","Ticketmaster","more",">2000","3-4 hours",NA,NA,"Neither well-run nor poorly-run",-1,NA,NA
FALSE,NA,FALSE,TRUE,"Central Time","Ticketmaster","once",">2000","5-6 hours",NA,NA,"Extremely poorly-run",-2,NA,"My mom had a presale code and when she got through the queue and entered it, Ticketmaster said it was incorrect. She copied and pasted it multiple times, hand typed it multiple times, every time they said it was an incorrect code and eventually they sent her back to the queue. Capital one presale was also an absolute mess—I was in there within 15 minutes and still somehow wasn’t able to get tickets. Everything I clicked on said it was already purchased by someone else, but the tickets stayed listed the whole time I was on there (30+ mins). I feel like they had already sold out by the time I got on. This was for the Chicago shows. "
TRUE,3,FALSE,FALSE,"Pacific Time","Ticketmaster","none",">2000","30 minutes to 1 hour","10-20 minutes",1,"Extremely poorly-run",-1,1,NA
TRUE,2,FALSE,TRUE,"Central Time","Ticketmaster","once",">2000","7+ hours","20-40 minutes",7.5,"Extremely poorly-run",-1,1,NA
TRUE,2,FALSE,FALSE,"Eastern Time","Ticketmaster","once",">2000","3-4 hours","<10 minutes",3.1,"Extremely poorly-run",-2,0,NA
TRUE,2,FALSE,TRUE,"Mountain Time","SeatGeek","once",NA,"5-6 hours","20-40 minutes",5.5,"Extremely poorly-run",-1,0,NA
FALSE,NA,FALSE,TRUE,"Central Time","Ticketmaster","more",">2000","7+ hours",NA,NA,"Extremely poorly-run",-2,NA,NA
TRUE,2,FALSE,FALSE,"Pacific Time","Ticketmaster","none",">2000","1-2 hours","<10 minutes",1.1,"Neither well-run nor poorly-run",1,1,NA
TRUE,3,FALSE,TRUE,"Eastern Time","Ticketmaster","none",">2000","<30 minutes","20-40 minutes",0.75,"Extremely poorly-run",1,1,NA
FALSE,NA,FALSE,TRUE,"Central Time","Ticketmaster","once",">2000","6-7 hours",NA,NA,"Extremely poorly-run",-2,NA,NA
FALSE,NA,FALSE,FALSE,"Eastern Time","Ticketmaster","once",">2000","4-5 hours",NA,NA,"Extremely poorly-run",-2,NA,NA
TRUE,2,FALSE,TRUE,"Central Time","Ticketmaster","more",">2000","7+ hours",">40 minutes",8,"Extremely poorly-run",-2,1,NA
FALSE,NA,FALSE,FALSE,"Eastern Time","Ticketmaster","none",">2000","5-6 hours",NA,NA,"Extremely poorly-run",-2,NA,NA
TRUE,2,FALSE,TRUE,"Central Time","Ticketmaster","more",">2000","6-7 hours","<10 minutes",6.1,"Extremely poorly-run",-2,1,NA
FALSE,NA,FALSE,FALSE,"Eastern Time","Ticketmaster","none",">2000","1-2 hours",NA,NA,"Extremely poorly-run",-2,NA,"I got in through the queue but was told my code was incorrect even though it wasn't. Beyond frustrating to see all the options and not be able to buy a single one because of their errors. "
FALSE,NA,FALSE,FALSE,"Pacific Time","Ticketmaster","more",">2000","1-2 hours",NA,NA,"Extremely poorly-run",-2,NA,NA
TRUE,2,FALSE,TRUE,"Central Time","Ticketmaster","more",">2000","5-6 hours",">40 minutes",6,"Extremely poorly-run",-1,1,NA
FALSE,NA,TRUE,FALSE,"Eastern Time","Ticketmaster","once",">2000","3-4 hours",NA,NA,"Extremely poorly-run",-2,NA,NA
TRUE,1,TRUE,TRUE,"Eastern Time","Ticketmaster","once",">2000","7+ hours","<10 minutes",7.1,"Extremely poorly-run",-2,1,NA
FALSE,NA,FALSE,TRUE,"Pacific Time","Ticketmaster","more",">2000","2-3 hours",NA,NA,"Extremely poorly-run",-2,NA,NA
TRUE,6,TRUE,TRUE,"Central Time","SeatGeek","none",NA,"4-5 hours","<10 minutes",4.1,"Somewhat poorly-run",-2,1,"I participated in the VF sale through seat geek. Although that experience in itself was frustrating (for example, I joined the queue ahead of someone using the same Wi-Fi and she was able to purchase tickets 3 hours before I was), I was floored at how terrible the ticketmaster experience was compared to seat geek when I tried to participate in the capital one sale. "
FALSE,NA,TRUE,TRUE,"Eastern Time","Ticketmaster","once",">2000","2-3 hours",NA,NA,"Extremely poorly-run",-2,NA,NA
TRUE,2,FALSE,TRUE,"Eastern Time","Ticketmaster","once",">2000","4-5 hours",">40 minutes",5,"Extremely poorly-run",-1,1,"I had a boost and my friends who also purchased did not have a boost "
TRUE,4,FALSE,TRUE,"Central Time","Ticketmaster","none",">2000","5-6 hours","<10 minutes",5.1,"Extremely poorly-run",-2,2,NA
TRUE,4,FALSE,TRUE,"Eastern Time","Ticketmaster","none",">2000","<30 minutes","<10 minutes",0.35,"Extremely poorly-run",-1,2,NA
FALSE,NA,FALSE,TRUE,"Central Time","Ticketmaster","more",">2000","6-7 hours",NA,NA,"Extremely poorly-run",-2,NA,NA
TRUE,1,TRUE,FALSE,"Pacific Time","Ticketmaster","none",">2000","2-3 hours","10-20 minutes",2.25,"Somewhat poorly-run",0,2,NA
TRUE,3,FALSE,FALSE,"Eastern Time","Ticketmaster","none",">2000","2-3 hours","<10 minutes",2.1,"Extremely poorly-run",1,2,NA
TRUE,4,FALSE,FALSE,"Mountain Time","SeatGeek","once",NA,"4-5 hours","20-40 minutes",4.5,"Somewhat poorly-run",1,1,NA
FALSE,NA,TRUE,FALSE,"Pacific Time","Ticketmaster","none",">2000","30 minutes to 1 hour",NA,NA,"Extremely poorly-run",-2,NA,NA
TRUE,2,FALSE,TRUE,"Pacific Time","Ticketmaster","none",">2000","1-2 hours","10-20 minutes",1.25,"Extremely poorly-run",-1,1,NA
TRUE,2,FALSE,FALSE,"Pacific Time","Ticketmaster","none",">2000","3-4 hours","10-20 minutes",3.25,"Extremely poorly-run",-1,1,NA
TRUE,2,FALSE,FALSE,"Pacific Time","Ticketmaster","none",">2000","<30 minutes","<10 minutes",0.35,"Somewhat poorly-run",-1,2,NA
TRUE,2,FALSE,TRUE,"Central Time","Ticketmaster","more",">2000","6-7 hours",">40 minutes",7,"Extremely poorly-run",-2,1,NA
FALSE,NA,FALSE,FALSE,"Eastern Time","Ticketmaster","none",">2000","3-4 hours",NA,NA,"Extremely poorly-run",-2,NA,NA
FALSE,NA,FALSE,TRUE,"Pacific Time","Ticketmaster","more",">2000","2-3 hours",NA,NA,"Extremely poorly-run",-2,NA,NA
FALSE,NA,FALSE,FALSE,"Pacific Time","Ticketmaster","once",">2000","30 minutes to 1 hour",NA,NA,"Extremely poorly-run",-2,NA,NA
TRUE,2,FALSE,TRUE,"Eastern Time","Ticketmaster","none",">2000","4-5 hours",">40 minutes",5,"Extremely poorly-run",-2,1,NA
FALSE,NA,FALSE,FALSE,"Mountain Time","SeatGeek","none",NA,"4-5 hours",NA,NA,"Extremely poorly-run",-1,NA,NA
FALSE,NA,FALSE,TRUE,"Mountain Time","Ticketmaster","none",">2000","3-4 hours",NA,NA,"Extremely poorly-run",-1,NA,NA
TRUE,6,FALSE,FALSE,"Eastern Time","Ticketmaster","once",">2000","6-7 hours","10-20 minutes",6.25,"Extremely poorly-run",-2,1,"If people were asked to verify if they were a bot through a test of some kind. And also when people were told to put in their codes(I think to get into the queue you should have been told to enter your code)"
FALSE,NA,FALSE,TRUE,"Eastern Time","Ticketmaster","once",">2000","6-7 hours",NA,NA,"Extremely poorly-run",-2,NA,NA
TRUE,2,FALSE,TRUE,"Eastern Time","Ticketmaster","none",">2000","5-6 hours","10-20 minutes",5.25,"Extremely poorly-run",-2,0,"My boost def didnt work"
TRUE,6,FALSE,TRUE,"Mountain Time","Ticketmaster","none",">2000","1-2 hours","<10 minutes",1.1,"Somewhat well-run",1,1,NA
TRUE,2,FALSE,TRUE,"Eastern Time","Ticketmaster","none",">2000","3-4 hours","<10 minutes",3.1,"Extremely poorly-run",0,1,NA
FALSE,NA,TRUE,FALSE,"Eastern Time","Ticketmaster","more",">2000","2-3 hours",NA,NA,"Extremely poorly-run",-2,NA,NA
TRUE,3,FALSE,FALSE,"Eastern Time","Ticketmaster","once",">2000","30 minutes to 1 hour","<10 minutes",0.85,"Somewhat poorly-run",0,2,NA
FALSE,NA,FALSE,TRUE,"Eastern Time","Ticketmaster","more",">2000","5-6 hours",NA,NA,"Extremely poorly-run",-2,NA,"I waited in line for five hours and was kicked out when I got to the front of the line. My sister in law with zero boosts, zero history of seeing Taylor, was Abe to in and purchase tickets. She entered the queue AFTER I did. "
FALSE,NA,NA,NA,"Eastern Time","Ticketmaster","once",">2000","4-5 hours",NA,NA,"Extremely poorly-run",-2,NA,NA
FALSE,NA,FALSE,TRUE,"Eastern Time","Ticketmaster","more",">2000","1-2 hours",NA,NA,"Extremely poorly-run",-2,NA,NA
FALSE,NA,NA,NA,"Eastern Time","Ticketmaster","more",">2000","7+ hours",NA,NA,"Extremely poorly-run",-2,NA,NA
FALSE,NA,FALSE,FALSE,"Eastern Time","Ticketmaster","more",">2000","3-4 hours",NA,NA,"Extremely well-run",-2,NA,NA
TRUE,2,FALSE,TRUE,"Eastern Time","Ticketmaster","none","<2000","<30 minutes","<10 minutes",0.35,"Neither well-run nor poorly-run",1,2,"Considering how shitty it was for people overall, I'm honestly amazed it was so smooth for me. I realize I'm in the minority here and I'm very lucky for that, but I do feel bad for the people who weren't as lucky as I was."
FALSE,NA,FALSE,FALSE,"Eastern Time","Ticketmaster","none",">2000","2-3 hours",NA,NA,"Extremely poorly-run",-2,NA,NA
FALSE,NA,FALSE,FALSE,"Eastern Time","Ticketmaster","more",">2000","4-5 hours",NA,NA,"Extremely poorly-run",-2,NA,NA
TRUE,3,FALSE,TRUE,"Central Time","Ticketmaster","more",">2000","6-7 hours","20-40 minutes",6.5,"Extremely poorly-run",-2,2,NA
TRUE,2,FALSE,FALSE,"Pacific Time","Ticketmaster","none",">2000","<30 minutes","10-20 minutes",0.5,"Extremely poorly-run",-1,2,"They should have released way more tickets than invites over multiple presale rounds so it wasn’t such a frenzied bloodbath trying to pick seats. i’m sure they did it this way on purpose but it was in such bad faith and made it so unnecessarily stressful. They know the shows will sell out no matter what, it didn’t need to happen in two days. Also the seat selection page was slow and clunky and a pain to navigate."
FALSE,NA,FALSE,FALSE,"Mountain Time","Ticketmaster","none",">2000","6-7 hours",NA,NA,"Extremely poorly-run",-2,NA,NA
TRUE,6,TRUE,TRUE,"Eastern Time","Ticketmaster","none",">2000","2-3 hours","<10 minutes",2.1,"Neither well-run nor poorly-run",2,1,"I has a pretty easy experience, similar to reputation/loverfest , i seem to be the minority but overall i had a good experience getting tickets for my friends and i"
TRUE,6,FALSE,TRUE,"Eastern Time","Ticketmaster","none",">2000","4-5 hours","<10 minutes",4.1,"Extremely poorly-run",-1,1,NA
TRUE,3,NA,NA,"Eastern Time","Ticketmaster","none",">2000","<30 minutes","<10 minutes",0.35,"Extremely poorly-run",-2,1,NA
TRUE,4,FALSE,TRUE,"Eastern Time","Ticketmaster","none",">2000","6-7 hours","<10 minutes",6.1,"Extremely poorly-run",-1,1,NA
FALSE,NA,FALSE,TRUE,"Pacific Time","Ticketmaster","once",">2000","1-2 hours",NA,NA,"Extremely poorly-run",-2,NA,NA
FALSE,NA,FALSE,FALSE,"Eastern Time","Ticketmaster","none",">2000","7+ hours",NA,NA,"Extremely poorly-run",-2,NA,"I had several of my friends/family register for presale. I’ve listened to Taylor since I was 11. Registered on Taylor nation for as long as possible. In the top .01% of listeners on Spotify. i had amazing tickets to lover fest. I got no boost. I got no presale code. My friend and grandmother both got VF Presale codes, neither of whom listen to Taylor Swift. Much less go to her concert. I can only imagine how many scalpers  and bots bought tickets insuring presales. Now there aren’t enough tickets for real fans, unless they can pay over $1000 for each ticket. Incredibly frustrating experience all around from Ticketmaster. I know this is not how Taylor Swift treats her fans. "
TRUE,6,FALSE,FALSE,"Eastern Time","Ticketmaster","none",">2000","2-3 hours","<10 minutes",2.1,"Extremely poorly-run",-1,1,NA
FALSE,NA,TRUE,FALSE,"Eastern Time","Ticketmaster","more",">2000","3-4 hours",NA,NA,"Extremely poorly-run",-2,NA,NA
TRUE,6,TRUE,FALSE,"Eastern Time","Ticketmaster","none",">2000","5-6 hours","<10 minutes",5.1,"Extremely poorly-run",-1,1,NA
TRUE,2,FALSE,FALSE,"Eastern Time","Ticketmaster","none",">2000","<30 minutes","<10 minutes",0.35,"Extremely poorly-run",1,2,NA
FALSE,NA,TRUE,TRUE,"Eastern Time","Ticketmaster","none",">2000","4-5 hours",NA,NA,"Extremely poorly-run",-2,NA,NA
FALSE,NA,FALSE,FALSE,"Mountain Time","Ticketmaster","none",">2000","7+ hours",NA,NA,"Extremely poorly-run",-1,NA,"Where/when will you be sharing the results?"
FALSE,NA,FALSE,FALSE,"Eastern Time","Ticketmaster","more",">2000","4-5 hours",NA,NA,"Extremely poorly-run",-2,NA,NA
FALSE,NA,FALSE,TRUE,"Eastern Time","Ticketmaster","none",">2000","<30 minutes",NA,NA,"Extremely poorly-run",-2,NA,NA
TRUE,2,TRUE,TRUE,"Eastern Time","Ticketmaster","more",">2000","5-6 hours",">40 minutes",6,"Neither well-run nor poorly-run",-1,1,NA
TRUE,4,FALSE,TRUE,"Pacific Time","Ticketmaster","none",">2000","2-3 hours",">40 minutes",3,"Extremely poorly-run",-1,0,NA
FALSE,NA,FALSE,TRUE,"Eastern Time","Ticketmaster","none",">2000","4-5 hours",NA,NA,"Extremely poorly-run",-2,NA,NA
FALSE,NA,FALSE,TRUE,"Eastern Time","Ticketmaster","none",">2000","1-2 hours",NA,NA,"Extremely poorly-run",-2,NA,NA
FALSE,NA,FALSE,FALSE,"Eastern Time","Ticketmaster","more",">2000","6-7 hours",NA,NA,"Extremely poorly-run",-2,NA,NA
FALSE,NA,FALSE,TRUE,"Central Time","Ticketmaster","none",">2000","6-7 hours",NA,NA,"Extremely poorly-run",-2,NA,NA
FALSE,NA,FALSE,FALSE,"Pacific Time","Ticketmaster","none",">2000","30 minutes to 1 hour",NA,NA,"Extremely poorly-run",-2,NA,"Definitely want to see face value prices to know what resellera not to buy from if it comes down to that. Interested in finding out if Swifties who ended up with extra tickets sold them at face value. How many swifties ended up with extra tickets "
FALSE,NA,FALSE,TRUE,"Central Time","Ticketmaster","none",">2000","5-6 hours",NA,NA,"Extremely poorly-run",-1,NA,NA
TRUE,4,FALSE,TRUE,"Eastern Time","Ticketmaster","once",">2000","6-7 hours",">40 minutes",7,"Extremely poorly-run",-2,1,NA
TRUE,6,FALSE,FALSE,"Eastern Time","Ticketmaster","none",">2000","30 minutes to 1 hour","20-40 minutes",1.25,"Somewhat poorly-run",-1,2,NA
TRUE,3,FALSE,TRUE,"Eastern Time","Ticketmaster","none","<2000","30 minutes to 1 hour","10-20 minutes",1,"Somewhat poorly-run",1,1,NA
FALSE,NA,FALSE,TRUE,"Eastern Time","Ticketmaster","once",">2000","2-3 hours",NA,NA,"Extremely poorly-run",-2,NA,"I’d love to learn more about the concept of bots and scalping and if there’s anything that can be done or if that’s all above us as consumers. I’ve heard that most of the tickets weren’t even available when it came time for people to get into the queue because “scammers” had set timers to automatically buy them up. I’m not sure if we can get research on this but I think it’s so valuable when trying to understand "
TRUE,6,FALSE,TRUE,"Central Time","SeatGeek","none",">2000","3-4 hours","10-20 minutes",3.25,"Extremely poorly-run",-2,-1,NA
TRUE,3,FALSE,FALSE,"Eastern Time","Ticketmaster","more",">2000","3-4 hours",">40 minutes",4,"Extremely poorly-run",-2,1,"Had clicked purchase for three tickets, as payment was processing the Ticketmaster cite crashed. Four hours later I was able to get worse seats for double the price I saw with the original tickets I had selected. I’m very grateful to get tickets but it was a shit show and gave me multiple anxiety attacks"
FALSE,NA,FALSE,FALSE,"Mountain Time","Ticketmaster","once",">2000","6-7 hours",NA,NA,"Extremely poorly-run",-2,NA,NA
TRUE,4,FALSE,TRUE,"Central Time","Ticketmaster","once",">2000","7+ hours",">40 minutes",8,"Extremely poorly-run",-1,2,"Do you think it’s the fault of Ticketmaster, Taylor Swift, or just the result of over crowding the system. (can choose more than one answer) .. i’m just curious peoples overall opinion on this. "
TRUE,2,TRUE,TRUE,"Mountain Time","SeatGeek","once",NA,"3-4 hours",">40 minutes",4,"Extremely poorly-run",-2,1,NA
FALSE,NA,FALSE,FALSE,"Eastern Time","Ticketmaster","more",">2000","7+ hours",NA,NA,"Extremely poorly-run",-2,NA,NA
TRUE,2,FALSE,FALSE,"Eastern Time","Ticketmaster","none",">2000","4-5 hours","10-20 minutes",4.25,"Extremely poorly-run",-2,1,NA
TRUE,1,FALSE,FALSE,"Eastern Time","Ticketmaster","none",">2000","<30 minutes","<10 minutes",0.35,"Extremely poorly-run",-2,2,NA
FALSE,NA,TRUE,TRUE,"Eastern Time","Ticketmaster","more",">2000","7+ hours",NA,NA,"Extremely poorly-run",-2,NA,"Just for additional context, I had Loverfest 6th row seats and I’ve spent 3k+ this year in the TS merch store (ridiculous, I know).  I bought Anti Hero singles, numerous copies of Midnights and countless other items.  Coworkers bought one item and had the TN boost (another coworker bought nothing and had it) and they literally made it into the waiting room AFTER me and completed their purchases in <30 minutes (at 10:27am during Verified Fan).  I spent the entire day in queue with my multiple boosts and ridiculous $$ spent on merch and when I finally made it through the queue I received error upon error until all the tickets were gone.  It was a devastating experience.  "
FALSE,NA,FALSE,FALSE,"Pacific Time","Ticketmaster",NA,NA,NA,NA,NA,"Extremely poorly-run",-2,NA,NA
FALSE,NA,TRUE,TRUE,"Eastern Time","Ticketmaster","none",">2000","3-4 hours",NA,NA,"Extremely poorly-run",-2,NA,NA
FALSE,NA,FALSE,TRUE,"Central Time","Ticketmaster","more",">2000","4-5 hours",NA,NA,"Extremely poorly-run",-1,NA,"kept getting errors when i wanted to check out. person who bought my tickets was 2500th in line despite having no boosts. "
FALSE,NA,FALSE,TRUE,"Eastern Time","Ticketmaster","once",">2000","2-3 hours",NA,NA,"Extremely poorly-run",-2,NA,NA
TRUE,2,TRUE,FALSE,"Mountain Time","SeatGeek","none",NA,"1-2 hours","<10 minutes",1.1,"Extremely poorly-run",-1,1,NA
FALSE,NA,FALSE,TRUE,"Eastern Time","Ticketmaster","more",">2000","5-6 hours",NA,NA,"Extremely poorly-run",-2,NA,NA
FALSE,NA,FALSE,FALSE,"Eastern Time","Ticketmaster","more",">2000","2-3 hours",NA,NA,"Extremely poorly-run",-2,NA,NA
TRUE,2,FALSE,TRUE,"Eastern Time","Ticketmaster","none",">2000","2-3 hours","<10 minutes",2.1,"Extremely poorly-run",-1,1,NA
TRUE,2,FALSE,TRUE,"Eastern Time","Ticketmaster","once",">2000","3-4 hours",">40 minutes",4,"Extremely poorly-run",-1,0,"For capital one, I was in to the ticket selection within 15 minutes of being in the queue but then got so many errors and codes I couldn’t purchase anything. It was even worse than the verified fan if that’s even possible. "
FALSE,NA,FALSE,TRUE,"Eastern Time","Ticketmaster","once",">2000","1-2 hours",NA,NA,"Extremely poorly-run",-2,NA,NA
FALSE,NA,FALSE,FALSE,"Eastern Time","Ticketmaster","more",">2000","5-6 hours",NA,NA,"Extremely poorly-run",-2,NA,NA
TRUE,4,FALSE,FALSE,"Eastern Time","Ticketmaster","none",">2000","4-5 hours","<10 minutes",4.1,"Extremely poorly-run",-2,2,NA
TRUE,2,FALSE,FALSE,"Central Time","Ticketmaster","none",">2000","6-7 hours","<10 minutes",6.1,"Somewhat poorly-run",-1,1,NA
FALSE,NA,FALSE,TRUE,"Eastern Time","Ticketmaster","none",">2000","4-5 hours",NA,NA,"Extremely poorly-run",-2,NA,"Add a part if you were able to participate in the Capital One Presale, and also if you used multiple accounts for Verified Fan. "
FALSE,NA,FALSE,TRUE,"Eastern Time","Ticketmaster","more",">2000","7+ hours",NA,NA,"Extremely poorly-run",-1,NA,NA
FALSE,NA,FALSE,TRUE,"Pacific Time","Ticketmaster","more",">2000","7+ hours",NA,NA,"Extremely poorly-run",-2,NA,NA
FALSE,NA,TRUE,TRUE,"Pacific Time","Ticketmaster","none",">2000","5-6 hours",NA,NA,"Extremely poorly-run",-2,NA,NA
FALSE,NA,TRUE,TRUE,"Eastern Time","Ticketmaster","none",">2000","5-6 hours",NA,NA,"Extremely poorly-run",-2,NA,NA
TRUE,4,FALSE,FALSE,"Central Time","Ticketmaster","more",">2000","4-5 hours","20-40 minutes",4.5,"Extremely poorly-run",-1,1,NA
TRUE,2,FALSE,FALSE,"Central Time","Ticketmaster","none","<2000","4-5 hours","20-40 minutes",4.5,"Extremely poorly-run",-1,1,NA
FALSE,NA,FALSE,TRUE,"Central Time","Ticketmaster","once",">2000","5-6 hours",NA,NA,"Extremely poorly-run",-2,NA,NA
TRUE,3,FALSE,TRUE,"Central Time","Ticketmaster","none",">2000","4-5 hours","<10 minutes",4.1,"Extremely poorly-run",-2,1,"I would be interested in the amount of people who felt like they had to buy VIP tickets, bought them and now that they have the tickets they say “obstructed view” which was not indicated AT PURCHASE. "
TRUE,5,FALSE,TRUE,"Eastern Time","Ticketmaster","none",">2000","3-4 hours","<10 minutes",3.1,"Extremely poorly-run",-1,1,NA
FALSE,NA,FALSE,FALSE,"Eastern Time","Ticketmaster","once",">2000","4-5 hours",NA,NA,"Extremely poorly-run",-2,NA,NA
TRUE,2,FALSE,TRUE,"Eastern Time","Ticketmaster","none",">2000","5-6 hours","<10 minutes",5.1,"Extremely poorly-run",2,1,NA
FALSE,NA,FALSE,TRUE,"Central Time","Ticketmaster","more",">2000","7+ hours",NA,NA,"Extremely poorly-run",-2,NA,NA
FALSE,NA,TRUE,TRUE,"Eastern Time","Ticketmaster","more",">2000","2-3 hours",NA,NA,"Extremely poorly-run",-2,NA,"I’m just sad :("
TRUE,4,TRUE,TRUE,"Eastern Time","Ticketmaster","once",">2000","6-7 hours",">40 minutes",7,"Extremely poorly-run",-2,0,NA
FALSE,NA,FALSE,TRUE,"Central Time","Ticketmaster","more",">2000","7+ hours",NA,NA,"Extremely poorly-run",1,NA,NA
TRUE,4,FALSE,FALSE,"Mountain Time","Ticketmaster","once",">2000","6-7 hours","20-40 minutes",6.5,"Extremely poorly-run",-2,1,"I also had an error once where I got tickets in my cart, but the purchase page refused to load. I would refresh and see it for literally 1-5 seconds before it vanished. I tried multiple times to complete my purchase before I ultimately timed out "
TRUE,1,FALSE,TRUE,"Mountain Time","SeatGeek","none",">2000","4-5 hours","10-20 minutes",4.25,"Extremely poorly-run",-2,0,NA
FALSE,NA,FALSE,FALSE,"Eastern Time","Ticketmaster","none",">2000","5-6 hours",NA,NA,"Extremely poorly-run",-2,NA,"I received a VF code but on the day of sale, TM said I wasn’t a verified fan"
FALSE,NA,FALSE,FALSE,"Eastern Time","Ticketmaster","more",NA,"1-2 hours",NA,NA,"Extremely poorly-run",-2,NA,NA
FALSE,NA,FALSE,TRUE,"Eastern Time","Ticketmaster","none",">2000","3-4 hours",NA,NA,"Extremely poorly-run",-1,NA,NA
TRUE,3,TRUE,FALSE,"Eastern Time","Ticketmaster","none",">2000","4-5 hours","<10 minutes",4.1,"Extremely poorly-run",-1,1,NA
FALSE,NA,FALSE,TRUE,"Eastern Time","Ticketmaster","once",">2000","6-7 hours",NA,NA,"Extremely poorly-run",-2,NA,"Ticketmaster has been doing this scam for a long time. My mom was an avid concert-goer and in the 1980s-1990s, Ticketmaster did a similar thing to her, and other people. Ticketmaster charges ridiculous fees to them as well. Let's just say I am glad to see Ticketmaster choked up and now in the process of being shut down"
FALSE,NA,FALSE,FALSE,"Eastern Time","Ticketmaster","none",">2000","4-5 hours",NA,NA,"Extremely poorly-run",-2,NA,"I had my dad and best friend sign up for presale codes. Both of them got codes, and I didn’t, and I had the Taylor Nation boost. it was so odd "
TRUE,4,TRUE,TRUE,"Mountain Time","Ticketmaster","none",">2000","5-6 hours","<10 minutes",5.1,"Extremely poorly-run",-1,2,NA
TRUE,2,FALSE,FALSE,"Eastern Time","Ticketmaster","none","<2000","<30 minutes","10-20 minutes",0.5,"Extremely poorly-run",-2,2,"Although I had extreme luck with the presale and am happy with my personal experience, I think the process was horribly run and unfair to the majority of fans. "
TRUE,4,NA,NA,"Eastern Time","Ticketmaster","none",">2000","2-3 hours","<10 minutes",2.1,"Somewhat well-run",2,2,"I’ve been to every TS concert with my kids.  Every TS concert sells out.  I completely expected there to be issues with Ticketmaster.  I was happy I got tickets.  I’ve been a verified fan since her first TS concert at Gillette.   She has a huge fan base.  It’s to be expected that not everyone will get tickets.  I’m not sure if Ticketmaster could have done anything different.  I do question how a reseller like stub hub has so many tickets and they can sell them for 100000x face value.  How does that happen.  Fans should have the option before resellers. That’s what needs to be looked at in my opinion.  Thank you!  "
TRUE,2,FALSE,FALSE,"Central Time","Ticketmaster","once",">2000","7+ hours","20-40 minutes",7.5,"Extremely poorly-run",-2,1,"I reached out to Ticketmaster various times (via email, phone call, dm and public tweet) and never got a response or had my questions answered but was still charged over a hundred dollars in service fees, I’m happy I got tickets but I feel like that’s fn ridiculous lol"
FALSE,NA,FALSE,FALSE,"Central Time","Ticketmaster","more",">2000","7+ hours",NA,NA,"Extremely poorly-run",-2,NA,"i got on at 9:30 am and didn’t get
through until 5 and by then the only seat left we’re behind the stage "
TRUE,3,FALSE,TRUE,"Central Time","Ticketmaster","once","<2000","6-7 hours","10-20 minutes",6.25,"Extremely poorly-run",-2,2,NA
TRUE,3,FALSE,FALSE,"Eastern Time","Ticketmaster","none",">2000","5-6 hours","<10 minutes",5.1,"Extremely poorly-run",-1,2,"I'd be interested to know the success of the map vs the side panel. Once I got in, I immediately clicked near the general section I wanted, saw a great row available, sped clicked on seats on the map and checked out without barely even looking at anything else. I didn't review anything until the tickets were secure in my cart. I never got any errors doing it that way. Most of the people missing out seemed to be clicking on the best available options, which kept disappearing"
TRUE,2,FALSE,TRUE,"Mountain Time","SeatGeek","none",NA,"2-3 hours","<10 minutes",2.1,"Extremely poorly-run",-1,1,NA
TRUE,2,FALSE,FALSE,"Eastern Time","Ticketmaster","none",">2000","<30 minutes","10-20 minutes",0.5,"Extremely well-run",1,2,NA
FALSE,NA,FALSE,FALSE,"Eastern Time","Ticketmaster","none",">2000","30 minutes to 1 hour",NA,NA,"Extremely poorly-run",-1,NA,NA
TRUE,2,TRUE,TRUE,"Pacific Time","Ticketmaster","none",">2000","1-2 hours","<10 minutes",1.1,"Somewhat well-run",1,1,NA
FALSE,NA,FALSE,TRUE,"Central Time","Ticketmaster","more",">2000","6-7 hours",NA,NA,"Extremely poorly-run",-2,NA,NA
FALSE,NA,FALSE,TRUE,"Eastern Time","Ticketmaster","more",">2000","6-7 hours",NA,NA,"Extremely poorly-run",-1,NA,NA
TRUE,2,FALSE,TRUE,"Central Time","Ticketmaster","none",">2000","4-5 hours",">40 minutes",5,"Extremely poorly-run",-2,2,NA
TRUE,6,FALSE,FALSE,"Pacific Time","Ticketmaster","more",">2000","7+ hours",">40 minutes",8,"Extremely poorly-run",-2,-1,NA
FALSE,NA,FALSE,TRUE,"Eastern Time","Ticketmaster","once",">2000","7+ hours",NA,NA,"Extremely poorly-run",-2,NA,NA
FALSE,NA,FALSE,FALSE,"Eastern Time","Ticketmaster","once",">2000","4-5 hours",NA,NA,"Somewhat poorly-run",1,NA,NA
TRUE,2,FALSE,FALSE,"Pacific Time","Ticketmaster","once","<2000","2-3 hours","10-20 minutes",2.25,"Extremely poorly-run",-2,1,NA
FALSE,NA,FALSE,TRUE,"Pacific Time","Ticketmaster","none",">2000","30 minutes to 1 hour",NA,NA,"Extremely poorly-run",-2,NA,NA
TRUE,2,FALSE,FALSE,"Pacific Time","Ticketmaster","more",">2000","30 minutes to 1 hour",">40 minutes",1.75,"Extremely poorly-run",0,0,NA
TRUE,2,FALSE,TRUE,"Central Time","Ticketmaster","more",">2000","5-6 hours","20-40 minutes",5.5,"Extremely poorly-run",-2,2,NA
FALSE,NA,TRUE,FALSE,"Eastern Time","Ticketmaster","once",">2000","4-5 hours",NA,NA,"Extremely poorly-run",-2,NA,"I had amazing loverfest seats, so it’s disheartening that there wasn’t a separate presale for those ticket holders."
TRUE,5,FALSE,TRUE,"Eastern Time","Ticketmaster","none",">2000","4-5 hours","<10 minutes",4.1,"Somewhat poorly-run",1,2,NA
TRUE,1,FALSE,TRUE,"Eastern Time","Ticketmaster","once",">2000","5-6 hours","<10 minutes",5.1,"Somewhat poorly-run",1,2,NA
TRUE,2,FALSE,FALSE,"Pacific Time","Ticketmaster","none",">2000","<30 minutes","20-40 minutes",0.75,"Extremely poorly-run",-2,0,NA
FALSE,NA,FALSE,FALSE,"Eastern Time","Ticketmaster","more",">2000","4-5 hours",NA,NA,"Extremely poorly-run",-2,NA,NA
TRUE,2,FALSE,TRUE,"Eastern Time","Ticketmaster","none",">2000","5-6 hours","<10 minutes",5.1,"Extremely poorly-run",-2,2,NA
FALSE,NA,FALSE,FALSE,"Eastern Time","Ticketmaster","more",">2000","4-5 hours",NA,NA,"Extremely poorly-run",-2,NA,NA
TRUE,5,TRUE,TRUE,"Eastern Time","Ticketmaster","more",">2000","5-6 hours",">40 minutes",6,"Extremely poorly-run",-1,0,NA
FALSE,NA,TRUE,TRUE,"Eastern Time","Ticketmaster","more",">2000","3-4 hours",NA,NA,"Extremely poorly-run",-2,NA,NA
TRUE,2,FALSE,FALSE,"Eastern Time","Ticketmaster","none",">2000","5-6 hours","<10 minutes",5.1,"Extremely poorly-run",-1,1,NA
TRUE,2,FALSE,TRUE,"Central Time","Ticketmaster","more",">2000","5-6 hours",">40 minutes",6,"Extremely poorly-run",0,1,"Did you register for pre-sale with more than one email/phone number?
How many? How many got presale codes? And how many accounts did you use to buy tickets?

I used family phone numbers and other personal emails. Registered 5 ticketmaster accounts (with various combinations of preferred shows all in Central time zone). Three got codes (2 waitlisted), only one had received a ""boost"".
I only used one of the codes and only bought 2 tickets."
TRUE,3,FALSE,FALSE,"Eastern Time","Ticketmaster","more",">2000","4-5 hours",">40 minutes",5,"Extremely poorly-run",-2,-1,NA
FALSE,NA,FALSE,FALSE,"Eastern Time","Ticketmaster","more",">2000","5-6 hours",NA,NA,"Extremely poorly-run",-2,NA,NA
FALSE,NA,FALSE,FALSE,"Eastern Time","Ticketmaster","none",">2000","1-2 hours",NA,NA,"Extremely poorly-run",-1,NA,NA
TRUE,2,FALSE,TRUE,"Eastern Time","Ticketmaster","none",">2000","4-5 hours","<10 minutes",4.1,"Somewhat poorly-run",-1,1,"I would say I didn’t have the worst experience but it was definitely based on pure luck. I had been to rep prior and felt I had to do a lot more ground work to get my tickets (which I had no problem with, I found it fun!) I was very lucky to get tickets but I also made sure to buy merch and CDs from her store as I assumed they played a role in getting tickets like they did for rep. I was right in the long run, but I’m honestly not sure how much of an influence it truly has."
TRUE,4,FALSE,TRUE,"Central Time","Ticketmaster","more",">2000","7+ hours","10-20 minutes",7.25,"Extremely poorly-run",-1,-1,NA
TRUE,2,FALSE,TRUE,"Eastern Time","Ticketmaster","none",">2000","30 minutes to 1 hour",">40 minutes",1.75,"Extremely poorly-run",-2,1,NA
FALSE,NA,FALSE,TRUE,"Eastern Time","Ticketmaster","more",">2000","30 minutes to 1 hour",NA,NA,"Extremely poorly-run",-2,NA,"Please do the capital one sale experience as that one was EXTREMELY terrible in comparison to the verified fan sale. I waited in the queue for 2 hours and used developer tools for this one and only moved up by 200 people in TWO HOURS and then they sent out all tickets were gone. "
TRUE,4,FALSE,TRUE,"Central Time","Ticketmaster","none",">2000","4-5 hours","10-20 minutes",4.25,"Somewhat well-run",1,2,NA
FALSE,NA,FALSE,TRUE,"Central Time","Ticketmaster","none",">2000","4-5 hours",NA,NA,"Extremely poorly-run",-1,NA,NA
FALSE,NA,FALSE,TRUE,"Eastern Time","Ticketmaster","once",">2000","2-3 hours",NA,NA,"Extremely poorly-run",-1,NA,NA
FALSE,NA,FALSE,FALSE,"Central Time","Ticketmaster","once",">2000","5-6 hours",NA,NA,"Extremely poorly-run",-2,NA,"The amount of times tickets were put into my ticketmaster cart and then “unavailable” on checkout was frustrating. I’m thankful I was able to get a ticket from my friend, but also feel horrible for those that waited for hours only to leave the experience empty handed. "
FALSE,NA,FALSE,TRUE,"Central Time","SeatGeek","none",NA,"2-3 hours",NA,NA,"Extremely poorly-run",NA,NA,NA
FALSE,NA,FALSE,TRUE,"Eastern Time","Ticketmaster",NA,"<2000","7+ hours",NA,NA,"Extremely poorly-run",-2,NA,NA
TRUE,1,TRUE,TRUE,"Central Time","Ticketmaster","none",">2000","6-7 hours","20-40 minutes",6.5,"Extremely poorly-run",-2,0,NA
FALSE,NA,FALSE,FALSE,"Eastern Time","Ticketmaster","more","<2000","7+ hours",NA,NA,"Extremely poorly-run",-1,NA,NA
TRUE,4,FALSE,FALSE,"Eastern Time","Ticketmaster","none",">2000","<30 minutes","<10 minutes",0.35,"Somewhat poorly-run",0,2,NA
TRUE,2,FALSE,FALSE,"Central Time","SeatGeek","none",NA,"4-5 hours","<10 minutes",4.1,"Extremely poorly-run",-1,1,NA
FALSE,NA,FALSE,TRUE,"Central Time","Ticketmaster","once",">2000","4-5 hours",NA,NA,"Extremely poorly-run",-2,NA,"How many errors we got! Ticketmaster claims only 15% had errors but that feels extremely low"
TRUE,2,FALSE,TRUE,"Eastern Time","Ticketmaster","once",">2000","4-5 hours","10-20 minutes",4.25,"Somewhat poorly-run",-1,1,NA
FALSE,NA,TRUE,TRUE,"Central Time","Ticketmaster","none",">2000","2-3 hours",NA,NA,"Extremely poorly-run",-2,NA,NA
FALSE,NA,FALSE,FALSE,"Pacific Time","Ticketmaster","once","<2000","2-3 hours",NA,NA,"Extremely poorly-run",-2,NA,NA
TRUE,4,FALSE,TRUE,"Eastern Time","Ticketmaster","more",">2000","4-5 hours","<10 minutes",4.1,"Extremely poorly-run",-2,1,NA
FALSE,NA,NA,NA,"Eastern Time","Ticketmaster","more",">2000","3-4 hours",NA,NA,"Extremely poorly-run",-2,NA,"I feel naive now, but I thought with my presale code for Tuesday I would definitely be able to get some tickets. I thought everyone with a presale code would be able get to get tickets because wouldn’t they release the amount of codes they could support the sale of? "
FALSE,NA,FALSE,TRUE,"Eastern Time","Ticketmaster","none",">2000","5-6 hours",NA,NA,"Extremely poorly-run",-1,NA,NA
FALSE,NA,FALSE,TRUE,"Central Time","Ticketmaster",NA,">2000","3-4 hours",NA,NA,"Extremely poorly-run",-1,NA,NA
FALSE,NA,FALSE,TRUE,"Eastern Time","Ticketmaster","more",">2000","7+ hours",NA,NA,"Extremely poorly-run",-2,NA,NA
TRUE,6,FALSE,TRUE,"Eastern Time","Ticketmaster","none",">2000","2-3 hours","10-20 minutes",2.25,"Extremely poorly-run",1,1,NA
FALSE,NA,FALSE,TRUE,"Eastern Time","Ticketmaster","once",">2000","4-5 hours",NA,NA,"Extremely poorly-run",-2,NA,NA
FALSE,NA,TRUE,TRUE,"Eastern Time","Ticketmaster","more",">2000","7+ hours",NA,NA,"Extremely poorly-run",-2,NA,"It was the most frustrating experience I have ever had. Not sure how I could get tickets to Lover Fest when there was only 4 entire shows but couldn’t get tickets to one out of 52 "
FALSE,NA,FALSE,TRUE,"Central Time","Ticketmaster","more",">2000","5-6 hours",NA,NA,"Extremely poorly-run",-2,NA,"I would have gotten the tickets I wanted if it were not for all the error codes. I think the big problem was bots buying most of the tickets. "
FALSE,NA,FALSE,FALSE,"Eastern Time","Ticketmaster","more",">2000","2-3 hours",NA,NA,"Extremely poorly-run",-2,NA,NA
FALSE,NA,FALSE,TRUE,"Eastern Time","Ticketmaster","none",">2000","6-7 hours",NA,NA,"Extremely poorly-run",-2,NA,NA
TRUE,2,TRUE,TRUE,"Central Time","Ticketmaster","once",">2000","6-7 hours",">40 minutes",7,"Extremely poorly-run",-2,2,"Much more than 15% error as said by ticketmaster"
TRUE,1,FALSE,FALSE,"Central Time","SeatGeek","none",NA,"3-4 hours","20-40 minutes",3.5,"Neither well-run nor poorly-run",1,1,NA
FALSE,NA,FALSE,TRUE,"Eastern Time","Ticketmaster","none",">2000","5-6 hours",NA,NA,"Extremely poorly-run",-2,NA,NA
TRUE,3,FALSE,FALSE,"Central Time","SeatGeek","none",">2000","5-6 hours","<10 minutes",5.1,"Somewhat poorly-run",-1,1,NA
FALSE,NA,FALSE,TRUE,"Central Time","SeatGeek","none",">2000","4-5 hours",NA,NA,"Extremely poorly-run",-2,NA,NA
TRUE,2,FALSE,TRUE,"Eastern Time","Ticketmaster","none",">2000","7+ hours","<10 minutes",7.1,"Extremely poorly-run",1,1,"I never received messages from ticket master while in the queue, and it never said it was paused on my end I learned everything through Twitter."
TRUE,6,FALSE,TRUE,"Eastern Time","Ticketmaster","none",">2000","5-6 hours","<10 minutes",5.1,"Somewhat poorly-run",1,1,NA
TRUE,3,FALSE,FALSE,"Eastern Time","Ticketmaster","none",">2000","2-3 hours","<10 minutes",2.1,"Extremely poorly-run",-2,2,NA
FALSE,NA,FALSE,FALSE,"Central Time","Ticketmaster","more",">2000","5-6 hours",NA,NA,"Extremely poorly-run",-2,NA,NA
TRUE,3,FALSE,TRUE,"Eastern Time","Ticketmaster","none",">2000","4-5 hours","<10 minutes",4.1,"Extremely poorly-run",-2,1,NA
FALSE,NA,FALSE,TRUE,"Eastern Time","Ticketmaster","more",">2000","7+ hours",NA,NA,"Extremely poorly-run",-2,NA,NA
TRUE,4,FALSE,FALSE,"Central Time","Ticketmaster","none",">2000","5-6 hours","<10 minutes",5.1,"Extremely poorly-run",-2,1,NA
FALSE,NA,FALSE,FALSE,"Eastern Time","Ticketmaster","more",">2000","1-2 hours",NA,NA,"Somewhat poorly-run",0,NA,NA
FALSE,NA,FALSE,TRUE,"Central Time","Ticketmaster","once",">2000","4-5 hours",NA,NA,"Somewhat poorly-run",-1,NA,NA
FALSE,NA,FALSE,TRUE,"Pacific Time","Ticketmaster","none",">2000","2-3 hours",NA,NA,"Extremely poorly-run",-1,NA,NA
TRUE,4,FALSE,FALSE,"Eastern Time","Ticketmaster","more",">2000","4-5 hours",">40 minutes",5,"Extremely poorly-run",-1,2,"I was only able to get tickets after the max amount was reduced to purchasing in pairs, instead of max of 6. Had to purchase one set of 2tickets; then another set, 12 hours after presale began."
FALSE,NA,FALSE,FALSE,"Eastern Time","Ticketmaster","once",">2000","4-5 hours",NA,NA,"Extremely poorly-run",-2,NA,NA
FALSE,NA,FALSE,TRUE,"Mountain Time","Ticketmaster","more",">2000","6-7 hours",NA,NA,"Extremely poorly-run",-2,NA,NA
TRUE,2,TRUE,TRUE,"Eastern Time","Ticketmaster","none",">2000","1-2 hours","20-40 minutes",1.5,"Extremely poorly-run",-1,1,"When I finally got in to purchase tickets, the only ones left were VIP, which I purchased. Another person I know who had no boosts got in and out in 10 minutes and had first pick of tickets."
FALSE,NA,TRUE,TRUE,"Pacific Time","Ticketmaster","none",">2000","3-4 hours",NA,NA,"Extremely poorly-run",-1,NA,NA
FALSE,NA,FALSE,TRUE,"Eastern Time","Ticketmaster","none",">2000","4-5 hours",NA,NA,"Extremely poorly-run",-1,NA,NA
TRUE,2,FALSE,FALSE,"Eastern Time","Ticketmaster","once",">2000","2-3 hours","<10 minutes",2.1,"Somewhat poorly-run",0,1,NA
FALSE,NA,TRUE,TRUE,"Eastern Time","Ticketmaster","none",">2000","4-5 hours",NA,NA,"Extremely poorly-run",-2,NA,NA
FALSE,NA,TRUE,TRUE,"Pacific Time","Ticketmaster","more",">2000","1-2 hours",NA,NA,"Somewhat poorly-run",-2,NA,"I had Taylor presale, Capital One presale AND Sofi Stadium (Rams season ticket holder) presale and *still* came up empty handed. "
FALSE,NA,FALSE,TRUE,"Mountain Time","SeatGeek","once",NA,"4-5 hours",NA,NA,"Extremely poorly-run",-2,NA,NA
TRUE,4,FALSE,TRUE,"Eastern Time","Ticketmaster","none",">2000","3-4 hours",">40 minutes",4,"Somewhat poorly-run",-1,1,NA
TRUE,2,FALSE,TRUE,"Eastern Time","Ticketmaster","none","<2000","<30 minutes","<10 minutes",0.35,"Somewhat poorly-run",1,1,NA
TRUE,4,FALSE,FALSE,"Mountain Time","SeatGeek","none",">2000","2-3 hours","<10 minutes",2.1,"Somewhat poorly-run",0,1,NA
TRUE,3,FALSE,TRUE,"Eastern Time","Ticketmaster","none",">2000","5-6 hours","<10 minutes",5.1,"Extremely poorly-run",-2,1,NA
TRUE,4,TRUE,TRUE,"Central Time","Ticketmaster","none",">2000","5-6 hours","<10 minutes",5.1,"Extremely poorly-run",-1,1,NA
TRUE,4,FALSE,TRUE,"Central Time","Ticketmaster","none",">2000","4-5 hours",">40 minutes",5,"Somewhat poorly-run",-2,1,"When I purchased it didn’t say obstructed view, but now it does. So maybe how many obstructed, side view, or partial view?"
FALSE,NA,TRUE,TRUE,"Eastern Time","Ticketmaster","none",">2000","2-3 hours",NA,NA,"Extremely poorly-run",-2,NA,NA
TRUE,4,TRUE,FALSE,"Eastern Time","Ticketmaster","none",">2000","4-5 hours","10-20 minutes",4.25,"Extremely poorly-run",-2,-1,"When I finally got in lower bowl tickets were VIP only… $500 a piece and 2 out of 4 of the people didn’t have that money. We’re there even lower bowl tickets that were not VIP?! "
FALSE,NA,FALSE,TRUE,"Central Time","Ticketmaster","more",NA,"5-6 hours",NA,NA,"Somewhat poorly-run",-2,NA,NA
TRUE,2,FALSE,FALSE,"Central Time","SeatGeek","none",NA,"7+ hours","<10 minutes",7.1,"Extremely poorly-run",-2,1,NA
TRUE,1,FALSE,TRUE,"Eastern Time","Ticketmaster","more",">2000","6-7 hours",">40 minutes",7,"Extremely poorly-run",-2,1,NA
FALSE,NA,FALSE,FALSE,"Central Time","Ticketmaster","more",">2000","4-5 hours",NA,NA,"Extremely poorly-run",-2,NA,NA
TRUE,3,FALSE,FALSE,"Central Time","SeatGeek","none",NA,"4-5 hours","<10 minutes",4.1,"Somewhat poorly-run",0,1,"On seat geek if you added tickets to your cart that someone else already had, they had a ‘here are 3 available tickets that you can pick instead that are similar button’ "
FALSE,NA,FALSE,TRUE,"Central Time","Ticketmaster","more",">2000","7+ hours",NA,NA,"Somewhat poorly-run",-1,NA,NA
TRUE,5,FALSE,TRUE,"Eastern Time","Ticketmaster","none",">2000","4-5 hours","<10 minutes",4.1,"Extremely poorly-run",0,1,NA
TRUE,2,FALSE,TRUE,"Central Time","Ticketmaster","none",">2000","6-7 hours","<10 minutes",6.1,"Extremely poorly-run",0,2,NA
FALSE,NA,FALSE,TRUE,"Eastern Time","Ticketmaster","none",">2000","<30 minutes",NA,NA,"Extremely poorly-run",-1,NA,NA
TRUE,4,FALSE,TRUE,"Pacific Time","Ticketmaster","none",">2000","1-2 hours","10-20 minutes",1.25,"Extremely poorly-run",1,1,NA
FALSE,NA,FALSE,TRUE,"Central Time","SeatGeek","once",">2000","6-7 hours",NA,NA,"Extremely poorly-run",-2,NA,NA
FALSE,NA,FALSE,FALSE,"Eastern Time","Ticketmaster","none",">2000","7+ hours",NA,NA,"Extremely poorly-run",-1,NA,NA
TRUE,2,FALSE,TRUE,"Eastern Time","Ticketmaster","none",">2000","6-7 hours","10-20 minutes",6.25,"Extremely poorly-run",-1,1,NA
TRUE,6,FALSE,TRUE,"Pacific Time","Ticketmaster","none",">2000","30 minutes to 1 hour","10-20 minutes",1,"Somewhat well-run",1,2,NA
FALSE,NA,FALSE,TRUE,"Eastern Time","Ticketmaster","more",">2000","4-5 hours",NA,NA,"Extremely poorly-run",-2,NA,NA
TRUE,4,FALSE,TRUE,"Central Time","Ticketmaster","none","<2000","4-5 hours","<10 minutes",4.1,"Somewhat poorly-run",-1,2,NA
FALSE,NA,FALSE,TRUE,"Mountain Time","Ticketmaster","more",">2000","7+ hours",NA,NA,"Extremely poorly-run",-2,NA,NA
TRUE,1,TRUE,TRUE,"Eastern Time","Ticketmaster","none",">2000","4-5 hours",">40 minutes",5,"Extremely poorly-run",-2,1,NA
FALSE,NA,TRUE,FALSE,"Eastern Time","Ticketmaster",NA,NA,NA,NA,NA,NA,-2,NA,NA
FALSE,NA,FALSE,TRUE,"Central Time","Ticketmaster","once",">2000","7+ hours",NA,NA,"Extremely poorly-run",-1,NA,NA
FALSE,NA,TRUE,TRUE,"Eastern Time","Ticketmaster","none",">2000","3-4 hours",NA,NA,"Extremely poorly-run",-2,NA,NA
TRUE,2,TRUE,TRUE,"Eastern Time","Ticketmaster","once",">2000","5-6 hours",">40 minutes",6,"Extremely poorly-run",-2,0,NA
FALSE,NA,FALSE,TRUE,"Central Time","Ticketmaster","more",">2000","7+ hours",NA,NA,"Extremely poorly-run",-2,NA,NA
TRUE,2,FALSE,FALSE,"Eastern Time","Ticketmaster","none",">2000","6-7 hours","10-20 minutes",6.25,"Extremely poorly-run",-2,1,NA
FALSE,NA,FALSE,TRUE,"Central Time","Ticketmaster","once",">2000","6-7 hours",NA,NA,"Extremely poorly-run",-1,NA,"my friend who was able to secure tickets for me who had no boosts was like 3788 in line while I was 19,568"
TRUE,2,FALSE,TRUE,"Pacific Time","Ticketmaster","none",">2000","1-2 hours","<10 minutes",1.1,"Somewhat well-run",1,2,NA
TRUE,5,FALSE,FALSE,"Central Time","Ticketmaster","once",">2000","4-5 hours","<10 minutes",4.1,"Extremely poorly-run",2,2,"Got presale and cap one "
TRUE,4,FALSE,FALSE,"Eastern Time","Ticketmaster","none",">2000","3-4 hours","10-20 minutes",3.25,"Extremely poorly-run",-2,1,NA
TRUE,6,TRUE,TRUE,"Eastern Time","Ticketmaster","none",">2000","4-5 hours","10-20 minutes",4.25,"Extremely poorly-run",-1,1,NA
TRUE,4,FALSE,TRUE,"Eastern Time","Ticketmaster","once",">2000","5-6 hours","10-20 minutes",5.25,"Extremely poorly-run",-1,0,NA
FALSE,NA,FALSE,TRUE,"Eastern Time","Ticketmaster","more",">2000","5-6 hours",NA,NA,"Extremely poorly-run",0,NA,NA
FALSE,NA,FALSE,TRUE,"Eastern Time","Ticketmaster","more",">2000","7+ hours",NA,NA,"Extremely poorly-run",-2,NA,NA
TRUE,2,FALSE,TRUE,"Pacific Time","Ticketmaster","none","<2000","30 minutes to 1 hour","20-40 minutes",1.25,"Extremely poorly-run",-1,2,NA
TRUE,3,NA,NA,"Eastern Time","Ticketmaster","more",">2000","6-7 hours","20-40 minutes",6.5,"Extremely poorly-run",-2,-1,NA
TRUE,2,FALSE,TRUE,"Eastern Time","Ticketmaster","none",">2000","3-4 hours","10-20 minutes",3.25,"Somewhat poorly-run",1,2,NA
FALSE,NA,FALSE,FALSE,"Pacific Time","Ticketmaster","none",">2000","1-2 hours",NA,NA,"Extremely poorly-run",-2,NA,NA
FALSE,NA,FALSE,TRUE,"Eastern Time","Ticketmaster","more",">2000","7+ hours",NA,NA,"Extremely poorly-run",-2,NA,NA
TRUE,4,FALSE,FALSE,"Central Time","Ticketmaster","none",">2000","7+ hours","<10 minutes",7.1,"Somewhat poorly-run",-1,2,NA
TRUE,6,FALSE,TRUE,"Central Time","Ticketmaster","once",">2000","7+ hours",">40 minutes",8,"Extremely poorly-run",-2,1,"I got decent seats but had the opportunity to get front row seats a few times but because of errors I ended up WAY father back. It was very frustrating "
TRUE,2,FALSE,TRUE,"Central Time","SeatGeek","none",">2000","3-4 hours","<10 minutes",3.1,"Somewhat poorly-run",-1,0,NA
FALSE,NA,FALSE,TRUE,"Mountain Time","Ticketmaster","more","<2000","7+ hours",NA,NA,"Extremely poorly-run",-2,NA,NA
FALSE,NA,FALSE,FALSE,"Pacific Time","Ticketmaster","none",">2000","4-5 hours",NA,NA,"Somewhat poorly-run",-1,NA,NA
TRUE,3,FALSE,TRUE,"Pacific Time","Ticketmaster","none",">2000","2-3 hours","10-20 minutes",2.25,"Extremely poorly-run",-2,0,NA
TRUE,2,FALSE,TRUE,"Eastern Time","Ticketmaster","none",">2000","3-4 hours","20-40 minutes",3.5,"Somewhat poorly-run",0,1,"N/a"
TRUE,2,TRUE,FALSE,"Eastern Time","Ticketmaster","more",">2000","3-4 hours",">40 minutes",4,"Extremely poorly-run",-2,-1,NA
FALSE,NA,FALSE,FALSE,"Eastern Time","Ticketmaster","more",">2000","5-6 hours",NA,NA,"Extremely poorly-run",-2,NA,NA
TRUE,1,FALSE,TRUE,"Eastern Time","Ticketmaster","more",">2000","3-4 hours",">40 minutes",4,"Extremely poorly-run",-1,1,NA
TRUE,3,FALSE,FALSE,"Eastern Time","Ticketmaster","none",">2000","4-5 hours","10-20 minutes",4.25,"Extremely poorly-run",-1,1,NA
TRUE,2,FALSE,TRUE,"Eastern Time","Ticketmaster","none",">2000","3-4 hours","<10 minutes",3.1,"Somewhat poorly-run",0,2,NA
TRUE,4,FALSE,TRUE,"Central Time","Ticketmaster","none",">2000","7+ hours","10-20 minutes",7.25,"Extremely poorly-run",-1,1,NA
TRUE,2,FALSE,TRUE,"Central Time","Ticketmaster","more",">2000","7+ hours",">40 minutes",8,"Extremely poorly-run",-2,1,NA
TRUE,2,TRUE,TRUE,"Central Time","Ticketmaster","once",">2000","7+ hours","10-20 minutes",7.25,"Somewhat poorly-run",-2,-1,NA
FALSE,NA,TRUE,FALSE,"Eastern Time","Ticketmaster","more",">2000","3-4 hours",NA,NA,"Extremely poorly-run",-2,NA,NA
TRUE,2,TRUE,TRUE,"Eastern Time","Ticketmaster","none",">2000","2-3 hours","10-20 minutes",2.25,"Extremely poorly-run",-2,1,NA
TRUE,5,FALSE,FALSE,"Pacific Time","Ticketmaster","none",">2000","30 minutes to 1 hour",">40 minutes",1.75,"Extremely poorly-run",-2,2,NA
FALSE,NA,FALSE,TRUE,"Eastern Time","Ticketmaster","more",">2000","5-6 hours",NA,NA,"Extremely poorly-run",0,NA,NA
TRUE,2,FALSE,FALSE,"Pacific Time","Ticketmaster","none",">2000","30 minutes to 1 hour","20-40 minutes",1.25,"Extremely poorly-run",-2,1,"It's MIND-BOGGLING that Ticketmaster didn't require the Verified Fan code BEFORE allowing someone to join the queue. Completely nonsensical."
TRUE,6,TRUE,TRUE,"Central Time","Ticketmaster","none",">2000","4-5 hours","20-40 minutes",4.5,"Extremely poorly-run",0,2,NA
FALSE,NA,FALSE,TRUE,"Central Time","Ticketmaster","more",">2000","6-7 hours",NA,NA,"Extremely poorly-run",-2,NA,NA
FALSE,NA,TRUE,TRUE,"Pacific Time","Ticketmaster","none",">2000","1-2 hours",NA,NA,"Extremely poorly-run",-2,NA,NA
TRUE,2,FALSE,TRUE,"Central Time","Ticketmaster","none",">2000","5-6 hours",">40 minutes",6,"Somewhat poorly-run",1,2,NA
FALSE,NA,FALSE,TRUE,"Central Time","Ticketmaster","none",">2000","7+ hours",NA,NA,"Extremely poorly-run",-2,NA,NA
TRUE,2,FALSE,TRUE,"Pacific Time","Ticketmaster","none",">2000","3-4 hours","10-20 minutes",3.25,"Extremely poorly-run",-2,1,NA
FALSE,NA,FALSE,FALSE,"Eastern Time","Ticketmaster","more",">2000","3-4 hours",NA,NA,"Extremely poorly-run",-2,NA,NA
FALSE,NA,TRUE,TRUE,"Eastern Time","Ticketmaster","none",">2000","5-6 hours",NA,NA,"Extremely poorly-run",-2,NA,NA
FALSE,NA,FALSE,FALSE,"Central Time","Ticketmaster","once",">2000","2-3 hours",NA,NA,"Extremely poorly-run",-2,NA,NA
TRUE,2,FALSE,TRUE,"Central Time","Ticketmaster","none",">2000","2-3 hours","<10 minutes",2.1,"Extremely poorly-run",1,2,NA
TRUE,6,FALSE,TRUE,"Eastern Time","Ticketmaster","none",">2000","4-5 hours","<10 minutes",4.1,"Extremely poorly-run",-2,-1,NA
TRUE,2,NA,NA,"Eastern Time","Ticketmaster","none",">2000","<30 minutes","20-40 minutes",0.75,"Somewhat well-run",1,2,NA
FALSE,NA,FALSE,TRUE,"Pacific Time","Ticketmaster","none",">2000","<30 minutes",NA,NA,"Extremely poorly-run",-2,NA,NA
FALSE,NA,FALSE,TRUE,"Eastern Time","Ticketmaster","more",">2000","7+ hours",NA,NA,"Extremely poorly-run",-1,NA,NA
TRUE,3,FALSE,TRUE,"Central Time","Ticketmaster","none",">2000","5-6 hours","10-20 minutes",5.25,"Somewhat poorly-run",1,1,NA
FALSE,NA,FALSE,TRUE,"Central Time","Ticketmaster","none",">2000","5-6 hours",NA,NA,"Extremely poorly-run",-2,NA,NA
TRUE,2,FALSE,TRUE,"Central Time","Ticketmaster","none",">2000","4-5 hours","<10 minutes",4.1,"Somewhat poorly-run",1,1,"I wish ticket prices were lower. Almost $600 for two lower bowl tickets is absolutely insane "
FALSE,NA,FALSE,TRUE,"Pacific Time","Ticketmaster","more",">2000","6-7 hours",NA,NA,"Extremely poorly-run",-1,NA,NA
FALSE,NA,FALSE,TRUE,"Eastern Time","Ticketmaster","none",">2000","3-4 hours",NA,NA,"Extremely poorly-run",-2,NA,NA
TRUE,5,FALSE,TRUE,"Central Time","Ticketmaster","none",">2000","5-6 hours","10-20 minutes",5.25,"Somewhat poorly-run",0,1,NA
TRUE,2,FALSE,TRUE,"Eastern Time","Ticketmaster","none",">2000","3-4 hours","<10 minutes",3.1,"Extremely poorly-run",-1,1,NA
FALSE,NA,TRUE,TRUE,"Eastern Time","Ticketmaster","once",">2000","4-5 hours",NA,NA,"Extremely poorly-run",-2,NA,NA
TRUE,2,FALSE,FALSE,"Central Time","Ticketmaster","none",">2000","6-7 hours","<10 minutes",6.1,"Extremely poorly-run",-2,1,"How did people get selected to be verified for presale? "
TRUE,6,FALSE,TRUE,"Central Time","Ticketmaster","once",">2000","5-6 hours",">40 minutes",6,"Extremely poorly-run",-1,1,NA
TRUE,6,FALSE,FALSE,"Eastern Time","Ticketmaster","once",">2000","6-7 hours","<10 minutes",6.1,"Extremely poorly-run",-2,0,NA
FALSE,NA,FALSE,TRUE,"Eastern Time","Ticketmaster",NA,">2000","6-7 hours",NA,NA,"Extremely poorly-run",-1,NA,NA
TRUE,3,FALSE,FALSE,"Central Time","Ticketmaster","once",">2000","5-6 hours","10-20 minutes",5.25,"Extremely poorly-run",-2,0,NA
TRUE,1,FALSE,FALSE,"Pacific Time","Ticketmaster","none",">2000","30 minutes to 1 hour","20-40 minutes",1.25,"Somewhat poorly-run",1,2,NA
FALSE,NA,TRUE,TRUE,"Eastern Time","Ticketmaster","none",">2000","2-3 hours",NA,NA,"Extremely poorly-run",-1,NA,"Attempted to purchase via capital one presale and was unsuccessful due to errors as well despite being high in the queue. "
TRUE,2,FALSE,FALSE,"Mountain Time","SeatGeek","none",NA,"5-6 hours",">40 minutes",6,"Extremely poorly-run",-2,0,NA
FALSE,NA,TRUE,FALSE,"Eastern Time","Ticketmaster","once",">2000","6-7 hours",NA,NA,"Extremely poorly-run",-2,NA,NA
TRUE,6,TRUE,TRUE,"Central Time","Ticketmaster","none",">2000","4-5 hours","<10 minutes",4.1,"Extremely poorly-run",-1,2,NA
TRUE,3,TRUE,FALSE,"Eastern Time","Ticketmaster","more",">2000","5-6 hours","<10 minutes",5.1,"Somewhat poorly-run",-2,2,NA
TRUE,6,FALSE,FALSE,"Mountain Time","Ticketmaster","none","<2000","4-5 hours","10-20 minutes",4.25,"Somewhat poorly-run",-1,2,NA
TRUE,6,FALSE,FALSE,"Eastern Time","Ticketmaster","none","<2000","<30 minutes","<10 minutes",0.35,"Extremely well-run",-1,2,"I wish I could relate to the disappointment towards the ticket buying  process in regards to everyone else’s experience. I was in and out by 10:05 est time. I am very grateful and heartbroken at the same time. "
FALSE,NA,FALSE,TRUE,"Eastern Time","Ticketmaster","none",">2000","1-2 hours",NA,NA,"Extremely poorly-run",-2,NA,NA
TRUE,2,FALSE,TRUE,"Pacific Time","Ticketmaster","none","<2000","<30 minutes","20-40 minutes",0.75,"Extremely poorly-run",1,1,NA
TRUE,3,FALSE,TRUE,"Eastern Time","Ticketmaster","once",">2000","4-5 hours","<10 minutes",4.1,"Extremely poorly-run",-1,1,NA